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16
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer Not Performing As Expected (cont.)
Fabric damage (cont.) Fabric damage can occur if load
is tightly packed. (cont.).
Use Bulky/Bedding or Jeans/Towels cycle for higher water ll, or
set Water Level knob to Deep Fill setting. See “What’s New Under
the Lid” and “Cycle Guide” to match your load with the best cycle.
NOTE: Deep Fill is not available in the Normal cycle mode.
Selecting the Normal cycle with the Deep Fill setting will result
in auto sensing of the water level.
Add only one or two additional garments after washer has started.
Liquid chlorine bleach may have been
added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Garment care instructions may not
have been followed.
Always read and follow garment manufacturer’s care label
instructions. See the “Cycle Guide” chart to match your load with
the best cycle.
Odors Monthly maintenance not done as
recommended.
See the “Washer Care” section in Washer Maintenance.
Unload washer as soon as cycle is complete.
Using too much detergent. Be sure to measure correctly. Always follow the manufacturer’s
directions.
See the “Washer Care” section.
Lid locked light is
ashing
The lid is not closed. Close the lid. The washer will not start or ll with the lid open.
A cycle was stopped or paused using
the Start/Pause/Unlock Lid button.
The washer may still be spinning. The lid will not unlock until
the basket has stopped spinning. This may take several minutes.
if washing large loads or heavy fabrics.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding
clothes. Do not add packet to dispenser. Follow the manufacturer’s
instructions to avoid damage to your garments.
Washer pumps out water
before nishing cycle
Lid is left open for more than
10 minutes.
Make sure lid is closed before starting a cycle and/or during
prewash (soak).
First try the solutions suggested here
for assistance and to possibly avoid a service call.
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