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English
17
7 Troubleshooting
Warning
•
Risk of electric shock. Never remove the casing of the
product.
To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, get support at
www.philips.com/welcome.
No power
• Ensure that the AC cord is properly
connected.
• Ensure that there is power at the AC
outlet.
• Press standby button on the remote
control or Soundbar to turn the Soundbar
on.
No sound
• Increase the volume. Press Volume Up on
the remote control or on the Soundbar.
• Press MUTE on the remote control to
ensure the Soundbar is not muted.
• Press source buttons to select a different
input source.
• When using either of the Digital input, if
there is no audio:
- Try setting the TV output to PCM or
- Connect directly to your Blu-ray/other
source, some TVs do not pass through
digital audio.
• Your TV may be set to variable audio
output. Conrm that the audio output
setting is set to FIXED or STANDARD, not
VARIABLE. Consult your TV’s user manual
for more detailed information.
• If using Bluetooth, ensure that the volume
on your source device is turned up and
that the device is not muted.
Remote control does not work
• Before you press any playback control
button, rst select the correct source.
• Reduce the distance between the remote
control and the unit.
• Insert the battery with its polarities (+/-)
aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the
sensor on the front of the unit.
Ican’tndtheBluetoothnameofthis
unit on my Bluetooth device
• Ensure the Bluetooth function is activated
on your Bluetooth device.
• Re-pair the unit with your Bluetooth
device.
This is a 15 mins power off
function, one of the ERPII standard
requirement for saving power
• When the unit’s external input signal
level is too low, the unit will be turned off
automatically in 15 minutes. Please increase
the volume level of your external device.
The subwoofer is idle or the indicator
of subwoofer do not light up
• Please unplug power cord from the mains
sockect, and plug it in again after 3 minutes
to resent the subwoofer.
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