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10
your obligation to pay under the AAA Rules. Except as otherwise provided
for, LG waives any rights it may have to seek attorneys’ fees and expenses
from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose
to have the arbitration conducted solely on the basis of (1) documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an
in-person hearing as established by the AAA Rules. If your claim exceeds
$25,000, the right to a hearing will be determined by the AAA Rules. Any
in-person arbitration hearings will be held at a location within the federal
judicial district in which you reside unless we both agree to another location
or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30
calendar days from the date of the first consumer purchaser’s purchase of
the product by either: (i) sending an e-mail to [email protected]om, with the
subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973.You must
include in the opt out e-mail or provide by telephone: (a) your name and
address; (b) the date on which the product was purchased; (c) the product
model name or model number; and (d) the IMEI or MEID or Serial Number,
as applicable (the IMEI or MEID or Serial Number can be found (i) on the
product box; (ii) on a label on the back of the product beneath the battery,
if the battery is removable; or (iii) from the settings menu via the following
path: Settings
About phone Status). You may only opt out of the
dispute resolution procedure in the manner described above (that is, by
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