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20
EN
LG ThinQ Application
This feature is only available on models with the c or
d logo.
The LG ThinQ application allows you to communicate
with the appliance using a smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smartphone
using the convenient smart features.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will help you
diagnose the problem.
NOTE
• The application is subject to change for appliance
improvement purposes without notice to users.
• Functions may vary by model.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google
Play Store or Apple App Store on a smart phone.Follow
instructions to download and install the application.
• Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
Smart Diagnosis
This feature is only available on models with the c or
d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability,
Wi-Fi disconnection, local app store policy, or app
unavailability.
• The feature may be subject to change without prior
notice and may have a different form depending on
where you are located.
Using Audible Diagnosis to Diagnose
Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the
instructions for audible diagnosis provided in the LG
ThinQ application.
Display panel is inside the Fridge
door
1
Open the fridge door.
2
Press the Eco Friendly button.
• If the door has been open for longer than 60
seconds, close the door and repeat steps 1 and
2.
3
Hold the phone on the upper left speaker.
4
Press and hold the Freezer button for 3 seconds
while holding your phone in front of the speaker.
5
After the data transfer is complete, the diagnosis will
be displayed in the application.
NOTE
• For best results, do not move the phone while the
tones are being transmitted.
SMART FUNCTIONS
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