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20 English
DANGER
Turn off the appliance and remove the
mains plug prior to any care and main-
tenance work.
Failures are often simple and can be
fixed using the following guidelines. If
the issue is not listed here, please con-
tact customer service.
Filter inlay is not inserted.
Remove fresh water tank and insert
filter inlay with rubber pin facing up-
wards.
Filter inlay is inserted wrong way.
Remove filter inlay and insert with
pin facing upwards.
The suction hose is blocked.
Carefully remove suction hoses
from the suction head.
Place the suction hoses in cold wa-
ter for 10–20 minutes.
Clean suction hoses with a dull ob-
ject and/or under running water.
No water in fresh water tank.
Fill the fresh water tank with cold or
lukewarm tap water.
Fresh water tank does not fit properly
in the device.
Insert fresh water tank until you
hear a click.
Cleaning rollers missing or not fitted
correctly.
Fit the cleaning rollers or turn them
onto the roller holder until secure.
See "Cleaning the rollers".
Cleaning rollers are dirty or worn.
Clean the cleaning rollers.
or
Replace the cleaning rollers.
TROUBLESHOOTING
Rollers not wet
No dirt pick up
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