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29TROUBLESHOOTING
ENGLISH
Parts & Features
Problem Possible Cause & Solutions
Doors will not close
correctly or pop open.
Food packages are blocking the door open.
• Rearrange food containers to clear the door and door shelves.
Ice bin, crisper cover, shelves, door bins, or drawers are out of
position.
• Push bins all the way in and put crisper cover, shelves and drawers
into their correct positions. See the Operation section for more
information.
The doors were removed during product installation and not
properly replaced.
• Contact the installer to properly install the doors.
Refrigerator is not leveled properly.
• Contact the installer to properly level the refrigerator.
Doors are difficult to
open.
The gaskets are dirty or sticky.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat
of appliance polish or kitchen wax on the gaskets after cleaning.
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the
warm air cools, it can create a vacuum. If the door is hard to open,
wait one minute to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator wobbles or
seems unstable
Leveling legs are not adjusted properly.
• Contact the installer to properly level the refrigerator.
Floor is not level.
• It may be necessary to add shims under the leveling legs or rollers to
complete installation.
Lights do not work.
LED interior lighting failure.
• The refrigerator compartment lamp is LED interior lighting, and
service should be performed by a qualified technician.
The interior of the
refrigerator is covered
with dust or soot.
The refrigerator is located near a fire source, such as a fireplace,
chimney, or candle.
• Make sure that the refrigerator is not located near a fire source, such
as a fireplace, chimney or candle.
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