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Problem Possible cause Remedy
You decreased the heat setting
to .
Start from and only increase
the heat setting.
You cannot activate the outer
ring.
Activate the inner ring first.
There is a dark area on the
multiple zone.
It is normal that there is a dark
area on the multiple zone.
The sensor fields become hot. The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
zones if possible.
comes on.
Automatic Switch Off operates. Deactivate the hob and activate it
again.
comes on.
The Child Safety Device or the
Lock function operates.
Refer to "Daily use" chapter.
and a number come on.
There is an error in the hob. Disconnect the hob from the
electrical supply for some time.
Disconnect the fuse from the
electrical system of the house.
Connect it again. If comes on
again, speak to an Authorised
Service Centre.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Give also three digit letter code for the
glass ceramic (it is in the corner of the glass
surface) and an error message that comes on.
Make sure, you operated the hob correctly. If
not the servicing by a service technician or
dealer will not be free of charge, also during the
warranty period. The instructions about the
Service Centre and conditions of guarantee are
in the guarantee booklet.
Installation
WARNING!
Refer to Safety chapters.
Before the installation
Before you install the hob, write down the
information bellow from the rating plate. The
rating plate is on the bottom of the hob.
Serial number ...........................
Built-in hobs
Only use the built-in hobs after you assemble
the hob into correct built-in units and work
surfaces that align to the standards.
Connection cable
• For a single phase or two phase connection
use the following (or higher) mains cable
type: H05V2V2-F T min 90°C.
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