Loading ...
Loading ...
Loading ...
25 261-877-646-5288 ninj akitch en.com
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn
power o and unplug unit before troubleshooting�
Unit doesn’t turn on�
• Make sure unit is plugged in.
• Display will read “- --” once connected to power.
• Place container on base and rotate it clockwise until it clicks into place. Available programs will illuminate,
indicating the unit is ready for use.
Unit doesn’t turn o�
• Remove container from base by rotating it counterclockwise and lifting it. Display should turn off. Unplug
the power cord from the outlet.
Lid/Pro Extractor Blades® Assembly is hard to install on the cup�
• Set the cup on a level surface. Carefully place the lid or Pro Extractor Blades Assembly on the top of the
cup and align the threads so the lid/Pro Extractor Blades Assembly sits flat on the cup. Twist clockwise
until you have a tight seal.
Food is not evenly chopped�
• For best results when chopping, cut pieces down to even sizes and do not overfill the Precision
Processor
™
bowl.
Doesn’t mix well; ingredients get stuck�
• Using the pre-set programs is the easiest way to achieve great results. The pulses and pauses allow the
ingredients to settle toward the blade assembly. If ingredients are routinely getting stuck, adding some
liquid will usually help.
• When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs. Next add liquids or
yogurt, then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.
Motor base won’t stick to counter or tabletop�
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to smooth surfaces.
• Suction feet WILL NOT stick on some surfaces such as wood, tile, and non-polished finishes.
• DO NOT attempt to use unit when the motor base is stuck to a surface that is not secure (cutting board,
platter, plates, etc.).
Unit is dicult to remove from counter for storage�
• Place your hands underneath both sides of the motor base and gently pull the unit up and towards you.
You get a blinking “- --” Message
• Smart Vessel Recognition can detect which container is on the motor base. You may be trying to use a
program that is not designed for the container you have installed. The programs will light up, indicating
which programs are available for each container.
You cannot create snow from solid ice�
• Do not use ice that has been sitting out or has started to melt. Use ice straight from the freezer.
• Start with a few pulses and then go to a continuous blending cycle.
CARE & MAINTENANCE
CLEANING
1 Separate all parts.
2 Wash all containers in warm, soapy water
with a soft cloth.
3 Hand-Washing
Wash blade assemblies in warm, soapy
water using a dishwashing utensil with
a handle to avoid direct contact with the
blades. Exercise care when handling
blade assemblies as the blades are sharp.
Thoroughly rinse and air-dry all parts.
Dishwasher
All attachments are dishwasher safe. It is
recommended that the lids, containers, and
blade assemblies be placed on the top rack
of the dishwasher ONLY. Ensure the blade
assemblies are removed from their containers
before placing in the dishwasher. Exercise
care when handling blade assemblies.
Motor Base
Turn off the unit and unplug the motor base
before cleaning. Wipe motor base with a
clean, damp cloth.
Clean the touchscreen with a soft cloth,
such as microfiber, to prevent scratching. To
remove residue from the touchscreen, you
may use an all-purpose cleaner.
NEVER spray the base or touchscreen with
water or other liquids.
DO NOT use abrasive cloths/pads/brushes
to clean the base or touchscreen, as this
can dull or scratch the surface.
STORING
Wrap the power cord around the cord wrap
on the back of the motor base. Store the unit
upright and store all blade assemblies inside or
attached to their respective containers with their
lids locked into place.
DO NOT store blended or unblended
ingredients in the Single-Serve Cup with the Pro
Extractor Blades
®
Assembly attached.
DO NOT stack items on top of the containers.
Store any remaining attachments alongside
the unit or in a cabinet where they will not be
damaged or create a hazard.
RESETTING THE MOTOR THERMOSTAT
This unit features a unique safety system
that prevents damage to the motor and drive
system should you inadvertently overload
it. If the unit is overloaded, the motor will be
temporarily disabled. Should this occur, follow
the reset procedure below.
1 Unplug the unit from the electricaloutlet.
2 Allow the unit to cool for approximately 15
minutes.
3
Remove the container’s lid and blade
assembly. Empty the container and ensure no
ingredients are jamming the blade assemblies.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is the
most typical cause of appliance overload.
If your unit needs servicing, please call
Customer Service at 1-877-646-5288.
ORDERING REPLACEMENT PARTS
To order additional parts and attachments,
please visit ninjaccessories.com or contact
Customer Service at 1-877-646-5288.
Loading ...
Loading ...
Loading ...