Asko W4114CT Steel Seal™ Washing machine

INSTRUCTIONS FOR USE

For W4114CT. Additionally, the document applies to other Asko models: W4114C.W.U, W4114C.T.U, WM85.1

PDF File Manual, 56 pages, Read Online | Download pdf file

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INSTRUCTIONS FOR USE
WM85.1
Carefully read the instructions for use before using the washing machine.
Washing machine
W4114C.W.U
W4114C.T.U
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Other documents for Asko W4114CT

The following documents are available:
User Manual Installation Instruction
  • Installation Instructions (EN) - (English) Download
  • Installation Instructions (ES) - (Spanish) Download
  • Installation Instructions (FR) - (French) Download
Specification Photos

Specifications

Asko W4114CT Questions and Answers


#1 Does this unit give you the choice of rinse temperature? Water level? What temperature does the sanitize feature get to? I understand that it does not plug into a typical american 3 prong plug and requires you to plug it into the matching dryer. What is my option if I do not want the matching dryer? Thanks.

There are 6 water temperature settings. There is not a separate rinse temperature setting.

#2 what are the dimensions of this product?

Width: 23 1/2 Inch
Depth: 27 Inch
Height: 33 1/2 Inch

#3 what is the warranty?

Parts: 2 Year
Labor: 2 Year

INSTRUCTIONS FOR USE - Transcript

  • Page 1: INSTRUCTIONS FOR USE WM851 Carefully read the instructions for use before using the washing machine Washing machine W4114CWU W4114CTU
  • Page 2 - English - : Customer Care Center 18008981879 wwwaskonacom Original instructions The following symbols are used throughout the manual and they have the following meanings Information advice tip or recommendation Warning danger of hot surface Warning general danger Warning danger of fire Warning danger of electric shock See Quick guide on the last page Dear Customer We thank you for purchasing this quality ASKO product We hope it meets all your expectations Scandinavian design combines pure lines everyday functionality and high quality These are the key characteristics of all our products and the reason why they are highly appreciated across the globe We kindly recommend that you read these instructions before using the appliance for the fi rst time The instruction manual also includes information on how you can help protect the environment TABLE OF CONTENTS Important safety instructions 3 Washing machine description 7 Detergent compartment 7 Before using the appliance for the fi rst time 8 Installation and connection 10 Tips before washing 17 Washing process 20 System settings 33 Cleaning and maintenance 36 Errors and troubleshooting 40 Service 45 Technical information 48 Program table 49 Table washing modetemperature 51 Table options 52 Disposal 53 Quick guide 55
  • Page 3 - English - : Customer Care Center 18008981879 wwwaskonacom GENERAL SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE To reduce the risk of fi re electric shock or injury to persons when using your appliance follow basic precautions including the following 1 Read all instructions before using the appliance 2 Do not run appliance while you are out of the home 3 The appliance is intended exclusively for use in households WARNING Do not wash or dry articles that have been previously cleaned in washed in soaked in or spotted with gasoline drycleaning solvents cooking oils or other fl ammable or explosive substances because they give off vapors that could ignite or explode 5 Use only detergents and softeners for machine wash Manufacturer may not assume responsibility for any damage and eventual discolouring of gaskets and plastic components as a consequence of incorrect use of bleach andor colouring agents WARNING Never use detergents containing solvents since there is a danger of creating toxic gasses which may damage the machine and result in ignition or explosion 7 Do not allow children to play on or in the appliance Close supervision of children is necessary when the appliance is used near children 8 Before the appliance is removed from service or discarded remove the door to the washing compartment 9 Do not reach into the appliance if the drum is moving 10 Do not install or store this appliance where it will be exposed to the weather 11 Do not tamper with controls 12 Do not repair or replace any part of the appliance or attempt any servicing unless specifi cally recommended in the userrepair instructions or in published userrepair instructions that you understand and have the skills to carry out 13 Do not add gasoline drycleaning solvents or other fl ammable or explosive substances to the wash water These substances give off vapors that could ignite or explode 14 WARNING Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine or combination washerdryer turn on all water faucets and let the water fl ow from each for several minutes This will release any accumulated hydrogen gas As the gas is fl ammable do not smoke or use an open fl ame during this time IMPORTANT SAFETY INSTRUCTIONS
  • Page 4 - English - : Customer Care Center 18008981879 wwwaskonacom 15 WARNING This appliance must be properly grounded This manual does not cover every possible condition and situation that may occur Use common sense and caution when installing operating and maintaining any appliance 16 WARNING PROPOSITION 65 FOR CALIFORNIA RESIDENTS Cancer and Reproductive Harm wwwP65Warningscagov WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing Service Personnel Do not contact the following parts while the appliance is energized Motor Pump and Control unit a For a grounded cordconnected appliance GROUNDING INSTRUCTIONS This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipmentgrounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipmentgrounding conductor can result in a risk of electric shock Check with a qualifi ed electrician or service representative or personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance If it will not fi t the outlet have a proper outlet installed by a qualifi ed electrician b For a grounded permanently connected appliance GROUNDING INSTRUCTIONS This appliance must be connected to a grounded metal permanent wiring system or an equipmentgrounding conductor must be run with the circuit conductors and connected to the equipmentgrounding terminal or lead on the appliance This manual does not cover every possible condition and situation that may occur Use common sense and caution when installing operating and maintaining any appliance
  • Page 5 - English - : Customer Care Center 18008981879 wwwaskonacom KIDSAFE CHILD SAFETY WARNING Keep an eye on children Laundry detergents are corrosive so always keep them out of reach of children Should a child swallow detergent give plenty to drink immediately ie one or two glasses of milk or water Do not try to induce vomiting Seek medical advice immediately The National Poison center phone number is 18002221222 Always close the door and start the appliance as soon as you put in the detergent Always turn the power off to the machine when it is not in use Always keep small children away from the machine when it is open There may be some detergent residue left inside the machine If laundry detergent gets in someones eyes rinse them with plenty of water for at least 15 minutes Do not allow small children to play with the washing machine Before closing the washing machine door and running the program make sure there is nothing except laundry in the drum eg if a child climbed into the washing machine drum and closed the door from the inside Keep the detergent and conditioner out of reach of children Activate the child lock See chapter quotSYSTEM SETTINGS section Child Lockquot Do not let children younger than three years to come near the appliance unless they are under constant supervision The washing machine is made in compliance with all relevant safety standards This washing machine may be used by children aged 8 years and above and by persons with reduced physical sensory or mental capabilities or lack of experience and knowledge but only if they are supervised during the use of the appliance if they have been provided relevant instructions regarding safe use of the washing machine and if they understand the hazards of inappropriate use Make sure children do not play with the appliance Make sure the children do not clean the washing machine or perform any maintenance tasks without supervision DANGER OF HOT SURFACE At higher washing temperatures the door glass will heat up Be careful to avoid burns Make sure children do not play near the door glass
  • Page 6 - English - : Customer Care Center 18008981879 wwwaskonacom SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE WATER OVERFLOW PROTECTION If the water level in the appliance rises above the normal level then the excessive water level protection will be activated It will shut off the water supply and start pumping out the water If the water level does not decrease in 60 seconds the program will be interrupted see chapter quotERRORS AND TROUBLESHOOTINGquot TRANSPORTING STORAGE DURING THE WINTER If you transport or store the appliance in vehicles or rooms that are not heated and where the temperature could drop to below freezing point please do the following Clean the drain pump fi lter See chapter quotCLEANING AND MAINTENANCEquot Close the water supply to the washing machine undo the water supply hose from the water supply tap and wait until the water fl ows out of the tap and the hose After the drain pump fi lter is emptied there can still be a small amount of water in the machine This however does not aff ect the quality and will not damage the appliance If the washing machine is to be transported transport protection has to be reinstalled before transport See chapter BEFORE USING THE APPLIANCE FOR THE FIRST TIME
  • Page 7 - English - : Customer Care Center 18008981879 wwwaskonacom 1 Main switch ONOFF 2 Program selector knob 3 Display unit 4 Program settings buttons 5 Button startpause 6 Detergent compartment 7 QR and AUID code on the inside of the washing machine door 8 Rating plate with information about the washing machine on the inside of the washing machine door 9 Washing machine door 10 Drain fi lter cover 11 Water release hose 12 Drain fi lter pump installed behind the drain pump fi lter WASHING MACHINE DESCRIPTION DETERGENT COMPARTMENT The detergent drawer automatically dispenses the detergent and fabric softener at the appropriate times Simply pour the measured amounts of detergent and softener into the proper compartments as illustrated and close the drawer To avoid oversudsing do not put detergent in the prewash compartment unless you are using one of the Heavy wash programs which has a prewash cycle 1 Prewash compartment 2 Compartment for main wash liquid detergent Use the foldable barrier 3 2 Compartment for main wash powder detergent Do not use the foldable barrier 3 4 Softener conditioner compartment 5 Tab for detergent compartment removal
  • Page 8 - English - : Customer Care Center 18008981879 wwwaskonacom PACKAGING Remove all packaging Please sort the materials in compliance with local recommendations see chapter DISPOSAL TRANSPORT PROTECTION Before using the appliance remove the three transport bolts and plastic plugs which protect the appliance during transport Release and remove the bolts as shown in the fi gures To remove the plastic plugs holding the bolts squeeze them and then pull them out 12 3 Remove the caps from the plastic plugs Push the caps over the three holes in which the plastic plugs were inserted Save the bolts and plastic plugs if you have to transport your washing machine in the future If you wish to transport the washing machine reinstall the bolts and plastic caps to lock the machine This will prevent any damage to the machine due to vibrations during transport If you have lost the transport bolts or plastic caps replacements can be ordered at your dealer Art No ID 270698 Bolt 551188 Plastic cap transport lock Please order three pieces of each item BEFORE USING THE APPLIANCE FOR THE FIRST TIME
  • Page 9 - English - : Customer Care Center 18008981879 wwwaskonacom CLEANING Disconnect the washing machine from the power mains and open the door Clean the washing machine drum with a damp cloth and a mild detergent Connect the washing machine to the power mains and run the dedicated drum cleaning program See chapter quotWASHING PROCESSquot STEP 5 CHOOSE THE PROGRAM No program can be started while the door is open SETTINGS BEFORE FIRST USE After connecting the washing machine and power it for the fi rst time you will be asked to do following settings Language selection Press the button 2 or the program selector knob to scroll the list of languages Confi rm your selection by pressing the OK button The amount of detergent depends on the hardness of water For details see the detergent packaging Please contact your local water supply company to check the water hardness in your area Before it dispatched from the factory every appliance is tested As a result there may be some residual water left in the drain pump fi lter This however does not aff ect the quality and will not damage the appliance
  • Page 10 - English - : Customer Care Center 18008981879 wwwaskonacom INSTALLATION AND CONNECTION POSITIONING THE WASHING MACHINE Read these instructions carefully and completely before you install the machine The installation should be carried out by a qualifi ed person who is familiar with all local codes and ordinances for electrical and plumbing connections Cosmetic damage must be reported to your dealer within fi ve days from the date of purchase After unpacking the washer thoroughly check the unit for cosmetic damage The washing machine can be installed as a built in integrated or a freestanding unit Place the machine on a level surface so that the power outlet on the wall is accessible Before connecting the washing machine to the power mains wait for at least 2 hours until it reaches room temperature Grounding instructions This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances Freestanding installation The washer can be placed next to the dryer It is essential that the machine is leveled and the locknuts are tightened to prevent excessive vibration during spin cycles Also be sure to leave a minimum of ½quot of space between the washer and the dryer The height adjustment for the washer is 35½quot to 37½quot 900 mm to 950 mm Do not raise it higher than 34½quot 876 mm Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualifi ed electrician or servicer if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance If it will not fi t the outlet have a proper outlet installed by a qualifi ed electrician Clearances around the washing machine min 50 mm 2quot min 50 mm 2quot min 50 mm 2quot Opening the washing machine door top view 376 mm 1480quot 1057 mm 4161quot 110 Stacked installation ASKO washers should never be stacked on a counter or a dryer You can however stack an ASKO dryer on an ASKO washer Refer to your Dryer Use and Care Guide for instructions on how to do this Stacking an ASKO dryer on top of an ASKO washing machine To stack an ASKO dryer on top of a washing machine use the extra vacuum feet and the tipping guard AB supplied in the cardboard box in the
  • Page 11 - English - : Customer Care Center 18008981879 wwwaskonacom ASKO dryer drum If the washing machine and dryer are not of matching dimensions or if you have installed a hidden helper between the two appliances then binding plates are available as optional accessories at the service unit A B Builtin installation ASKO washers can be installed beneath a cabinet or worktop with a height of 34 to 35 863 to 889 mm or in a closet There must be a gap of about ½ 12 mm all around the machine including between the rear edge of the machines top panel and the back wall The opening width must be at least 24½ 622 mm Space must also be available for the fi ll and drain hoses See the illustration below for measurements and positions 622 mm If the drain outlet is higher than 24quot610 mm the connections will need to be recessed ADJUSTING THE FEET Place the washing machine so that it is stable It is important that the machine is level to prevent excessive vibrations during spin cycles Each foot of the washer is adjustable so you can level the washer on any surface Once it is level securely tighten the lock nuts on the feet to prevent excessive vibration during spin cycles 1 Level the washing machine horizontally and vertically by rotating the adjustable feet using a No 32 126quot spanner The feet allow levelling by 1 cm 039quot 2 When the appropriate height of feet is set use the wrench No 17 067quot to fi rmly fasten the counter nuts towards the bottom of the appliance 3 Tighten the jam nuts counter nuts to the end position This will reduce washing machine noise vibration movement etc to minimum
  • Page 12 - English - : Customer Care Center 18008981879 wwwaskonacom MOVING THE WASHING MACHINE AND TRANSPORT AFTER INSTALLATION If you are moving the washing machine without packaging open the washing machine door and pull the appliance by holding the washing assembly as indicated in the fi gure For any further moving of the appliance use the transport rods the washing machine drum has to be blocked See chapter TRANSPORT PROTECTION CONNECTING TO WATER SUPPLY The machine has to be connected to water supply by an adequately trained person Since ASKO washers have a builtin heating element you only need a cold water inlet The connection should be made by someone who is sufficiently skilled Use the hose supplied with the washer The inlet hose is marked for correct connection The water pressure must be in the range 15146 PSI A valve should be fitted on the water supply pipe If a new supply pipe has been installed for the washer it should be flushed thoroughly to remove any foreign particles that might clog the filter in the fill valve The water intake hose has to be fastened fi rmly enough for the hose to have a good seal After connecting the hose the seal must be checked for any leaks Only use the water supply hose supplied with the appliance Do not use any used or other hoses If the unit is installed on a second story follow local building codes We recommend installing a drip pan
  • Page 13 - English - : Customer Care Center 18008981879 wwwaskonacom INSTALLING THE DRAIN HOSE The machine is supplied with the outlet hose already attached The hose should be extended over a suitable sink edge or drain pipe at a height of 24quot to 36quot 610 mm to 914 mm above the bottom of the unit The lower height is preferable Make sure the hose is not kinked 24quot to 36quot 24quot to 36quot 24quot to 36quot B C A Drain hose can also be connected directly to the washbasin drain via a siphon In this case the hose too should be 24quot to 36quot 610 mm to 914 mm above the fl oor Internal hose diameter should be at least 071quot 18 mm See fi gure At least 071quot 18 mm If the hose is extended the internal diameter of the coupling must not be less than ½quot 122 mm Do not extend the drain hose higher than 36quot 914 mm from the bottom of the unit
  • Page 14 - English - : Customer Care Center 18008981879 wwwaskonacom CONNECTING TO THE POWER MAINS After installation the washing machine should stand still for two hours before it is connected to the power mains Connect the appliance to a grounded power outlet After installation the wall outlet should be freely accessible The outlet should be fi tted with a grounded contact in compliance with the relevant regulations Electrical Connections The machine is delivered readyfi tted with a plug and is intended for connection to an ASKO Dryer which is equipped with a matching receptacle The plug supplied with the washer can only be used with an ASKO Dryer If the washer is used separately or with another dryer it must be on a separate 208240 V singlephase circuit If the machine is to be used in a wet area the supply must be protected by a residual current device As supplied 208240 V 60 Hz 2000W heating element 15A fuse required Connection to a permanently wired supply point must be made only by a qualifi ed electrician Connection upon delivery TYPE WMXXXXXXX ArtNo XXXXXXXX SerNo XXXXXXXX MODEL XXXXXXX XXXX W XXA IPX4 X kg XXXXXX V XX Hz XXX MPa Information about your washing machine is indicated on the rating type plate Use the type A diff erential current protection switch We recommend using overvoltage protection to protect the appliance in case of a lightning strike The washing machine may not be connected to the power mains using an extension cord Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair dryer Any repair and maintenance pertaining to safety or performance should be done by trained experts To reduce the risk of fire electric shock or injury to persons read the chapter quotIMPORTANT SAFETY INSTRUCTIONSquot before operating this appliance
  • Page 15 - English - : Customer Care Center 18008981879 wwwaskonacom ASKO LAUNDRY CARE HIDDEN HELPERS Laundry care ironing board The ironing board is a clever solution It is always handy when you need to iron your clothes and it can be easily safely and invisibly stored away when not in use It can be installed between your washer and dryer or on top of one of them Laundry care double A wire basket and pullout shelf It can be used as an additional surface for folding clothes sorting socks and for storage The basket is useful for removing and carrying laundry to the wardrobe or workbench for ironing and folding It can be installed between your washer and dryer or on top of one of them Laundry care single Pullout shelf It can be used as an additional surface when folding clothes and sorting socks or for storage It also makes loading and unloading your laundry much easier It can be installed between your washer and dryer Laundry care basket A large pullout basket that is easily accessible via a pushpull door opening Useful for removing laundry and carrying it to the wardrobe or workbench for ironing and folding It can be installed between your washer and dryer or on top of one of them
  • Page 16 - English - : Customer Care Center 18008981879 wwwaskonacom AVAILABILITY DEPENDING ON MARKET DENOMINATION ART No IRONING BOARD HI1153 White 576552 IRONING BOARD HI1153 Titanium 576553 LAUNDRY CARE DOUBLE HDB1153 White 576554 LAUNDRY CARE DOUBLE HDB1153 Titanium 576555 LAUNDRY CARE SINGLE HSS1053 White 576730 LAUNDRY CARE SINGLE HSS1053 Titanium 576732 LAUNDRY CARE HB1153 White 576733
  • Page 17 - English - : Customer Care Center 18008981879 wwwaskonacom TIPS BEFORE WASHING This chapter includes several tips on how to prepare the laundry for washing LAUNDRY SORTING Sort the laundry according to how soiled it is color material CLOTHING 1 Close the zips and hookandloop fasteners so that they do not damage the fabric 2 New dyed items may contain excess dye therefore they have to be washed separately several times 3 Turn delicate items inside out This will decrease the risk of tear and color fading 4 Place very sensitive clothes and small items in a specialpurpose laundry washing bag 5 Empty the pockets and turn them inside out
  • Page 18 - English - : Customer Care Center 18008981879 wwwaskonacom LAUNDRY SYMBOLS Observe the laundry symbols Wash cycle Normal wash cycle Permanent Press or Wrinkle Resistant setting GentleDelicate setting Hand wash only Do not wash Do not wring Hang dry drip dry or dry flat Wash water temperature Maximum water temp 194 F90 C EXTRA HOT Maximum water temp 160 F70 C EXTRA HOT Maximum water temp 140 F60 C HOT Maximum water temp 120 F50 C HOT Maximum water temp 105 F40 C WARM Maximum water temp 85 F30 C WARM Bleach instructions Any bleach when needed Only nonchlorine bleach Do not bleach Dry clean symbol Dry clean only Tumble dry cycle Machine dry Normal setting Permanent Press or Wrinkle Resistant setting Gentle or Delicate setting Do not tumble dry Tumble dry heat setting Any heat High heat Medium heat Low heat No heatAir fluff Special drying instructions Line dry or hang to dry Drip dry do not spin or wring Dry flat Dry in shade Ironing instructions Ironing is necessary High temperature setting Medium temperature setting Low temperature setting Do not iron or press with heat Iron without steam
  • Page 19 - English - : Customer Care Center 18008981879 wwwaskonacom COLOURED COTTON Colored cotton items labeled 140 F 60 C HOT should be washed at HOT the fi rst time in order to remove any excess dye If you do not do so there is a risk that the color will run Use detergent without bleach in order to preserve the color of the fabric UNBLEACHED LINEN Unbleached linen fabrics should be washed at HOT using detergent containing no bleach or optical whiteners Heavilysoiled linen can occasionally be washed at higher temperatures but not too often as the heat can destroy the linens sheen and strength WOOL These fabrics are intended for either machine or hand wash The WoolHand Wash program is equally gentle or even gentler than an actual hand wash Wool in particular is sensitive to washing and similar procedures If you do not wish to spin your clothes select a setting without spinning see quotSTEP 6 Choose the program settings button 3quot However most garments are suitable for at least a short spinning cycle Top spinning speed available is MAX VISCOSE AND SYNTHETIC FIBRES Materials made of viscose and some synthetic fi bres are highly sensitive and require a lot of space in order not to crease When washing only fi ll the drum to a half and choose a program with spinning speed MAX Viscose and acetates are fragile when wet REDUCING ALLERGIC REACTIONS Only in some models The options include washing with the Allergy Program Cotton and Allergy Program Synthetics using the Allergy Mode program setting or using an extra rinse Super Rinse These programs program settings and functions can be used for people with sensitive skin such as those suff ering from allergies or small children SAVING TIME AND ENERGY To save time and energy use the Everyday Wash This program has shorter main wash cycle than Standard Cotton and often suffi ces for less soiled laundry ECONOMY AND EFFICIENCY You can save a lot of energy by not using the programs operating at higher temperatures Choose the Quick program if you wish to only refresh the laundry or use the Time program This will save water and power Selecting the maximum spinning speed will reduce power consumption if you dry the clothes in a dryer or a drying cabinet When using the programs Heavy Everyday Wash and Standard Cotton we recommend washing a full load Avoid prewash Modern washing machines and detergents are effi cient without the prewash as well Prewash is only necessary for heavily soiled laundry Use the additional function Prewash see quotSTEP 6 Program Settings Menu choosing extra functions button 5quot DETERGENTS Detergents carrying the environment protection label are less harmful to the environment Only add the detergents in compliance with the recommendations by detergent manufacturers Recommended amount of washing detergent at certain loads and water hardness levels are specifi ed on the detergent packaging STAINS If your clothes are soiled with stubborn stains blood eggs coff ee grass etc they should be appropriately treated before the wash Then wash your laundry using the special programs if your washing machine has them Do not use any chemical substances or agents only use the stain removing detergents DYEING FABRICS If you wish to dye fabrics in the washing machine choose the Everyday Wash program with the Super Rinse extra function Choose the temperature according to the dye manufacturers recommendations If you dye mixed fabrics such as polyestercotton choose a low spinning speed Add the dye directly into the drum rather than in the detergent compartment After dyeing use the Drum Cleaning program selfcleaning program Use the standard amount of detergent When using bleaches or stain removal agents there is danger of corrosion and discolouration To protect the environment we advise against using powerful chemicals
  • Page 20 - English - : Customer Care Center 18008981879 wwwaskonacom WASHING PROCESS WARNING To reduce the risk of electric shock or injury to persons read the quotIMPORTANT SAFETY INSTRUCTIONSquot section before operating this appliance STEP 1 SORT THE LAUNDRY See chapter quotTIPS BEFORE WASHINGquot Use a washing net for underwire bras Empty the pockets Coins nails etc could damage the machine and the fabric STEP 2 TURN ON THE MAIN SWITCH Turning on Press the onoff button Turning off Press the onoff button If the machine does not accept the onoff command correctly wait for at least 8 seconds before pressing any other button STEP 3 OPEN THE WASHING MACHINE DOOR AND INSERT THE LAUNDRY Open the washing machine door by pulling the handle towards you 2 3 Place the laundry into the washing machine drum Before doing so make sure the drum is empty Do not overload the drum If the washing machine drum is too full the laundry will not be washed as thoroughly
  • Page 21 - English - : Customer Care Center 18008981879 wwwaskonacom STEP 4 ADD THE DETERGENT AND THE CONDITIONER Recommended amount of detergent is usually specifi ed on the detergent packaging When washing a smaller amount of laundry the amount of detergent used can be decreased Observe manufacturers recommendations regarding the type of detergent suitable for certain temperatures load size and water hardness Liquid detergents We dont recommend liquid detergents because they tend to produce more suds than powder detergents when used in water temperatures of 150 F HOT or higher If you should try a liquid detergent start with a very small amount such as 1 to 2 tablespoons Also liquid detergent can be used for all programs without prewash so add it into the main wash compartment Detergents Laundry detergents are available in low normal and highsudsing formulas A detergents ability to clean is not relative to the amount of suds it produces Excess suds in a frontloading washer actually interfere with the cleaning because they cushion the tumbling action Also highsudsing detergents are more diffi cult to completely rinse out The use of anything other than a lowsudsing detergent can cause severe oversudsing which could cause suds to back up through the detergent compartment and run down the front of the washer onto the fl oor If oversudsing occurs run the wash through one or more rinse programs until all items are thoroughly rinsed Remove the laundry then run the washer through a Normal wash program to get rid of any remaining detergent We recommend that you dont use bleach in your ASKO washer The tumbling wash action temperature control options extended wash times and proper amount of detergent are suffi cient to remove most stains Recommended powder detergents ASKO washers use 50 to 75 less detergent than most other washers This is because of their low water consumption and the fact that all the wash water is repeatedly circulated through the laundry ensuring that all the detergent is fully utilized We recommend that you use powder detergents made specifi cally for front loading washers These are sometimes called HE HighEffi ciency detergents Please visit our homepage wwwaskonacom to see the powder detergents we recommend for ASKO washers We recommend that you do not use any powder detergent that doesnt wash completely out of the detergent drawer We recommend adding the powder detergent immediately before the washing cycle Otherwise make sure the detergent compartment is completely dry before adding the powder detergent as otherwise the powder detergent may cake before the start of the washing process Detergent Amounts Based on Water Hardness The amount of detergent needed can vary due to diff erences in water hardness To determine the water hardness in your area contact your local water utility or area water softening company The harder the water the more detergent you may need Refer to the chart below for the recommended detergent amounts based on water hardness Remember you should adjust the amount of detergent you use by small amounts until you fi nd the correct amount Note that 12 grains and higher is extremely hard water and detergent alone may not be enough You may need to use a water softener to maximize the performance of your washer Also in areas with hard water 9 you may need to wash at lower temperatures to prevent hard water deposits from forming in the tank and wash system Amount of detergent to use The amount of detergent needed varies among the diff erent brands but for most detergents you need only one or two tablespoons Using too much detergent can result in detergent residue being left in your clothes which can cause them to appear gray or dingy You should start with a small amount of detergent and increase it only if the cleaning results are unsatisfactory Additionally you should never put detergent in the prewash compartment unless you are using a wash
  • Page 22 - English - : Customer Care Center 18008981879 wwwaskonacom program that has a prewash cycle This could cause excess foaming which could damage the machine The amount of detergent needed can also depend on the hardness of the water in your area See the Detergent Amounts Based on Water Hardness section on the next page for more details Recommended detergent amounts based on water hardness Detergent amounts Water hardness Pre Wash Main Wash Soft 03 grains per gal 1 teaspoon 1 to 112 tablespoons Medium 48 grains per gal 1 teaspoon 1 to 2 tablespoons Hard 9 grains per gal 1 teaspoon 2 to 3 tablespoons Laundry ball or washing bag If you are using a laundry ball or a washing bag place it directly into the drum and choose a program without any prewash An excessive amount of detergent will not improve washing results Rather it will lead to foaming and increase the environmental impact We recommend using less detergent Only increase the dosage if you are not satisfi ed with the washing results Fabric softener Pour the conditioner into the detergent compartment into the compartment with the symbol Observe the recommendation on the conditioner packaging Do not fill the conditioner compartment over the max indication maximum indicated level Otherwise the conditioner will be added to the washing machine drum too soon leading to poorer washing effect
  • Page 23 - English - : Customer Care Center 18008981879 wwwaskonacom STEP 5 CHOOSE THE PROGRAM Choose the program by rotating the Program selector knob in either direction The Program selector knob can be used when arrows appear on the display Choose the program depending on the type of laundry and how heavily soiled it is see chapter quotTIPS BEFORE WASHINGquot Estimated program duration will appear on the display Extra program settings can also be selected for each program See STEP 6 Choose between the following programs Program Description 1 EVERYDAY WASH Program for lightly to moderately dirty laundry The temperature can be set separately therefore observe the instructions indicated on the clothing Wash the clothes worn directly on the skin at HOT Less heavily soiled laundry will be thoroughly cleaned at WARM Spinning speed can also be freely selected Default setting is maximum spinning speed Program duration and amount of water will be adjusted to the amount of laundry 2 STANDARD COTTON Program for normally or heavily soiled laundry white or coloured The temperature can be set separately therefore observe the instructions indicated on the clothing worn directly on the skin Choose WARM if the laundry is only lightly dirty Spinning speed can be set to your preference Default setting is maximum spinning speed Program duration and amount of water will be adjusted to the amount of laundry 3 MIXSYNTHETICS Program for delicate clothing made of synthetic and mixed fibres or viscose and for simple care of cotton The highest available temperature is HOT Observe the instructions indicated on the clothing Most synthetic fabrics will be washed at WARM Clothing worn directly on the skin should be washed at HOT Maximum spinning can be decreased if necessary 4 WOOLHAND WASH Gentle program for washing wool silk and clothes that require manual washing Maximum temperature is WARM This program has a short spinning cycle Top spinning speed available is MAX 5 DARK WASH This program is used for washing dark laundry using specialpurpose detergents for black laundry We recommend turning dark garments inside out The program washes at low temperatures with gentle tumbling and lower spin speed 6 TIME PROGRAM Use this program when you wish to wash the laundry for a specific amount of time Duration can be set from 20 minutes to 3 hours in 15minute increments In this program select the corresponding washing time and temperature according to the type of laundry being washed
  • Page 24 - English - : Customer Care Center 18008981879 wwwaskonacom Program Description 7 AUTO PROGRAM Auto This program automatically adjusts the duration of the main wash and number of rinses depending on the amount of laundry in the machine No extra program settings are possible 8 QUICK PROGRAM Quick Program for normally soiled cotton andor linen clothes for daily use up to a full load You can select quotColdquot incoming water temperature WARM HOT or EXTRA HOT The lower the selected temperature the shorter the program time Garments worn next to the skin should be washed at EXTRA HOT 9 HEAVY Program for heavily soiled laundry The temperature can be set separately therefore observe the instructions indicated on the clothing Maximum available temperature is EXTRA HOT It is suitable for very heavily soiled laundry Spinning speed can be set to your preference Program duration and amount of water will be adjusted to the amount of laundry 10 EASY CARE Program for delicate clothing made of synthetic and mixed fibres and for simple care of cotton It may also be used for pillows quilted jackets and similar items as it uses a lot of water for the wash Carefully read the washing instructions If the outer layer has a membrane do not use a conditioner Washing temperature can be set up to HOT and spinning speed can be set up to MAX rpm 11 JEANS Program for washing jeans It uses low temperature and a low spin speed Due to a higher water level and an extra rinse there will be no traces of detergent on the jeans 12 SHIRTS PROGRAM Shirts This program washes the collars and cuffs without wrinkling them The wash takes place at a low temperature with a greater amount of water and gentle tumbling 13 SANITIZE This program is used to wash clothes that require special care such as baby clothes undreware or clothes for people suffering from skin allergies We recommend turning the garments inside out as this will also thoroughly wash out the skin residues or residues of skin treatment products The program is a combination of an extra long and high heating and extra rinsing with strong and sharp movements that removes any detergent residue 14 BEDDING PROGRAM Bedding This program is used to wash bedding pillows and larger items Weekly wash of your bedding will remove skin residue and mites that cause allergies Observe the instructions for washing and maintenance The wash uses a large amount of water and extra rinse cycles 15 ANTIALLERGY PROGRAM COTTON Allergy program cotton This program is used to wash normal to heavily soiled clothes that require special care such as clothes for people with highly sensitive skin or skin allergies We recommend turning the garments inside out as this will also thoroughly wash out the skin and other residues You can also select the option to wash at maximum temperature and maximum spinning speed Set temperature will be maintained for a longer time period than on conventional programs in combination with intense agitation and extra rinses
  • Page 25 - English - : Customer Care Center 18008981879 wwwaskonacom Program Description 16 ANTIALLERGY PROGRAM SYNTHETICS Allergy program synthetics This program is used to wash clothes that require special care such as clothes for people with highly sensitive skin or skin allergies The program is also suitable for people sensitive to washing detergents We recommend turning the garments inside out as this will also thoroughly wash out the skin and other residues Set temperature will be maintained for a longer time period than on conventional programs in combination with intense agitation and extra rinses 17 QUICK PROFESSIONAL PROGRAM Quick Pro A quick program with high efficiency for smaller amounts of lightly soiled laundry The program washes with intensive tumbling and lower spin speed 4 kg 88 lbs WARM 59 min 18 RINSE This program includes 2 cold rinses and a short spinning cycle The program is suitable for laundry that only needs rinsing and for cleaning cloths or mops 19 SPINNING Spin Use the program when you only wish to spin the laundry 20 DRAIN If you only wish to pump out the water from the washing machine choose the Drain program 21 DRUM CLEANING This program is used to clean the drum and to remove detergent residues and bacteria The drum has to be empty You can add some distilled spirit vinegar approx 2 dl 085 cup or sodium bicarbonate 1 tablespoon or 15 g 05 oz We recommend running the programme at least once a month 22 SYSTEM SETTINGS Use the program selector knob to choose System Settings and confirm with ENTER button quot2quot Use the Program selector knob to scroll through the settings The following options are available Child Lock Language language selection Programs set of programs Display display unit contrast amp logo Sounds acoustic signals Reset See chapter quotSYSTEM SETTINGSquot
  • Page 26 - English - : Customer Care Center 18008981879 wwwaskonacom STEP 6 CHOOSING THE PROGRAM SETTINGS Using the program settings the washing programs can be further adjusted to your wishes Some program settings may not be available for your selected program Selected program settings will remain stored after the end of the washing cycle and may be changed subsequently except for delayed start which is not stored after the wash is complete 1 Washing mode 2 Temperature 3 Spin speed 4 Super Rinse 5 Additional program option choosing extra functions 6 Start delay Choose the program settings before pressing the START button Program settings cannot be changed during the progress of a program Press and hold the button under the program setting to display the information INFO about each program setting Following are the program settings that may be selected using the buttons 1 to 6 1 Washing mode By pressing the button 1 you can choose between washing modes Normal mode Basic setting Green mode Wash that saves energy longer washing time lower water consumption Speed Mode Timesaving wash shorter washing times higher water and energy consumption In the Cotton program we recommend a halfload Allergy Mode Wash with extra water extra rinsing extended washing time higher water and energy consumption Intense Mode Wash that improves cleaning performance with extra water and extended washing time
  • Page 27 - English - : Customer Care Center 18008981879 wwwaskonacom 2 Temperature By consecutively pressing the button 2 you can set the temperature for the selected program choosing from the following available values Cold Warm Hot Extra Hot The actual available temperature options will depend on the selected program WASH TEMPERATURE WASH RINSE Cold No Heating Warm 40C 105F Warm Cold Hot 60C 140F Hot Cold Extra Hot 90C 194F Extra Hot Cold 3 Spin speed By consecutively pressing the button 3 you can set the spin speed choosing from the following available values Max Min No S No D rpm max rpm depends on the model Default setting is MAX it depends on the selected program spin rate can be changed reduced or increased only in some models The actual available spin speed will depend on the selected washing program With the NO d no drain option the program will not include a spin cycle and the water from the last rinse will remain in the washing machine The laundry will stay in the water from the last rinse which will prevent creasing If you have selected the No d No Drain option you have to select the Drain or Spinning program after the end of the washing program to pump the water out from the machine before you open the washing machine door 4 Super Rinse extra rinses By pressing the button 4 you can switch the Super Rinse option on or off OFF To increase the number of rinse cycles 2 select the Super Rinse setting This is recommended for persons with highly sensitive skin andor in areas with very soft water Availability of this setting will depend on the selected washing program 5 Choosing extra functions Additional program optionmore options Press the button 5 to confi rm the extra functions Then use the Program selector knob to scroll the list of functions or options Confi rm the function you wish to select by pressing the button 1 The following extra functions are available Prewash To use a prewash before the main wash choose the Prewash option Use of this function is recommended for heavily soiled laundry or for laundry with stubborn surface stains Confi rm the selection by pressing the button 1 On Off To return to the main menu press the button 6 Add the prewash detergent into the prewash compartment and the main wash detergent into the main wash compartment of the detergent compartment see chapter quotDETERGENT COMPARTMENTquot High water level For a larger amount of water after the wash and spinning cycle select the High Water Level option Confi rm the selection by pressing the button 1 On Off To return to the main menu press the button 6 Anticrease To prevent creasing the wash choose the AntiCrease option gently tumbling This function is recommended for delicate laundry Confi rm the selection by pressing the button 1 On Off To return to the main menu press the button 6 Some functions may not be available on all programs
  • Page 28 - English - : Customer Care Center 18008981879 wwwaskonacom 6 Start delay Press the button 6 to choose the delayed start when you wish the washing program to start after a certain period of time 30 minutes to 24 hours after you press the Start button Everyday wash OKOffWarm MinAllergy 211 The estimated time remaining until the end of the washing program will be indicated above the button 6 Press the button 6 for the arrows to appear Use the Program selector knob or the button 6 to set the delay from 30 minutes to 6 hours in 30minute increments and then from 6 hours to 24 hours in 1hour increments Press the button 5 OK to confi rm your selection Press the Start button to start When the countdown reaches zero the selected washing program will start automatically Delayed start paused 0350 To cancel the delay and start the washing process immediately press the button 5 When Start delay time is once set it is not possible to change it the only possibility is to Skip it with pressing on button and immediately continue with chosen program If you have set the delayed start function and you are using liquid detergent we do not recommend choosing a programme with a prewash cycle
  • Page 29 - English - : Customer Care Center 18008981879 wwwaskonacom STEP 7 START THE WASH Close the washing machine door and press the StartPause button Start short press of the button startresume Pause short press of the button pause Stop press and hold for 3 seconds stop or cancel Starting 220 Info Remaining time Depending on the selected program anticipated washing time will be displayed in hours and minutes Actual washing time will depend on the selected program load type of laundry spin speed etc Actual washing time may be longer or shorter than initially displayed Remaining time will be updated during the program duration depending on the actual amount of laundry and amount of water pumped into the machine The last remaining time update takes place before the fi nal spinning cycle In case of uneven distribution of laundry the time on the display will fl ash and it will not count down Once the laundry is evenly redistributed the washing time will continue and it will stop fl ashing Program running 220 Info Adding or removing laundry after the start of the program PausedStop program Add clothes To add or remove laundry during the progress of a washing program use the StartPause button to pause the program Then press the button 5 to select quotAdd clothesquot The door may be opened when the water is pumped from the machine but not completely pumped out Then add or remove the laundry Close the door and continue the program Press the StartPause button The program will resume from the point at which it was interrupted Door can not be opened due to high temp Please restart If the door cannot be opened it is possible that the temperature in the machine is too high and you wont be able to add the laundry Too late to add clothes Please restart Also if the door cannot be opened it is possible that the program has been running for too long and any laundry added at that point would not be effi ciently washed
  • Page 30 - English - : Customer Care Center 18008981879 wwwaskonacom Pausing stopping or changing the program PausedStop program Add clothes To pause the program shortly press the StartPause button To resume a program press the Start Pause button again To stop the washing program press the StartPause button and hold it for 3 seconds Use the button 1 to choose quotStop programquot The program is canceled and the water is pumped out of the machine if necessary Only then will you be able to open the washing machine door Use the Program selector knob to select a new program If necessary add detergent and then press the StartPause button If the temperature in the drum is very high then cooling procedure starts before program is canceled A washing program can be paused by pressing the ONOFF button The washing machine will switch off After the washing machine is switched on press the Start button to resume the program Do not open the detergent compartment while the appliance is operating In some cases the door may be locked although no program is in progress eg in case of an error To unlock the door press the StartPause button and hold it for a while
  • Page 31 - English - : Customer Care Center 18008981879 wwwaskonacom STEP 8 END OF PROGRAM Cycle completed succsessfully new Start Add fav After the end of the washing program the display will indicate that the program has been successfully completed quotCycle completed successfullyquot Stop anti Cycle completed succsessfully Anti creasing creasing If you have selected the AntiCrease extra function gentle tumbling will continue after the end of the washing program in order to prevent creasing Open the door towards you and remove the laundry from the washing machine Make sure the washing machine drum is empty If you do not take any action within 5 minutes after the end of the program the display will switch off to standby mode in order to save power The display will light up again if you press the ONOFF button After the washing cycle close the water intake and pull out the washing machine plug from the power socket Favourite programsAdd to fav Cycle completed succsessfully new Start Add fav After the end of the program you can use the button 6 to store the program including all extra settings as your favourite program Create your own favourite programs Up to 4 favourite programs can be stored Confirm BackFav list position 1Favourite Choose the favourite program position number using the button 2 the most recently used program including all settings will be off ered To store a program confi rm with the button 4 If you do not wish to store the program after the wash rotate the Program selector knob and you will return to the program selection or simply open the washing machine door
  • Page 32 - English - : Customer Care Center 18008981879 wwwaskonacom Changing a favourite program If you wish to store a program after the end of the washing cycle but there is no more room for another favourite program only 4 favourite program slots are available then one of the existing stored favourite programs can be substituted with a new one 1 Favourite Confirm BackFav list position Use the button 2 to scroll through the list of Favourite programs Press the button 4 to confi rm the program to be replaced NoYes1 Fav Auto will be replaced Confi rm the replacement by pressing the button 5 The list of favourite programs will appear when you switch on the washing machine If you do not take any action for 5 minutes the display will switch to standby mode To activate the display press the ONOFF button or open the washing machine door
  • Page 33 - English - : Customer Care Center 18008981879 wwwaskonacom SYSTEM SETTINGS Enter System settings In the main menu use the Program selector knob to select System Settings Confi rm the selection by pressing the button 2 Then use the Program selector knob to scroll the list of the following settings that you can adjust Child Lock Language language selection Programs set of programs Display display unit contrast amp logo Sounds acoustic signals Reset Use the Program selector knob to scroll to the button 6 BACK to return to System Settings or to the Main menu Press the INFO button to display brief information about the setting CHILD LOCK Choose between switching the child lock on or off When the child lock is activated no other function can be selected Child lock BackInfo Child lock can be activated by pressing the button 1 This will prevent children from switching on the machine Child lock BackInfo Press the button 1 to deactivate the child lock When the child lock is activated no other function can be selected Child lock can be activated manually or it is activated automatically Manually press the buttons 1 and 4 and hold them for 3 seconds Automatically activated after 3 minutes The child lock may only be deactivated manually by pressing the buttons 1 and 4 and holding them for 3 seconds The child lock cannot be activated Child lock Hold for to deactivate locks user interface to any interactions 3 sec To temporarily for 3 minutes switch off the child lock press the 1 and 4 buttons simultaneously and keep them pressed for 3 seconds
  • Page 34 - English - : Customer Care Center 18008981879 wwwaskonacom LANGUAGE EU English Language Ok You can choose between 24 languages Press the button 3 for the arrows to appear Use the Program selector knob or the button 3 to scroll the list of languages Use the button 6 to confi rm the selected language EU English Language Back Use the button 6 to return to System Settings PROGRAMS The main menu includes the entire set of programs that you can choose using the Program selector knob This setting allows only displaying the selected program in the main menu Sports wearPrograms BackInfo 13 6 Press the button 1 for the arrows to appear Use the Program selector knob or the button 1 to select a program Use the button 3 to set whether this program is to be displayed or not On Off Use the button 6 to return to System Settings DISPLAY UNIT Contrast Logotype Back Display Set the contrast and logo display 1 2 BackContrast Use the buttons 1 to 5 to set the contrast BackLogotype 1 6 Use the button 1 to toggle logo display on or off If you choose on the logo will be displayed on the display unit when the washing machine is turned on Use the button 6 to return to System Settings
  • Page 35 - English - : Customer Care Center 18008981879 wwwaskonacom SOUNDS Choose whether audible signals are switched on or off InfoMidSound Back 1 64 Use the button 1 to switch acoustic signal on or off Use the button 4 to choose between the following settings low mid and high As you scroll through the options a sample audible signal will be sounded Use the button 6 to return to System Settings RESET This means that all settings will return to the default settings and your own settings will be deleted Reset default InfoYes Back Confi rm the selection by pressing the button 3 YES Use the button 6 to return to System Settings
  • Page 36 - English - : Customer Care Center 18008981879 wwwaskonacom CLEANING AND MAINTENANCE CLEANING THE FILTER The washing machine has a fi lter that will retain smaller objects such as coins buttons hair etc Before cleaning drain the water from the washing machine using the Drain program and disconnect the washing machine from the power mains Open the pump fi lter cover using appropriate tools emergency door opening tool is located on the back side of the dispenser Release the water drain hose from the holder Before cleaning the fi lter drain the water from the washing machine by placing the end of the water drain hose over a large shallow container and opening the cap on the water drain hose Gradually rotate the fi lter in the counterclockwise direction and pull it out Clean the fi lter thoroughly under running water Remove all objects and impurities from the fi lter housing and the impeller Replace the fi lter as shown in the fi gure and fasten it by rotating in the clockwise direction For a good seal the fi lter seal surface should be clean Also reinstall the drain hose
  • Page 37 - English - : Customer Care Center 18008981879 wwwaskonacom CLEANING THE DETERGENT COMPARTMENT AND DOOR RUBBER GASKET Press the tab to completely remove the detergent compartment from its housing A B Rinse and thoroughly clean the tray You may also remove the cap from the plug in the conditioner compartment A Clean any residue from the cap and tube Clean the detergent compartment B interior Replace the cap on the plug Use a brush to clean the nozzles on the upper side of the detergent compartment housing After a washing program nozzles that clean the interior of the dispenser are automatically switched on only available in some models Use a brush to clean the lower part of the detergent compartment housing Replace the detergent compartment into its housing Close the detergent compartment Do not wash the detergent compartment in the dishwasher After every wash wipe the rubber door seal to extend its useful life
  • Page 38 - English - : Customer Care Center 18008981879 wwwaskonacom CLEANING THE APPLIANCE EXTERIOR Clean the appliance exterior and the display unit using a soft damp cotton cloth and water Do not use solvents or abrasive cleaners that could damage the appliance please observe the recommendations and warnings provided by the manufacturers of the cleaning agents Do not clean the washing machine with a jet of water Always disconnect the washing machine from the power mains before cleaning CLEANING THE WASHING MACHINE INTERIOR AGAINST ODOURS Modern detergents often allow washing clothes at low temperatures This means that residue may accumulate in the washing machine which in turn could cause odours To avoid such odorous we recommend running the selfcleaning program Drumcleaning once per month The drum has to be empty
  • Page 39 - English - : Customer Care Center 18008981879 wwwaskonacom CLEANING THE RINSING HOLES UNDER THE AGITATOR IN THE DRUM If you believe that objects like nails or paper clips fell into the washing machine drum check the area underneath the rib Such objects may rust corrode and cause stains on your clothes Nails and other sharp objects can also cause holes in the fabric Proceed as follows Insert a screwdriver or a similar tool into the slot in the rib and carefully push it to the left Hold the rib with the other hand and pull it towards you Lift the drum rib Remove any objects Place the rib into the installation slot indicated with quotFquot towards you Make sure all ribs are fi rmly in place in their respective slots in the drum Push the rib inwards as indicated by the arrow in the fi gure until it snaps If you are using hard water If you are washing with hard water causing limescale buildup a greyishwhite fi lm may appear on the washing machine drum To remove this fi lm add vinegar approximately 2 dl 085 cup or sodium bicarbonate baking soda 1 tablespoon or 15 g 05 oz into the washing machine drum and select any program with a temperature of EXTRA HOT or the Drum Cleaning program See STEP 5 Choose the program Repeat the process as necessary
  • Page 40 - English - : Customer Care Center 18008981879 wwwaskonacom ERRORS AND TROUBLESHOOTING Disturbances from the environment eg the power grid may result in various error reports see Troubleshooting table In such case Switch off the appliance wait for 1 minute switch the appliance back on and repeat the washing program If the error persists call an authorized service unit You will be able to solve most of the problems in appliance operation by yourself see Troubleshooting table below Repairs may only be carried out by an adequately trained person Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty In such cases the costs of repair shall be charged to the user The warranty does not cover the errors or failures resulting from disturbances from the environment lightning strike power grid failures natural disasters etc Problemerror Cause What to do Washing machine door does not open Water level too high Drain the water using the Drain or Spinning program See quotStep 5 Choose the programquot Water temperature in the washing machine is too high Wait for the water temperature to drop and pump out the water If you still cannot open the door use the emergency door opening tool see chapter Manual opening of washing machine doorquot in this chapter The machine will not start Power supply failure Press the StartPause button to resume the program Washing program is not in progress Washing machine door is not properly closed Firmly press on the washing machine door until you hear two clicks when it is closed There is no voltage in the power outlet Check if the plug is connected to the power outlet and whether there is electric current or voltage in the outlet Delayed start function has been selected To cancel the delayed start function press the StartPause button and hold it for three seconds Washing time is longer than anticipated the time is regularly updated on the display unit Low inlet water temperature Program duration can be up to 60 longer than initially anticipated in the normal progress UKS unbalance system stability system engaged due to unevenly distributed laundry Program time is extended due to the need to redistribute the laundry in the drum Low mains voltage Washing machine needs more time because the power mains voltage is too low Power supply failure Program time is extended by the duration of the power supply failure Display does not light up There is no voltage in the appliance Check if the plug is connected to the power outlet and whether there is electric current or voltage in the outlet The wording on the display unit is not in your language You have not selected your preferred language yet Choose the preferred language see quotSTEP 5 System Settings Choosing the languagequot Wet laundry quotunbalancequot will appear on display A small amount of laundry will often be unevenly distributed Loosen and redistribute the laundry and select the Drain or Spinning program Increase the amount of laundry in the washing machine and restart the program see quotSTEP 7 Start the wash Adding or removing laundry after the start of the programquot
  • Page 41 - English - : Customer Care Center 18008981879 wwwaskonacom Problemerror Cause What to do There are traces of grease or grease rolls on the clothes The laundry was very greasy Wash the laundry again When your laundry is this heavily soiled add more washing powder or use a liquid detergent in combination with a more powerful longer program There are still stains on the laundry You used bleachfree liquid detergent or powder detergent for coloured laundry Use a detergent that contains bleach You selected an unsuitable program Use special stain removers There are white residues of washing powder on the laundry This is not due to poor rinsing by your washing machine but rather due to phosphate free detergents which contain ingredients zeolites for water softening These ingredients may be deposited on the laundry Immediately rinse the laundry again Use liquid detergents that do not contain zeolites Try removing any residues with a brush There is powder detergent left in the main wash compartment of the detergent compartment Water pressure not high enough Clean the net on the water supply hose Some washing powders may stick strongly to the detergent compartment if it is empty Choose higher water level or extra rinse see quotStep 6 Choose program settingsquot Wipe the detergent compartment before adding the powder detergent There is conditioner left in the conditioner compartment of the detergent compartment Plug cap is not positioned correctly or it is clogged Make sure the plug cap in the conditioner compartment of the detergent compartment is positioned correctly Clean the plug cap see chapter quotCLEANING AND MAINTENANCE Cleaning the detergent compartmentquot Odour in the washing machine drum Residues of fabric washing detergent and conditioner in the filter Check if the filter is clean Development of germs and bacteria Choose a selfcleaning Drum Cleaning program see quotSTEP 5 Choose the programquot Machine is moving during operation Feet not adjusted correctly Level the feet see chapter quotINSTALLATION AND CONNECTION Adjusting the feetquot Transport bolts not removed Remove the transport bolts see chapter quotBEFORE USING THE APPLIANCE FOR THE FIRST TIME Transport protectionquot Machine is moving during spinning Unevenly distributed laundry or not enough laundry The washing machine will automatically decrease the spin speed if vibration is too strong Increase the amount of laundry in the washing machine and restart the program see quotSTEP 7 Start the wash Adding or removing laundry after the start of the programquot Noisy loud drain pump Drain pump filter is clogged Filter housing and drain pump impeller are clogged Make sure the drain pump filter is clean Make sure the filter housing is clean See chapter quotCLEANING AND MAINTENANCE Cleaning the filterquot
  • Page 42 - English - : Customer Care Center 18008981879 wwwaskonacom Manual opening of washing machine door Washing machine door may be opened manually if the appliance is not connected to the power mains and if the water has been pumped out of the machine A Choose the Spinning or Drain program to pump the water from the machine If this does not work water has to be drained from the washing machine drum manually See chapter quotCleaning the trap and drain pumpquot in the chapter quotCLEANING AND MAINTENANCEquot B Make sure the main switch is off and that the plug is disconnected from the power outlet C Take the emergency door opening tool found at the back of the detergent compartment and insert it into the upper part of the slot on the righthand side of the washing machine door latch D Press the key keythe emergency door opening tool downwards all the way until you hear a click to unlock the washing machine door When the door is unlocked open it by pulling towards you If the washing machine door still cannot be opened call a service technician
  • Page 43 - English - : Customer Care Center 18008981879 wwwaskonacom FAILURE DISPLAY In case of a failure while a program is in progress the relevant Error X is indicated on the display unit Info ExitError 3 Press the INFO button to display the error description Switch off the appliance and turn it back on Errors indicated on the display unit may include the following Error Error indication on the display unit What to do E0 INCORRECT SETTINGS Restart the program If the error reoccurs call a service technician E1 THERMISTOR ERROR Temperature sensor error Inlet water too cold Repeat the washing program If the appliance reports this error again call a service technician E2 DOOR LOCK ERROR Turn the appliance OFF and then switch it ON again Start the program again If the error reoccurs call service technician E3 WATER FILLING ERROR Check the following is the water inlet valve open is the filter on the water inlet hose clean is the water supply hose deformed clipped clogged etc is the pressure in the water mains between 01 and 1 MPa 110 bar Then press the Exit button to resume the program If the error reoccurs call a service technician E6 HEATING ERROR Water heating error Restart the program If the error reoccurs call a service technician E7 DRAINING ERROR Water draining error Check the following is the pump filter clean is the drain hose clogged is the drain clogged is the drain hose fitted at the right height see chapter on drain hose installation in the instruction manual Then press the Exit button again If the error reoccurs call a service technician E10 WATER LEVEL SENSOR ERROR Turn the appliance OFF and then switch it again ON Start the program again If the error reoccurs call service technician E11 OVERFLOW Water overflowing If there is water in the drum that exceeds a certain level and an error is reported on the display unit the washing program will be interrupted and water will be pumped out of the washing machine Restart the program If the error reoccurs call a service technician If there is water in the drum that exceeds a certain level and an error is reported on the display unit while the washing machine continues to add water close the water tap and call a service technician E12 MOTOR ERROR MOTOR CONTROL ERROR Restart the program If the error reoccurs call a service technician
  • Page 44 - English - : Customer Care Center 18008981879 wwwaskonacom Error Error indication on the display unit What to do E23 DOOR UNLOCK ERROR Error while unlocking the door Door is closed but it cannot be unlocked Turn off the washing machine then turn it back on If the error reoccurs call a service technician See instructions for opening the door chapter on manual door opening E36 COMMUNICATION UI AND PMCU Error in UI and PMCU communication Turn off the appliance and turn it back on If the error reoccurs call a service technician E37 PMCUUI software versions are not compatible Please call a service technician UNBALANCE Unevenly distributed laundry Manually distribute the laundry and run the spinning program UNABLE TO LOCK DOOR Open and firmly close the door again to final position If the error reoccurs call a service technician STERIL TUB ALERT Warning Selfcleaning program Use the selfcleaning program DRUM CLEANING see STEP 5 Preparing to door unlocking press INFO Draining must be performed Wait for door unlocking Wait that process is finished If after this process no error is shown new cycle can be run DRAIN SYSTEM ALERT Alert about reduced water flow in the pumping stage Please check user manuals UI User Interface Unevenly distributed laundry or lumps of laundry in the washing machine drum may cause problems such as vibration and noisy operation The washing machine will sense this and activate the UKS unbalance system Smaller loads eg one towel one sweater one bathrobe etc or clothes made of materials with special geometrical properties are virtually impossible to distribute evenly across the washing machine drum slippers large items etc This results in several attempts to redistribute the laundry which in turn leads to longer program duration In extreme cases of unfavourable conditions the program can be completed without the spinning cycle UKS unbalance system allows stable operation and extends the useful life of the appliance
  • Page 45 - English - : Customer Care Center 18008981879 wwwaskonacom SERVICE LIMITED WARRANTY RESIDENTIAL APPLIANCES ASKO Appliance Inc a Delaware corporation hereinafter ASKO warrants the original purchaser the ASKO Customer of the ASKO product the ASKO Product who purchased the appliance from a distributor dealer manufactures representative or other seller who has been authorized by ASKO Authorized ASKO Dealer that this ASKO Product is free of defects in material and workmanship subject to the terms and conditions set forth herein The limited warranty covers parts and labor except as set forth in this Limited Warranty Service must be provided by an ASKO designated service company YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN The limited warranty is valid only in the United States or Canada and applies only when the appliance is used in the country in which it was purchased Proof of original purchase date is required to obtain service under this limited warranty Residential ASKO Products Used Exclusively for HouseholdPersonal Purposes Two 2 Years limited Warranty Any warranty service claims for residential ASKO Products must be fi led with ASKO within two 2 years from date of purchase Residential ASKO Products Not Used Exclusively for House Hold Purposes used Commercially or Use in marine Mobile or Aeronautical Applications One 1 Year limited Warranty Any warranty service claims for ASKO Products not used exclusively for household and personal use used commercially or used in marine mobile or aeronautical application must be fi led with ASKO within One 1 year from date of purchase ITEMS EXCLUDED FROM WARRANTY This limited warranty does not cover 1 Replacement parts or repair labor if this appliance is used in a manner that is inconsistent to published user or operator instructions and oror installation instructions 2 Service calls to correct the installation of your appliance to instruct you on how to use your appliance to replace or repair house fuses or to correct house wiring or plumbing 3 Consumable parts are excluded from warranty coverage 4 Damage resulting from accident alteration misuse abuse fi re fl ood acts of God improper installation installation not in accordance with electrical or plumbing codes or use of products not approved by ASKO 5 Cosmetic damage including scratches dents chips or other damage to the fi nish of your appliance unless such damage results from defects in material or workmanship and is reported to ASKO within 5 days from date of purchase 6 Pickup and delivery This appliance is intended to be repaired in your home 7 Repairs to parts or systems resulting from unauthorized modifi cations made to the appliance 8 Expenses for travel and transportation for product service if your appliance is located in a remote area where service by an authorized ASKO servicer is not available 9 The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with ASKOs published installation instructions 10Replacement parts or repair labor on appliances with original modelserial numbers that have been removed altered or cannot be easily determined
  • Page 46 - English - : Customer Care Center 18008981879 wwwaskonacom DISLCAIMER OF IMPLIED WARRANTIES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN ASKO SHALL NOT BE LIABLE FOR INCIDENTIAL OR CONSEQUENTIAL DAMAGES Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages so these limitations and exclusion may not apply to you This warranty gives you specifi c legal rights and you also may have other rights that vary from state to state or province to province If you think you need repair service fi rst see the Trouble Shooting section of the Use amp Care Guide If you are unable to resolve after checking Trouble Shooting additional help can be found by calling ASKO Consumer Care at 18008981879
  • Page 47 - English - : Customer Care Center 18008981879 wwwaskonacom 1 2 3 TYPE WMXXXXXXX ArtNo XXXXXXXX SerNo XXXXXXXX MODEL XXXXXXX XXXX W XXA IPX4 X kg XXXXXX V XX Hz XXX MPa BEFORE CALLING A SERVICE TECHNICIAN When you contact a service centre please state the model 1 type 2 and serial number 3 of your washing machine Model type and serial number are indicated on the rating type plate located on the washing machine door casing In case of a failure only use approved spare parts by authorized manufacturers Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty In such cases the costs of repair shall be charged to the user Should you need further assistance you can write to ASKO Appliances with any questions or concerns at the address below ASKO Appliances Inc Customer Care Center PO Box 940609 Plano Texas 750940609
  • Page 48 - English - : Customer Care Center 18008981879 wwwaskonacom TECHNICAL INFORMATION Height 850 mm 33 1532quot Width 595 mm 23 2764quot Depth 700 mm 27 916quot Weight 91 kg 2006 lbs Drum volume 80 l 282 cuft Rated power See rating plate Heater power See rating plate Water pressure 011 MPa 110 kpcm 10100 Ncm Material for the drum and dispenser Stainless steel Housing material Hotdip galvanized and powder coated sheet metal or stainless steel sheet depending on model Water connection 15 m 59 116quot pex hose Drain hose 16 m 63quot polypropylene hose TECHNICAL INFORMATION
  • Page 49 - English - : Customer Care Center 18008981879 wwwaskonacom PROGRAM TABLE Program Prewash Temp Super rinse Agitation level Spinning speed rpm Residual moisture Maximum load kg lbs Water consumption approximately in litres Power consumption approximately kWh Program duration approximately in hours and minutes 1 Everyday wash X HOT X I MAX 11 242 92 260 231 2 Standard cotton X WARM X N MAX 11 242 90 170 259 3 MixSynthetics X WARM X S MAX 45 99 65 070 157 4 WoolHand wash X WARM X H MAX 3 66 58 028 052 5 Dark wash X WARM X E MAX 4 88 50 066 122 6 Time program X WARM E MAX 2 44 7 Auto program X WARM X N MAX 11 242 8 Quick program 1 COLD X N MIN 40 050 050 9 Heavy X HOT X I MAX 11 242 100 200 251 10 Easy care X WARM X E MAX 45 99 65 068 200 11 Jeans X WARM X S MAX 45 99 52 068 125 12 Shirts program X WARM X E MAX 45 99 49 065 110 13 Sanitize X HOT X I MAX 11 242 90 200 229 14 Bedding program X HOT X N MAX 45 99 52 167 215 15 Allergy program cotton X HOT X I MAX 11 242 100 230 244 16 Allergy program synthetics X HOT X S MAX 45 99 70 170 242 17 Quick Pro X WARM X N MAX 4 88 40 050 059 18 Rinse X N MAX 30 006 029 19 Spin MAX 005 017 20 Drain 001 001 21 Drum cleaning N MAX Agitation level I Intensive rhythm N Normal rhythm E Extra sensitive rhythm S Sensitive rhythm H Hand wash rhythm 1 Test program for energy performance water consumption and capacity of household clothes washers according to the standard CANCSA C 36013 The above table includes several examples of the use of energy water and time for several diff erent program settings Actual consumption or duration may vary depending on the water pressure water hardness water inlet temperature room temperature weight and type of load changes in power supply and selected options or settings In the examples specifi ed here the draining is set to Normal and no additional options are selected Maximum or nominal load applies to laundry prepared pursuant to the IEC 60456 standard
  • Page 50 - English - : Customer Care Center 18008981879 wwwaskonacom Adjustment of the displayed washing time Advanced technology allows the appliance to sense the amount of laundry and add the required amount of water during the washing process Depending on the washing load washing time can be longer or shorter and the time displayed will be adjusted accordingly Moreover displayed washing time may change due to diff erences in inlet water temperature At low inlet water temperatures washing time can be longer at higher temperatures it can be shorter Unevenly distributed laundry or lumps of laundry in the washing machine drum can cause problems such as vibration and noisy operation The appliance can sense such lumps and will try to redistribute the laundry Smaller loads eg one towel one sweater one bathrobe etc or clothes made of materials with special geometrical properties are virtually impossible to distribute evenly across the washing machine drum slippers large items etc This results in several attempts to redistribute the laundry which in turn leads to longer program duration