Loading ...
Loading ...
Loading ...
en-us
17
Customer Service
If required, we recommend that you have the door
hinges changed by our customer service. You can
learn the costs for changing over the door hinges from
your customer service.
Before you call customer service, see the chapter
“Rectifying minor faults yourself”.
After checking according to the chapter “Rectifying
minor faults yourself”, additional help can be requested
by calling the Bosch Customer Support Center, 1-800-
944-2904 (toll-free), from anywhere in the United
States.
In Canada contact your Bosch customer service or call
1-800-944-2904.
Write down the following information about your
appliance so you have it ready and can get better
assistance when calling customer service.
Fault Possible cause Remedial action
Freezer compartment door
was open for a long time;
temperature is no longer
reached.
The evaporator (refrigeration unit) in
the NoFrost system is covered in
thick ice and can no longer be auto-
matically defrosted.
To defrost the evaporator, remove the frozen
food with the compartments, insulate it well and
store it in a cool location.
Switch off the appliance and move it away from
the wall. Leave the appliance door open.
After approximately 20 minutes, the melted water
begins to run into the evaporation pan at the rear
of the appliance.
To keep the evaporation pan from overflowing,
mop up the condensation with a sponge.
, CAUTION:
RISK OF BURNS:
Parts may be hot. Proceed with caution.
The evaporator is defrosted when no more water
is running into the evaporation pan. Clean the
interior. Switch the appliance back on.
Dealer’s name:
Address:
Telephone number:
Purchase date:
Model number:
FD number:
Serial number
Type
Loading ...
Loading ...
Loading ...