Owner's Guide Refrigerator

*This instruction manual refers to several models. Features may vary according to model.
Your refrigerator has two controls that affect the temperature.
The Temperature control is located at the top front of the refrigerator compartment and the Airflow control is located on the back wall of the freezer compartment.
IMPORTANT:
The temperature control dial is calibrated in a range from 1 (least cold) to 7 (coldest). For your convenience, the Temperature control is preset at the factory to the recommended setting (4).

Note: Your refrigerator will run continuously for several hours when you first start it. This is normal.
Adjusting the Temperature Control If you need to adjust the temperature in the refrigerator (or freezer compartment), follow the indications in the TEMPERATURE CONTROL GUIDE table.
Note: Do not adjust the control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.
Note: Sustained exposure to ambient temperatures below 39°F (4°C) may result in freezing of food and beverages stored in the refrigeration section.
The temperature control dial is calibrated in a range from “Coldest” to “Cold”.
For your convenience, the Temperature control is preset at the factory to the recommended setting which is indicated on the dial.
Use the freezer temperature control to adjust the freezer temperature to your desired condition. It is recommended that when you plug in the refrigerator for the first time, make sure the control setting is on Recommended.

Adjusting the freezer Temperature
If you need to adjust the temperature in the freezer (or refrigerator compartment), follow the indications in the TEMPERATURE CONTROL GUIDE table below.
Important: Once the performance is achieved, return the Airflow control to the Recommended setting to keep the refrigerator operating at optimum efficiency.
TEMPERATURE CONTROL GUIDE

Your refrigerator is designed to defrost automatically
At times, the front of the refrigerator cabinet may be warm to the touch. This is a normal occurrence that helps prevent moisture from condensing on the cabinet. The condition will be more noticeable when you first start the refrigerator, during hot weather and after excessive or lengthy door openings.
Turning the Icemaker On/Off
Note: Do not force the wire shutoff arm up or down.

Note: Turn the icemaker off before removing the ice storage bin to serve ice or to clean the bin. This will keep the ice cubes from dropping out of the icemaker and into the freezer compartment. After replacing the ice storage bin, turn on the icemaker.
Ice Production Rate
Remember
Your model may have some or all of these features.
To know about glass shelves and covers:
The shelves in your refrigerator are adjustable to match your individual storage needs.
Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.
IMPORTANT:
CAUTION: To avoid personal injury or property damage.
Select models are equipped with wire or glass full width shelves that are supported by rails molded into the interior walls of the fresh food compartment.
To remove and replace a full width shelf:
One side of the shelf rests on a molded side-wall support; a bracket on the other side hooks into a track on the rear cabinet wall.
To remove and replace a half-width shelf:

To remove and replace the deli drawer:

Crisper Drawers
The Crispers provide a storage area for fruit and vegetables.
Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.
To remove and replace the crisper drawer:

Note: If the refrigerator door prevents you from taking out a crisper drawer, first try removing any obstructing door bins. If bin removal still does not provide enough clearance, the refrigerator will need to be rolled forward from its installation position until the door can be opened enough to glide the drawers out.
To remove and replace the crisper cover:

Crisper Humidity Control
You can control the amount of humidity in the moisturesealed crisper. For most fruits, slide the control (select models) to “lo” to provide and vegetables with skins lower humidity conditions in the drawer. For leafy vegetables, slide the control to “hi” to provide higher humidity conditions in the drawer. For best results, keep the crisper drawers tightly closed.

CAUTION :
To avoid personal injury or property damage.
To remove and replace a wire shelf:

To remove and replace the bins:

The covered dairy compartment is designed to store spreadable food items such as butter or margarine. To use this compartment, simply raise the lid to store or retrieve items.
To remove for cleaning:

WARNING - Explosion Hazard
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.
IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.
WARNING: To avoid electrical shock which can cause severe personal injury or death, disconnect the power cord before moving or cleaning the refrigerator.
Note: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.
Vacations
If You Choose To Leave The Refrigerator On While You’re Away:
If You Choose to Turn Off the Refrigerator Before You leave:
Note: If using an automatic icemaker, discard first two or three ice harvests, when refrigerator is put back into service.
Moving
When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions. Also, if your refrigerator has an automatic icemaker, remember to reconnect the water supply to the refrigerator.
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
WARNING - Electrical Shock Hazard
WARNING - Explosion Hazard
Review this chart of troubleshooting tips first…you may not need to call for service at all.
| Problem |
Possible Causes |
What to Do |
|---|---|---|
|
The refrigerator will not operate |
Not connected to an electrical supply |
Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord. |
|
No power to the electrical outlet. |
Plug in a lamp to see if the outlet is working. |
|
|
Household fuse blown or circuit breaker tripped. |
Replace the fuse or reset the circuit breaker. If the problem continues, contact an electrician. |
|
|
New installation |
Allow 24 hours following installation for the refrigerator to cool completely. |
|
|
Runs too long, too frequently |
Today’s refrigerators start and stop more often to maintain even temperatures. |
|
|
Normal at startup for new or recently installed units. |
Wait 24 hours for refrigerator to completely cool down (see “TemperatureControls” page). |
|
|
Prolonged or frequent door openings. |
This is normal. Minimize door openings. |
|
|
Door not sealing. |
Check to see if something is preventing door from closing. |
|
|
Front base grille blocked. |
Unblock to allow warm air to exit unit. |
|
|
The door will not close completely |
The door is blocked open |
Move food packages away from door. Push bin or shelf back into the correct position. Make sure the crisper cover is fully pushed in, so that the back rests on the supports. |
|
The door is difficult to open |
Gaskets are dirty or sticky. |
Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth. |
|
Warm air from cabinet bottom |
This is normal air flow for condenser circulation. |
|
|
There is interior moisture buildup. |
Humid room |
Contributes to moisture buildup in the refrigerator. |
|
Door(s) opened often or not closedcompletely. |
Allows humid air to enter the refrigerator. Minimize door openings and keep door fully closed. |
|
|
Cabinet vibrates |
Cabinet not level. Weak floor. |
Level cabinet. |
|
Odor in cabinet |
Odor producing foods not covered. |
Cover or wrap odorous foods tightly. Clean cabinet. |
| Problem |
Possible Causes |
What to Do |
|---|---|---|
|
Freezer, refrigerator too warm |
New installation |
Allow 24 hours following installation for the refrigerator to cool completely. |
|
Control set too warm. Prolonged door openings. |
Adjust temperature control. Minimize door openings. |
|
|
A large amount of warm food has been recently added. |
Allows several hours for refrigerator to return to normal temperature. |
|
|
Products with high sugar content may not harden completely when frozen. |
||
|
Freezer, refrigerator too cold |
Control set too cold. |
Adjust temperature control. |
| Problem | Possible Causes |
What to Do |
|---|---|---|
|
The refrigerator is noisy Note: Refrigerator noise has been reduced over the years. Due to this reduction in operating noise, you may notice unfamiliar noises that are normal. |
Normal noise: buzzing |
Heard when the water valve opens to fill the icemaker |
|
Normal noise: clicking/Snapping |
Valves opening or closing |
|
|
Normal noise:pulsating |
Fans/compressor adjusting to optimize performance |
|
|
Normal noise: sizzling/Gurgling |
Water dripping on the heater during defrost cycle |
|
|
Normal noise: popping |
Contraction/expansion of inside walls, especially during initial cool-down. |
|
|
Normal noise: water running |
May be heard when ice melts during the defrost cycle and water runs into the drain pan. |
|
|
Normal noise: creaking/cracking |
Occurs as ice is being ejected from the icemaker mold. |
|
|
Cabinet not level. |
Level cabinet. |
| Problem | Possible Causes |
What to Do |
|---|---|---|
|
The icemaker is not producing ice or not enough ice (on some models) |
The icemaker is not connected to a water supply |
Connect refrigerator to water supply and turn water shutoff valve fully open. |
|
A kink in the line can reduce water flow |
Straighten the water source line |
|
|
Icemaker is not turned on |
Make sure the icemaker wire shutoff arm or switch (depending on model) is in the ON position. |
|
|
New installation |
Wait 24 hours after icemaker installation for ice production to begin. Wait 3 days for full ice production. |
|
|
Large amount of ice recently removed |
Allow sufficient time for icemaker to produce more ice. |
|
|
Ice cube jammed in the icemaker ejector arm |
Remove ice from the ejector arm with a plastic utensil. |
|
|
A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure |
See “Water Supply Requirements.” |
|
|
The ice cubes are hollow or small (on some models) Note: This is an indication of low water pressure. |
The water valve is not completely open |
Turn the water shutoff valve fully open |
|
A kink in the line can reduce water flow |
Straighten the water source line. |
|
|
A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure |
See “Water Supply Requirements” |
|
|
Supply line or shuoff valve is clogged. |
Call a licensed, qualified plumber |
|
|
Off-taste, odor or gray color in the ice (on some models) |
New plumbing connections can cause discolored or off-flavored ice |
Discard the ice and wash the ice storage bin. Allow 24 hours for the icemaker to make new ice, and discard the first 3 batches of ice produced. |
|
Ice stored too long can develop an off-taste |
Discard ice. Wash ice bin. Allow 24 hours for icemaker to make new ice. |
|
|
Food odor transferring to ice |
Use air tight, moisture proof packaging to store food. |
|
|
There are minerals (such as sulfur) in the water |
A water filter may need to be installed to remove the minerals. |
Reference file: Kenmore 61202 21 cu. ft. Top-Freezer Refrigerator
Series: 111.6121*, 7121**