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15
Requesting Assistance or Service in U.S.A.
Requesting Assistance or Service in Canada
Identify the brand of your vent system and, as
appropriate, call the KitchenAid Customer
Interaction Center toll-free at 1-800-422-1230 or call
the Whirlpool Customer Interaction Center toll-free
at 1-800-253-1301. Our consultants are available to
assist you.
When calling: Please know the pur-
chase date, and the complete model
and serial number of your appliance
This information will help us better
respond to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line
of appliances
If you need replacement parts
If you need to order replacement parts, we
recommend that you only use factory-authorized
parts. These parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new Whirlpool
or KitchenAid appliance.
To locate factory-authorized parts in your area, call
our Customer Interaction Center telephone number,
your nearest authorized service center, or Factory
Service at 1-800-442-1111.
For further assistance
If you need further assistance, you can write to
Whirlpool Corporation or KitchenAid with any
questions or tell us about your concerns at:
Customer Interaction Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
•
Installation information
•
Use and maintenance procedures
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish
speaking, hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
Whirlpool-designated service technicians are trained to
fulfill the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the designated service company in your
area, you can also look in your telephone directory
Yellow Pages.
Call toll-free, 8:30 a.m. to 6 p.m. (EST) at
1-800-422-1230. Or contact your nearest Inglis
Limited or Kitchenaid Canada Appliance Service
branch or designated servicing outlet (see list at
right) to service your appliance.
When asking for assistance or
service, please provide a detailed
description of the problem, your
appliance’s complete model and
serial numbers, and the purchase
date. This information will help us
respond properly to your request.
Direct service branches:
BRITISH COLUMBIA 1-800-665-6788
ALBERTA 1-800-661-6291
ONTARIO Ottawa area 1-800-267-3456
(except 807 area code) Outside the Ottawa area 1-800-807-6777
MANITOBA, SASKATCHEWAN 1-800-665-1683
and 807 area code in ONTARIO
QUEBEC Montreal (except South Shore) 1-800-361-3032
South Shore Montreal 1-800-361-0950
Quebec City 1-800-463-1523
Sherbrooke 1-800-567-6966
ATLANTIC PROVINCES 1-800-565-1598
For further assistance
If you need further assistance, you can write to
Inglis Limited or KitchenAid Canada with any questions
or concerns at:
Consumer Relations Department
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.
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