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16
TROUBLESHOOTING
Problem Possible Solution
The air fryer will not turn on.
Make sure the air fryer is plugged in.
Push the baskets securely into the air fryer.
Foods are not completely
cooked.
Place smaller batches of ingredients into the inner
basket. If the basket is overstued, then ingredients will
be undercooked.
Increase cooking temperature or time.
Foods are cooked unevenly.
Ingredients that are stacked on top of each other or close
to each other need to be shaken during cooking (see
Shaking Food, page 12).
Foods are not crispy after air
frying.
Spraying or brushing a small amount of oil on foods can
increase crispiness (see Cooking Guide, page 13).
French fries are not fried
correctly.
See French Fries, page 13.
Baskets will not slide into the
air fryer securely.
Make sure the basket is not overfilled with food.
Make sure the inner basket is securely inside the outer
basket.
White smoke is coming out of
the air fryer.
The air fryer may produce some white smoke when you
use it for the first time. This is normal.
Make sure the pan is properly cleaned and not greasy.
Cooking greasy foods will cause oil to leak into the
outer basket. This oil will produce white smoke, and the
baskets may be hotter than usual. This is normal, and
should not aect cooking. Handle baskets with care.
Dark smoke is coming out of
the air fryer.
Immediately unplug your air fryer. Food is burning. Wait
for smoke to clear before pulling the baskets out.
Display shows Error Code “E1”.
There is an open circuit in the temperature monitor.
Contact Customer Support (see page 18).
Display shows Error Code “E2”.
There is a short circuit in the temperature monitor.
Contact Customer Support (see page 18).
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