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12
Troubleshooting
First try the solutions suggested here, or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Dryer Operation
Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.
START/PAUSE not touched rmly
or held long enough.
Touch and hold START/PAUSE for 2-5 seconds.
Household fuse is blown, circuit
breaker has tripped, or dryer is
not plugged in.
There may be two household fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuses or reset
the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require a 240-volt or a 208-volt power supply.
Check with a qualied electrician.
Wrong type of fuse. Use a time-delay fuse.
Dryer will not heat Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use two household fuses or circuit breakers. Replace
the fuses or reset the circuit breaker. If the problem continues,
call an electrician.
Incorrect power supply. Electric dryers require a 240-volt or a 208-volt power supply.
Check with a qualied electrician.
The gas supply line valve is not open. For gas dryers, make sure that the valve on the gas supply line
is open.
Unusual Noise
Thumping noise Dryer hasn’t been used in a while. This is normal. The thumping sound should diminish after a few
minutes of use.
Rattling or vibrating noise
A small object caught between
the edges of dryer drum.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Dryer isn’t properly leveled. The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in rm contact with
the oor.
Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer
to vibrate. Separate the load items and restart the dryer.
Clicking noise Gas valve operating. On gas dryers, you may hear the gas valve clicking as it opens
and closes. This is normal.
Dryer Results
Clothes are not drying
satisfactorily, clothes are
balling or tangling, or
drying times are
too long
Lint screen is clogged with lint. Clean lint screen before each load.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting
air movement.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or exible metal vent. See the Installation
Instructions.
The exhaust vent is not the
correct length.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the Installation
Instructions.
The exhaust vent diameter is not
the correct size.
Use 4" (102 mm) diameter vent material.
The dryer is not level. Clothes not contacting the moisture sensors during automatic
cycles. See “Level Dryer” in the Installation Instructions.
The No Heat temperature setting
has been selected.
Select the correct temperature for the types of garments being
dried. See the “Cycle Guide” chart.
The load is too large and heavy
to dry quickly.
Separate the load to tumble freely.
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