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Support Information
*SMS/MMS messages only. Message and data rates may apply. U.S. only.
Phone
(855) 833-3221
Website
support.vizio.com
Text Message*
(205) 301-3729
Award-winning Customer Service
VIZIO’s product support and customer service team has been recognized for its
excellence with over 100 Stevie
®
Awards. Friendly help with your VIZIO can be found
7 days a week by calling or clicking:
Product Warranty
VIZIO provides a warranty to the original purchaser of a new product against defect in materials and
workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use.
If a product covered by this warranty is determined to be defective within the warranty period, VIZIO will
either repair or replace the unit at its sole option and discretion. For complete details, visit www.VIZIO.com.
To obtain warranty service, contact VIZIO Customer Support by going to support.vizio.com and
selecting Contact Us. You can also call Customer Support at (855) 209-4106.
Pre-authorization must be obtained before sending any product to a VIZIO Service Center. Proof of
purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within
the warranty period.
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