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If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please
see below.
Warning! Don’t try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized service
engineer or the shop where you purchased the product.
Problem Possible cause ＆ Solution
Appliance is not
working correctly
Check whether the power cord is plugged into the power outlet
properly.
Check the fuse or circuit of your power supply, replace if
necessary.
The ambient temperature is too low.Try setting the chamber
temperature to a colder level to solve this problem.
Odors from the
compartments
The interior may need to be cleaned
Noise from the
appliance
The sounds below are quite normal:
•Compressor running noises.
•Gurgling sound similar to water boiling.
•Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may
need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
The motor runs
continuously
It is normal to frequently hear the sound of the motor ,it will
need to run more when in following circumstances:
•Temperature setting is set colder than necessary.
•Large quantity of warm bottles have recently been stored
within the appliance.
•The temperature outside the appliance is too high.
•Doors are kept open too long or too often.
•After your installing the appliance or it has been switched off
for a long time.
A layer of frost occurs in
The compartment
Check that the air outlets are not blocked and ensure bottles
are placed within the appliance to allow sufficient
ventilation.Ensure that door is fully closed .To remove the
frost ,please refer to defrosting chapter.
Temperature inside is
too warm
You may have left the door open too long or too frequently;or
the doors are kept open by some obstacle;or the appliance is
located with insufficient clearance at the sides,back and top
Temperature inside is
too cold
Increase the temperature by following the “Operation”chapter.
Doors can’t be closed
easily
Check whether the top of the cooler is tilted back by up to
10~15mm(1/2inch) to allow the doors to self close ,or if
something inside is preventing the doors from closing.
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6
Troubleshooting
Hisense Wine Cooler
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