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Consumer SupportInstallation Instructions Troubleshooting Tips
Operating Instructions
Safety Instructions
Before You Call For Service… www.GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Top burners do not light Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
or do not burn evenly inserted in the electrical outlet. grounded outlet.
Burner slits on the side of the • Remove the burner heads and clean them. Check the
burner may be clogged. electrode area for burned-on food or grease. See the
Care and cleaning of the range section.
Improper burner assembly. • Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very Improper air to gas ratio. • If range is connected to LP gas, contact the person
large or yellow who installed your range or made the conversion.
Fluorescent top light Fluorescent bulb is loose • Adjust or replace. See the Care and cleaning of the range
does not work or defective. section.
Switch operating the light • Call for service.
is broken.
Control signals after You forgot to enter a bake • Touch the BAKE pad and desired temperature or the
entering cooking time temperature or cleaning time. SELF CLEAN pad and desired clean time.
or start time
Food does not bake Oven controls improperly set. • See the Using the oven section.
or roast properly
Shelf position is incorrect. • See the Using the oven section.
Incorrect cookware or cookware • See the Using the oven section.
of improper size being used.
Oven thermostat needs • See the Adjust the oven thermostat—Do it yourself!
adjustment. section.
Clock not set correctly. • See the Using the clock and timer section.
Aluminum foil used improperly • See the Care and cleaning of the range section.
in the oven.
Oven bottom not securely • See the Installation of the range section.
seated in position.
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