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TROUBLESHOOTING
If the hob will not operate correctly, before calling the After-Sales
Service, refer to the Troubleshooting Guide to determine the problem.
1. The burner fails to ignite or the ame is not even
Check that:
• the gas or electrical supplies are not shut o and especially
that the gas supply tap is open;
• the gas cylinder (liquid gas) is not empty;
• the burner openings are not clogged;
• the plug end is not dirty;
• all the burner parts have been positioned correctly;
• there are no draughts near the hob.
2. The burner does not stay lit
Check that:
• when lighting the burner, the knob has been pressed for
enough time to activate the protection device;
• the burner openings are not clogged near the thermocouple;
• the end of the safety device is not dirty;
• the minimum gas setting is correct (see relevant paragraph).
3. The containers are not stable
Check that:
• the bottom of the container is perfectly at;
• the container is centered on the burner;
• the grids have not been exchanged or positioned incorrectly.
If after the above checks the fault still occurs, get in touch with the
nearest After Sales Service.
AFTERSALES SERVICE
In order to receive a more complete assistance, please register your
product on www . whirlpool . eu/ register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1. See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . whirlpool . eu.
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXXMod.: XXX
01
XXXX XXX XXXXXXX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
• the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee booklet;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorized after-sales
service (to guarantee that original spare parts will be used and repairs
carried out correctly).
400011282763
EN