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FOR SALES IN
AUSTRALIA AND NEW ZEALAND
APPLIANCE: COOKERHOOD
This document sets out the terms and conditions of product
warranties for Electrolux branded appliances. It is an important
document. Please keep it with your proof of purchase
documents in a safe place for future reference should you
require service for your Electrolux appliance. General Terms
and Conditions
1. In this warranty
(a) 'Electrolux' means Electrolux Home Products Pty Ltd ABN 51
004 762 341 in respect of Appliances purchased in Australia
and Electrolux (NZ) Limited in respect of Appliances
purchased in New Zealand;
(b) 'Appliance' means any Electrolux product purchased by you
accompanied by this document;
(c) 'Warranty Period' means
(i) where you use the Appliance for personal, domestic or
household purposes in Australia the period of 24 months
and in New Zealand the period of 24 months;
(ii) where you use the Appliance for commercial purposes,
the period of 0 months; (if the period stated is 0 months
you are not covered by this product warranty)
following the date of original purchase of the Appliance;
(d) 'you' means the purchaser of the Appliance not having
purchased the appliance for re-sale, and 'your' has a
corresponding meaning.
2. This warranty only applies to Appliances purchased and used in
Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) any non-excludable
statutory warranties in Australia or New Zealand.
3. Electrolux warrants that, when dispatched from an Electrolux
warehouse, the Appliance is free from defects in materials and
workmanship for the Warranty Period.
4. During the Warranty Period Electrolux or its Authorised Service
Centre will, at no extra charge and subject to these terms and
conditions, repair or replace any parts which it considers to be
defective. You agree that any replaced Appliances or parts
become the property of Electrolux. This warranty does not apply
to light globes, batteries, filters or similar perishable parts.
5. .Parts and Appliances not supplied by Electrolux are not covered
by this warranty.
6. Where you are within an Electrolux service area, this warranty
covers the cost of transport of the Appliance to and from
Authorised Service Centres of Electrolux and travelling costs for
representatives of the Authorised Service Centre to and from your
home or business. If you are outside an Electrolux service area,
you will bear these costs. For information about whether you are
within an Electrolux service area, please phone 13 13 49 in
Australia, or 0800 10 66 10 in New Zealand.
7. Proof of purchase is required before you can make a claim under
this warranty.
8. You may not make a claim under this warranty unless the defect
claimed is due to faulty or defective parts or workmanship.
Electrolux is not liable in the following situations (which are not
exhaustive):
(a) The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or
service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power
current
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.
(b) The Appliance is modified without authority from Electrolux in
writing.
(c) The Appliance's serial number or warranty seal has been
removed or defaced.
(d) The Appliance was serviced or repaired by anyone other than
Electrolux or its Authorised Service Centres.
9. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable in
the Australian State where the Appliance was purchased or the
law applicable in New Zealand if the Appliance was purchased in
New Zealand. Where the Appliance was purchased in New
Zealand for business purposes the Consumer Guarantee Act does
not apply.
Limitation of Liability
10.To the extent permitted by law:
(a) Electrolux excludes all warranties other than as contained in
this document;
(b) Electrolux shall not be liable for any loss or damage whether
direct or indirect or consequential arising from your purchase,
use or non-use of the Appliance.
11.Provisions of the Trade Practices Act and State consumer
legislation in Australia, and the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading Act in New Zealand, imply
warranties or conditions, or impose obligations, upon Electrolux
which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Electrolux (if any) arising out of or
in relation to the Appliance or any services supplied by Electrolux
shall be limited (where it is fair and reasonable to do
so),:
(a) in the
case of Appliances, at its option, to the replacement or
repair of the Appliances or the supply of equivalent products or
the payment of the cost of replacing the Appliances or having
the Appliances repaired or of acquiring equivalent Appliances.
Upon being replaced, parts and Appliances become the
property of Electrolux; or
(b) in the case of services, at its option, to the supply of the
services
again or the payment of the cost of having the services re
supplied;
and in the case of Appliances or services supplied in New
Zealand, loss or damage whether direct or indirect or
consequential that is reasonably forseeable.
Privacy
You acknowledge that in the event that you make a warranty claim it
will be necessary for Electrolux and its Authorised Service Centres to
exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Important Notice
Before Calling a Service Technician please check
carefully the operating instructions, service booklet and the warranty terms and conditions.
FOR SERVICE
OR TO FIND THE ADDRESS OF
YOUR NEAREST STATE SERVICE
CENTRE IN AUSTRALIA
Please call 13 13 49
For the cost of a local call (Australia only)
FOR SPARE PARTS
OR TO FIND THE ADDRESS OF
YOUR NEAREST STATE SPARE
PARTS CENTRE IN AUSTRALIA
Please call 13 13 50
Warranty
FOR SERVICE
OR TO FIND THE ADDRESS OF
YOUR NEAREST AUTHORISED
SERVICE CENTRE IN
NEW ZEALAND
Free call 0800 10 66 10
(New Zealand only)
Issue 01
3/11/04
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