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9
Before you call for service, please check the following items:
For smudges which are difficult to remove, use diluted neutral washing liquid.
Do not use the following items which damage parts
and painting : Polishing powder, soap powder, oil,
boiling water, brush, acid, benzine, thinner, alcohol
and alkaline detergent, etc.
Maintenance
Troubleshooting
The refrigerator does not get cold at all.
The refrigerator does
not get cold enough.
Food in the refrigerator
compartment freezes.
The inside is smelling.
The refrigerator is noisy.
Dew appears.
Outside
Inside
● Is the refrigerator plugged in properly?
● When the ambient humidity is too high, the door gasket may have dew. Please wipe it up with dry cloth.
● Do you store food with odor without wrapping it?
● Make sure the refrigerator is installed firmly.
Please wipe it off with dry cloth and please check the details below.
● Is the door closed firmly?
● Is the door being opened and closed too frequently or opened for a long time?
● Is the temperature set to “Coldest”?
● Do you place food with moisture or vegetables nearby the cold air vent? It will be frozen if it is placed nearby the cold air vent.
● Is the refrigerator placed in the direct sunlight?
● Is the temperature set to “Cold”?
● Is the food stored too much?
● Is the door being slightly opened ?
● Check the fuse box for blown fuse or tripped circuit breaker.
● Is it too humid outside?
● Is the refrigerator touching the wall?
● Is the refrigerator placed near heat sources?
● Has anything hot been placed in the refrigerator?
● Is the door being opened and closed too frequently?
The Control Panel does not respond:
The Control Panel
does not respond:
● Approximately 30 seconds after the end of operation, Indicator LED become unlit (except ECO LED or Dual Fan LED)
The Control Panel is unlit.
● Is “Child Lock” selected by using the lock function on the panel for operation? ● Is there water or dirt on the Control Panel?
● Is Refrigerator the compartment Door open? Operate after closing it. ● Are you touching a next button? Touch only one button at a time
● Are you wearing gloves or applying a plaster? Touch directly with your finger.
This is not a malfunction of the refrigerator.
The surface of the
refrigerator is hot.
If a door is shut,
other doors may open.
Does the refrigerator make any
abnormal noises (sound)?
● The refrigerator is equipped with the dew prevention and heat radiation tubes.
The back and side plates may be heated especially when starting up or if the door is frequently opened and closed.
● The two compartments are connected with an air duct. When closing one of the doors, the door may be opened by
the air pressure through the duct. This is a normal phenomenon.
● The sound like water flowing and boiling water is the sound of the cooling liquid (refrigerant).
There are waving and/or distortions
on the door surface, the side and
the top surface of the refrigerator.
● Slight waving and/or distortions are generated in the manufacturing process of the refrigerator.
They may be conspicuous according to the position of the light source and/or the brightness etc.,
but there is no problem with the performance.
● A creaking sound comes from the storage compartment. It is the sound caused by friction of the parts due to temperature change.
Return all parts to their original locations.
When replacing lamp (LED) is required. Please contact your dealer or Hitachi Service Center.
Warning
Do not splash water into the doors and refrigerator body.
It may cause electric shock or fire.
It may cause refrigerant leakage because of pipe rust.
It may result in rusty door surface.
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