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Manual fix
To fix this issue manually, follow these steps:
1. Click Start, and then type command prompt.
2. Right-click Command Prompt, and then select Run as administrator,
3. Run the following commands:
reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /f
netcfg -v -u dni_dne
Note If the resolution in this article did not fix your issue, or if you received error message when
performing the steps, contact Microsoft Support.
More information
This issue has been reported when older versions of the Cisco VPN client and the SonicWall
Global VPN client are used. Customers should contact their VPN vendor to upgrade to software
that's supported by Windows 10.
Third-party information disclaimer
Third-party information disclaimer
Properties
Article ID: 3084164 - Last Review: May 9, 2016 - Revision: 1
Applies to
Windows 10, Surface Pro 3, Surface Pro 2, Surface Pro, Surface 3