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PROBLEM POSSIBLE CAUSE
OVEN WILL NOT WORK • The circuit breaker in your house has been tripped, or a fuse has been blown.
• The oven controls are not properly set.
FOOD DOES NOT BROIL • Oven controls not set properly. See the Broiling section.
PROPERLY
• Oven door not closed.
• Improper shelf position being used. See the Broiling Guide.
• Food is being cooked on a hot pan or on cookware not suitable for broiling.
• Aluminum foil used on the broiler pan and grid has not been fitted properly
and slit as recommended.
FOOD DOES NOT ROAST • Oven controls not set properly. See the Baking or Roasting section.
OR BAKE PROPERLY
• Shelf position is incorrect. See the Baking or Roasting section.
• Incorrect cookware or cookware of improper size is being used.
• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
Do It Yourself section.
OVEN TEMPERATURE • Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
TOO HOT OR TOO COLD Do It Yourself section.
CANNOT SEE FLAMES ON • Bright glow of igniter makes flames difficult to see. See the Broiling section.
BOTH SIDES OF
BROIL BURNER
BURNERS HAVE YELLOW
OR YELLOW-TIPPED
FLAMES
If burner flames look like (A), call for service. Normal burner flames should
look like (B) or (C), depending on the type of gas you use.
• With LP gas, some yellow tipping on outer cones is normal.
“BURNING” OR “OILY” • This is normal in a new oven and will disappear in time. To speed the process,
ODOR EMITTING FROM set a self-clean cycle for a minimum of 3 hours. See the Operating the Self-
OVEN WHEN TURNED ON Cleaning Oven section.
STRONG ODOR • An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used. This is temporary.
• Improper air/gas ratio in oven. Adjust oven burner air shutter.
FAN NOISE • A cooling fan may automatically turn on and off to cool internal parts. This is
normal and the fan may continue to run even after the oven is off.
If you need more help…call, toll free:
GE Answer Center
®
800.626.2000
consumer information service
30
PROBLEM SOLVER
(continued)
(B) Yellow tips on
outer cones—
Normal for LP gas
(C) Soft blue flames—
Normal for natural gas
(A) Yellow flames—
Call for service
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