Model: TC-028 | Color: Black-TC-028
Overview
The HEAPETS Dog Training Collar is an electronic training collar designed for dogs weighing 8 to 120 lbs. It uses a remote control with a range of up to 1600 feet (approx. 488 m) to deliver one of four training modes: Beep, Vibration, Safe Static, or Static Boost. The collar receiver is IP67 dustproof and waterproof, allowing use in wet conditions. The remote features a large digital screen and a lock function to prevent accidental activation.
Package includes: E-Collar receiver, Remote Control, USB Charging Cable, two pairs of static probes (long and short), and a nylon collar strap.
Features
1. Training Modes
- Beep: Audible tone only, no stimulation.
- Vibration: Three intensity levels (Low, Medium, High).
- Safe Static: Adjustable from level 1 to 99.
- Static Boost: Delivers approximately 20% higher static stimulation than the maximum Safe Static level.
2. Remote Control
- Large digital screen displays current mode, stimulation level, and battery status.
- Lock setting: press and hold the lock button to disable all buttons, preventing accidental commands when stored in a pocket or on a lanyard.
- Lightweight and portable.
3. Collar Receiver
- IP67 dustproof and waterproof (the collar receiver can be submerged; the remote is NOT waterproof).
- Built-in LED light for visibility in low-light conditions.
- Interchangeable static probes: use short probes for short-haired dogs, long probes for thick or long-haired dogs.
4. Battery & Charging
- USB charging (cable included). Full charge in approximately 1.5 hours.
- Working time: up to 15 days for the collar receiver, up to 60 days for the remote (based on typical use).
- The product contains batteries; avoid drops and keep away from heat sources.
5. Fit & Adjustability
- Nylon collar strap adjusts from 8 to 24.4 inches neck circumference.
- Suitable for dogs 8–120 lbs.
- Buckle closure.
6. Range
Up to 1600 feet (approx. 488 m) in open, unobstructed areas.
7. Safety & Certifications
The collar has passed CA65, FCC, UL, RoHS, and CE certifications. The manufacturer works with dog trainers to review product design.
Use Guide
Step 1: Charge the Devices
- Connect the USB charging cable to the collar receiver and to a USB power source (e.g., computer, wall adapter).
- Connect the second USB cable to the remote control.
- Charge both devices for approximately 1.5 hours until the indicator shows full charge.
Step 2: Fit the Collar
- Choose the appropriate static probes: short for short-haired dogs, long for thick/long-haired dogs. Screw them into the receiver.
- Thread the nylon strap through the receiver loops.
- Place the collar around the dog’s neck. The probes should contact the skin firmly but not cause discomfort. You should be able to fit two fingers between the strap and the dog’s neck.
- Secure the buckle. Trim any excess strap length if necessary.
Step 3: Pair the Remote and Collar
The remote and collar are pre-paired at the factory. If you need to re-pair, follow these steps:
- Turn on the collar receiver (press and hold the power button until the LED flashes).
- Turn on the remote.
- Press and hold the “Pair” button on the remote for 3 seconds. The collar LED will stop flashing and remain solid, indicating successful pairing.
Step 4: Select a Training Mode
- Press the Mode button on the remote to cycle through: Beep → Vibration → Safe Static → Static Boost.
- Use the “+” and “–” buttons to adjust the intensity level (Vibration: L/M/H; Static: 1–99).
- Press the “Send” button to deliver the stimulation. Release immediately.
Step 5: Use the Lock Feature
To prevent accidental button presses, press and hold the Lock button for 2 seconds. The screen will show a lock icon. Repeat to unlock.
Step 6: After Training
- Turn off the collar receiver and remote to save battery.
- Remove the collar from the dog.
- Clean the probes and strap with a damp cloth. Do not immerse the remote in water.
Important Safety Notes
- Do not leave the collar on the dog for more than 12 hours per day.
- Do not use the collar on dogs with health issues (e.g., heart conditions, epilepsy) without consulting a veterinarian.
- Always start with the lowest stimulation level and increase gradually.
- The remote is NOT waterproof. Keep it dry.
Specifications
| Brand | HEAPETS |
| Model Number | TC-028 |
| Color | Black-TC-028 |
| Material | Nylon (collar strap) |
| Closure Type | Buckle |
| Pattern | Solid |
| Dog Weight Range | 8 – 120 lbs |
| Neck Size Range | 8 – 24.4 inches |
| Remote Range | Up to 1600 ft (open area) |
| Waterproof Rating | IP67 (collar receiver only; remote is not waterproof) |
| Battery Type | Rechargeable (CR5 batteries included) |
| Charging Time | Approx. 1.5 hours |
| Working Time (Collar) | Up to 15 days |
| Working Time (Remote) | Up to 60 days |
| Included Components | E-Collar receiver, Remote Control, USB Charging Cable, long and short static probes, nylon collar strap |
| Certifications | CA65, FCC, UL, RoHS, CE |
| Warranty | 2 Year (see manufacturer for details) |
Troubleshooting
| Issue | Possible Cause | Solution |
| Collar not responding to remote | Devices not paired; battery low | Re-pair the remote and collar (see Step 3). Charge both devices. |
| Remote screen is blank | Remote battery depleted | Charge the remote for 1.5 hours. |
| Dog does not react to stimulation | Probes not making contact; level too low | Ensure probes touch the skin. Increase stimulation level gradually. Use longer probes for thick coats. |
| Collar receiver LED not turning on | Battery dead; water damage | Charge the collar. If still not working, contact support. |
| Accidental stimulation | Remote buttons pressed in pocket | Use the Lock feature (press and hold Lock button for 2 seconds). |
Warranty and Support
This product comes with a 2-year warranty from HEAPETS. For warranty claims, technical support, or any other inquiries, please contact HEAPETS directly through your point of purchase or via the contact information provided in the product packaging.
Manufacturer: HEAPETS
Model: TC-028
ASIN: B0DMVHCPXS