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The warranty, product contents and specifications are subject to change at any time without notice; please refer to www.whynter.com
for the most current information.
To register your warranty, please visit www.whynter.com and fill out the online.
Warranty Registration form. Please be sure to include a copy of your purchase invoice.
To obtain service or information, contact Whynter LLC via email at
[email protected] or call 866-WHYNTER (866-949-6837).
Copyright © 2018 Whynter LLC
www.whynter.com
ONE YEAR LIMITED PARTS WARRANTY &
THREE YEAR WARRANTY ON COMPRESSOR
This WHYNTER Mini Split Inverter Ductless Air Conditioner System includes a one year limited parts warranty
and additional two year compressor warranty.
The system is warranted to the original owner while the product is still installed in the original place of the first
installation. It must be purchased from an authorized Whynter dealer and installed by a certified installer within
the 48 U.S. continental states, for one year from the original purchase date against part defects in material and
workmanship under normal residential usage.
To make a warranty claim on your WHYNTER Mini Split Inverter Ductless Air Conditioner system, the owner
must contact the installer to diagnose and determine the cause of the issue. Upon the installer’s determination
that the issue is caused by a defect covered under this warranty, the installer may contact Whynter’s Customer
Support team with the following documents and information: 1) Proof of purchase, 2) Proof of installation by a
licensed installer or provider, 3) The system’s serial number, 4) The installer’s service report, indicating the cause
of the issue covered under the warranty, 5) Whynter may request additional documentation or photos prior to
processing he warranty claim.
Under this warranty, Whynter will replace any parts found defective by the installer with new or remanufactured
parts or exchange the parts with a new, refurbished, or remanufactured parts at our discretion within one year
from the date of purchase. All defective parts covered by this warranty will be installed and repaired by the
installer or provider. Shipping costs for any parts are the responsibility of the owner. Return of the original or
defective parts to Whynter may be requested in some instances before replacement parts can be provided.
The compressor of the system is warranted for an additional two years after the one year limited parts warranty
expires from the date of purchase. Should the compressor prove defective in materials or workmanship, under
normal residential usage at the installer’s determination, during the two years following the initial one year parts
warranty, Whynter will provide a replacement.
Cost of labor, materials or other costs for supplies or materials purchased for the replacement of defective parts
are the responsibility of the owner. Other costs, such as diagnosis, servicing, repair, replacement, installation,
removal, transportation or shipping, etc. are NOT covered by this warranty. This warranty is not transferable.
After the expiration of the warranty, all costs will be the responsibility of the original owner.
THIS WARRANTY DOES NOT COVER:
• Acts of God or environmental conditions, such as fire, flood, hurricanes, earthquakes and tornadoes, etc.
• Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
• Use in commercial or industrial applications.
• Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material
or workmanship.
• Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling
provisions in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations to the product by unqualified persons, installation by unlicensed providers,
installers or contractors, installations that do not take place within 30 days of purchase.
• Installation costs, removal, repairs, diagnosis and service fees.
• Under-sizing, over-sizing, improper matching or selection of equipment for the required application.
• Products sold AS IS or from an unauthorized reseller.
• Products that have had their serial numbers removed or defaced.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE REPALCEMENT PARTS AS
PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT
NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS
PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR
ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO
HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.