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11
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
If you experience Possible Causes Solution
Clothes are not drying satisfactorily,
drying times are too long
Lint screen clogged with lint. Lint screen should be cleaned before each load.
The Air Dry/No Heat cycle has been
selected.
Select the correct cycle for the types of garments being
dried. See “Cycle Guide.”
Load too large and heavy to dry
quickly.
Separate the load to tumble freely.
Exhaust vent or outside exhaust
hood clogged with lint, restricting
air movement.
Run the dryer for 5–10 minutes. Hold your hand under
the outside exhaust hood to check air movement. If
you do not feel air movement, clean exhaust system of
lint or replace exhaust vent with heavy metal or exible
metal vent. Make sure vent is not crushed or kinked.
See “Installation Instructions.”
Fabric softener sheets blocking
the grille.
Use only one fabric softener sheet, and use it only
once.
Exhaust vent not the correct length. Check that the exhaust vent is not too long or has
too many turns. Long venting will increase drying
times. Make sure vent is not crushed or kinked.
See “Installation Instructions.”
Exhaust vent diameter not the
correct size.
Use 4" (102mm) diameter vent material.
Dryer located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures
above 45ºF (7ºC).
Dryer located in a closet without
adequate opening.
Closet doors must have ventilation openings at the top
and bottom of the door. The front of the dryer requires
a minimum of 1" (25mm) of airspace, and, for most
installations, the rear of the dryer requires 5" (127mm).
See “Installation Instructions.”
Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.
PUSH TO START knob not pressed
rmly or held long enough.
Press and hold the PUSH TO START knob until you
hear the dryer drum moving.
Household fuse is blown or circuit
breaker has tripped.
Electric dryers use 2 household fuses or circuit
breakers. The drum may be turning, but you may
not have heat. Replace both fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require 240-volt power supply.
Check with a qualied electrician.
Wrong type of fuse. Use a time-delay fuse.
Unusual sounds Dryer had a period of non-use. If the dryer hasn’t been used for awhile, there may
be a thumping sound during the rst few minutes
of operation.
A coin, button, or paper clip is
caught between the drum and front
or rear of the dryer.
Check the front and rear edges of the drum for small
objects. Clean out pockets before laundering.
It is a gas dryer. The gas valve clicking is a normal operating sound.
The four legs are not installed, or
the dryer is not level front to back
and side to side.
The dryer may vibrate if not properly installed.
See “Installation Instructions.”
Clothing knotted or balled up. When balled up, the load will bounce, causing the
dryer to vibrate. Separate the load items and restart
the dryer.
No heat Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have
heat. Electric dryers use 2 household fuses or
circuit breakers. Replace both fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Supply line valve not open. For gas dryers, the valve is open on the supply line.
Incorrect power supply. Electric dryers require a 240-volt power supply.
Check with a qualied electrician.
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