User Manual GE JES1384SF001 1.3 Cu. Ft. Capacity Countertop Microwave Oven

All parts and accessories have a limited one-year warranty, with
the exception of water filters, which have a 30-day warranty. If
your part fails because of a manufacturing defect within one
year from the date of original purchase, we will provide a new or,
at our option, rebuilt part without charge. Return the defective
part to the vendor from whom it was purchased with a copy of
the "proof of purchase." If the part is defective it will be
exchanged.
This warranty does not cover parts which are improperly
installed, damaged, abused or used for other than the intended
purpose. It does not include cost of returning the part to the
vendor from which it was purchased, labor to remove, install or
diagnose the failure, parts used in commercial applications,
incidental or consequential damage caused by possible defects
with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and exclusive
remedy is part exchange as provided in this Limited Warranty.
Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to
one year or the shortest period allowed by law.

In order to return damaged or unneeded parts, you need to
complete the online returns process and get a Return Materials
Authorization (RMA) number. Through this process, you will be
given instructions on how to return the item, including the return
shipping address. A RMA number is required for a return and
must be visible on the return package or the return will not be
processed.

Returning a Part
- If you ordered a part online that you would like to return, please
start by requesting a Return Materials Authorization (RMA).
Once you complete and submit the return form, you will receive
a confirmation email within approximately 20 minutes. Print the
shipping label included in the email and attach to the outside of
your package. The label contains the RMA number and correct
warehouse address for your return. To receive credit for
returned part and accessories, all items must be in sellable
condition. Please allow one billing cycle for your refund to be
processed.
Parts and accessories
- May be returned for credit within 30 days from the date the
part or accessory was shipped to you from our warehouse. The
part or accessory may be returned for a $15 re-stocking fee
between 31 and 90 days from shipment. After 90 days the part
or accessory may not be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the reason
for the return is determined to be our error, we will refund the
shipping cost of your original order.
Need to Exchange?
- If you're looking to exchange a part or accessory you
purchased, complete the returns process for the current item
and place a new order for the item you need.