User Manual Toshiba 32D3863DB 32" HD Ready DVD Smart TV

• Owner's manual - (English)

Table of contents

• TV Control Switch & Operation
• Using Main TV Menu
• Inserting the Batteries into the Remote
• Power Connection
• Antenna Connection
• Remote Control
• Switching On/Off
• First Time Installation
• Troubleshooting & Tips
• Connectivity Troubleshooting
• DVD Troubleshooting

USER MANUAL Smart TV

TV Control Switch & Operation

1. Up direction
2. Down direction
3. Volume / Info / Sources List selection and Standby-On switch

• The Control button allows you to control the Volume / Programme / Source and Standby-On functions of the TV.
• To change volume: Increase the volume by pushing the button up. Decrease the volume by pushing the button down.
• To change channel: Press the middle of the button in, the information banner will appear on the screen. Scroll through the stored channels by pushing the button up or down.
• To change source: Press the middle of the button in twice(for the second time in total), the source list will appear on the screen. Scroll through the available sources by pushing the button up or down.
• To turn the TV off: Press the middle of the button in and hold it down for a few seconds, the TV will turn into standby mode.
• To turn on the TV: Press the middle of the button in, the TV will turn on.

Notes:

• If you turn the TV off, this cycle starts again beginning with the volume setting.
• Main menu OSD cannot be displayed via control button.

Operation with the Remote Control

• Press the Menu button on your remote control to display main menu. Use the directional buttons and OK button to navigate and set. Press Return/Back or Menu button to quit a menu screen.

Input Selection

• Once you have connected external systems to your TV, you can switch to different input sources. Press the Source button on your remote control consecutively to select the different sources.

Changing Channels and Volume

• You can change the channel and adjust the volume by using the Programme +/- and Volume +/- buttons on the remote.

Using Main TV Menu

• When the Menu button is pressed, the main TV menu will appear at the bottom of the screen. You can navigate through the menu items using the directional buttons on the remote. To select an item or see the sub-menu options of the highlighted menu press OK button. When you highlight a menu option some of the sub-menu items of this menu may appear on the upper side of the menu bar for quick access. To use a quick access item highlight it, press OK and set as desired using the Left/Right directional buttons. When finished press OK or Back/Return button to exit.
• Press Exit button to close the main menu.

Home

• When main menu is opened Home menu bar will be highlighted. The content of the Home menu can be customised by adding options from other menus. Just highlight an option and press the Down direction button on the remote. If you see Add to Home option you can add it to the Home menu. Same way you can delete or change the position of any item in the Home menu. Press the Down direction button and select the delete or move icon and press OK. In order to move a menu item use the Right and Left direction buttons to select the position that you want the item to move to and press OK.

TV

Guide

• You can access the electronic programme guide menu using this option. Refer to Electronic Programme Guide section for more information.

Channels

• You can access the Channels menu using this option. Refer to Using the Channel List section for more information.

Timers

• You can set timers for future events using the options of this menu. You can also review the previously created timers under this menu.
• To add a new timer select the Add Timer tab using the Left/Right buttons and press OK. Set the sub-menu options as desired and when finished press OK. A new timer will be created.
• To edit a previously created timer, highlight that timer, select the Edit Selected Timer tab and press OK. Change the sub-menu options as desired and press OK to save your settings
• To cancel an already set timer, highlight that timer, select Delete Selected Timer tab and press OK. A confirmation message will be displayed. Highlight Yes and press OK to proceed. The timer will be cancelled.
• It is not possible to set timers for two or more events that will broadcasted in different channels at the same time interval. In this case you will be asked to choose one of these timers and cancel others. Highlight the timer you want to cancel and press OK, Options menu will be displayed. Then highlight Set/Cancel and press OK to cancel that timer. You will have to save changes after that. In order to do that press OK, highlight Save Changes and press OK again.

Recordings (optional)

• You can manage your recordings using the options of this menu. You can playback, edit, delete or sort previously recorded events. Highlight a tab by using the Left or Right direction button and press OK to see available options.

Recording Settings

You can also configure your recording preferences using the Settings tab in the Recordings menu. Highlight Settings tab by using Left or Right button and press OK. Then select the desired item in the sub-menu and set by using Left or Right button.

• Start early: You can set recording timer’s starting time to start earlier by using this setting.
• End late: You can set recording timer’s end time to end later by using this setting.
• Max Timeshift: This setting allows you to set the maximum duration for the timeshift recording. Available options are approximate and the actual recording time may change in practice depending on the broadcast. The reserved and free storage space values will change according to this setting. Make sure that you have enough free space otherwise instant recording may not be possible.
• Auto discard: You can set the Discard type as None, Oldest, Longest or Shortest. If it is not set to None, you can set the Unplayed option as Included or Excluded. These options determine the preferences for deleting the recordings in order to obtain more storage space for ongoing records.
• Hard disk information: You can view detailed information about the USB storage device connected to your TV. Highlight and press OK to see and press Back/Return to close.
• Format Disk: If you want to delete all files on the connected USB storage device and convert the disk format to FAT32, you can use this option. Press OK button while the Format Disk option is highlighted. A menu will appear on the screen, requiring you to enter the PIN(*). After you enter the PIN, a confirmation message will be displayed. Select Yes and press OK to start formatting the USB storage device. Select No and press OK to cancel.

(*) Default PIN could have been set to 0000 or 1234. If you have defined the PIN(is requested depending on the country selection) during the First Time Installation use the PIN that you have defined.

Settings

• You can manage the settings of your TV using the options of this menu. Refer to Settings Menu Contents section for more information.

Apps

• When your TV is connected to the Internet related contents will also be available, including Apps related contents. Using the Apps menu you can access and manage your applications. You can add new apps from the market or delete the existing ones. Refer to Apps section for more information.

Source

• You can manage your input source references using the options of this menu. To change the current source highlight one of the options and press OK.

Source Settings

• Edit the names, enable or disable selected source options.

Inserting the Batteries into the Remote

• Remove the back cover to reveal the battery compartment. Insert two size AAA batteries. Make sure the (+) and (-) signs match (observe correct polarity). Do not mix old and new batteries. Replace only with same or equivalent type. Place the cover back on. A message will be displayed on the screen when the batteries are low and must be replaced.

Note that when the batteries are low, the performance of the remote control may be impaired.

Power Connection

IMPORTANT: The TV set is designed to operate on a 220-240V AC, 50 Hz supply. After unpacking, allow the TV set to reach the ambient room temperature before you connect the set to the mains. Plug the power cable to the mains socket outlet.

Antenna Connection

• Connect the aerial or cable TV plug to the AERIAL INPUT (ANT.) socket or satellite plug to the SATELLITE INPUT (LNB) socket located on the rear side of the TV.

Rear side of the TV

1. Satellite

2. Aerial or cable

If you want to connect a device to the TV, make sure that both the TV and the device are turned off before making any connection. After the connection is done, you can turn on the units and use them.

Remote Control

1. Standby: Switches On / Off the TV

2. Source: Shows available broadcast and content sources

3. Numeric buttons: Switches the channel, enters a number or a letter in the text box on the screen.

4. Language: Switches among sound modes (analogue TV), displays and changes audio/subtitle language and turns subtitles on or off (digital TV, where available)

5. Menu: Displays TV menu

6. Volume +/-

7. Info: Displays information about on-screen content, shows hidden information (reveal - in TXT mode)

8. Directional buttons: Helps navigate menus, content etc. and displays the subpages in TXT mode when pressed Right or Left

9. OK: Confirms user selections, holds the page (in TXT mode), views Channels menu (DTV mode)

10. Back/Return: Returns to previous screen, previous menu, opens index page (in TXT mode)

11. Coloured Buttons: Follow the on-screen instructions for coloured button functions

12. Rakuten TV: Launches the Rakuten TV application

13. Rewind: Moves frames backwards in media such as movies

14. Record: Records programmes

15. Pause: Pauses the media being played, starts timeshift recording

16. Play: Starts to play selected media

17. Stop: Stops the media being played

18. Fast Forward: Moves frames forward in media such as movies

19. Netflix: Launches the Netflix application

20. Freeview Play: Connects to the Freeview Play platform where you can access available catch-up TV services

21. Exit: Closes and exits from displayed menus or returns to previous screen

22. Guide: Displays the electronic programme guide

23. Programme +/-

24. Text: Displays teletext (where available), press again to superimpose the teletext over a normal broadcast picture (mix)

25. Mute: Completely turns off the volume of the TV

Switching On/Off

To Switch the TV On

• Connect the power cord to a power source such as a wall socket (220-240V AC, 50 Hz).

To switch on the TV from standby mode either:

• Press the Standby button, Programme +/- or a numeric button on the remote control.
• Press the middle of the side function switch on the TV in

To Switch the TV Off

• Press the Standby button on the remote control or press the middle of the side function switch on the TV in and hold it down for a few seconds, the TV will switch into standby mode.

To power down the TV completely, unplug the power cord from the mains socket.

Note: When the TV is switched into standby mode, the standby LED can blink to indicate that features such as Standby Search, Over Air Download or Timer is active. The LED can also blink when you switch on the TV from standby mode.

First Time Installation

Note: If you are going to perform FRANSAT installation, insert the FRANSAT card (optional) into the Conditional Access terminal of your TV before switching on your TV.

• When turned on for the first time, the language selection screen is displayed. Select the desired language and press OK. In the following steps of the installation guide, set your preferences using the directional buttons and OK button.
• On the second screen set your country preference. Depending on the Country selection you may be asked to set and confirm a PIN at this point. The selected PIN cannot be 0000. You have to enter it if you are asked to enter a PIN for any menu operation later.

Note: M7(*) operator type will be defined according to the Language and Country selections that you made in the First Time Installation.

(*) M7 is a digital satellite service provider.

• You can activate Store Mode option in the next step. This option will configure your TV’s settings for store environment and depending on the TV model being used, the supported features of it may be displayed on the side of the screen as an info banner. This option is intended only for store use. It is recommended to select Home Mode for home use. This option will be available in Settings>System>More menu and can be turned off/on later. Make your selection and press OK to continue.
• Depending on the model of your TV and the country selection Privacy Settings menu may appear at this point. Using this menu you can set your privacy privileges. Highlight a feature and use Left and Right directional buttons to enable or disable. Read the related explanations displayed on the screen for each highlighted feature before making any changes. You can use Programme +/- buttons to scroll up and down to read the entire text. You will be able to change your preferences at any time later from the Settings>System>Privacy Settings menu. If the Internet Connection option is disabled Network/Internet Settings screen will be skipped and not displayed. If you have any questions, complaints or comments regarding this privacy policy or its enforcement, please contact by email at [email protected]
• Highlight Next and press OK button on the remote control to continue and the Network/Internet Settings menu will be displayed. Please refer to Connectivity section to configure a wired or a wireless connection. If you want your TV to consume less power in standby mode, you can disable the Wake On option by setting it as Off. After the settings are completed highlight Next and press OK button to continue.
• On next screen you can set broadcast types to be searched, set your encrypted channel searching and time zone (depending on the country selection) preferences. Additionally you can set a broadcast type as your favourite one. Priority will be given to the selected broadcast type during the search process and the channels of it will be listed on the top of the channel list. When finished, highlight Next and press OK to continue.

About Selecting Broadcast Type

• To turn a search option for a broadcast type highlight it and press OK. The checkbox next to the selected option will be checked. To turn the search option off clear the checkbox by pressing OK after moving the focus on the desired broadcast type option.
• Digital Aerial: If D. Aerial broadcast search option is turned on, the TV will search for digital terrestrial broadcasts after other initial settings are completed.
• Digital Cable: If D. Cable broadcast search option is turned on, the TV will search for digital cable broadcasts after other initial settings are completed. A message will be displayed before starting to search asking if you want to perform cable network search. If you select Yes and press OK you can select Network or set values such as Frequency, Network ID and Search Step on the next screen. If you select No and press OK you can set Start Frequency, Stop Frequency and Search Step on the next screen. When finished, highlight Next and press OK button to continue.

Note: Searching duration will change depending on the selected Search Step

• Satellite: If Satellite broadcast search option is turned on, the TV will search for digital satellite broadcasts after other initial settings are completed. Before satellite search is performed some settings should be made. A menu will be displayed where you can select to start M7 or Fransat operator installation or a standard installation
• To start an M7 operator installation set the Install Type as Operator and the Satellite Operator as the related M7 operator. Then highlight Preferred Scan option and set as Automatic channel scan and press OK to start the automatic search. These options can be preselected depending on the Language and Country selections that you made in the earlier steps of the first time installation process. You may be asked to select HD/SD or country specific channel list according to your M7 operator type. Select one and press OK to proceed.
• Wait till the scan is finished. Now the list has been installed.
• While performing an M7 operator installation, if you want to use the satellite installation parameters that differ from the default settings select the Preferred Scan option as Manual channel scan and press the OK button to proceed. Antenna Type menu will be displayed next. After selecting the antenna type and the desired satellite in the following steps press OK in order to change the satellite installation parameters in the sub-menu
• To start a Fransat installation set the Install Type as Operator and then set the Satellite Operator as the related Fransat operator. Then press the OK button to start Fransat installation. You can select to start an automatic or manual installation.
• Press OK to proceed. Fransat Installation will be performed and broadcasts will be stored (if available).
• If you set the Install Type as Standard, you can continue with regular satellite installation and watch satellite channels.
• You can start a Fransat installation at any time later from the Settings>Installation>Automatic channel scan> Satellite menu.
• In order to search for satellite channels other than M7 or Fransat channels you should start a standard installation. Select the Install Type as Standard and press the OK button to proceed. Antenna Type menu will be displayed next.
• There are three options for antenna selection. You can select Antenna Type as Direct, Single Satellite Cable or DiSEqC switch by using Left or Right buttons. After selecting your antenna type press OK to see the options to proceed. Continue, Transponder list and Configure LNB options will be available. You can change the transponder and LNB settings using the related menu options.
• Direct: If you have a single receiver and a direct satellite dish, select this antenna type. Press OK to continue. Select an available satellite on the next screen and press OK to scan for services.
• Single Satellite Cable: If you have multiple receivers and a single satellite cable system, select this antenna type. Press OK to continue. Configure settings by following instructions on the next screen. Press OK to scan for services.
• DiSEqC switch: If you have multiple satellite dishes and a DiSEqC switch, select this antenna type. Then set the DiSEqC version and press OK to continue. You can set up to four satellites (if available) for version v1.0 and sixteen satellites for version v1.1 on the next screen. Press OK button to scan the first satellite in the list.

Analogue: If Analogue broadcast search option is turned on, the TV will search for analogue broadcasts after other initial settings are completed.

A dialogue screen asking to activate parental control will be displayed. If you select Yes, parental restriction options will be displayed. Configure as desired and press OK when finished. Select No and press OK to advance, if you don’t want to activate parental restrictions.

After the initial settings are completed TV will start to search for available broadcasts of the selected broadcast types.

While the search continues current scan results will be displayed at the bottom of the screen. After all the available stations are stored, Channels menu will be displayed. You can edit the channel list according to your preferences using the Edit tab options or press the Menu button to quit and watch TV.

While the search continues a message may appear, asking whether you want to sort channels according to the LCN(*). Select Yes and press OK to confirm.

(*) LCN is the Logical Channel Number system that organizes available broadcasts in accordance with a recognizable channel number sequence (if available).

Troubleshooting & Tips

TV will not turn on

Make sure the power cord is plugged in securely to a wall outlet. Press the Power button on the TV.

Poor picture

• Check if you have correctly tuned the TV.
• Low signal level can cause picture distortion. Please check antenna connections.
• Check if you have entered the correct channel frequency if you have performed manual tuning.

No picture

• TV is not receiving any signal. Make sure the correct source has been selected.
• Is the antenna connected properly?
• Is the antenna cable damaged?
• Are suitable plugs used to connect the antenna?
• If you are in doubt, consult your dealer.

No sound

• Check if the TV sound is muted. Press the Mute button or increase the volume to check.
• Sound is coming from only one speaker. Check the balance settings from Sound menu.

Remote control - no operation

• The batteries may be exhausted. Replace the batteries.
• The batteries maybe inserted incorrectly. Refer to the section “Inserting the Batteries into the Remote”.

No signal on an input source

• It is possible that no device is connected.
• Check the AV cables and connections from your device.
• Check the device is switched on.

The Image is not centered in VGA source

• To have your TV automatically center the image, enter the PC Position menu in Picture menu, highlight Autoposition and press OK. Wait for it to finish. In order to set the position of the image manually you can use H Position and V Position options. Select the desired option and use Left and Right directional buttons on the remote to set.

Recording unavailable

• To record a programme, you should first correctly connect a USB storage device to your TV, while the TV is switched off. You should then switch on the TV to enable the recording feature. If you cannot record, check the storage device is correctly formatted and there is sufficient space.

USB is too slow

• If a “USB storage device writing speed too slow to record” message is displayed on the screen while starting a recording, try restarting the recording. If you still get the same error, it is possible that your USB storage device does not meet the speed requirements. Try using a different USB storage device.

Connectivity Troubleshooting

Wireless Network Not Available

• Ensure that any firewalls of your network allow the TV wireless connection.
• Try searching for wireless networks again, using the Network menu screen.

If the wireless network does not function properly, try using the wired network in your home. Refer to the Wired Connectivity section for more information on the process.

If the TV does not function using the wired connection, check the modem (router). If the router does not have a problem, check the internet connection of your modem.

Connection is Slow

See the instruction book of your wireless modem to get information on the internal service area, connection speed, signal quality and other settings. You need to have a high speed connection for your modem.

Disruption during playback or slow reactions

You could try the following in such a case:

Keep at least three meters distance from microwave ovens, mobile telephones, Bluetooth devices or any other WLAN compatible devices. Try changing the active channel on the WLAN router.

Internet Connection Not Available / Audio Video Sharing Not Working

If the MAC address (a unique identifier number) of your PC or modem has been permanently registered, it is possible that your TV might not connect to the internet. In such a case, the MAC address is authenticated each time when you connect to the internet. This is a precaution against unauthorized access. Since your TV has its own MAC address, your internet service provider cannot validate the MAC address of your TV. For this reason, your TV cannot connect to the internet. Contact your internet service provider and request information on how to connect a different device, such as your TV, to the internet.

It is also possible that the connection may not be available due to a firewall problem. If you think this causes your problem, contact your internet service provider. A firewall might be the reason of a connectivity and discovery problem while using the TV in Audio Video Sharing mode or while browsing via Audio Video Sharing feature.

Invalid Domain

Ensure that you have already logged on to your PC with an authorized username/password and also ensure that your domain is active, prior to sharing any files in your media server program on your PC. If the domain is invalid, this might cause problems while browsing files in Audio Video Sharing mode.

DVD Troubleshooting

Poor picture quality (DVD)

• Make sure the DVD disc surface is not damaged. (Scratch, fingerprint etc.)
• Clean the DVD disc and try again.
• Ensure that the DVD disc is in the tray with the label facing forward.
• A damp DVD disc or condensation may affect the equipment. Wait for 1 to 2 hours in Stand-by to dry the equipment.

Disc does not play

• No disc in the machine. Place a disc into the loader.
• Disc incorrectly loaded.

Note: Ensure that the DVD disc is in the tray with the label facing forward.

• Wrong type of disc. The machine cannot play CDROMS etc. The region code of the DVD must match the player.

Wrong OSD language

• Select the language in the set-up menu.
• The language for the sound or subtitles on a DVD cannot be changed.
• Multilingual sound and/or subtitles not recorded on the DVD.
• Try to change the sound or subtitles using DVD’s title menu. Some DVD’s do not allow the user to change these settings without using the disc’s menu
• These functions are not available on the DVD.

No picture

• Make sure you have pressed the correct buttons on the remote control. Try once more.

No sound

• Check if volume is set to an audible level.
• Make sure the sound isn’t turned off by mistake.

Distorted sound

• Check that the appropriate listening mode setting is correct

If nothing works

If you have tried the above solutions and none seem to work, try switching your TV-DVD off and on again. If this does not work, contact your supplier or TV-DVD repair technician. Never attempt to repair a defective TV-DVD yourself.