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Troubleshooting40
Troubleshooting
4
Symptoms Cause & Solution
When you feel the output
sound of the unit is low.
Check the details below and adjust the unit according to them.
y
Switch the state of DRC function to [OFF] by using “LG Wi-Fi Speaker”.
y
With the sound bar connected with TV, change the AUDIO DIGITAL OUT
setting on TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
y
With the sound bar connected with Player, change the AUDIO DIGITAL OUT
setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].
y
Change Audio DRC setting on connected device setup menu to [OFF] state.
y
Make sure Night Mode is not On. Turn [OFF] Night Mode.
The unit does not connect
with Bluetooth device.
y
Turn off the Bluetooth connection lock function. (Page 33)
Network
Symptoms Cause & Solution
Cannot connect the
speaker to your home
network.
The wireless communication may be interrupted from household devices that are
using radio frequencies. Move the speaker away from them.
Media servers are not
displayed on the device
list.
y
The rewall or anti-virus software on your media server is running. Turn off
the rewall or anti-virus software running on your media server.
y
Make sure that the speaker is connected to the same network that your
media server is connected.
“LG Wi-Fi Speaker”
doesn’t work properly.
Is the “LG Wi-Fi Speaker” plugged in?
y
Plug in the “LG Wi-Fi Speaker”.
Is the LAN cable connected to the wireless router and the “LG Wi-Fi Speaker”
properly?
y
Connect the LAN cable to the LAN port on the back of the “LG Wi-Fi Speaker”
and to your wireless router.
If you restart the router?
y
You need to turn the speaker’s power off and on again.
If you install new router.
y
You need to perform a factory set and setup the network connection for
speaker.
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