Documents: Go to download!
- Owner's manual - (English)
- Using Main TV Menu
- Remote Control
- Connections
- Switching On/Off
- USB Recording
- Settings Menu Contents
- General TV Operation
- Supported File Formats for USB Mode
- Connectivity
Table of contents
User manual Television
Using Main TV Menu
When the Menu button is pressed, the main TV menu will appear at the bottom of the screen. You can navigate through the menu items using the directional buttons on the remote. To select an item or see the sub-menu options of the highlighted menu press OK button. When you highlight a menu option some of the sub-menu items of this menu may appear on the upper side of the menu bar for quick access. To use a quick access item highlight it, press OK and set as desired using the Left/Right directional buttons. When finished press OK or Back/Return button to exit.
Press Exit button to close the main menu.
1. Home
When main menu is opened Home menu bar will be highlighted. The content of the Home menu can be customised by adding options from other menus. Just highlight an option and press the Down direction button on the remote. If you see Add to Home option you can add it to the Home menu. Same way you can delete or change the position of any item in the Home menu. Press the Down direction button and select the delete or move icon and press OK. In order to move a menu item use the Right and Left direction buttons to select the position that you want the item to move to and press OK.
2. TV
2.1. Guide
You can access the electronic programme guide menu using this option. Refer to Electronic Programme Guide section for more information.
2.2. Channels
You can access the Channels menu using this option. Refer to Using the Channel List section for more information.
2.3. Timers
You can set timers for future events using the options of this menu. You can also review the previously created timers under this menu.
To add a new timer select the Add Timer tab using the Left/Right buttons and press OK. Set the sub-menu options as desired and when finished press OK. A new timer will be created.
To edit a previously created timer, highlight that timer, select the Edit Selected Timer tab and press OK. Change the sub-menu options as desired and press OK to save your settings.
To cancel an already set timer, highlight that timer, select Delete Selected Timer tab and press OK. A confirmation message will be displayed. Highlight Yes and press OK to proceed. The timer will be cancelled.
It is not possible to set timers for two or more events that will broadcasted in different channels at the same time interval. In this case you will be asked to choose one of these timers and cancel others. Highlight the timer you want to cancel and press OK, Options menu will be displayed. Then highlight Set/Cancel and press OK to cancel that timer. You will have to save changes after that. In order to do that press OK, highlight Save Changes and press OK again.
2.4. Recordings
You can manage your recordings using the options of this menu. You can playback, edit, delete or sort previously recorded events. Highlight a tab by using the Left or Right direction button and press OK to see available options.
Recording Settings
- You can also configure your recording preferences using the Settings tab in the Recordings menu. Highlight Settings tab by using Left or Right button and press OK. Then select the desired item in the sub-menu and set by using Left or Right button.
- Start early: You can set recording timer’s starting time to start earlier by using this setting.
- End late: You can set recording timer’s end time to end later by using this setting.
- Max Timeshift: This setting allows you to set the maximum duration for the timeshift recording. Available options are approximate and the actual recording time may change in practice depending on the broadcast. The reserved and free storage space values will change according to this setting. Make sure that you have enough free space otherwise instant recording may not be possible.
- Auto discard: You can set the Discard type as None, Oldest, Longest or Shortest. If it is not set to None, you can set the Unplayed option as Included or Excluded. These options determine the preferences for deleting the recordings in order to obtain more storage space for ongoing records
- Hard disk information: You can view detailed information about the USB storage device connected to your TV. Highlight and press OK to see and press Back/Return to close.
- Format Disk: If you want to delete all files on the connected USB storage device and convert the disk format to FAT32, you can use this option. Press OK button while the Format Disk option is highlighted. A menu will appear on the screen, requiring you to enter the PIN(*). After you enter the PIN, a confirmation message will be displayed. Select Yes and press OK to start formatting the USB storage device. Select No and press OK to cancel.
(*) Default PIN could have been set to 0000 or 1234. If you have defined the PIN(is requested depending on the country selection) during the First Time Installation use the PIN that you have defined.
3. Settings
You can manage the settings of your TV using the options of this menu. Refer to Settings Menu Contents section for more information.
4. Apps
When your TV is connected to the Internet related contents will also be available, including Apps related contents. Using the Apps menu you can access and manage your applications. You can add new apps from the market or delete the existing ones. Refer to Apps section for more information.
5. Source
You can manage your input source references using the options of this menu. To change the current source highlight one of the options and press OK.
5.1. Source Settings
Edit the names, enable or disable selected source options.
Inserting the Batteries into the Remote
Remove the back cover to reveal the battery compartment. Insert two size AAA batteries. Make sure the (+) and (-) signs match (observe correct polarity). Do not mix old and new batteries. Replace only with same or equivalent type. Place the cover back on. A message will be displayed on the screen when the batteries are low and must be replaced.
Note that when the batteries are low, the performance of the remote control may be impaired.
Remote Control
1. Standby: Switches On / Off the TV
2. Source: Shows available broadcast and content sources
3. Numeric buttons: Switches the channel, enters a number or a letter in the text box on the screen.
4. Language: Switches among sound modes (analogue TV), displays and changes audio/subtitle language and turns subtitles on or off (digital TV, where available)
5. Menu: Displays TV menu
6. Volume +/-
See other models: 50VL5A63DB 43V6763DB 32W1863DB 65UL3A63DB 39L3753DB
7. Info: Displays information about on-screen content, shows hidden information (reveal - in TXT mode)
8. Directional buttons: Helps navigate menus, content etc. and displays the subpages in TXT mode when pressed Right or Left
9. OK: Confirms user selections, holds the page (in TXT mode), views Channels menu (DTV mode)
10. Back/Return: Returns to previous screen, previous menu, opens index page (in TXT mode). Quickly cycles between previous and current channels or sources
11. Coloured Buttons: Follow the on-screen instructions for coloured button functions
12. Prime Video: Launches the Amazon Prime Video application
13. Rewind: Moves frames backwards in media such as movies
14. Record: Records programmes
15. Pause: Pauses the media being played, starts timeshift recording
16. Play: Starts to play selected media
17. Stop: Stops the media being played
18. Fast Forward: Moves frames forward in media such as movies
19. Netflix: Launches the Netflix application
20. Freeview Play: Connects to the Freeview Play platform where you can access available catch-up TV services
21. Exit: Closes and exits from displayed menus or returns to previous screen
22. Guide: Displays the electronic programme guide
23. Programme +/-
24. Text: Displays teletext (where available), press again to superimpose the teletext over a normal broadcast picture (mix)
25. Mute: Completely turns off the volume of the TV
Connections
See the illustrations on the left side. You can use YPbPr to VGA cable to enable YPbPr signal via VGA input. You cannot use VGA and YPbPr at the same time. To enable PC/YPbPr audio, you will need to use the back audio inputs with a YPbPr/PC audio cable for audio connection. When using the wall mounting kit (available from a third party in the market, if not supplied), we recommend that you plug all your cables into the back of the TV before mounting on the wall. Insert or remove the CI module only when the TV is SWITCHED OFF. You should refer to the module instruction manual for details of the settings. The/Each USB input of your TV supports devices up to 500mA. Connecting devices that have current value above 500mA may damage your TV. When connecting equipment using a HDMI cable to your TV, to guarantee sufficient immunity against parasitic frequency radiation, you have to use a high speed shielded (high grade) HDMI cable with ferrites.
Switching On/Off
To Switch the TV On
Connect the power cord to a power source such as a wall socket (220-240V AC, 50 Hz).
To switch on the TV from standby mode either:
- Press the Standby button, Programme +/- or a numeric button on the remote control.
- Press the middle of the side function switch on the TV in.
To Switch the TV Off
Press the Standby button on the remote control or press the middle of the side function switch on the TV in and hold it down for a few seconds, the TV will switch into standby mode.
To power down the TV completely, unplug the power cord from the mains socket.
Note: When the TV is switched into standby mode, the standby LED can blink to indicate that features such as Standby Search, Over Air Download or Timer is active. The LED can also blink when you switch on the TV from standby mode.
First Time Installation
When turned on for the first time, the language selection screen is displayed. Select the desired language and press OK. In the following steps of the installation guide, set your preferences using the directional buttons and OK button.
On the second screen set your country preference. Depending on the Country selection you may be asked to set and confirm a PIN at this point. The selected PIN cannot be 0000. You have to enter it if you are asked to enter a PIN for any menu operation later.
You can activate Store Mode option in the next step. This option will configure your TV’s settings for store environment and depending on the TV model being used, the supported features of it may be displayed on the side of the screen as an info banner. This option is intended only for store use. It is recommended to select Home Mode for home use. This option will be available in Settings>System>More menu and can be turned off/on later. Make your selection and press OK to continue
Depending on the model of your TV and the country selection Privacy Settings menu may appear at this point. Using this menu you can set your privacy privileges. Highlight a feature and use Left and Right directional buttons to enable or disable. Read the related explanations displayed on the screen for each highlighted feature before making any changes. You can use Programme +/- buttons to scroll up and down to read the entire text. You will be able to change your preferences at any time later from the Settings>System>Privacy Settings menu. If the Internet Connection option is disabled Network/Internet Settings screen will be skipped and not displayed.
Highlight Next and press OK button on the remote control to continue and the Network/Internet Settings menu will be displayed. Please refer to Connectivity section to configure a wired or a wireless connection. If you want your TV to consume less power in standby mode, you can disable the Wake On option by setting it as Off. After the settings are completed highlight Next and press OK button to continue.
On the next screen you need to agree to the terms and conditions of Freeview Play to make use of the related services. Scroll the page to read the entire text using the up/down directional buttons or Programme +/- buttons. Highlight Yes and press OK on the remote to confirm and proceed. Highlight No and press OK to proceed without confirmation. For further requirements for Freeview Play services refer to the Freeview Play Platform section.
On next screen you can set broadcast types to be searched, set your encrypted channel searching and time zone (depending on the country selection) preferences. Additionally you can set a broadcast type as your favourite one. Priority will be given to the selected broadcast type during the search process and the channels of it will be listed on the top of the channel list. When finished, highlight Next and press OK to continue.
USB Recording
Recording a Programme
IMPORTANT: When using a new USB hard disk drive, it is recommended that you first format the disk using your TV’s Format Disk option in the TV>Recordings>Settings menu.
To record a programme, you should first connect a USB disk to your TV while the TV is switched off. You should then switch on the TV to enable the recording feature. To use recording your USB drive should have 2 GB free space and be USB 2.0 compatible. If the USB drive is not compatible an error message will be displayed. To record long duration programmes such as movies, it is recommended to use USB Hard disk drives (HDD’s). Recorded programmes are saved into the connected USB disk. If desired, you can store/copy recordings onto a computer; however, these files will not be available to be played on a computer. You can play the recordings only via your TV.
Lip Sync delay may occur during the timeshifting. Radio record is supported. The TV can record programmes up to ten hours.
Recorded programmes are split into 4GB partitions. If the writing speed of the connected USB disk is not sufficient, the recording may fail and the timeshifting feature may not be available.
It is recommended to use USB hard disk drives for recording HD programmes.
Do not pull out the USB/HDD during a recording. This may harm the connected USB/HDD.
If the AC cord is unplugged while there is an active USB-recording timer setting, it will be cancelled.
Timeshift Recording
Press Pause button while watching a broadcast to activate timeshifting mode. In timeshifting mode, the programme is paused and simultaneously recorded to the connected USB disk.
Press Play button again to resume the paused programme from where you stopped. Press the Stop button to stop timeshift recording and return to the live broadcast.
Timeshift cannot be used while in radio mode
You can use the timeshift rewind feature after resuming normal playback or fast forward option.
Instant Recording
Press Record button to start recording an event instantly while watching a programme. You can press Record button on the remote control again to record the next event after selecting the next programme from within the electronic programme guide. Press Stop button to cancel instant recording.
You can not switch broadcasts during the recording mode. While recording a programme or during the timeshifting, a warning message appears on the screen if your USB device speed is not sufficient.
Watching Recorded Programmes
Select Recordings from the TV menu. Select a recorded item from the list (if previously recorded). Press the OK button to view the Options menu. Select an option then press OK button.
Note: Viewing main menu and menu items will not be available during the playback.
Press the Stop button to stop a playback and return to the Recordings.
Slow Forward
If you press Pause button while watching recorded programmes, the slow forward feature will be available. You can use Fast Forward button to slow forward. Pressing Fast Forward button consecutively will change slow forwarding speed.
Recording Configuration
Select the Settings tab in the TV>Recordings menu to configure the recording settings and press OK.
Format Disk: You can use the Format Disk option for formatting the connected USB disk. Your PIN will be required to use the Format Disk feature.
Note: Default PIN could have been set to 0000 or 1234. If you have defined the PIN(is requested depending on the country selection) during the First Time Installation use the PIN that you have defined.
IMPORTANT: Formatting your USB drive will erase ALL the data on it and it’s file system will be converted to FAT32. In most cases operation errors will be fixed after a format but you will lose ALL your data.
If “USB disk writing speed too slow to record” message is displayed on the screen while starting a recording, try restarting the recording. If you still get the same error, it is possible that your USB disk does not meet the speed requirements. Try connecting another USB disk.
CEC
This function allows to control the CEC-enabled devices, that are connected through HDMI ports by using the remote control of the TV.
The CEC option in the Settings>System>More menu should be set as Enabled at first. Press the Source button and select the HDMI input of the connected CEC device from the Sources List menu. When new CEC source device is connected, it will be listed in source menu with its own name instead of the connected HDMI ports name(such as DVD Player, Recorder 1 etc.).
The TV remote is automatically able to perform the main functions after the connected HDMI source has been selected. To terminate this operation and control the TV via the remote again, press and hold the “0- Zero” button on the remote control for 3 seconds.
You can disable the CEC functionality by setting the related option under the Settings>System>More menu accordingly.
The TV supports ARC (Audio Return Channel). This feature is an audio link meant to replace other cables between the TV and an audio system (A/V receiver or speaker system).
When ARC is active, the TV does not mute its other audio outputs automatically. You will need to decrease TV volume to zero manually if you wish to hear the ARC audio only (same as optical or co-axial digital audio outputs). If you want to change connected device’s volume level, you should select that device from the source list. In that case volume control keys are directed to connected audio device.
Note: ARC is supported only via the HDMI2 input.
Settings Menu Contents
Picture Menu Contents
Mode
You can change the picture mode to suit your preference or requirements. Picture mode can be set to one of these options: Cinema, Game(optional), Sports, Dynamic and Natural.
Contrast
Adjusts the light and dark values on the screen.
Brightness
Adjusts the brightness values on the screen
Sharpness
Sets the sharpness value for the objects displayed on the screen.
Colour
Sets the colour value, adjusting the colours.
Energy Saving
For setting the Energy Saving to Custom, Minimum, Medium, Maximum, Auto, Screen Off or Off. Note: Available options may differ depending on the selected Mode.
Backlight
This setting controls the backlight level. The backlight function will be inactive if the Energy Saving is set to an option other than Custom.
Advanced Settings
Dynamic Contrast
You can change the dynamic contrast ratio to desired value.
Noise Reduction
If the signal is weak and the picture is noisy, use the Noise Reduction setting to reduce the amount of noise.
Colour Temp
Sets the desired colour temperature value. Cool, Normal, Warm and Custom options are available.
White Point
If the Colour Temp option is set as Custom, this setting will be available. Increase the ‘warmth’ or ‘coolness’ of the picture by pressing Left or Right buttons.
Picture Zoom
Sets the desired image size format.
Picture Shift
This option may be available depending on the Picture Zoom setting. Highlight and press OK, then use directional buttons to shift the picture upwards or downwards.
Sound Menu Contents
Volume
Adjusts the volume level.
Equalizer
Selects the equalizer mode. Custom settings can be made only when in User mode.
Balance
Adjusts whether the sound comes from the left or right speaker.
Headphone
Sets headphone volume. Please ensure before using headphones that the headphone volume is set to a low level, to prevent damage to your hearing.
Sound Mode
You can select a sound mode (If the viewed channel supports).
Bluetooth (optional)
Press OK to open the Bluetooth menu screen. Using this screen you can discover and connect the Bluetooth wireless technology enabled sound devices to your TV.
AVL (Automatic Volume Limiting)
Sets the sound to obtain fixed output level between programmes.
Headphone/Lineout
When you connect an external amplifier to your TV using the headphone jack, you can select this option as Lineout. If you have connected headphones to the TV, set this option as Headphone.
Please ensure before using headphones that this menu item is set to Headphone. If it is set to Lineout, the output from the headphone socket will be set to maximum which could damage your hearing.
Network Menu Contents
Network Type
Disable the network connection or change the connection type
Scan Wireless Networks
Start a search for wireless networks. This option will be available if the Network Type is set as Wireless Device.
Press WPS on your wifi router
If your modem/router device has WPS, you can directly connect to it using this option. Highlight this option and press OK. Go to your modem/router device and press the WPS button on it to make the connection. This option will be available if the Network Type is set as Wireless Device.
Internet Speed Test
Start a speed test to check your connection bandwidth. The result will be displayed on the screen when finished.
Advanced Settings
Change the IP and DNS configurations of your TV
Wake On
Enable or disable this feature by setting it as On or Off.
Installation Menu Contents
Automatic channel scan (Retune)
Displays automatic tuning options. D. Aerial: Searches and stores aerial DVB stations. D. Cable: Searches and stores cable DVB stations. Analogue: Searches and stores analogue stations. Satellite: Searches and stores satellite stations.
Manual channel scan
This feature can be used for direct broadcast entry.
Network channel scan
Searches for the linked channels in the broadcast system. D. Aerial: Searches for aerial network channels. D. Cable: Searches for cable network channels. Satellite: Searches for satellite network channels.
Analogue fine tune
You can use this setting for fine tuning analogue channels. This feature is not available if no analogue channels are stored and if currently watched channel is not an analogue channel.
Satellite Settings
Displays satellite settings. Satellite list: Displays available satellites. You can Add, Delete satellites or Edit satellite settings on the list. Antenna installation: You can change satellite antenna settings and/or start a satellite scan.
Installation Settings (optional)
Displays installation settings menu. Standby Search (*): Your TV will search for new or missing channels while in standby. Any new found broadcasts will be shown. Dynamic Channel Update(*): If this option is set as Enabled, the changes on the broadcasts such as frequency, channel name, subtitle language etc., will be applied automatically while watching. (*) Availability depends on model.
System Menu Contents
Conditional Access
Controls conditional access modules when available.
Language
You may set a different language depending on the broadcaster and the country
Privacy Settings (*)
Manage your privacy privileges for smart TV related applications. Press OK to enter the menu and set according to your preferences.
Parental
Enter correct password to change parental settings. You can easily adjust Menu Lock, Maturity Lock, Child Lock or Guidance in this menu. You can also set a new PIN or change the Default CICAM PIN using the related options.
Note: Some menu options may not be available depending on the country selection in the First Time Installation. Default PIN could have been set to 0000 or 1234. If you have defined the PIN(is requested depending on the country selection) during the First Time Installation use the PIN that you have defined.
Date/Time
Sets date and time.
Sources
Edit the names, enable or disable selected source options.
Accessibility
Displays accessibility options of the TV.
Hard of Hearing
Enables any special feature sent from the broadcaster
Audio Description
A narration track will be played for the blind or visually impaired audience. Press OK to see all available Audio Description menu options. This feature is available only if the broadcaster supports it. Note: Audio description sound feature is not available in recording or time shifting mode.
Subtitle Mode
This option is used to select which subtitle mode will be on the screen (DVB subtitle / Teletext subtitle) if both is available. Default value is DVB subtitle. This feature is available only for the country option of Norway
Auto TV OFF
Sets the desired time for the TV to automatically go into standby mode when not being operated.
Biss Key
Biss is a satellite signal scrambling system that is used for some broadcasts. If you need to enter Biss key on a broadcast, you can use this setting. Highlight Biss Key and press OK to enter keys on the desired broadcast.
AVS (Audio Video Sharing)
AVS feature allows you to share files stored on your smartphone or tablet pc. If you have a compatible smartphone or tablet pc and the appropriate software is installed, you can share/play photos on your TV. See instructions of your sharing software for more information.
General TV Operation
Using the Channel List
The TV sorts all stored stations in the channel list. You can edit this channel list, set favourites or set active stations to be listed by using the Channels menu options. Press the OK button to open the channel list. You can filter the listed channels or make advanced changes in the current list using the Filter and Edit tab options. Highlight the tab you want and press OK to see available options.
Managing the Favourite Lists
You can create four different lists of your favourite channels. Enter the TV>Channels menu or press the OK button in order to open the Channels menu. Highlight the Edit tab and press OK to see the editing options and select the Tag/Untag channel option. Select the desired channel on the list by pressing the OK button while the channel is highlighted. You can make multiple choices. You can also use the Tag/ Untag all option to select all channels on the list. Then press Back/Return button to return to the Edit menu options. Select Add/Remove Favourites option and press the OK button again. Favourite channel list options will be displayed. Set the desired list option to On. The selected channel/s will be added to the list. In order to remove a channel or channels from a favourite list follow the same steps and set the desired list option to Off.
You can use the filtering function in the Channels menu to filter the channels in the channel list permanently according to your preferences. For instance, using the options of the Filter tab, you can set one of your four favourite lists to be displayed every time the channel list is opened.
Configuring Parental Settings
The Parental menu options can be used to prohibit users from viewing of certain programmes, channels and using of menus. These settings are located in the Settings>System>Parental menu.
To display parental lock menu options, a PIN should be entered. After coding the correct PIN, Parental menu will be displayed.
Menu Lock: This setting enables or disables access to all menus or installation menus of the TV.
Guidance: This setting enables or disables access some of the MHEG applications. Disabled applications can be released by entering the right PIN.
Internet Lock: If this option is set to On, the internet using applications will be disabled. Set to Off to release these applications again.
Set PIN: Defines a new PIN number.
Default CICAM PIN: This option will appear as greyed out if no CI module is inserted into the CI slot of the TV. You can change the default PIN of the CI CAM using this option.
Electronic Programme Guide
By means of electronic programme guide function of your TV you can browse the event schedule of the currently installed channels on your channel list. It depends on the related broadcast whether this feature is supported or not.
To access the programme guide, press the Guide button on your remote. You can also use the Guide option under TV menu.
There are 2 different types of schedule layouts available, Timeline Schedule and Now/Next. To switch between these layouts highlight the tab with the name of the alternative layout on the upper side of the screen and press OK.
Use the directional buttons to navigate through the programme guide. Use the Back/Return button to use the tab options on the upper side of the screen.
Teletext Services (where available)
Press the Text button to enter. Press again to activate mix mode, which allows you to see the teletext page and the TV broadcast at the same time. Press once more to exit. If available, sections in the teletext pages will become colour-coded and can be selected by pressing the coloured buttons. Follow the instructions displayed on the screen.
Digital Teletext
Press the Text button to view digital teletext information. Operate it with the coloured buttons, cursor buttons and the OK button. The operation method may differ depending on the contents of the digital teletext. Follow the instructions displayed on the digital teletext screen. When the Text button is pressed again, the TV returns to television broadcast
MHEG Teletext
With digital terrestrial broadcasting (DVB-T), in addition to pictures and sound, you can also view digital teletext. Digital teletext is sometimes broadcast at the same time with the normal broadcasting.
- Press the Text or Red button
- The digital teletext information appears
- Operate it with the coloured buttons, directional buttons and OK button
The operation method may differ depending on the contents of the digital teletext. Follow the instructions displayed on digital teletext screen. Press the Text button to return to television broadcast.
BBC Red Button+ (RB+)
While watching BBC channels, press the Red button or Text button to access Red Button+ services provided by the BBC. On the opening page you can access to BBC’s main services such as BBC iPlayer, BBC News, BBC Sport and many others. There are also links to the home pages of the related applications available. Use the navigation buttons on the TV’s remote control to move through the application. Press Exit button to close and exit.
Software Upgrade
Your TV is capable of finding and updating the firmware automatically via the broadcast signal or via Internet
Software upgrade search via user interface
On the main menu select Settings>System and then More. Navigate to Software upgrade and press the OK button. Then select Scan for upgrade and press OK button to check for a new software upgrade.
If a new upgrade is found, it starts to download the upgrade. After the download is completed, a warning will be displayed, press OK button to complete software upgrade process and restart TV
Troubleshooting & Tips
TV will not turn on
Make sure the power cord is plugged in securely to a wall outlet. Press the Power button on the TV.
Poor picture
- Check if you have correctly tuned the TV.
- Low signal level can cause picture distortion. Please check antenna connections.
- Check if you have entered the correct channel frequency if you have performed manual tuning.
No picture
- TV is not receiving any signal. Make sure the correct source has been selected.
- Is the antenna connected properly?
- Is the antenna cable damaged?
- Are suitable plugs used to connect the antenna?
- If you are in doubt, consult your dealer.
No sound
- Check if the TV sound is muted. Press the Mute button or increase the volume to check.
- Sound is coming from only one speaker. Check the balance settings from Sound menu.
Remote control - no operation
- The batteries may be exhausted. Replace the batteries.
- The batteries maybe inserted incorrectly. Refer to the section “Inserting the Batteries into the Remote”.
No signal on an input source
- It is possible that no device is connected.
- Check the AV cables and connections from your device.
- Check the device is switched on.
Recording unavailable
To record a programme, you should first correctly connect a USB storage device to your TV, while the TV is switched off. You should then switch on the TV to enable the recording feature. If you cannot record, check the storage device is correctly formatted and there is sufficient space.
USB is too slow
If a “USB storage device writing speed too slow to record” message is displayed on the screen while starting a recording, try restarting the recording. If you still get the same error, it is possible that your USB storage device does not meet the speed requirements. Try using a different USB storage device.
PC Input Typical Display Modes
The following table is an illustration of some of the typical video display modes. Your TV may not support all resolutions.
AV and HDMI Signal Compatibility
(X: Not Available, O: Available)
In some cases a signal on the TV may not be displayed properly. The problem may be an inconsistency with standards from the source equipment (DVD, Set-top box, etc. ). If you do experience such a problem please contact your dealer and also the manufacturer of the source equipment.
Supported File Formats for USB Mode
Video File Formats
Picture File Formats
Audio File Formats
Subtitle File Formats
Supported DVI Resolutions
When connecting devices to your TV’s connectors by using DVI converter cable(DVI to HDMI cable - not supplied), you can refer to the following resolution information.
Connectivity
Wired Connectivity
To Connect to a Wired Network
- You must have a modem/router connected to an active broadband connection.
- Connect your TV to your modem/router via an Ethernet cable. There is a LAN port at the rear (back) of your TV.
1. Broadband ISP connection
2. LAN (Ethernet) cable
3. LAN input on the rear side of the TV
To configure wired settings refer to the Network section in the Settings menu.
- You might be able to connect your TV to your LAN depending on your network’s configuration. In such a case, use an Ethernet cable to connect your TV directly to the network wall outlet.
1. Network wall socket
2. LAN input on the rear side of the TV
Configuring Wired Device Settings
Network Type
The Network Type can be selected as Wired Device, Wireless Device or Disabled, in accordance with the active connection to the TV set. Select this as Wired Device if you are connecting via an Ethernet cable.
Internet Speed Test
Highlight Internet Speed Test and press the OK button. TV will check the internet connection bandwidth and display the result when complete.
Advanced Settings
Highlight Advanced Settings and press the OK button. On the next screen you can change the IP and DNS settings of the TV. Highlight the desired one and press Left or Right button to change the setting from Automatic to Manual. Now you can enter the Manual IP and / or Manual DNS values. Select the related item in the drop down menu and enter the new values using the numeric buttons of the remote. Highlight Save and press the OK button to save settings when complete.
Wireless Connectivity
To Connect to a Wireless Network
The TV cannot connect to the networks with a hidden SSID. To make your modem’s SSID visible, you should change your SSID settings via the modem’s software.
1. Broadband ISP connection
A Wireless-N router (IEEE 802.11a/b/g/n) with simultaneous 2.4 and 5 GHz bands is designed to increase bandwidth. These are optimized for smoother and faster HD video streaming, file transfers and wireless gaming.
- The frequency and channel differ depending on the area.
- The transmission speed differs depending on the distance and number of obstructions between the transmission products, the configuration of these products, the radio wave conditions, the line traffic and the products that you use. The transmission may also be cut off or may get disconnected depending on the radio wave conditions, DECT phones or any other WLAN 11b appliances. The standard values of the transmission speed are the theoretical maximum values for the wireless standards. They are not the actual speeds of data transmission.
- The location where the transmission is most effective differs depending on the usage environment.
- The Wireless feature of the TV supports 802.11 a,b,g & n type modems. It is highly recommended that you should use the IEEE 802.11n communication protocol in order to avoid any possible problems while watching videos.
- You must change your modem’s SSID when there are any other modems around with the same SSID. You can encounter connection problems otherwise. Use a wired connection if you experience problems with a wireless connection.
Configuring Wireless Device Settings
Open the Network menu and select Network Type as Wireless Device to start connection process.
Highlight Scan Wireless Networks option and press OK to start a search for available wireless networks. All found networks will be listed. Highlight your desired network from the list and press OK to connect
Note: If the modem supports N mode, you should set N mode settings.
If the selected network is password-protected, enter the correct key by using the virtual keyboard. You can use this keyboard via the directional buttons and the OK button on the remote control.
Wait until the IP address is shown on the screen.
This means that the connection is now established. To disconnect from a wireless network, highlight Network Type and press Left or Right buttons to set as Disabled.
If your router has WPS, you can directly connect to the modem/router without entering a password or adding the network first. Highlight Press WPS on your wifi router option and press OK. Go to your modem/router device and press the WPS button on it to make the connection. You will see a connection confirmation on your TV once the devices have paired. Select OK to proceed. No further configuration is required.
Highlight Internet Speed Test and press the OK button to check your internet connection speed. Highlight Advanced Settings and press the OK button to open the advanced setting menu. Use directional and numeric buttons to set. Highlight Save and press the OK button to save settings when complete.
Other Information
The status of the connection will be displayed as Connected or Not Connected and the current IP address, if a connection is established.
Connecting to your mobile device via WLAN
- If your mobile device has WLAN feature, you can connect it to your TV via a router, in order to access the content in your device. For this, your mobile device must have an appropriate sharing software. Connect your TV to your router following the steps mentioned in the sections above Afterwards, connect your mobile device to the router and then activate the sharing software on your mobile device. Then, select files that you want to share with your TV. If the connection is established correctly, you will be able to access the shared files installed on your mobile device via the AVS(audio video sharing) feature of your TV
- Highlight the AVS option in the Sources menu and press OK, available media server devices in the network will be displayed. Select your mobile device and press the OK button to continue.
- If available, you can download a virtual remote controller application from the server of your mobile device application provider.
Note: This feature may not be supported on all mobile devices.
Wake ON
Wake-on-LAN (WoL) and Wake-on-Wireless LAN (WoWLAN) are standards that allow a device to be turned on or woken up by a network message. The message is sent to the device by a program executed on a remote device connected to the same local area network, such as a smartphone.
Your TV is WoL and WoWLAN compatible. This feature might be disabled during the First Time Installation process. To enable this feature set the Wake On option in the Network menu as On. It is necessary that both the device, from which the network message will be sent to the TV, and the TV are connected to the same network. Wake On feature is only supported for Android OS devices and can only be used via YouTube and Netflix applications.
In order to use this feature the TV and the remote device should be connected at least once while the TV is on. If the TV is powered off, the connection should be re-established, the next time it is switched on. Otherwise this feature will be unavailable. This does not apply, when the TV is switched into the standby mode.
The performance of some devices in the market, may vary due to the software architecture. In order to use Wake On feature with a better performance, please make sure that your device has latest firmware version.
If you want your TV to consume less power in standby mode, you can disable this feature by setting the Wake On option as Off.
Wireless Display
Wireless Display is a standard for streaming video and sound content. This feature provides the ability to use your TV as wireless display device.
Using with mobile devices
There are different standards which enable sharing of screens including graphical, video and audio content between your mobile device and TV.
Plug the wireless USB dongle to TV first, if the TV doesn’t have internal WLAN feature.
Then press the Source button on the remote and switch to Wireless Display source.
A screen appears stating that the TV is ready for connection.
Open the sharing application on your mobile device. These applications are named differently for each brand, refer to the instruction manual of your mobile device for detailed information.
Scan for devices. After you select your TV and connect, the screen of your device will be displayed on your TV
Connectivity Troubleshooting
Wireless Network Not Available
- Ensure that any firewalls of your network allow the TV wireless connection.
- Try searching for wireless networks again, using the Network menu screen.
If the wireless network does not function properly, try using the wired network in your home. Refer to the Wired Connectivity section for more information on the process.
If the TV does not function using the wired connection, check the modem (router). If the router does not have a problem, check the internet connection of your modem.
Connection is Slow
See the instruction book of your wireless modem to get information on the internal service area, connection speed, signal quality and other settings. You need to have a high speed connection for your modem.
Disruption during playback or slow reactions
You could try the following in such a case:
Keep at least three meters distance from microwave ovens, mobile telephones, Bluetooth devices or any other WLAN compatible devices. Try changing the active channel on the WLAN router
Internet Connection Not Available / Audio Video Sharing Not Working
If the MAC address (a unique identifier number) of your PC or modem has been permanently registered, it is possible that your TV might not connect to the internet. In such a case, the MAC address is authenticated each time when you connect to the internet. This is a precaution against unauthorized access. Since your TV has its own MAC address, your internet service provider cannot validate the MAC address of your TV. For this reason, your TV cannot connect to the internet. Contact your internet service provider and request information on how to connect a different device, such as your TV, to the internet.
It is also possible that the connection may not be available due to a firewall problem. If you think this causes your problem, contact your internet service provider. A firewall might be the reason of a connectivity and discovery problem while using the TV in Audio Video Sharing mode or while browsing via Audio Video Sharing feature.
Invalid Domain
Ensure that you have already logged on to your PC with an authorized username/password and also ensure that your domain is active, prior to sharing any files in your media server program on your PC. If the domain is invalid, this might cause problems while browsing files in Audio Video Sharing mode.
Using Audio Video Sharing Network Service
Audio Video Sharing feature uses a standard that eases the viewing process of digital electronics and makes them more convenient to use on a home network.
This standard allows you to view and play photos, music and videos stored in the media server connected to your home network.
1. Server Software Installation
The Audio Video Sharing feature cannot be used if the server programme is not installed onto your PC or if the required media server software is not installed onto the companion device. Prepare your PC with a proper server programme.
2. Connect to a Wired or Wireless Network
See the Wired/Wireless Connectivity chapters for detailed configuration information.
3. Enable Audio Video Sharing
Enter the Settings>System>More menu and enable the AVS option.
4. Play Shared Files via Media Browser
Highlight the AVS option in the Sources menu by using the directional buttons and press OK. Available media server devices in the network will be listed. Select one and press OK to continue. The media browser will then be displayed.
Refer to the Media Browser menu section for further information on file playback.
If a problem occurs with the network, switch your television off at the wall socket and back on again. Trick mode and jump are not supported with the Audio Video Sharing feature.
PC/HDD/Media Player or any other devices that are compatible should be used with a wired connection for higher playback quality.
Use a LAN connection for quicker file sharing between other devices like computers.
Note: There may be some PC’s which may not be able to utilize the Audio Video Sharing feature due to administrator and security settings (such as business PC’s).
Apps
You can access the applications installed on your TV from Apps menu. Highlight an app and press OK to launch.
In order to manage the apps installed on your TV, add new apps from the market or to see all available apps in full screen mode highlight the Add More option and press OK. Using this menu option you can add an installed app to Home menu, launch or remove it. Removed apps will no longer be accessible from Apps menu. You can also add new apps from the market. In order to enter the market highlight the shopping basket logo located on the upper left side of the screen and press OK. Available apps in the market will be displayed. Use directional buttons to highlight an app and press OK. Highlight Add to Apps option and press OK again to add the selected app to Apps menu.
For quick access to Add More menu you can press the Internet button on the remote, if this button is available.
DVD Troubleshooting
Poor picture quality (DVD)
- Make sure the DVD disc surface is not damaged. (Scratch, fingerprint etc.)
- Clean the DVD disc and try again.
See instructions described in “Notes on Discs” to clean your disc properly.
- Ensure that the DVD disc is in the tray with the label facing forward.
- A damp DVD disc or condensation may affect the equipment. Wait for 1 to 2 hours in Stand-by to dry the equipment.
Disc does not play
- No disc in the machine. Place a disc into the loader.
- Disc incorrectly loaded.
- Note: Ensure that the DVD disc is in the tray with the label facing forward.
- Wrong type of disc. The machine cannot play CDROMS etc. The region code of the DVD must match the player
Wrong OSD language
- Select the language in the set-up menu.
- The language for the sound or subtitles on a DVD cannot be changed.
- Multilingual sound and/or subtitles not recorded on the DVD.
- Try to change the sound or subtitles using DVD’s title menu. Some DVD’s do not allow the user to change these settings without using the disc’s menu
- These functions are not available on the DVD.
No picture
- Make sure you have pressed the correct buttons on the remote control. Try once more.
No sound
- Check if volume is set to an audible level.
- Make sure the sound isn’t turned off by mistake.
Distorted sound
- Check that the appropriate listening mode setting is correct.
If nothing works
- If you have tried the above solutions and none seem to work, try switching your TV-DVD off and on again. If this does not work, contact your supplier or TV-DVD repair technician. Never attempt to repair a defective TV-DVD yourself.
