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26
7. Customer care and warranty
7.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your region, please
visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an Out of Warranty
service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30 calendar days
of your original purchase date. During the extended warranty period, the service includes pickup, repair
and return service, however the user will be responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered extended
warranty package, we will find alternative solutions for you, if possible, up to the extended warranty
period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by Consumer care
number) for more details.
Philips Customer Care Center number listed below.
• LocalStandard
WarrantyPeriod
• ExtendedWarrantyPeriod • TotalWarrantyPeriod
• Dependon
differentRegions
• +1Year • LocalStandardwarrantyperiod+1
• +2Years • LocalStandardwarrantyperiod+2
• +3Years • LocalStandardwarrantyperiod+3
**Proof of original purchase and extended warranty purchase required.
Contact Information for WESTERN EUROPE region:
Country CSP Hotline Number Price Opening hours
Austria RTS +430810000206 €0.07 MontoFri:9am-6pm
Belgium Ecare +32078250851 €0.06 MontoFri:9am-6pm
Cyprus Alman 80092256 Freeofcharge MontoFri:9am-6pm
Denmark Infocare +4535258761 Localcalltariff MontoFri:9am-6pm
Finland Infocare +3580922901908 Localcalltariff MontoFri:9am-6pm
France Mainteq +330821611658 €0.09 MontoFri:9am-6pm
Germany RTS +4901803386853 €0.09 MontoFri:9am-6pm
Greece Alman +300080031221223 Freeofcharge MontoFri:9am-6pm
Ireland Celestica +353016011161 Localcalltariff MontoFri:8am-5pm
Italy AnovoItaly +39840320041 €0.08 MontoFri:9am-6pm
Luxembourg Ecare +35226843000 Localcalltariff MontoFri:9am-6pm
Netherlands Ecare +3109000400063 €0.10 MontoFri:9am-6pm
Norway Infocare +4722708250 Localcalltariff MontoFri:9am-6pm
Poland MSI +480223491505 Localcalltariff MontoFri:9am-6pm
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