TCL 100P715 100 Inch QUHD Android TV

OPERATION MANUAL - Transcript

• Page 2 - English - : Table of Contents Chapter 1 Safety Information Precautions 3 Warning 3 Product 3 Power and Plug 3 Power Cord and Signal Cable 3 Use Environment 3 Cleaning 3 Hanging the TV Set on the Wall 3 Chapter 2 Connections and Setup TV Buttons 4 Initial Setup 4 Sockets 5 Remote Control Functions 6 Installing Batteries 6 Exclusive Remote Control 7 How to Use the Remote Control7 Installing Batteries 7 Network Connection 8 Switching On 9 Switching Off 9 Chapter 3 Basic TV Operations Accessing Channels 10 Watching Connected Devices 10 Adjusting Volume 10 Accessing Smart TV Homepage 10 Accessing Google Play 10 Accessing TChannel 11 Using System Settings menu 11 Using Instant Power On 11 Using TV Options menu 11 Chapter 4 Using more of your TV Installing Channels 12 Using Subtitles 12 Turning OnOff Subtitles 12 Enabling Subtitle Languages on Digital TV Channels 12 Selecting a Subtitle Type on Digital TV Channels 12 Using Teletext 12 Selecting Decoding Page Language 12 Digital Teletext Language 12 Network Wake Up 12 TLink 13 Enabling or Disabling TLink 13 Using Auto Power On 13 Using Auto Standby 13 TCast 13 Using EPG Electronic Programme Guide 13 Bluetooth Function 13 Time Shift 14 PVR Personal Video Recorder 14 Freeview Plus 15 What You Need 15 To Launch Freeview Plus 15 HbbTV 15 HbbTV Access 15 HbbTV Deactivation 15 Works with Alexa 15 Netix Settings 15 Reset Shop 16 Password in Parental Control 16 Using the Handsfree TV Voice Control 16 Chapter 5 Other Information Problems amp Solutions 17 Troubleshooting 18 Legal Statement 19
• Page 3 - English - : Chapter 1 Safety Information Precautions Read all of the instructions before operating the set Keep these instructions well for future use Warning Never place a television set in an unstable location A television set may fall causing serious personal injury or death Many injuries particularly to children can be avoided by taking simple precautions such as Using cabinets or stands recommended by the manufacturer of the television set Only using furniture that can safely support the television set Ensuring the television set is not overhanging the edge of the supporting furniture Not placing the television set on tall furniture for example cupboards or bookcases without anchoring both the furniture and the television set to a suitable support Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture Educating children about the dangers of climbing on furniture to reach the television set or its controls If your existing television set is being retained and relocated the same considerations as above should be applied Product Do not block or cover the ventilation openings on the back cover Do not push objects of any kind into this unit through the cabinet slots as they could touch the current carryingpartsorshortcircuitpartsresultinginre electric shock or damage to the unit Do not attempt to open the cabinet as this may cause damage There are no parts inside you can service by yourselfReferallservicingtoqualiedpersonnel Donottouchthescreensurfacewithngersasthis may scratch or mar the TV screen Do not impact the TV screen with hard pressure as this may damage the TV screen severely This appliance is not intended for use by young childrenorinrmpersonswithoutsupervisionYoung children should be supervised to ensure that they do not play with the appliance Power and Plug Unplug the set under the following conditions If the set will not be used for a long period of time If the power cord or the power outletplug is damaged Follow the instructions to install and adjust the product Adjust those controls that are covered in these operating instructions as improper adjustment of other controls may result in damage If this happens unplug the set and refer to the service personnel If the set is subject to impact or has been dropped and the cabinet has been damaged Where the mains plug or an appliance coupler is used as disconnect device the disconnect device shall remain readily operable Power Cord and Signal Cable Do not allow anything to rest on or roll over the power cord and the signal cable Protect the power cord and the signal cable from being trampled Do not overload the power cord or the power outlet Do not expose the power cord and the signal cable to moisture Use Environment Do not place the set on an unstable cart stand or table Place the set on a place that allows good ventilation Do not use the set near damp and cold areas Do not expose the set to excessive heat such as direct sunlightreorthelikeandnonakedamesources such as lighted candles should be placed on the apparatus Do not expose the set to dripping or splashing and noobjectslledwithliquidssuchasvasesshallbe placed on the apparatus Do not use the set in dusty environments Operating Temperature 5C to 35C 41F to 95F Operating Humidity 20 to 80 noncondensing Storage Temperature 15C to 45C 5F to 113F Storage Humidity 10 to 90 noncondensing Cleaning Dust the set by wiping the screen and the cabinet with a soft clean cloth or some special liquid cleaner Do not apply excessive force to the screen when cleaning Do not use water or other chemical cleaner to clean the screen as this may damage the surface of the TV screen Hanging the TV Set on the Wall Warning This operation requires two people To ensure a safe installation observe the following safety notes Check that the wall can support the weight of the TV set and wall mount assembly Follow the mounting instructions provided with the wall mount The TV set must be installed on a vertical wall Make sure to use only screws suitable for the material of the wall Make sure that the TV set cables are placed so that there is no danger of tripping over them All other safety instructions about our TV sets are also applicable here Wall mount bracket not included Note certain TV models are not designed to be mounted to the wall
• Page 4 - English - : Chapter 2 Connections and Setup Initial Setup Thersttimeyouswitchthesetonthe Welcome wizard appears which guides you through the initial setup processFollowtheonscreeninstructionstonishtheinitialsetupprocesssuchasselectingthelanguage connecting to the network and more During each step either make a choice or skip the step If you skip a step you can perform the setup later from the settings menu TV Buttons Power button If the batteries in your remote control are run down you can use the button on your TV set The model has only one button It may work just as Power onStandby button or as a multifunction controller You can turn on the TV by pressing the button on the TV set While the TV is on press the button to display the multifunction menu More information about how to use the multifunction menu please refer to the figure below Press to move the highlight to the next function selection Pressandholdthebuttonformorethan2secondstoconrmyourselection Note You can follow the onscreen guide to operate Figures and illustrations are provided for reference only and may vary depending on the model MIC switch ON OFF or ON OFF The MIC switch is located next to the power button If you want to use the feature of handsfree TV voice control turn on the switch not available for some models
• Page 5 - English - : Connections and Setup Sockets Note the location and names of the sockets on the TV may vary according to TV model and not all sockets are available on all models HDMI HDMIARC or HDMISERVICE socket input TheHDMIHighDenitionMultimediaInterfacesocketcanbe used to connect a Bluray player PC with a compatible video card installedcertainDVDplayersorahighdenitioncompatibledigital satellite decoder This socket provides an uncompressed digital connection that carries both video and audio data by way of an integrated miniplug cable AV IN adapter socket The AV IN adapter socket can be used to connect the attached AV adapter cable with VIDEO and AUDIO L amp R IN sockets The AV IN sockets can be used to connect a range of equipment including video recorders camcorders decoders satellite receivers DVD players or games consoles The VIDEO IN socket provides composite video connection ANTENNA IN socket input This socket can be used to connect an outside aerial LAN RJ45 plug for connecting to external modem or network access equipment DIGITAL AUDIO OUT OPTICAL socket This socket can be used to connect a compatible digital audio receiver Headphone socket output This socket can be used to connect headphones or stereo earphones Warning Excessive sound pressure from earphones and headphones can cause hearing loss USB20 socket input These sockets can be used to connect a USB 20 device Note The number of USB sockets on the TV may vary according to TV model LAN Router Modem ANTENNA IN AV IN adapter V L R V L R V L R HDMI or HDMI SERVICE or HDMI ARC USB 20 HDD DIGITAL AUDIO OUT OPTICAL
• Page 6 - English - : Remote Control Functions Most of your televisions functions are available via the menus that appear on the screen The remote control supplied withyoursetcanbeusedtonavigatethroughthemenusandtocongureallthegeneralsettings Note gures and illustrations in this operation manual are provided for reference only and may differ from actual product appearance Certain function may not be available for some models eg GUIDESUBTITLE functions are only available under DTV source And DTV is not available for certain model Connections and Setup To switch the sound off and back on Standby quit standby Numeric buttons To enter channel numbers or a digit To access T recommended apps LIST To display the channel list To control the volume To display programme information if available To display the Settings menu P To change channels To access the Smart TV homepage To display the Option menu Navigation direction buttons OK Toconrmanentryorselection To return to the previous menu or quit an app To select input source EXIT To exit the Settings menu LANG To select an audio language available for selected digital TV programme GUIDE To toggle the Electronic Programme Guide on or off only available for digital channels TEXT To toggle Teletext on or off SUBT To select a subtitle language available for selected digital TV programme Colour buttons To select tasks or Teletext pages to be used for HbbTV function To start fast reverse To pause playback To start fast forward REC To record programmes under DTV source To start playback To stop playback To access the NETFLIX application Not available for some models Installing Batteries Push to open the back cover as illustrated Insert two AAA batteries according to the polarities marked on the battery case Replace the back cover as illustrated 1 2 RC802N
• Page 7 - English - : Connections and Setup Standby quit standby To display the Settings menu To access the Smart TV homepage To display the Option menu NavigationdirectionbuttonsThebuttonsarealso used to change channels in TV mode OK ToconrmanentryorselectionThe button is also used to display the channel list in TV mode To return to the previous menu or quit an app To select input source Press the Assistant button on your remote to talk to the Google Assistant Available only when the network connection works normally To pop up the virtual remote control keyboard when available To control the volume P To change channels ToaccessNetix Not available for some models To access T recommended apps Note This remote control is available only for selected models The remote control type may be changed without notice Exclusive Remote Control How to Use the Remote Control When using the Google AssistantbuttonforthersttimeyouwillbepromptedtopairtheremotewiththeTV a Keep the remote control and TV in 1 meter please follow the onscreen guide for pairing instructions You can use the Google Assistant button after activating successfully b The Google Assistant is only available for content search from certain apps c Set languages in the settings toyourlocallanguageorofciallanguagetoenhancevoicesearchsuccessfully Installing Batteries Push to open the back cover as illustrated Insert two AAA batteries according to the polarities marked on the battery case Replace the back cover as illustrated RC802V Google and Android TV are trademarks of Google LLC 1 2
• Page 8 - English - : Connecting to a Wireless Network To connect to a wireless network 1 Ensure you have A router broadcasting a highspeed wireless signal A highspeed internet connection Use the Network amp Internet menutoconguretheTV Network Connection Your TV will require an internet connection to operate all functions Data usage charges may apply Please refer to your Internet Service Provider ISP for additional information To access the internet you must subscribe to high speed broadband internet service from your internet service provider Your TV can be connected to your home network in two ways WiredusingtheRJ45LANconnectoronthebackpanel WirelessusingtheinternalwirelessorexternalwirelessUSBadapterandyourhomewirelessnetwork Note the following instructions are just the usual ways to connect your TV to the wired or wireless network The connection method may be different depending on your actual network conguration If you have any questions about your home network please refer to your ISPInternet Service Provider Connecting to a wired Network To connect to a wired network 1 Ensure you have AnEthernetcablelongenoughtoreachyourTV ArouterormodemwithanavailableEthernetport Ahighspeedinternetconnection An Ethernet LAN port on the back of the TV 2 Connect your Ethernet cable to the router and to the Ethernet port on the back of the TV 3 Use the Network amp Internet menutoconguretheTV Connections and Setup Router Modem Internet LAN port Modem Internet Wireless router Note please follow below steps to enter the Network amp Internet menu 1 Press on the remote control to display the Smart TV homepage 2 Press to move the cursor to Settings on the right top of the screen and press OK to enter 3 Press to select Network amp Internet then press OK to enter the submenu and follow the onscreen guidance to set up your network
• Page 9 - English - : Connections and Setup Switching On Follow the instructions on this page on how to switch on your TV set and the remote control before going on to following pages describing how to use the channel setup procedure 1 Insert two AAA batteries in the remote control Precautions on using batteries Onlyusethebatterytypesspecied Make sure you use the correct polarity Do not mix new and used batteries Do not use rechargeable batteries Donotexposebatteriestoexcessiveheatsuchassunshinereor thelikethrowtheminarerechargethemortrytoopenthemas this could cause them to leak or explode Remove the batteries from the remote control if you are not using it for a long period of time Attention should be drawn to the environmental aspects of battery disposal 2 Connect the power cable FIRST to the television THEN to a mains socket Note if the power cable is connected to the television please only connect the power cable to the mains socket Your TV set should only be connected to an AC supply It must not be connected to a DC supply If the plug is detached from the cable do not under any circumstances connect it to a mains socket as there is a risk of electric shock Note the gures are for representation only the location of power socket of the television might differ depend on the model 3 Connect an outside aerial to the ANTENNA IN socket at the back of the TV set The aerial socket 75 OHM VHF UHF cable can be used for connectinganexternalaerialorotherequipmenttted Note if you want to receive the signal from your cable or cable box please connect a coaxial cable to the ANTENNA IN socket at the back of the TV set 4 When powered on the TV will be turned on directly or be in standby mode If the power indicator lights up the TV set is in standby mode Press the button on the remote control or on the TV set to turn on the TV Switching Off To put the TV set into standby mode press the button on the remote control The TV set remains powered up but with low energy consumption To switch off the TV set unplug the mains socket from the mains outlet
• Page 10 - English - : Chapter 3 Basic TV Operations Accessing Channels Using the RC802N Remote Control Using the numeric buttons press the corresponding numeric buttons on the remote control to access the channels Using the P buttons press the P buttons on the remote control to scroll through the channels Using the LIST button press the LIST button to display the channel list and press and OK to select channels Using the RC802V Remote Control Using the buttons press the buttons on the remote control to scroll through the channels Using the OK button press the OK button to display the channel list and press and OK to select channels Using the P buttons press the P buttons on the remote control to scroll through the channels Using the button press to display the virtual remote control keyboard then you can use the numeric buttons or the LIST button to operate accordingly Watching Connected Devices Press on the remote control to display the source list Press to select TV or other input sources and press OK toconrm You can also press on the remote control to display the homepage press to move the cursor to the Inputs area on the right top of the screen and press OK to enter Then press and OK to select the input source Adjusting Volume Volume control press the buttons on the remote control or the corresponding buttons on the TV set to increase or decrease the volume Sound mute press the button to temporarily mute the sound Press this button again or the button to restore the sound Available for RC802N remote control only Accessing Smart TV Homepage Allows you to enjoy Internet Applications Apps and specially adapted Internet websites and perform system settings for your TV You can make controlling with the TV remote control WARNING Congurethenetworksettingsbeforeusing Smart TV applications Slow responses andor interruptions may occur depending on your network conditions If you experience a problem using an application please contact the content provider According to circumstances of the content provider an applications updates or the application itself may be discontinued Depending on your countrys regulations some applications may have limited service or not be supported Changes in application content may be made without prior notice by the service provider Press on the remote control to display the Smart TV homepage Press and OK to enter the desired apps functions or settings Press to return to the homepage To exit the homepage press to move the cursor to the Inputs area on the right top of the screen press OK to enter and then press and OK to select your desired input source Note since the connection with Internet takes time its recommended that you wait a few minutes to use the Smart TV feature after activation of TV from standby Accessing Google Play Google Play is your entertainment unbound It brings together all of the entertainment you love and helps you explore it in new ways anytime anywhere Weve brought the magic of Google to music movies TV books magazines apps and games so you get more from your content every day
• Page 11 - English - : Basic TV Operations Press on the remote control to display the Smart TV homepage Press to move the cursor to Settings on the right top of the screen and press OK to enter the system settings Press to choose the items and press OK to enter Press to return to previous interface Press EXIT to close the menu Using Instant Power On It enables you to turn on your TV faster from standby mode than turning this function off but it will also increase standby power consumption Press on the remote control to display the homepage Press to select Settings gt Device Preferences gt Power gt Instant power on and press OK to toggle between On and Off Press to return to previous interface Using TV Options menu Allows you to adjust TV settings such as picture and sound Press on the remote control to display the Settings menu Press to select the desired item then press OK to enter the corresponding submenu In submenus press to select menu options then press OK to enter the option list the adjustment interface or the corresponding submenu Press to return to the previous menu Press EXIT or to close the menu Notes You can also press o n the remote control select Settings if available and press OK to enter the Settings menu Some options may not be available for certain signal sources Setting LED Motion clear on will make fast moving images clearer by controlling the LED backlight but the picture will be darker and more ickering than with LED Motion clear off Press on the remote control to display the Smart TV homepage Press to select the Apps and press OK to enter Then press and OK to enter the desired apps Press to return to the homepage Accessing TChannel Allows you to enjoy Internet Applications Apps Press on the remote control to display the recommended apps Press and OK to enter the desired apps Forthersttimetheappswillbedownloaded automatically Press to return to the recommend page and exit Using System Settings menu Allows you to not only adjust device settings such as Network amp Internet Accounts amp SignIn Apps and Device Preferences etc but also set preferences
• Page 12 - English - : Chapter 4 Using more of your TV Press to select a subtitle language as your preferred language and press OK toconrm Press to select Digital subtitle language 2nd and press OK to enter Press to select a secondary subtitle language and press OK toconrm Press EXIT or to close the menu Shortcut operation Press SUBT on the remote control to directly select a subtitle language available for the selected digital TV programme Available for RC802N remote control only Selecting a Subtitle Type on Digital TV Channels Press on the remote control select Channel gt Subtitle gt Subtitle type and press OK to enter Presstoselectasubtitletypeandpress OK to conrmYoucanselect Hearing impaired to display the hearing impaired subtitles with your selected language Press EXIT or to close the menu Using Teletext Selecting Decoding Page Language Press on the remote control select Channel gt Teletext gt Decoding page language and press OK to enter Press to select a proper type of language in which Teletext will display and press OK toconrm Press EXIT or to close the menu Digital Teletext Language On digital TV channels depending on the broadcaster you may be able to enjoy a service with multiple initial Teletext pages in different languages This function allows you to select an available language as primary language which relates to different initial Teletext pages Press on the remote control select Channel gt Teletext gt Digital teletext language and press OK to enter Press to select a language and press OK to conrm Press EXIT or to close the menu Network Wake Up This function allows you to turn on your TV from standby mode via a network To use this function please make sure Your TV is connected to an effective home network The desired controller such as a smartphone is connected to the same network as your TV An app which supports network waking up function such as YouTube has been installed into the controller Installing Channels This section describes how to search and store channels automatically This may be done in any of the cases below you are prompted that there are no channels in TV mode you want to update your channels In TV mode press on the remote control and select Channel gt Channel scan Press OK to enter The TV installs and arranges channels according toyourcountryorregionPresstoselect CountryRegion and press OK toenterEnter the default password or your own password in case you have changed the password in the System gt Lock menuPresstoselectyourcountryor region and press OK to confirm Presstoselect Automatic search and press OK toenter Presstoselect Channel type andpress to select Digital Analogue or DigitalampAnalogue Afterconfigurationiscompletedpresstoselect Search and press OK to start scanning channels The channel search may take a few minutes After the automatic search channels are arranged in a preset order If you wish to hide or move channels press on the remote control select Channel gt Channel organizer and press OK toenter Note If the channel search retrieved only the analogue channels it could be caused by poor broadcasting and therefore is not covered by manufacturer warranty Manufacturers cannot be held responsible for lack of or poor broadcasting in some areas Using Subtitles You can enable subtitles for each TV channel Subtitles are broadcast via Teletext or DVBT digital broadcasts With digital broadcasts you have the additional option of selecting a preferred subtitle language Note some options are available only when Subtitle is set to On Turning OnOff Subtitles Press on the remote control select Channel gt Subtitle and press OK to enter Select the Subtitle option press OK to enter press to select On or Off and press OK to conrm Press EXIT or to close the menu Enabling Subtitle Languages on digital TV Channels Press on the remote control select Channel gt Subtitle gt Digital subtitle language 1st and press OK to enter
• Page 13 - English - : Using more of your TV 4 Networked standby is set to On in the Network menu under homepage by pressing gt Settings gt Network amp Internet and use to select Networked standby and press OK to activate When the TV is in networked standby mode you can use the app to wake up the TV remotely Notes This feature is disabled if you press and hold the button on the remote control and conrm to shut the TV down Before using the feature of network wake up make sure Settings gt Device Preferences gt Power gt Instant power on is set to on TLink Use this function to search for CEC devices connected to the HDMI sockets in your TV and enable auto power on and auto standby between the TV and CEC devices Enabling or Disabling TLink Press on the remote control select System gt TLink and press OK to enter Press to select TLink and press OK to enter Press to select On or Off and press OK to conrm Press EXIT or to close the menu Using Auto Power On Enables the TV to automatically power on when you power on a CEC device eg DVD with the devices remote Select On to enable this function Using Auto Standby Enables all CEC devices to automatically go to the standby mode when you turn off the TV with the TV remote Select On to enable this function Note the CEC functions depend on the devices connected and it is possible that some devices may not interoperate correctly when connected to this TV The user manual or the manufacturer of the problematic devices should be consulted for further information TCast TCast lets you enjoy plenty of videos rich of applications and share great contents on large screen It also allows you to turn a smart device into a sophisti cated remote control providing more features than your normal TV remote control You can then control your TV through your smart device Follow the onscreen instructions to scan the QR code on the TV screen and download TCast Note Make sure the smart device and your TV are in the same home LAN local area network or network segment to use TV remote function Using EPG Electronic Programme Guide EPG is an onscreen guide that displays scheduled digital TV programmes You can navigate select and view programmes Note the DTV EPG does not require an internet connectionTo use the DTV EPG HbbTV must be set to Off when HbbTV is set to ON then it will enter the HbbTV EPG directly Please refer to HbbTV part of this manual for assistance to set HbbTV to on or off Press on the remote control select Channel gt EPG and press OK to enter or press GUIDE directly if available on the remote control the Programme Guide menu will appear which allows you to get information about the current or next programme playing on each channel Navigate through the different programmes using the buttonsontheremotecontrol Use the related buttons shown at the bottom of the screen to view EPG Programme lter Programmeguidelterfor digital TV programmes Press to display the type list of the programme Navigate through the different types using the buttonsontheremotecontrol Select one or more types which you want to highlight from the type list press OK to select or deselect A checkmark will appear to the right of the type when selected Custom schedule Presstoselecta programme then press the RED button to set the schedule press OK toenteranduse to select Schedule reminder or Schedule recording Select date Press the GREEN button to select date Schedule list Press the YELLOW button to view your schedule list Note if using the remote control of RC802V to access the colour buttons you need to press button on the remote control to display the virtual remote control keyboard rst Press to exit EPG Bluetooth Function not available for some models Bluetooth is a wireless technology standard for exchanging data over short distance between Bluetooth devices You can connect Bluetooth audio device
• Page 14 - English - : Using more of your TV least 1GB free space and a disk speed faster than 50MBsec The bigger the USB drive free space for time shift the bigger the recording length Quick Access of Time Shift Insert a USB disk press PAUSE on the remote control it will access time shift automatically Available for RC802N remote control only PVR Personal Video Recorder not available for some models Allows you to record your favourite TV programmes Before you use the function connect a USB drive to theTVrst Note the feature is available only in selected products and due to specific TV network limitations and country technical requirements might not be available in product or place of installation Feature might also be blocked by TV network due to copyright protection HD content recording protection Please use on the remote control to check if the feature is available in your product Press on the remote control and select PVR Press OK toenterandselect Record It starts to record automatically Press blue button to access Settings and use toadjusttherecordingduration Press OK or to stop recording manually the recorded file will be saved In normal operation the recording will stop automatically when the recording duration expires Note you can find and colour buttons on the virtual remote control keyboard for RC802V In recording the PVR mini pane will also show on the screen to indicate the recording progress To watch the recorded programme exit PVR mode firstPress and select PVR gt PVR list then select the related record file Press OK to play It is the same if you record a digital radio programme Notes This feature is available only for digital non encrypted channels Before you connect the USB drive to the TV make sure you have backed up the data in the drive to avoid the loss of your important data due to unforeseen malfunction The bigger the USB drive free memory for the PVR function the bigger the recording length If you want to change channel or signal source during recording store the recording data before changing the channel or source The TV cannot play files normally if the parameters of the file exceed the limitations of the system the file format is not supported the file is damaged or the file cannot be decoded mouse or keyboard via the TV Press on the remote control press to move the cursor to the Settings area on the right top of the screen and press OK to enter Move to the Remotes amp Accessories area select Add accessory and press OK to enter The TV will search nearby Bluetooth devices automatically Select an available device press OK and follow the guides on the screen to connect it Note bluetooth technology if available in your TV uses 24GHz frequency thus close proximity to WiFi access points routers or microwave ovens might interfere with Bluetooth audio streaming If you face interruptions in audio reception you should restart your Bluetooth device to nd frequency with less interferences and if you continue to face issues you should move closer to TV or increase space between TV and source of interferences The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by TCL is under license Other trademarks and trade names are those of their respective owners Time Shift not available for some models Allows you to pause fast forward and rewind live TV so you dont have to miss any part of your favourite programmes Before you use the function connect a USBdrivetotheTVrstForthersttimeyoushould complete the disk setup for the USB drive Press on the remote control and select Time shift then press OK toconfirm Note this option is available only when Time shift is set to On press ontheremotecontrolpresstoselect Settingsgt Channelgt Time Shift press OK toenteranduse tosetTimeShiftto On or Off Follow the directions on the screen to do the disk setup if you use time shift for the first time After the disk setup is done time shift will start and the time shift menu displays on the screen For later use press and select Time shift press OK to display the time shift menu and operate according to the onscreen prompt Pressing button on the remote control stops the time shift and exits for RC802V you can nd button on the virtual remote control keyboard When the time shift menu disappears and only the timing of the time shift remains on the screen you can press OK to call out the time shift menu Notes Before you plug the USB drive to TV make sure you have backed up the data on the drive to avoid unforeseen malfunction and data loss We recommend that you use a USB drive with at
• Page 15 - English - : Using more of your TV Notes HbbTV services are broadcast or country dependent and may be unavailable in your area You cannot download les to your TV with HbbTV function Application provider or broadcasting related conditions may cause an HbbTV application to be unavailable momentarily To access HbbTV applications you must connect your TV to the Internet via a broadband link HbbTV applications may not work correctly in case of network related issues HbbTV Access Press on the remote control select System gt HbbTV settings and press OK to enter Select HbbTV then press to select On and press OK toconrm When you tune to a digital TV channel that offers HbbTV this will be signaled to you by an onscreen indication generally a red button but other colour buttons may also be used Press the indicated colour button to open the interactive pages Use and the colour buttons to navigate through the HbbTV pages and press OK toconrm HbbTV Deactivation To avoid disturbances that may be caused by HbbTV broadcasting tests you can turn off the HbbTV function Press on the remote control select System gt HbbTV settings and press OK to enter Select HbbTV then press to select Off and press OK toconrm Works with Alexa To use the Works with Alexa function you will need a device like an Amazon Echo or Amazon Echo Dot Sold Separately Set up your Amazon device Then on your TV go to the Settings Menu select System and select Works with Alexa Then follow the on screen prompts Please note that within the Alexa app on your phone you will need to enable the TCL Assistant Skill through the Alexa Skills Menu Netix Settings NetixprovidesondemandmoviesandTVshows deliveredviatheInternetNetixisavailableincertain countriesUnlimited membership is required More informationcanbefoundatwwwnetixcomlthttp wwwnetixcomgt Note you can directly access Netix via clicking the Netix button on the remote control Do not disconnect the USB drive when the system is reading a file or transmitting data otherwise the system or the drive may be damaged Freeview Plus Freeview Plus delivers an aggregated TV service that includes an unrivalled 7 day EPG experience from all the free to air networks in Australia At the press of a button Freeview Plus provides users with all the available Catch Up content along with the ability to set reminders and to search for content via genre Use the following features and dont miss a show A 7 day easy to use EPG All available Catch Up TV content Featured recommendations Ability to browse by genre and search programmes for the next 7 days A favourite function with reminders to live and Catch Up programmes What You Need Your television must be connected to a high speed broadband internet connection as well as an aerial To Launch Freeview Plus When you are watching TV you will see a prompt at the top left of the screen Press the corresponding colour key on the remote control to launch Freeview Plus Follow the onscreen instructions and use the colour keys arrow keys and the OK button to navigate Freeview Plus uses HbbTV technology which combines broadcast and broadband An internet connection is required Data usage and conditions apply Freeview Plus is available throughout Australia but Catch Up services vary by region please check www freeviewcomau to see what is available in your area More information about Freeview Plus can be found on wwwfreeviewcomau HbbTV HbbTV Hybrid broadcast broadband TV is a service offered by certain broadcasters and available only on some digital TV channels HbbTV delivers interactive television over broadband Internet These interactive features are added to and enrich the normal digital programmes and include services such as digital teletext electronic programme guide games voting specicinformationrelatedtothecurrentprogramme interactive advertising information magazines catchup TV etc To use HbbTV please ensure your TV is connected to Internet and HbbTV is switched on
• Page 16 - English - : Reset Shop Allows you to reset the TV to factory default settings Press on the remote control to display the homepage Press to select Settings gt Device Preferences gt Reset and press OK to enter Press to select Factory data reset and press OK to enter Then select Erase everything and press OK to confirm Enter 1234 or the PIN according to the onscreen prompt Select OK and press OK toconrm The Initial setup wizard appears Follow the instructions in the section Initial setup Password in Parental Control The default password is 1234 You can change it to a new one The super password is 0423 If you forget your code enter the super password to override any existing codes Using the Handsfree TV Voice Control not available for some models Before using the handsfree TV voice control connect the TV to the network and make sure it can access the GooglewebsiterstThenfollowthestepsbelowto access 1 Turn the builtin MIC switch next to the power button to on before using this function 2 Access the Android TV homepage by pressing on the remote control 3 Select Settings gt Quick Settings gt Ok Google detection and press OK to turn it on You can also set it by selecting Settings gt Device Preferences gt Google Assistant gt Ok Google detection 4 Say OK Google to activate it Notes The availability of handsfree TV voice control depends on your regioncountrylanguage and your model For details please refer to your local dealer A quiet surrounding is required for better function when using it The recommended using distance is within 2 meters in front of TV set Turn the builtin MIC switch to off if you are not going to use it Or set the Ok Google detection to off Standby power consumption will increase because the builtin MIC is always listening when the Google Assistant or voice control with the builtin MIC is enabled Using more of your TV
• Page 17 - English - : Chapter 5 Other Information Problems amp Solutions Note problems amp solutions 1 to 2 are for the TV models which have network functions so users of nonconnected TV models can disregard them compressed so they may automatically stop playing during playback 7 What should I pay attention to when I do SW updating No power cuts when SW updating Avoid any operations with your remote control when SW updating Depending on your internet connection speed the software updating process may take some time 8 There are no distinct changes of TV interface after SW updating Under certain conditions SW updating may not only update or add new functions but also improve the performance of the TV set without distinct changes to the user interface Also there may be no changes to the user interface at all 9 What should I do when SW updating process stops due to a sudden poweroff If you do SW updating by USB do not pluck the USB from your TV and restart your TV to continue SW updating If you do SW updating by Network also restart your TV and check if it is well functioned 10 With a USB device being inserted into the TV in advance I am prompted that no USB devices are detected after I access Media why There may be something wrong with your mobile hard disks damaged or with low voltage You could increase power supply by inserting the two plugs on one end on the USB wire into TVs USB port simultaneously 11 External device cannot be recognized Some external devices eg webcam smart phone tablet game handle and external wireless adapter may not be compatible with the TV and cannot be supported for certain functions nScreen wireless display gesture control face recognition if any Please try a similar device If it does not work contact your local dealer 12 Voice search does not work Check if your remote control has been successfully paired with your TV Check if the language setting is correct Check if Google server is available and stable 1 Fail to link to the network Check if your TV is connected with the network Reboot your TV Consultyourinternetserviceprovidertoconrm if access of your router is supported Refer to the operation manual of your router Make sure your TV is connected to a router and make sure your router is powered on Check that your routermodem has an internet connection and that your Ethernet cableswireless connection is OK Test your connection with a computer to make sure it is OK Should the problem persist contact customer service 2 The video could not be played smoothly VideosfromyourUSBashdriveItmayresult fromdatatransmissionoritscodeowisfarbeyond the supported formats of this TV set Videos downloaded from internet or online videos a It may be caused by the lower bandwidth of your network A high network speed is required to handle online videos b Peak internet usage times may affect the bandwidth c Check if any other computers on the same network are also operating as they may be using up bandwidth Especially if they are downloading or playing online videos d The video may not be smooth itself it is not the problem of your TV or network 3 When two mobile hard disks are connected with the TV at the same time they will not be recognized some times All mobile hard disks consume a lot of power which may result in power supply problems We recommend inserting only one hard disk or a low power consumption mobile hard disk 4 The video from a mobile hard disk USB is playing with no sound The audio format of the video in your mobile hard disk is not supported by the TV player 5 Some videos fail to play The formats of the videos may not be supported by the TV especially videos shot by certain kinds of cameras generally with their private protocol of formats which are not compatible with your TV 6 Video stops playing midway Mistakes may occur when videos are copied or
• Page 18 - English - : Other Information Troubleshooting Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list No picture no sound 1 Check if the fuse or circuit breaker is working 2 Plug another electrical device into the outlet to make sure it is working or turned on 3 Power plug is in a bad contact with the outlet 4 Check the signal source No colour 1 Change the colour system 2 Adjust the saturation 3 Try another channel Blackwhite programme may be received Remote control does not work 1 Change the batteries 2 Batteries are not installed correctly 3 Main power is not connected No picture normal sound 1 Adjust the brightness and contrast 2 Broadcasting failure may happen Normal picture no sound 1 Press the VOLUME UP button to increase volume 2 Volume is set to mute press the Mute button to restore sound Available for RC802N remote control only 3 Change the sound system 4 Broadcasting failure may happen Unorderly ripples on the picture It is usually caused by local interference such as cars daylight lamps and hair driers Adjust the antenna to minimize the interference Snowy dots and interference If the antenna is located in the fringe area of a television signal where the signal is weak the picture may be marred by dots When the signal is extremely weak it may be necessary to install a special antenna to improve the reception 1 Adjust the position and orientation of the indoor outdoor antenna 2 Check the connection of antenna 3 Fine tune the channel 4 Try another channel Broadcasting failure may happen Ignition Black spots or horizontal streaks appear or the picture uttersordriftsThisisusuallycausedbyinterference from car ignition system neon lamps electric drills or other electrical appliance Ghost Ghosts are caused by the television signal following two pathsOneisthedirectpaththeotherisreectedfrom tall buildings hills or other objects Changing the direction or position of the antenna may improve the reception Radio frequency interference This interference produces moving ripples or diagonal streaks and in some case loss of contrast in the picture Find out and remove the radio interference source To bring you better visual experience please remove all labels if any from TV front panel and screen before use Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance Product design and specications may be changed without notice
• Page 19 - English - : Other Information Legal Statement Legal Statement of TCL manufacturer of this TV set Due to the various capabilities of products featuring the SmartTV Services as well as limitations in the available content certain features applications and services may not be available on all devices or in all territories Some features on SmartTV may also require additional peripheral devices or membership fees that are sold separately Please visit our website for more informationon specicdevice informationandcontent availability The services and availability of content through SmartTV are subject to change from time to time without prior notice All content and services accessible through this device belong to third parties and are protected by copyright patent trademark andor other intellectual property laws Such content and services are provided solely for your personal noncommercial use You may not use any content or services in a manner that has not been authorized by the content owner or service provider Without limiting the foregoing unless expressly authorized by the applicable content owner or service provider you may not modify copy republish upload post transmit translate sell create derivative works exploit or distribute in any manner or medium any content or services displayed through this device You expressly acknowledge and agree that use of the device is at your sole risk and that the entire risk as to satisfactory quality performance and accuracy is with you The device and all third party content and services are provided as is without warranty of any kind either express or implied TCL expressly disclaims all warranties and conditions with respect to the device and any content and services either express or implied including but not limited to warranties of merchantability ofsatisfactoryqualitytnessforaparticularpurposeof accuracy of quiet enjoyment and noninfringement of third party rights TCL does not guarantee the accuracy validity timeliness legality or completeness of any content or service made available through this device and does not warrant that the device content or services will meet your requirements or that operation of the device or services will be uninterrupted or errorfree Under no circumstances including negligence shall TCL be liable whether in contract or tort for any direct indirect incidental special or consequential damages attorney fees expenses or any other damages arising out of or in connection with any information contained in or as a result of the use of the device or any content or service accessed by you or any third party even if advised of the possibility of such damages Third party services may be changed suspended removed terminated or interrupted or access may be disabled at any time without notice and TCL makes no representation or warranty that any content or service will remain available for any period of time Content and services are transmitted by third parties by means of networks and transmission facilities over which TCL has no control Without limiting the generality of this disclaimer TCL expressly disclaims any responsibility or liability for any change interruption disabling removal of or suspension of any content or service made available through this device TCL may impose limits on the use of or access to certain services or content in any case and without notice or liability TCL is neither responsible nor liable for customer service related to the content and services Any question or request for service relating to the content or services should be made directly to the respective content and service providers
• Page 20 - English - : TCL Electronics Australia Pty Ltd ABN 83 111 032 896 Telephone 1300 738 149 serviceautclcom wwwtclcomau Like us on Facebook ThetermsHDMIHDMIHighDenitionMultimediaInterfaceandthe HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc HEVC or H265 is the successor to H264 and strives to deliver video with equivalent quality with bitrate savings of up to 50 percent HEVC is critical for streaming highquality video even in congested network environments and will be a driving factor in the delivery of 4K content to new Ultra HD displays Dolby Dolby Vision Dolby Atmos Dolby Audio and the doubleD symbol are trademarks of Dolby Laboratories Manufactured under license from Dolby LaboratoriesCondentialunpublishedworksCopyright19922019Dolby Laboratories All rights reserved The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by TCL is under license Other trademarks and trade names are those of their respective owners Freeview Plus uses HbbTV technology which combines broadcast and broadband An internet connection is required Data usage and conditions apply For DTS patents see httppatentsdtscom Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTSHD and the DTSHD logo are registered trademarks or trademarks of DTSIncintheUnitedStatesandorothercountriesDTSIncAllRights Reserved 72RT51MTEAU1E