GE - General Electric PSD3220Z00BB RCA Built-In Dishwasher

User Manual - Transcript

• Page 1: PSD1000 PSD2220 PSD3220 PSD3230 PSD3420 PSD3430 Part No 165D3527P035 Pub No 795034 1 897 CG Dishwashers Owners Manual
• Page 2 - English - : Welcome to the RCA family Were proud of our quality products and we are committed to providing dependable service Youll see it in this easytouse manual and youll hear it in the friendly voices of our customer service department Best of all youll experience these values each time you use your dishwasher Thats important because your new dishwasher will be part of your family for many years And we hope you will be part of ours for a long time to come We thank you for buying RCA We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home Congratulations You Are Now Part Of The RCA Family Important Fill out and return the Consumer Product Ownership Registration card that is packed with this product If you cannot find it please send in the duplicate card printed in the back of this manual Write the model and serial numbers here You can find them on the tub wall just inside the door Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the warranty
• Page 3 - English - : RCA amp You A Service Partnership Inside you will find many helpful hints on how to use and maintain your washer properly Just a little preventive care on your part can save you a great deal of time and money over the life of your dishwasher Read this Manual Ask any RCAappliance owner and they will tell you we stand behind our products with unmatched quality service However did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes This Owners Manual can tell you how Youll find many answers to common problems here If you review our chart of Troubleshooting Tips first you may not need to call for service at all Review the Section on Troubleshooting Tips If you do need service you can relax knowing help is only a phone call away A list of tollfree customer service numbers is included in the back section If You Need Service Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Safety Information 47 Operating Instructions Control Panels 8 Control Settings 9 Dial Cycles 10 11 Using the Dishwasher 12 13 Loading the Dishwasher Racks 14 15 Care and Cleaning 16 17 Optional Accessories 18 Troubleshooting Tips Before You Call For Service 1924 Customer Service Product Registration 29 Warranty 31 Service Telephone Numbers Back Cover
• Page 4 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING WARNING For your safety the information in this manual must be followed to minimize the risk of fire explosion electric shock or to prevent property damage personal injury or loss of life Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water has not been used for two weeks or more prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes Do this before using any electrical appliance which is connected to the hot water system This simple procedure will allow any builtup hydrogen gas to escape Since the gas is flammable do not smoke or use an open flame or appliance during this process WATER HEATER SAFETY
• Page 5 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Use your dishwasher only for its intended purpose as described in this Owners Manual This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used If you did not receive an Installation Instructions sheet with your dishwasher you can receive one by calling us tollfree at the GE Answer Center 8006262000 Connect to a grounded metal permanent wiring system or run an equipment grounding conductor with the circuit conductors and connect to the equipment grounding terminal or lead of the appliance Improper connection of the equipmentgrounding conductor can result in a risk of electric shock Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded Dispose of discarded appliances and shipping or packing material properly Do not attempt to repair or replace any part of your dishwasher unless it is specifically recommended in this manual All other servicing should be referred to a qualified technician To minimize the possibility of electric shock disconnect this appliance from the power supply before attempting any maintenance NOTE Turning the dishwasher off does not disconnect the appliance from the power supply We recommend having a qualified technician service your appliance PROPER INSTALLATION AND MAINTENANCE
• Page 6 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING DO NOT Do not tamper with controls Do not abuse sit on or stand on the door or dish rack of the dishwasher Do not discard a dishwasher without first removing the door of the washing compartment Do not store or use combustible materials gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Do not allow children to play inside on or with this appliance or any discarded appliance WARNING
• Page 7 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information WHEN USINGYOUR DISHWASHER Use only powder or liquid detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children Locate sharp items so that they are not likely to damage the door seal Load sharp knives with the handles up to reduce the risk of cuttype injuries Do not wash plastic items unless marked dishwasher safe or the equivalent For plastic items not so marked check the manufacturers recommendations Do not touch the heating element during or immediately after use Do not operate your dishwasher unless all enclosure panels are properly in place Close supervision is necessary if this appliance is used by or near children Load light plastic items so they will not become dislodged and drop to the bottom of the dishwasher they might come into contact with the heating element and be damaged Read and follow this Safety Information carefully SAVE THESE INSTRUCTIONS
• Page 8 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service About the dishwasher control panel You can locate your model number on the tub wall just inside the door Throughout this manual features and appearance may vary from your model Model PSD2220 Model PSD1000 OFF OFF ON HEATED DRY ON OFF ON WATER SAVER RINSE amp HOLD HEATED DRY OFF OFF ON HEATED DRY NORMAL WASH POTS amp PANS OFF ON WATER SAVER RINSE amp HOLD HEATED DRY OFF OFF ON HEATED DRY HEATED DRY ON NORMAL WASH PLATE WARMER Models PSD3220 and PSD3230 OFF OFF ON ON WATER SAVER RINSE amp HOLD PLATE WARMER HEATED DRY OFF HEATED DRY NORMAL WASH POT amp PANS HEATED DRY ON HI TEMP WASH ON OFF Models PSD3420 and PSD3430 START DELAY OFF RINSE amp HOLD PLATE WARMER HEATED DRY OFF NORMAL WASH POTS amp PANS HEATED DRY ON ENERGY SAVER DELAYED START START HOURS WATER SAVER LIGHT WASH HI TEMP WASH HEATED DRY 3 1
• Page 9 - English - : Options HI TEMP Provides extra heat for best performance It is used WASH best with heavilysoiled dishes HEATED DRY Turns the drying heater on for fast drying This cycle ON HEATED will extend the time to your wash cycle DRY HEATED DRY Shuts off the drying heat option Dishes air dry OFF naturally and energy is saved ENERGY SAVER Turns all options off Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Control Settings Cycles POTS amp PANS For heavily soiled dishes or cookware with driedon or bakedon soils Everyday dishes may be included This cycle will not remove burnedon foods NORMAL WASH For loads of everyday dishes glasses and cookware with medium soils NOTE Many dishes have lighter soil than normal Choosing a cycle other than NORMAL WASH will save energy and water LIGHT WASH For dishes with light soils WATER SAVER RINSE amp HOLD For rinsing partial loads that will be washed later Do not use detergent PLATE WARMER For warming clean dishes and serving plates This cycle will take approximately 32 minutes Make sure the Dial is at the OFF position Latch the door Start Slowly turn the Dial to the START or ON position Dont turn it past the START or ON position or you could accidentally miss a rinse There is a time delay between startup and water fill so you will not hear any wash action right away
• Page 10 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service About the dial cycles Water Saver PSD2220 PSD3220 and PSD3230 only For quickly washing loads of everyday dishes with light soils that have not dried on Be sure the door is unlatched Select the NORMAL WASH cycle and any options Slowly turn the Dial to WATER SAVER Latch the door to start the cycle OFF ON WATER SAVER RINSE amp HOLD PLATE WARMER HEATED DRY OFF HEATED DRY ON Rinse amp Hold PSD2220 PSD3220 PSD3230 PSD3420 and PSD3430 only For rinsing partial loads that will be washed later Do not use detergent Make sure ENERGY SAVER or HEATED DRY OFF is selected Be sure the door is unlatched Slowly turn the Dial to RINSE amp HOLD Latch the door to start the cycle OFF ON WATER SAVER RINSE amp HOLD PLATE WARMER HEATED DRY OFF HEATED DRY ON Plate Warmer PSD2220 PSD3220 PSD3230 PSD3420 and PSD3430 only For warming clean dishes and serving plates This cycle will take approximately 32 minutes Load clean dishware to be warmed Select HEATED DRY ON or HEATED DRY Be sure the door is unlatched Slowly turn the Dial to PLATE WARMER Latch the door to start the cycle OFF ON WATER SAVER RINSE amp HOLD PLATE WARMER HEATED DRY OFF HEATED DRY ON
• Page 11 - English - : Start Delay PSD3420 and PSD3430 only The START DELAY will allow you to delay the start time of any cycle not on the Dial automatically for up to 6 hours Be sure the door is unlatched Select the wash cycle and option you want Slowly turn the Dial to desired time The DELAYED START light will come on Latch the door to start the cycle START DELAY OFF RINSE amp HOLD PLATE WARMER HEATED DRY OFF HEATED DRY ON START HOURS Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Cycle Sequence Water Time Cycles approx approx Cycle Sequence POTS amp PANS 95 gal 63 min Rinse Rinse Rinse Main Wash Rinse Rinse Rinse NORMAL WASH 80 gal 63 min Rinse Rinse Rinse Main Wash Rinse Rinse Rinse LIGHT WASH 67 gal 63 min Rinse Rinse Rinse Main Wash Rinse Rinse Rinse WATER SAVER 54 gal 63 min Rinse Rinse Rinse Main Wash Rinse Rinse Rinse RINSE amp HOLD 39 gal 12 min Rinse Rinse Rinse Main Wash Rinse Rinse Rinse Drying Options HEATED DRY and HEATED DRY ON Available on all wash cycles except RINSE amp HOLD Add approximately 32 minutes to the cycle ENERGY SAVER and HEATED DRY OFF Drying heater is turned off Dishes dry naturally
• Page 12 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service Using the dishwasher Check the Water Temperature The entering water must be at least 120F and not more than 150F for effective cleaning and to prevent dish damage Check the water temperature with a candy or meat thermometer Turn on the hot water faucet nearest the dishwasher place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising Using a Rinse Agent A rinse agent such as JETDRY makes water flow off the dishes quickly thereby reducing water spotting Fill the rinse agent dispenser until it reaches the bottom of lip inside the opening Replace cap To check if rinse agent is needed remove the cap and look into the dispenser A full dispenser should last about one month If rinse agent spills wipe it up immediately It can keep your detergent from working
• Page 13 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Proper Use of Detergent Use only detergent specifically made for use in dishwashers Keep your detergent fresh and dry Dont put powder detergent into the dispenser until youre ready to wash dishes The amount of detergent to use depends on whether your water is hard or soft With hard water you need extra detergent With soft water you need less detergent Protect your dishes and dishwasher by contacting your water department and asking how hard your water is Twelve or more grains is extremely hard water A water softener is recommended Without it lime can build up in the water valve which could stick while open and cause flooding Too much detergent with soft water can cause a permanent cloudiness of glassware called etching Youll find two detergent dispensers on the door of your dishwasher All wash cycles except RINSE amp HOLD require detergent in the main cup If your dishes have extra heavy soil or you have hard water you may want to add detergent to the open cup also Be sure the Dial is at OFF position before adding detergent Otherwise the detergent cup will not close and latch properly Add detergent then close the main cup NOTE To open detergent cup after it has been closed simply turn the detergent cup handle counterclockwise until it releases A snapping sound may be heard Open Cup Main Cup Forget to Add a Dish A forgotten dish can be added any time before the main wash Push the door latch to the left Do not open the door until water spray action stops Steam may rise out of the dishwasher Add forgotten dishes Close the door and push the latch to the far right
• Page 14 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service Loading the dishwasher racks For best dishwashing results follow these loading guidelines Features and appearance of racks and silverware baskets may vary from your model Upper Rack The upper rack is for glasses cups and saucers Cups and glasses fit best along the sides This is also a secure place for dishwashersafe plastics The upper rack is good for all kinds of odd shaped utensils Saucepans mixing bowls and other items should be placed face down Secure larger dishwashersafe plastics over two fingers when possible Make sure small plastic items are secure so they cant fall onto the heating element The Wash Tower Keep the center area clear in the lower rack The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle Dont block it or load tall things next to it Also be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack This could block the wash arm and cause poor washing results
• Page 15 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Lower Rack When loading the lower rack do not load large platters or trays in the front right corner They may prevent detergent from circulating during the wash cycle The lower rack is best used for plates saucers and cookware Large items such as broiler pans and racks should go along the sides Load platters pots and bowls along the sides in corners or in the back The soiled side of items should face the center of the rack Silverware Basket Put flatware in the removable basket with fork and knife handles up to protect your hands Place spoons in the basket with handles down Mix knives forks and spoons so they dont nest together Distribute evenly Small plastic items such as measuring spoons and lids from small containers should go in the bottom of the silverware basket with silverware on top Dont let any item extend through bottom A security cell cover on some models can be lowered to either side to secure lightweight items from the effects of the vigorous wash action
• Page 16 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service Caring for the dishwasher To clean the control panel use a lightly dampened cloth then dry thoroughly To clean the exterior use a good appliance polish wax Never use sharp objects scouring pads or harsh cleaners on any part of the dishwasher Protect Against Freezing If your dishwasher is left in an unheated place during the winter ask a service technician to Cut off electrical power to the dishwasher Remove fuses or trip circuit breaker Turn off the water supply and disconnect the water inlet line from the water valve Drain water from the inlet line and water valve Use a pan to catch the water Reconnect the water inlet line to the water valve Remove the plastic sump cover in the tub bottom and use a sponge to soak up water in the rubber boot Sump cover screws
• Page 17 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Check the air gap any time your dishwasher isnt draining well Does Your Dishwasher Have an Air Gap An air gap protects your dishwasher against water backing up into it if a drain clogs The air gap is not a part of the dishwasher It is not covered by your warranty Not all plumbing codes require air gaps so you may not have one The air gap is easy to clean Turn off the dishwasher and lift off the chrome cover Unscrew the plastic cap and clean with a toothpick Two types of air gaps
• Page 18 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service About optional accessories You can change the door and lower access panel appearance of your dishwasher by ordering one of these optional accessories Color Panels 14 Wood Panel Trim Kit 34 Trimless Panel Kit These accessories are available at extra cost VISA MasterCard or Discover cards accepted by calling 8006262002 Specify accessory number when ordering Descriptions of Optional Accessories Color panels Replacement door panels and lower access panels are available in the following colors GPF300A Almond GPF300B Black GPF300W White Wood panel trim kit This accessory contains trim and instructions for you to supply and install a 14² thick decorative wood door and lower access panel GPF325A Almond GPF325B Black GPF325W White NOTE The GPF100 dishwasher door spring kit must also be ordered and installed when the door panel weighs four lbs or more Trimless panel kit This accessory contains parts and instructions for you to supply and install a 34² thick decorative wood door and lower access panel GPF375 NOTE The GPF100 dishwasher door spring kit will be included with the trimless panel kit and must be installed with it
• Page 19 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Before you call for service Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service Problem Possible Causes What To Do Dishwasher wont run Fuse is blown or the Replace fuse or reset circuit breaker tripped circuit breaker Remove any other appliances from the circuit Noise Some of the sounds Soft food disposal youll hear are normal shredding action Drain valve opening to pump water out Timer control as cycle progresses Detergent cup opening The motor stopping during the drying period Utensils are not secure Make sure everything is in the rack or something secured in dishwasher small has dropped into the rack Motor hums Dishwasher has not been used on a regular basis If you do not use your dishwasher often set it to fill and pump out once every week This will help keep the seal moist and the garbage disposer clear
• Page 20 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service Before you call for service Troubleshooting Tips Problem Possible Causes What To Do Water standing in This is normal A small amount of clean the bottom of the tub water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated Water wont pump Drain is clogged If you have an air gap out of the tub clean it Check to see if your kitchen sink is draining well If not you may need a plumber If the dishwasher drains into a disposer run disposer clear Suds in the tub Correct detergent Use only automatic wasnt used dishwasher detergents to avoid sudsing To remove suds from the tub open the dishwasher and let suds evaporate Add 1 gallon of cold water to the tub Close and latch the dishwasher Pump out water by slowly turning the Dial until a drain period is reached Repeat if necessary Rinse agent Always wipe up rinse agent was spilled spills immediately
• Page 21 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Problem Possible Causes What To Do Stained tub interior Detergent with Some detergents contain colorant was used colorant pigment or dyes that will discolor the tub interior with extended use Check the detergent cup for signs of any discoloration If cup is discolored change to detergent without any colorant Dishes dont dry Low inlet water Make sure inlet water temperature temperature is correct Rinse agent dispenser Check the rinse agent is empty dispenser Dishes and flatware Inlet water temperature Raise the water heater not clean is below 120F temperature to 120F Water pressure is Turn on a faucet Is water temporarily low coming out more slowly than usual If so wait until pressure is normal before using your dishwasher Air gap is clogged Clean the air gap Improper rack loading Make sure large dishware does not block the detergent dispenser or the wash arm
• Page 22 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service Before you call for service Troubleshooting Tips Problem Possible Causes What To Do Spots and filming Extremely hard water To remove stubborn spots on glasses and from glassware flatware Low inlet water Remove all metal temperature utensils from the dishwasher Overloading the Do not add detergent dishwasher Select the longest cycle Start the dishwasher and Improper loading allow to run for 18 to 22 minutes Dishwasher will Old or damp powder now be in the main wash detergent Open the door and pour 2 cups 500 ml of white Rinse agent dispenser vinegar into the bottom of empty the dishwasher Close the door and allow Too little detergent to complete the cycle If vinegar rinse doesnt work Repeat as above except use 14 cup 60 ml of citric acid crystals instead of vinegar Cloudiness on Combination of soft This is called etching and glassware water and too much is permanent To prevent detergent this from happening use less detergent if you have soft water Wash glassware in the shortest cycle that will get them clean Water temperature Lower the water heater entering the dishwasher temperature exceeds 150F
• Page 23 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Problem Possible Causes What To Do Yellow or brown film Tea or coffee stains Remove the stain by hand on tub using a solution of 12 cup bleach and 3 cups warm water WARNING Before cleaning interior wait at least 20 minutes after a cycle for the heating element to cool down Failure to do so can result in burns An overall yellow or A special filter in the water brown film can be caused supply line is the only way by iron deposits in water to correct this problem Contact a water softener company White film on inside Hard water minerals To clean the interior apply surfaces dishwasher detergent to a damp sponge Wear rubber gloves Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing
• Page 24 - English - : Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service Problem Possible Causes What To Do Detergent cup lid Dial is not in the OFF Turn the Dial to OFF wont latch position and slide the door latch to the left Detergent left in Dishes are blocking the Reposition the dishes dispenser cups detergent cups Steam This is normal Steam comes through the vent by the door latch during drying and when water is being pumped out Black or gray Aluminum utensils have Remove marks with a mild marks on dishes rubbed against dishes abrasive cleaner Before you call for service Troubleshooting Tips
• Page 25: Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information Notes
• Page 26: Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service Notes
• Page 27: Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
• Page 28: Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service Notes
• Page 29 - English - : General Electric Company Warranty Registration Department PO Box 34070 Louisville KY 402324070 GE Service Protection Plus GE a name recognized worldwide for quality and dependability offers you Service Protection Plus comprehensive protection on all your appliancesNo Matter What Brand Benefits Include Backed by GE All brands covered Unlimited service calls All parts and labor costs included No outofpocket expenses No hidden deductibles One 800 number to call You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract No questions asked Its that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus theres no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all your valuable household products are protected against expensive repairs Place your confidence in GE and call us in the US tollfree at 8006262224 for more information All brands covered up to 20 years old in the continental US Well Cover Any Appliance Anywhere Anytime Please place in envelope and mail to Cut here
• Page 30 - English - : Consumer Product Ownership Registration Model Number Serial Number Important Mail Today GE Appliances General Electric Company Louisville Kentucky 40225 First Name Mr Ms Mrs Miss Street Address City State Date Placed In Use Month Day Year Zip Code Apt Last Name Phone Number Consumer Product Ownership Registration Dear Customer Thank you for purchasing our product and thank you for placing your confidence in us We are proud to have you as a customer Follow these three steps to protect your new appliance investment Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800GECARES 8004522737 Read your Owners Manual carefully It will help you operate your new appliance properly If you have questions or need more information call the GE Answer Center 8006262000 Important If you did not get a registration card with your product detach and return the form below to ensure that your product is registered 2 3 Model Number Serial Number Cut here
• Page 31 - English - : Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information RCA Dishwasher Warranty All warranty service provided by our Factory Service Centers or an authorized Customer Care technician For service call 800GECARES This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your states Attorney General For The Period Of We Will Replace At No Charge To You One Year Any part of the dishwasher which fails due to a defect in From the date of the materials or workmanship During this full oneyear original purchase warranty we will also provide free of charge all labor and inhome service to replace the defective part Ten Years The tub or door liner if it fails to contain water due to a Only for models PSD2220 defect in materials or workmanship such as cracking PSD3220 PSD3230 chipping peeling or rusting During this full tenyear PSD3420 and PSD3430 warranty we will also provide free of charge all labor From the date of the and inhome service to replace the defective part original purchase Service trips to your home to teach you how to use the product Improper installation Replacement of house fuses or resetting of circuit breakers Failure of the product if it is abused misused or used for other than the intended purpose or used commercially Damage to the product caused by accident fire floods or acts of God Incidental or consequential damage to personal property caused by possible defects with this appliance Cleaning or servicing of the air gap device in the drain line What Is Not Covered Warrantor General Electric Company Louisville KY 40225
• Page 32 - English - : Service Telephone Numbers Expert GE repair service is only a phone call away InHome Repair Service 800GECARES 8004322737 TDD 800TDDGEAC 8008334322 Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call to request information or service Special Needs Service 8006262000 Purchase a GE service contract while your warranty is still in effect and youll receive a substantial discount GE Consumer Service will still be there after your warranty expires Service Contracts 8006262224 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Parts and Accessories 8006262002 If you are not satisfied with the service you receive follow these three steps First contact the people who serviced your appliance Next if you are still not pleased write all the detailsincluding your phone numberto Manager Consumer Relations RCA Appliances Appliance Park Louisville KY 40225 Finally if your problem is still not resolved write Major Appliance Consumer Action Program 20 North Wacker Drive Chicago IL 60606 Service Satisfaction Printed in Louisville KY Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service