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Refrigerator / User Manual
Troubleshooting
Vibration or noise.
• The floor may not be stable or level. >>>If the refrigerator shakes when moved slightly, adjust the
feed to balance it. Make sure that the floor is level and capable of carrying the refrigerator.
• Objects placed onto the refrigerator may cause noise. >>>Remove the objects on the refrigerator.
There are noises coming from the refrigerator like liquid spilling or spraying.
• Liquid and gas flows occur in accordance with the operating principles of the refrigerator. >>>This
is normal and not a fault.
Whistle is heard from the refrigerator.
• There are fans that are used to cool the refrigerator. This is normal and not a fault.
Damp accumulates on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. This is normal and not a fault.
• The doors may have been opened frequently or left ajar for a long time. >>>Do not open the doors
frequently. Close the doors, if open.
• The door may have been left ajar. >>>Close the door completely.
Humidity occurs on the outer surface of the refrigerator or between the doors.
• Air might be humid. This is quite normal in humid weathers. >>>Condensation will disappear when
the humidity level decreases.
• There might be external condensation at the section between two doors of the refrigerator if you
use your product rarely. This is normal. Condensation will disappear upon frequent use.
There is a bad odour inside the refrigerator.
• No regular cleaning may have been performed. >>>Clean the inside of the refrigerator with a
sponge, lukewarm water or carbonated water.
• Some vessels or packaging materials may cause the odour. >>>Use another vessel, or packaging
materials from another brand.
• Foods may have been placed into the refrigerator in vessels without covers. >>>Store the foods
in closed vessels. Microorganisms emitted from vessels without a cover may cause unpleasant
odours.
• Take out expired or spoiled foods from the refrigerator.
The door cannot be closed.
• Food packages may be preventing the door from closing. >>> Re-locate the packages that are
obstructing the door.
• The refrigerator may be unstable on the floor. >>>Adjust the refrigerator feet as required to keep
the refrigerator in balance.
• The floor may not be level or solid. >>>Make sure that the floor is level and capable of carrying the
refrigerator.
Crispers are stuck.
• Foods may be touching the upper wall of the crisper. >>>Re-organise the foods in the crisper.
A
WARNING:If you cannot eliminate the problem although you follow the instructions in
this section, consult your dealer or the Authorised Service Provider. Never attempt to repair a
malfunctioned product.
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