User Manual GE JGS905SEK2SS Profile' 30" Slide-In Gas Range

In order to return damaged or unneeded parts, you need to
complete the online returns process and get a Return
Materials Authorization (RMA) number. Through this process,
you will be given instructions on how to return the item,
including the return shipping address. A RMA number is
required for a return and must be visible on the return
package or the return will not be processed.

Returning a Part
- If you ordered a part online that you would like to return,
please start
by requesting a Return Materials Authorization (RMA). Once
you
complete and submit the return form, you will receive a
confirmation
email within approximately 20 minutes. Print the shipping
label
included in the email and attach to the outside of your
package. The
label contains the RMA number and correct warehouse
address for
your return. To receive credit for returned part and
accessories, all
items must be in sellable condition. Please allow one billing
cycle for
your refund to be processed.
Parts and accessories
- May be returned for credit within 30 days from the date the
part or
accessory was shipped to you from our warehouse. The part
or
accessory may be returned for a $15 re-stocking fee between
31 and
90 days from shipment. After 90 days the part or accessory
may not
be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the
reason for the
return is determined to be our error, we will refund the
shipping cost
of your original order.
Did not Order Online?
- If the part you would like to return was not ordered online,
please
call 1-800-477-6186 for assistance, Hours of operation:
Monday -
Friday, 9:00 am to 6:00 pm Eastern Time.
Need to Exchange?
- If you're looking to exchange a part or accessory you
purchased,
complete the returns process for the current item and place a
new
order for the item you need.

All parts and accessories have a limited one-year warranty,
with the
exception of water filters, which have a 30-day warranty. If
your part
fails because of a manufacturing defect within one year from
the
date of original purchase, we will provide a new or, at our
option,
rebuilt part without charge. Return the defective part to the
vendor
from whom it was purchased with a copy of the "proof of
purchase."
If the part is defective it will be exchanged.
This warranty does not cover parts which are improperly
installed,
damaged, abused or used for other than the intended
purpose. It
does not include cost of returning the part to the vendor from
which
it was purchased, labor to remove, install or diagnose the
failure,
parts used in commercial applications, incidental or
consequential
damage caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive
remedy is part exchange as provided in this Limited
Warranty. Any
implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited
to one
year or the shortest period allowed by law.