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13
Troubleshooting
Problem Solution
Power bars do not light up when treatment window
is placed on the skin.
Make sure the device is connected to an electrical
outlet and in Ready mode.
Ensure both skin tone sensors are in full contact
with the skin. If needed, move the device in a way
that both skin tone sensors get skin contact.
The device doesn’t work on small areas. Both skin tone sensors must be in contact with the
skin. If the area to be treated is too small or
curved, no valid skin tone can be read and the
device cannot be activated. Reposition the device
to ensure both sensors make contact with the skin.
On the power bar, only the first LED illuminates
red.
Invalid skin tone reading. Your skin is too dark.
For safety reasons, the device cannot be activated.
First LED on power bars flashes white. The device has gone into STANDBY mode.
To reactivate, press any button.
First LED on power bars flashes red. Removable front (9) has been taken off. Replace it.
The power bars show an unfamiliar pattern of one
red LED shining along with individual white LEDs.
Device error. Device will not operate.
Remove and replace the power supply connection.
If error persists, contact a Braun Service Centre for
repair.
All white LEDs flash. End of product lifetime. Maximum number of
flashes (300.000) has been reached.
The device is broken, cracked or appears
defective.
DO NOT USE if the device, the mains cord or the
power supply is damaged. If you are in any doubt
about the safety or suspect it is damaged in any
way, you must not use it.
Warranty
1 year limited warranty
Braun warrants this device to be free of defects in material and workmanship for a period of one year from
the date of original purchase.
If the device exhibits such a defect, Braun will, at its option, either repair or replace it for the consumer
without charge.
Please call 1-800-Braun 11 (800-272-8611) to be referred to the authorized Braun Service Center closest
to you.
This warranty does not cover damage resulting from accident, misuse, abuse, dirt, water, tampering,
unreasonable use, servicing performed or attempted by unauthorized service agencies or failure to
provide reasonable and necessary maintenance.
ALL IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR PURPOSE ARE LIMITED IN DURATION TO 1 YEAR FROM DATE OF ORIGINAL
PURCHASE. IN NO EVENT WILL BRAUN INC. BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other legal rights which vary from state
to state.
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CSS APPROVED Effective Date 18Oct2016 GMT - Printed 04Jan2017 Page 13 of 18
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