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43
EN
Symptoms Reason Solution
Door does not open
Once washing machine has
started, the door cannot be
opened for safety reasons.
• Check if the ‘Door Lock’ icon is
illuminated. You can safely open the
door after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
If an imbalance is detected or if
the suds removing programme
is on, the wash time will
increase.
• This is normal. The time remaining
shown in the display is only an
estimate. Actual time may vary.
Fabric softener
overow
Too much softener may cause
an overow.
• Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum ll line.
Softeners
dispensed too early
Too much softener may cause
an premature dispensing.
• Follow the guidelines provided by the
detergent manufacturer.
• Close the dispenser drawer slowly. Do
not open the drawer during the wash
cycle.
Dry problem Check water supply tap.
• Do not overload. Check that the
washing machine is draining properly to
extract adequate water from the load.
Clothes load is too small to tumble
properly. Add a few towels.
• Turn off water supply tap.
Odor
This odor is caused by the
rubber attached to the washing
machine.
• It is the normal odor of new rubber and
will disappear after the machine has
been run a few times.
If the rubber door gasket and
door seal area are not cleaned
regularly, odors can occur from
mold or foreign substances.
• Be sure to clean the gasket and door
seal regularly and check under the door
seal for small items when unloading the
washer.
Odors can occur if foreign
substances are left in the
drainage pump lter.
• Be sure to clean the drainage pump
lter regularly.
Odors can occur if the
drainage hose is not properly
installed, causing siphoning
(water owing back inside the
washing machine).
• When installing the drainage hose, be
sure that it doesn’t become kinked or
blocked.
Using the dry function, odors
can occur from lint and other
laundry matter sticking to the
heater. (Dryer model only)
• This is not a malfunction.
A particular odor can occur
from drying wet clothes with
hot air. (Dryer model only)
• The odor will disappear after a short
while.
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