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17
If you experience Possible Causes Recommended Solutions
The light does not
work
■ The light may need replacing
■ The refrigerator may be in On/
Standby mode
■ Make sure the protection devices and fuses in the electrical
system in your home work well�
■ Check if the power cable is plugged into a live socket with
the proper voltage�
■ In case the LEDs are broken the user must call Service for
exchange of the same type available only at our after sales
service centers or authorized dealer�
Temperature is too
warm
■ There could be various causes
(see “Solutions”)
■ Make sure that the condenser (in back of the refrigerator) is
free of dust and uff.
■ Make sure that the door seals properly tted.
■ On hot days or if the room is warm, the motor naturally runs
longer.
■ If the refrigerator door has been left open for a while or if
large amounts of food have been stored, the motor will run
longer in order to cool down the interior of the refrigerator.
Temperature is
too cold in the
refrigerator/crisper
■ Refrigerator air vent(s)
are blocked
■ Controls are not set correctly
for the surrounding conditions
■ If the air vent is blocked by items placed directly in front of
it, the refrigerator will get too cold. Move items away from
the air vent.
■ Adjust the controls a setting warmer. Check the temperature
in 24 hours.
Interior moisture
buildup
■ The room is humid
■ The doors are opened often
or not closed completely
■ The airow vents inside the
compartment are blocked
■ Food packages are damp
■ A humid environment contributes to moisture buildup.
■ Allows humid air to enter refrigerator. Minimize door
openings and close doors completely.
■ Move items away from the airow vents.
■ Package food properly and dry any dampness on storage
containers before placing them in the refrigerator.
There is water in the
defrost pan
■ This is normal in hot, damp
weather. The pan can even
be half full
■ Make sure the refrigerator is level so that the water does not
overow.
Edges of refrigerator,
which come into
contact with the door
seal, are warm to the
touch
■ This is not a defect� This is
normal in hot weather and when
the compressor is running
Accessories
The following accessories are available for your refrigerator�
To order an accessory, contact us and ask for the part number�
In the U�S�A�, visit our web site
www.whirlpool.com/accessories or call 1-800-253-1301�
In Canada, visit our web site www.whirlpoolparts.ca or call
1-800-807-6777�
affresh
®
Stainless Steel Cleaner:
In U�S�A�, order Part #W10355016
In Canada, order Part #W10355016B
affresh
®
Stainless Steel Wipes:
In U�S�A�, order Part #W10355049
In Canada, order Part #W10355049B
affresh
®
Kitchen & Appliance Cleaner:
In U�S�A�, order Part #W10355010
In Canada, order Part #W10355010B
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