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44 49-1000586 Rev. 4
Problem Possible Causes What to Do
Brewer leaks during the brew cycle Trouble in closing brewer lid or
damaged K-cup
Press K-cup all the way down into the brewer
prior to closing the lid. Lower needle must
puncture K-cup bfore closing the brewer lid.
Recommend using official Keurig K-cups that
have not been damaged and have a good seal
between the top cover and plastic bottom
My refrigerator door squeaks Diminished lubricant because of
accidental cleaning of the lubricant on
the hinge
It is best to order GEA
lubricant service part
number WR97X166 and apply
on the hinge at following
highlighted location.
It is possible to apply some non-toxic
lubricant such as Petroleum Jelly or NSF H1
approvd food grade lubricant.
IMPORTANT: Do not use WD-40 as it will
remove any remaining grease in or around
the hinge.
Improper leveling Make sure the unit is leveled.
If doors were removed and re-
assembled during installation process,
waterline and/harness under Top
Hinge cover may get out of position
and rub against door while door
swivels.
Remove the Top Hinge cover and make
sure the waterline and harness that passes
through the hinge pin has been properly
seated and does not touch the any of the
door parts during rotation.
Applying some food grade lubricant around
door thimble area will also help.
Troubleshooting Tips... Before you schedule service
TROUBLESHOOTING TIPS
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