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En-11
● OPERATING INSTRUCTIONS ●
WHEN YOU THINK THAT TROUBLE HAS OCCURRED
Even if these items are checked, when the unit does not recover from the
trouble, stop using the air conditioner and consult your dealer.
Symptom Explanation & Check points
Indoor Unit
The unit cannot be operated.
• Is the breaker turned on?
• Is the power supply plug connected?
• Is the ON timer set? Page 8
The horizontal vane does not
move.
• Are the horizontal vane and the vertical vane
installed correctly?
• Is the fan guard deformed?
The unit cannot be operated for
about 3 minutes when restarted.
• This protects the unit according to instructions
from the microprocessor. Please wait.
Mist is discharged from the air
outlet of the indoor unit.
• The cool air from the unit rapidly cools moisture
in the air inside the room, and it turns into mist.
The swing operation of the
HORIZONTAL VANE is
suspended for a while, then
restarted.
• This is for the swing operation of the HORIZON-
TAL VANE to be performed normally.
The air fl ow direction changes
during operation.
The direction of the horizontal
vane cannot be adjusted with
the remote controller.
• When the unit is operated in COOL or DRY
mode, if the operation continues with air blowing
down for 0.5 to 1 hour, the direction of the air
fl ow is automatically set to upward position to
prevent water from condensing and dripping.
The unit starts operation by
itself when the main power is
turned on, though it isn’t oper-
ated with the remote controller.
• These models are equipped with an auto
restart function. When the main power is
turned off without stopping the unit with the
remote controller and is turned on again, the
unit starts operation automatically in the same
mode as the one set with the remote control-
ler just before the shutoff of the main power.
Refer to “Auto restart function”. Page 5
The indoor unit discolors over
time.
• Although plastic turns yellow due to the infl uence
of some factors such as ultraviolet light and
temperature, this has no effect on the product
functions.
Outdoor Unit
The fan of the outdoor unit
does not rotate even though the
compressor is running. Even if
the fan starts to rotate, it stops
soon.
• When the outside temperature is low during
cooling operation, the fan operates intermittently
to maintain suffi cient cooling capacity.
Water leaks from the outdoor
unit.
• During COOL and DRY operations, pipe or pipe
connecting sections are cooled and this causes
water to condense.
Remote controller
The display on the remote
controller does not appear or it
is dim. The indoor unit does not
respond to the remote control
signal.
• Are the batteries exhausted? Page 4
• Is the polarity (+, -) of the batteries correct?
Page 4
• Are any buttons on the remote controller of other
electric appliances being pressed?
Symptom Explanation & Check points
Does not cool
The room cannot be cooled
suffi ciently.
• Is the temperature setting appropriate?
Page 5
• Is the fan setting appropriate? Please change
fan speed to High or Super High.
Page 6
• Are the fi lters clean? Page 10
• Is the fan or heat exchanger of the indoor unit
clean? Page 10
• Are there any obstacles blocking the air inlet or
outlet of the indoor or outdoor unit?
• Is a window or door open?
• When a ventilation fan or a gas cooker is used
in a room, the cooling load increases, resulting
in an insuffi cient cooling effect.
• When the outside temperature is high, the cooling
effect may not be suffi cient.
• It may take a certain time to reach the setting
temperature or may not reach that depending on
the size of the room, the ambient temperature,
and the like.
Airfl ow
The air from the indoor unit
smells strange.
• Are the fi lters clean? Page 10
• Is the fan or heat exchanger of the indoor unit
clean? Page 10
• The unit may suck in an odor adhering to the
wall, carpet, furniture, cloth, etc. and blow it out
with the air.
Sound
Cracking sound is heard. • This sound is generated by the expansion/con-
traction of the front panel, etc. due to change in
temperature.
“Burbling” sound is heard. • This sound is heard when the outside air is
absorbed from the drain hose by turning on the
range hood or the ventilation fan, making water
fl owing in the drain hose to spout out.
This sound is also heard when the outside air
blows into the drain hose in case the outside
wind is strong.
Mechanical sound is heard
from the indoor unit.
• This is the switching sound in turning on/off the
fan or the compressor.
The sound of water fl owing is
heard.
• This is the sound of refrigerant or condensed
water fl owing in the unit.
Hissing sound is sometimes
heard.
• This is the sound when the fl ow of refrigerant
inside the unit is switched.
Timer
Weekly timer does not operate
according to settings.
• Is the ON/OFF timer set? Page 8, 9
• Transmit the setting information of the weekly
timer to the indoor unit again. When the infor-
mation is successfully received, a long beep will
sound from the indoor unit. If information fails to
be received, 3 short beeps will be heard. Ensure
information is successfully received. Page 9
• When a power failure occurs and the main power
turns off, the indoor unit built-in clock will be
incorrect. As a result, the weekly timer may not
work normally.
Be sure to place the remote controller where
the signal can be received by the indoor unit.
Page 3
The unit starts/stops the opera-
tion by itself.
• Is the weekly timer set? Page 9
In the following cases, stop using the air conditioner and consult your dealer.
• When water leaks or drips from the indoor unit.
• When the upper operation indicator lamp blinks. Except for when the lamp of
a multi unit blinks while the unit is on standby.
• When the breaker trips frequently.
• The remote control signal is not received in a room where an electronic ON/
OFF type fl uorescent lamp (inverter-type fl uorescent lamp, etc.) is used.
• Operation of the air conditioner interferes with radio or TV reception. An ampli-
fi er may be required for the affected device.
• When an abnormal sound is heard.
• When any refrigerant leakage is found.
JG79Y271H02_en.indd 11 2017/04/28 13:35:18
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