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Frequently Asked Questions
101
Problem Possible cause and solution
The left Fridge Zone
door will not open.
The Push2OpenDoor Assistant is switched on but only
the right Fridge Zone door can be controlled with the
Door Assistant.
Not a fault. If the Push2Openfunction is activated
in the case of a handle-free cabinet front, the right
Fridge Zone door must be opened first before the
left Fridge Zone door can be opened.
The storage life of the
food stored in the dry
compartment of the
SmartFresh zone is re-
duced.
The temperature in the dry compartment of the
SmartFresh zone is possibly too high. The tempera-
ture in the dry compartment is controlled by the set
temperature in the Fridge Zone.
Lower the temperature in the Fridge Zone (see
“Setting the temperature” in “The correct tempera-
ture”).
There is condensation
on the door pillar be-
tween the Fridge Zone
doors or on the door
seals.
The combination of high air humidity and low ambient
temperature can result in condensation forming on
the door pillar between the Fridge Zone doors or on
the door seals.
Ensure lower humidity or a higher temperature in
the room.
Switch theCondensation Protection on (see “Switch-
ingCondensation Protection on or off” in “Selecting
additional settings”).
The left Fridge Zone
door and the door pill
feel warm.
Not a fault. The left-hand appliance door features in-
tegrated heating. Switching the heating on prevents
condensation on the door pillar and on the door
seals.
If required, you can switch off the heating (see
“SwitchingCondensation Protection on and off” in
“Selecting additional settings”).
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