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25
TROUBLESHOOTING
Please troubleshoot using the details below before contacting Omega Customer
Service for repair or service. When contacting Omega for after-sales service, please
have the manufacturer’s serial number or bar code available.
The Appliance Does Not Work
• Make sure the power cord is plugged in correctly.
• Make sure the juicer is assembled correctly. If the right latch arm is not locked into
place, the appliance will not operate.
• Make sure the appliance is assembled according to the instructions in this manual.
Refer to the instructions.
• If the appliance still does not work, please contact Omega Customer Service for
additional support.
The Appliance Stops During Normal Operation
• Check for large pieces of food stuck in the appliance.
• If the appliance still does not work, please contact Omega Customer Service for
additional support.
Fine Lines or Scratch Marks
• This is normal. Do not be concerned. These are molding marks resulting from the
normal manufacturing process.
Juice Leaks Over the Base
• Check to make sure a cup is properly located under the juice spout.
• Do not force too much food into the juicer. Push food gradually for extraction.
• Check to make sure the pulp receptacle bin is properly placed behind the motor
case housing.
Juicer Shakes when In-Use
• This is normal as the strainer basket rotates. It is not a malfunction. Hard ingredients
such as carrots, potatoes, radishes, beets, etc. may cause shaking more so than soft
ingredients.
• Depending on the rmness of the ingredient, there may be a more pronounced
shaking of the motor.
• Slight shaking may be caused by the motor.
CONTACT US:
Customer Service: 1-800-633-3401
Online: www.OmegaJuicers.com/contact-omega-juicers
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