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If you're experiencing interrupted or slow charging, check the following:
This document will help you identify problems and get the most out of your experience with our
wireless chargers.
It is important to note that although wireless chargers are a transformatively convenient way to
charge, they are not yet capable of the charging speeds provided by traditional wired chargers.
Attachments (Must-Read!)
Before you start:
For Anker 10W Wireless Chargers
Phone cases should be no thicker than 5 mm for
effective charging.
The back of your phone should not have any metal,
pop sockets, or credit cards
.
Put the phone in the center of the charging surface (this
lets the charging coil in your phone line up with the
one inside the wireless charger)
.
The wireless charging coil on Sony phones is located
slightly below center.
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