User Manual GE GTH18IBXDRWW 18.0 Cu. Ft. Top-Freezer Refrigerator

In order to return damaged or unneeded parts, you need to
complete the online returns process and get a Return Materials
Authorization (RMA) number. Through this process, you will be
given instructions on how to return the item, including the return
shipping address. A RMA number is required for a return and
must be visible on the return package or the return will not be
processed.

All parts and accessories have a limited one-year warranty, with
the exception of water filters, which have a 30-day warranty. If
your part fails because of a manufacturing defect within one
year from the date of original purchase, we will provide a new or,
at our option, rebuilt part without charge. Return the defective
part to the vendor from whom it was purchased with a copy of
the "proof of purchase." If the part is defective it will be
exchanged.
This warranty does not cover parts which are improperly
installed, damaged, abused or used for other than the intended
purpose. It does not include cost of returning the part to the
vendor from which it was purchased, labor to remove, install or
diagnose the failure, parts used in commercial applications,
incidental or consequential damage caused by possible defects
with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and exclusive
remedy is part exchange as provided in this Limited Warranty.
Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to
one year or the shortest period allowed by law.

Parts and accessories may be returned for credit up to 90 days
from the date the part or accessory was shipped to you from
our warehouse. Returns need at least one billing cycle (30 days)
to be processed before your account can be credited.
- 30 Day Return Policy Items may be returned within 30 days
from the date they were shipped from our warehouse without a
restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-90
days from the date they were shipped from our warehouse. A
$15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more than
90 days ago cannot be returned.