Safety & Troubleshooting
Safety and Troubleshooting Information
Safety Precautions and Maintenance • Troubleshooting • Regulatory Information • Other
Related Information
Safety precautions and maintenance
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
● Disconnect the monitor from the power supply if the monitor is not to be used for an
extended period of time.
● Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The
back cover should only be removed by qualified service personnel.
● Do not place objects on top of the monitor cabinet, objects could fall into vents or cover them
and prevent proper cooling of the monitor's electronic devices.
● To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain
or excessive moisture.
● Do not use alcohol or ammonia-based liquid to clean the monitor. If necessary, clean with a
slightly damp cloth. Disconnect the monitor from the power supply before cleaning.
● When positioning the monitor, make sure the power plug and outlet are easily accessible.
Consult a service technician if the monitor does not operate normally when operating instructions of
this manual are followed.
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About This Electronic User's Manual
About This Electronic User's Manual
About This Guide • Other Documents You May Need • Notational Descriptions
About This Guide
This electronic user's guide is intended for anyone who uses the Philips Color Monitor. It describes
the monitor's features, setup, operation and all other information, which is the same exact
information described in our printed version.
The sections are as follows:
● Safety and Troubleshooting Information provides tips and solutions for common problems,
and other related information you may need.
● About This Electronic User's Manual gives overview of what information are included as well
as notation icon descriptions and other documentation you can refer to.
● Product Information gives an overview of the monitor's features and as well as the technical
specifications for this monitor.
● Installing Your Monitor describes the initial setup process and gives an overview of how to
use the monitor.
● On Screen Display provides information on adjusting the settings on your monitor.
● Customer Care and Warranty is a list of worldwide Philips consumer information centers
along with the help desk phone numbers and information on the applicable warranty of your
product..
● Glossary provides more information for technical terms.
● Download allows users to install the entire manual on their hard drive.
● Frequently Asked Questions provides answers to commonly asked questions.
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Other Documents You May Need
In addition to this Electronic User's Guide, you may need to refer to the following documentation:
● Philips Color Monitor Quick Start Guide which summarizes the steps for setting up the
monitor. This is included with this product.
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About This Electronic User's Manual
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Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in
italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: This icon indicates important information and tips that help you make
better use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either
potential damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how
to avoid the problem.
SMART HELP: This icon indicates helpful information when adjusting the On
Screen Display of your monitor.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such
cases, the specific presentation of the warning is mandated by regulatory authority.
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About This Electronic User's Manual
©2005 Koninklijke Philips Electronics N.V.
All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or
broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V.
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202P Product Information
sRGB
sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital
cameras, monitors, printers, scanners, etc.)
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible
device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you
can rely on the correctness of the colors shown on your screen.
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a
predefined setting as well as the color gamut. Therefore it is important to select the sRGB setting in the
monitor's OSD.
To do so, open the OSD by pressing the OK button on the front of your monitor. Use the down button
to go to Color temperature and press OK again. Then move the down button to go to sRGB and press
OK again.
Exit this OSD.
After this, please don't change the brightness or contrast setting of your monitor. If you change either
of these, the monitor will exit the sRGB mode and go to a color temperature setting of 9300K.
* These information are subject to change without notice.
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Automatic Power Saving
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can
automatically reduce its power consumption when not in use. And if an input from a keyboard, mouse or other
input device is detected, the monitor will automatically "wake up". The following table shows the power
consumption and signaling of this automatic power saving features:
Power Management Definition
VESA's Mode Video H-sync V-sync Power Used
Power
Saving (%)
LED color
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202P Product Information
Active ON Yes Yes
Typical
125 W
0 % Green
Sleep
OFF
No No < 1W 99 % Yellow
Switch Off OFF
-- -- < 1W 99 %
Off
This monitor is
ENERGY STAR
®
compliant. As an ENERGY STAR
®
Partner, PHILIPS has
determined that this product meets the
ENERGY STAR
®
guidelines for energy efficiency.
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Physical Specifications
• Dimensions
19.7" x 19.7" x 18.7" / 501 x 502 x 476 mm
(including base)
19.7" x 18.0" x 18.7" / 501 x 458 x 476 mm
(excluding base)
• Weight 26 kg
• Power supply 100-240VAC, 60-50Hz
• Temperature
(operating)
5° to 35°C / 41° to 95°F
• Temperature
(storage)
-25° to +65°C / -13° to +149°F
• Relative humidity 5% to 95%
* Resolution 1280 x 1024, standard size, contrast max., brightness 50%, 9300°, full white pattern.
* These information are subject to change without notice.
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Pin Assignment
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Installing your Monitor
Contrast hotkey. When the UP arrow is pressed, the adjustment
controls for the CONTRAST will show up.
UP and DOWN buttons are used when adjusting the OSD of your
monitor
Brightness hotkey. When the RIGHT arrow is pressed ,the
adjustment controls for BRIGHTNESS will show up.
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also
used in adjusting the OSD of your monitor.
By pressing both the UP and OK buttons, you can easily access the
Input Signals A and/or B.
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Rear View
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Installing your Monitor
1. D-Sub Port - Attach the D-Sub connector that comes with your monitor here.
Other end connects to your PC.
2. Power in - Attach power cable here.
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On-Screen Display
On-Screen Display
Description of the On-Screen Display • The OSD Tree • The OSD Controls
Description of the On Screen Display
What is the On-Screen Display?
This is a feature in all Philips monitors which allows an end-user to adjust screen performance of
monitors directly though an on-screen instruction window. The user interface provides user-
friendliness and ease-of-use when operating the monitor.
Basic and simple instruction on the control keys.
On the front controls of your monitor, once you press the
button, the On Screen Display (OSD)
Main Controls window will pop up and you can now start making adjustments to your monitor's
various features. Use the
or the keys to make your adjustments within.
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On-Screen Display
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The OSD Tree
Below is an overall view of the structure of the On-Screen Display. You can use this as reference
when you want to later on work your way around the different adjustments.
Your monitor may not include all the items in the OSD tree shown below.
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On-Screen Display
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Customer Care and Warranty
Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA TO READ THE WARRANTY COVERED:
WESTERN EUROPE:
Austria • Belgium • Cyprus • Denmark • France • Germany • Greece •
Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden •
Switzerland • Spain • United Kingdom
EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey • Bulgaria •
Slovakia • Slovenia
LATIN AMERICA: Antilles • Argentina • Brazil • Chile • Colombia • Mexico • Paraguay •
Peru • Uruguay • Venezuela
NORTH AMERICA: USA & Canada
PACIFIC: Australia • New Zealand
ASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia •
Pakistan • Philippines • Singapore • Taiwan • Thailand
AFRICA: Morocco • South Africa
MIDDLE EAST: Dubai • Egypt
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Frequently Asked Questions
TCO95: Further toughened TCO92 rules.
TCO99: Delineated even more severe standards and test procedures than TCO95.
TCO'03: Same as TCO99 standard + Testing uncertainty.
Safety:
MPRII: No requirement.
TCO92/95/99/03: All set requirements.
Energy Saving:
MPRII: No requirement.
TCO92: Standby mode < 30W, Off mode < 8W
TCO95: Standby mode < 30W, Off mode < 8W
TCO99: Standby mode < 15W, Off mode < 5W
TCO'03:Standby mode < 15W, Off mode < 5W
Visual Ergonomics:
MPRII: No requirement.
TCO92: No requirement.
TCO95: Set ergonomic rules including minimum contrast level, flicker and jitter.
TCO99: Tightened TCO95 rules.
TCO'03: Tighten TCO99 rule for CRT and new requirement of screen color for TFT LCD
Monitors.
Ecology:
MPRII: No requirement.
TCO92: No requirement.
TCO95: Set general ecological standards including recycling preparation, environmental
policy and environmental certification.
TCO99: Further tightened TCO95 norms.
TCO'03:Require the recycling information to users.
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Frequently Asked Questions
10. How do I enable the energy saving function?
Go to 'My Computer' and select 'Control Panel' followed by 'Monitor Control.' Select "All
default selection' and choose your Philips monitor model from the default driver list. Plug and
Play will automatically enable the EPA tick box for you. In DOS or Windows 3.1, you must
first make sure your PC supports power saving.
11. What is refresh rate?
"Refresh rate" describes the number of times an entire screen is vertically scanned each second. In
other words: If a monitor's refresh rate is 85 Hz, its screen is refreshed - or vertically scanned - 85 times
per second. A higher the refresh rate means better image stability and less flicker. A high refresh rate
helps users who work long hours in front of a monitor avoid eye fatigue and stress. To change the
refresh rate, go into "Start/Settings / Control Pannel / Display / Properties / Setting/Advance/Adaptor"
Windows settings of the computer, the monitor will automatically adjust itself to the video card.
12. Why does the picture on the screen appear to flicker?
A low refresh rate or electrical interference typically causes flickering in the picture. Possible solutions
include the following:
● Verify that the proper drivers are installed for your video card
● Make sure that all electrical devices (such as mobile phones) are at least 1m from the
monitor
● Place the monitor in another physical location away from electrical interference
● Adjust the refresh rate to 75hz or higher.
13. How do I adjust my monitor's resolution?
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Frequently Asked Questions
Available resolutions are determined by the capabilities of your video card and graphic driver. Under
Windows '95, you may select the desired available resolution through the 'Display properties/Settings'
menu.
14. How can I adjust the size, position and rotation of my screen?
Depending on the model you own, you can use your CustoMax Software, On Screen Display
(OSD) or control knobs located on the monitor.
15. What if I get lost when making monitor adjustments?
Simply press OK button then select "Reset to factory settings" to restore all settings.
16. What is LightFrame
?
LightFrame
is a Philips technology breakthrough which offers a unique and revolutionary
solution for boosting a monitor 's brightness and sharpness. With LightFrame
TM
, the user
experiences TV quality performance for video or photos without deterioration to the monitor
's performance in windows used for other applications.
17. How does LightFrame
work?
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Frequently Asked Questions
During the calibration process, different predefined black and white images are displayed on
thescreen. The beam currents of the red, green and blue cannon are accurately measured
and compared to the original values stored in the monitor. By readjusting gain values of the
individual cannons, deviation is reduced to zero. Default values are stored during production.
If the user sets a new color temperature, this new value is saved as the new default value.
33. When should calibration be performed?
The calibration process takes less than six seconds. During this period, different specific
images are displayed. After the process is finalized, the original image is redisplayed.
Constant re-calibration is not required. Calibration should be performed after the monitor is
warmed up. Auto Calibration takes place when a monitor receives a signal indicating an
imminent switch to its sleep mode/stand-by mode.
34. Which models of Philips monitors are equipped with Auto Calibrate feature?
Auto Calibrate is currently available in the new 201P, 201B and 109P.
35. The Main Menu displays OSD MAIN MENU LOCKED . Pressing the front control
panels hasno effect. How can I unlock this function?
Press and hold the OSD menu key for about 10 seconds until picture displays "OSD MAIN
MENU UNLOCKED"
36. My screen shows NO SYNC INPUT , how can I get rid of this?
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Frequently Asked Questions
49. Why is there no picture on my monitor even though the power LED is green?
● Verify the Contrast and Brightness setting of the monitor. First press and hold the 5
(-) button to increase Contrast and then press and hold the
4 (+) button to increase
Brightness. These buttons are located on the front of your monitor.
● Press both the 5(-) button and the OK button at the same time to switch input A|B.
● Try and repeat step 48 above.
50. Why does the picture disappear after I press the on/off button quickly?
This is a unique Philips feature designed to preserve the life of your monitor. Please allow 5 seconds
between powering off and on your monitor, your picture will then be restored.
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Glossary
Glossary
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A
Autoscan
A microprocessor-based feature of Philips Brilliance monitors is able to detect automatically
horizontal and vertical frequencies of input signals with those of the installed video card. An
autoscan monitor can thus operate with a wide range of video cards. MultiSync, a registered
trademark of NEC, provides a similar function.
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B
Balanced pincushion
See Geometric distortion
BNC connection
A special construction of connector used in some monitors with higher horizontal scanning
frequency. The BNC connection can provide the optimum shielding and matching characteristic
impedance of video signal path to ensure the best video performance.
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Glossary
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C
CE Mark
CE mark is displayed on products per EMC and LV ( low Voltage Device ) directives in compliance
with European Community safety, EMI and EMS requirements and is compulsory on products for
sale in the European Community.
Color temperature
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of
a black body radiating with the same dominant frequency as the source.
Most Philips monitors offer the possibility of setting the color temperature to any desired value.
Contrast
The ratio between the brightness of the brightest and darkest parts of a picture. The darkest part of
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Glossary
Cathode-ray tube - the general term for all tubes in which one or more electron beams emitted by a
cathode are periodically scanned across a phosphor screen by means of deflection circuitry. A
special form of the cathode-ray tube is the TV and monitor picture tube.
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D
DDC (Display Data Channel)
DDC is a communication channel for displays and computers. The DDC feature allows the monitor
controller to be automatically configured to make optimal use of the display without manual user
interaction. DDC is implemented as part of the new Plug & Play approach introduced into the PC
market to increase user friendliness.
The three levels developed for Plug & play are: (1) DDC1, monitor send data to the PC; (2) DDC2B,
PC can request information from monitor; and (3) DDC2Bi which is a two-way communication -
monitor can be addressed and PC or graphics board can give commands to monitor.
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Glossary
DDC 1/2B
See DDC.
DDC 2Bi
See DDC.
Degaussing
The procedure of demagnetizing the shadow mask and associated metal parts of a picture tube at
switch-on to minimize picture distortion. This is usually accomplished by means of a special
degaussing coil through which a decaying alternating current is passed to generate an alternating
magnetic field that gradually decays to demagnetize the tube. Some monitors offer a manual
degaussing facility that can be activated at any time.
Digital control
Microprocessor-based digital control of picture parameters and video modes for complete control of
picture settings and modes and instant recall of all settings at the push of a button. This is a very
advanced feature that allows the user to switch to any required mode at any instant without having
to spend time readjusting the picture. It is currently available in most Philips monitors.
Dot pitch
The shortest distance between two phosphor dots of the same color on the screen. The smaller the
dot pitch, the better the resolution of the monitor.
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Glossary
two important standards both derived from regulations originally laid down by Swedish authorities.
MPR-II
The standard originally proposed by the Swedish National Board of Measurement and Testing. It
set maximum levels of electromagnetic radiation emitted by monitors, and has now been adopted
as a world standard. MPR-II defines maximum permitted electrostatic, magnetic and electric field
levels measured at a distance of 50 cm from the center of the monitor (see table).
TCO
In 1991, the Swedish Tjänstemannens Central Organization (TCO, Swedish confederation of
Professional Employees ) set a standard even more severe than MPR-II, especially for alternating
electric fields (AEF). The TCO standard is more severe since not only are the permitted field levels
reduced compared with MPR-II, but the measuring distance is also reduced (see table).
Electromagnetic radiation standards
EMI (Electrical Magnetic Interference)
The electrical and/or magnetic radiation coming from the working electrical or electronic equipment.
EMS (Electrical Magnetic Sustainment)
The ability of electrical or electronic equipment to function properly in the environment with electrical
and/or magnetic interference.
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F
Flicker
Very rapid variations in picture intensity caused by the finite time required for the electron beam to
scan a picture onto the screen. Two kinds of flicker occur: line flicker caused by the electron beam
scanning-in each line of the picture; and frame flicker (or field flicker if the picture is interlaced)
caused by the frame repetition rate of 50 frames/second. Frame flicker is noticeable with GUI and
DTP software (which have a light background), and can be very disturbing, especially for those who
work regularly with displays - contributing to eye strain, headaches, visual blurring, stress, etc. The
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Glossary
problem can, however, be eliminated by increasing the refresh rate (number of frames/second) of
the monitor to a value above around 70 Hz. Sensitivity to flicker appears to diminish with increasing
age.
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H
Hertz
The unit of frequency named after the physicist Heinrich Hertz (1857-1894). 1 hertz (Hz) is equal to
1 cycle/second.
Horizontal dot pitch
See Dot pitch.
Horizontal scanning frequency
Also called line frequency and expressed in kHz, it is the number of video lines written on the
screen every second (from left to right). The higher the horizontal scanning frequency, the better the
resolution (i.e., the higher the resolution and/or the higher the refresh rate).
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I
INF File
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Glossary
Alternating fields generated by the deflection yoke. These are subject to increasing attention,
notably by governing authorities, the trade and the press. Although there is no scientific evidence
that monitor emissions are harmful, much effort has gone into reducing emissions on the principle
of better safe than sorry. Currently, there are two areas of interest: very-low frequency (VLF)
electric and magnetic fields extending from 2 kHz to 400 kHz, and extreme low frequency (ELF)
fields extending from 5 Hz to 2 kHz.
See also Electromagnetic radiation standards.
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M
Moiré effect
A fringe pattern arising from the interference between two superimposed line patterns.
In a monitor it comes from the interference between the shadow mask pattern and the video
information (video moiré), and between the shadow mask pattern and the horizontal line pattern
(scan moiré). It shows itself as wavy patterns on the screen and becomes more noticeable as
monitor resolution increases. Since the video signal varies continuously, little can be done about
video moiré. Scan moiré depends on the horizontal scanning frequency and can be alleviated by
appropriate choice of frequency. Autoscan (MultiSync) monitors, which operate over a range of
scanning frequencies, may sometimes exhibit moiré in certain video modes.
MPR
See Electromagnetic radiation standards.
MultiSync monitor
See Autoscan monitor.
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Glossary
N
Non-interlaced
See Interlaced/non-interlaced.
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O
OSD (On Screen Display)
The feature that allows an end user to adjust screen performance and parameters of monitors
directly through an on-screen instruction window. See CustoMax in CrystalClear section.
Overscan
The practice in which areas without useful video information are scanned outside the visible screen
area in order to make maximum use of the screen for display of active video information. This
practice is occasionally necessary because some video cards generate a video pattern that is
smaller than the visible screen area, resulting in an image that is smaller (and less legible) than it
needs to be.
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P
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Glossary
Parallelogram Distortion
See Geometric distortion.
Phosphor
Generic name for the class of substances that exhibit luminescence. To produce a picture on
screen, phosphors are deposited on the inner surface of the picture-tube screen and excited into
luminescence by the electron beam. Typical examples of phosphors are P22 medium short-
persistence phosphor and EBU high-color-saturation phosphor.
Pin-cushion Distortion
See Geometric distortion.
Pixel
Abbreviation for picture element, the smallest element of the picture that can be displayed on the
screen. The smaller the pixel size, the better the resolution of the monitor. Pixel size is determined
by the size of the electron spot on the screen and not necessarily by the phosphor dot pitch (the
size of the triad). Thus, a monitor with a large electron spot covering several triads can exhibit poor
resolution even though its dot pitch is small.
Pixel frequency
The number of pixels that can be written in a video line per second.
Pixel rate
See pixel frequency
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Glossary
S
Screen coatings
Anti-Static coatings
Due to bombardment by beam electrons, monitor screens become electrically charged when in use.
Electrically charged screens surfaces can attract dust particles. An Anti-Static coating is a
conductive coating deposited on the screen (or on a glass panel immediately in front of the screen)
that conducts away the charge and prevents screen dust build-up.
AGAS (Anti-Glare, Anti-Static) coating
AGAS is a silica coating applied to the surface of the screen by a spinning and spraying process. It
operates by diffusing reflected light to blur images of light sources on the screen. To provide anti-
static properties, the coating is impregnated with small conductive particles.
ARAS (Anti-Reflection, Anti-Static) coating
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Glossary
common:
SOG (Synchronization On Green)
A properly functioning color monitor requires five kinds of signals: horizontal sync pulse, vertical
sync pulse, red color signal, green color signal and blue color signal. Signals from a PC are
transmitted to a monitor using one of three methods:
1. Separate sync: Horizontal and Vertical sync signals transmitted separately
2. Composite sync: Horizontal and vertical sync pulses mixed into a single signal train.
3. SOG: Horizontal and vertical sync pulses mixed, then combined with the green color signal.
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Glossary
● USB eliminates "case angst" -- the fear of removing the computer case to install add-on
peripherals. And USB also eliminates adjustment of complicated IRQ settings when installing
new peripherals.
● USB does away with "port gridlock." Without USB, PCs are normally limited to one printer,
two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on
(scanner or video camera, for example) and a joystick. More and more peripherals for
multimedia computers arrive on the market every day. With USB, up to 127 devices can run
simultaneously on a computer.
● USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to
install peripherals. And no need to go through the reverse process to unplug a device.
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Hub
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub.
Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low
cost and complexity.
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB.
Attachment points are referred to as ports. Each hub converts a single attachment point into
multiple attachment points. The architecture supports concatenation of multiple hubs.
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports
of a hub allows connection to another hub or function. Hubs can detect, attach and detach at each
downstream port and enable the distribution of power to downstream devices. Each downstream
port can be individually enabled and configured at either full or low speed. The hub isolates low
speed ports from full speed signaling.
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-
controlled switch between the upstream port and downstream ports. It also has hardware support
for reset and suspend/resume signaling. The controller provides the interface registers to allow
communication to/from the host. Hub specific status and control commands permit the host to
configure a hub and to monitor and control its ports.
Device
A logical or physical entity that performs a function. The actual entity described depends on the
context of the reference. At the lowest level, device may refer to a single hardware component, as
in a memory device. At a higher level, it may refer to a collection of hardware components that
perform a particular function, such as a Universal Serial Bus interface device. At an even higher
level, device may refer to the function performed by an entity attached to the Universal Serial Bus;
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Glossary
A card equipped with a character or graphic generator and video memory, which maps to the
screen. A microprocessor scans video memory and translates bit information from the computer
into displayable video signals for the monitor. These cards comply with various standards that
determine the nature and quality of the display.
VGA (Video Graphics Array), introduced in 1987, was the first analog card. It offered still higher
resolution than EGA: 640 X 480 pixels for graphics and 720 x 400 pixels for text, and a color palette
of 256 colors. VGA could also emulate EGA and CGA.
Super VGA, devised by VESA in 1989, offers a resolution of 800 x 600 pixels.
Extended VGA, introduced by VESA in 1991, offers a top resolution of 1024 x 768 pixels (non-
interlaced) and a refresh rate slightly higher than IBM's XGA 8514A.
High-end, graphics adapters, introduced over the last three years for professional workstations,
offer top resolutions from 1280 x 1024 to 1600 x 1280, horizontal line frequencies up to 90 kHz and
bandwidths up to 200 MHz.
VIS (Viewable Image Size)
The real screen dimensions that users can see measured diagonally. The VIS of a monitor is
always less than the so called screen size of a monitor. For example, the VIS of a 17-inch monitor
is only about 16 inches. It depends on the useful screen size of CRT and the opening of a monitor's
front cabinet.
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Download and Print
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Troubleshooting
No color or intermittent
color
● If you are using a non-VESA-DDC standard video card,
turn the DDC1 / 2B feature Off.
Color appears blotchy
● The picture may need degaussing.
● Remove any nearby magnetic objects.
● Face the monitor toward the East for the best picture
quality.
Missing one or more
colors
● Check the Color Temperature.
● Make sure the monitor cable is properly connected to your
computer.
● Check to see if the monitor cable has bent pins.
Dim Picture
● Adjust the Brightness and Contrast controls.
● Check your video card and it's owner's manual instructions
for it may be a non-VESA-DDC Standard card.
Picture is too large or
too small.
● Adjust the Horizontal and/or Vertical Size.
● Adjust the Zoom.
Edges of the picture
are not square.
● Adjust the geometry.
Picture has a double
image.
● Eliminate the use of a video extension cable and/or video
switch box.
● Face the monitor toward the East for the best picture
quality.
Picture is not sharp.
● Check to make sure Moiré is switched off.
● Adjust Sync Input.
Unstable Picture
● Increase your refresh rate.
Problem with On
Screen Display
● Refer to the instructions and troubleshooting information in
that chapter.
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Regulatory Information
Regulatory Information
TCO'99 Information • TCO'99 Environmental Requirements • TCO'03 Information • Recycling
Information for Customers • Waste Electrical and Electronic Equipment-WEEE • CE Declaration of
Conformity • Energy Star Declaration • Federal Communications Commission (FCC) Notice (U.S. Only)
•
Commission Federale de la Communication (FCC Declaration) • EN 55022 Compliance (Czech
Republic Only) • VCCI Class 2 Notice (Japan Only) • MIC Notice (South Korea Only) • Polish Center for
Testing and Certification Notice • North Europe Information (Nordic Countries) • BSMI Notice (Taiwan
Only) • Ergonomie Hinweis (nur Deutschland) • Philips End-of-Life Disposal • Information for UK only
Safety Precautions and Maintenance • Troubleshooting • Other Related Information
TCO '99 Information (For TCO Model Only)
Congratulations!
You have just purchased a TCO' 99approved and labeled product! Your choice has provided you with a product
developed for professional use. Your purchase has also contributed to reducing the burden on the environment
and also to the further development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an established method for encouraging the adaptation of
goods and services to the environment. The main problem, as far as computers and other electronics equipment
are concerned, is that environmentally harmful substances are used both in the products and during their
manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of
these potentially damaging substances sooner or later enter nature.
There are also other characteristics of a computer, such as energy consumption levels, that are important from
the viewpoints of both the work (internal) and natural (external) environments. Since all methods of electricity
generation have a negative effect on the environment (e.g. acidic and climate-influencing emissions, radioactive
waste), it is vital to save energy. Electronics equipment in offices is often left running continuously and thereby
consumes a lot of energy.
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Regulatory Information
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to
prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame
retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants are
chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing bromine
or chloride and the PCBs are suspected of giving rise to severe health effects, including reproductive damage in
fish-eating birds and mammals, due to the bio-accumulative* processes. Flame retardants have been found in
human blood and researchers fear that disturbances in fetus development may occur.
The relevant TCO' 99 demand requires that plastic components weighing more than 25 grams must not contain
flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the printed circuit
boards since no substitutes are available.
Cadmium**
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer displays.
Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that
batteries, the color-generating layers of display screens and the electrical or electronics components must not
contain any cadmium.
Mercury**
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in high
doses. The relevant TCO' 99 requirement states that batteries may not contain any mercury. It also demands
that mercury is not present in any of the electrical or electronics components associated with the labeled unit.
CFCs (freons)
The relevant TCO' 99 requirement states that neither CFCs nor HCFCs may be used during the manufacture
and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break
down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of
ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence.
Lead**
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system
and in higher doses, causes lead poisoning. The relevant TCO' 99 requirement permits the inclusion of lead
since no replacement has yet been developed.
* Bio-accumulative is defined as substances which accumulate within living organisms.
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.
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Regulatory Information
Philips Electronics Industries (Taiwan) Ltd, Monitor Business Unit
E-mail:
Tel: +886 (0) 3 454 9839
Mr. Maarten ten Houten - Senior Environmental Consultant
Philips Consumer Electronics
E-mail:
Tel: +31 (0) 40 27 33402
Ms. Delmer F. Teglas
Philips Electronics North America
E-mail:
Tel: +1 865 521 4322
RETURN TO TOP OF THE PAGE
Waste Electrical and Electronic Equipment-WEEE
Attention users in European Union private households
This marking on the product or on its packaging illustrates that, under European Directive 2002/96/
EG governing used electrical and electronic appliances, this product may not be disposed of with normal
household waste. You are responsible for disposal of this equipment through a designated waste electrical and
electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic,
contact your local government office, the waste disposal organization that serves your household or the store at
which you purchased the product.
RETURN TO TOP OF THE PAGE
CE Declaration of Conformity
●
Philips Consumer Electronics declare under our responsibility that the product is in conformity with the
following standards
- EN60950-1:2001 (Safety requirement of Information Technology Equipment)
- EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
- EN55024:1998 (Immunity requirement of Information Technology Equipment)
- EN61000-3-2:2000 (Limits for Harmonic Current Emission)
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)
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Regulatory Information
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VCCI Notice (Japan Only)
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for
Information technology equipment. If this equipment is used near a radio or television receiver in a domestic
environment, it may cause radio Interference. Install and use the equipment according to the instruction manual.
Class B ITE
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MIC Notice (South Korea Only)
Class B Device
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Regulatory Information
Please note that this device has been approved for non-business purposes and may be used in any
environment, including residential areas.
RETURN TO TOP OF THE PAGE
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All
equipment that works together (computer, monitor, printer, and so on) should have the same power supply
source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in
the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply socket,
which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of
standards PN-93/T-42107 and PN-89/E-06251.
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Regulatory Information
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
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BSMI Notice (Taiwan Only)
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Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch
Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme
hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der
Röntgenverordnung erfüllt sind.
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Regulatory Information
WARNING - THIS APPLIANCE MUST BE EARTHED.
Important:
This apparatus is supplied with an approved moulded 13A
plug. To change a fuse in this type of plug proceed as
follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or
BSI approved type.
3. Refit the fuse cover.
If the fitted plug is not suitable for your socket outlets, it
should be cut off and an appropriate 3-pin plug fitted in its
place.
If the mains plug contains a fuse, this should have a value
of 5A. If a plug without a fuse is used, the fuse at the
distribution board should not be greater than 5A.
Note: The severed plug must be destroyed to avoid a
possible shock hazard should it be inserted into a 13A
socket elsewhere.
How to connect a plug
The wires in the mains lead are coloured in accordance
with the following code:
BLUE - "NEUTRAL" ("N")
BROWN - "LIVE" ("L")
GREEN & YELLOW - "EARTH" ("E")
1. The GREEN AND YELLOW wire must be connected to
the terminal in the plug which is marked with the letter "E"
or by the Earth symbol
or coloured GREEN or GREEN
AND YELLOW.
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Other Related Information
Other Related Information
Safety Precautions and Maintenance • Troubleshooting • Regulatory Information •
Information for Users in the U. S. • Information for Users Outside the U.S
Information for Users in the U. S.
For units set at 115 V :
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord
a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
For units set at 230 V:
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord
a maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.
Information for Users outside the U.S.
For units set at 230 V:
Use a Cord Set rated minimum 5 A, 250 V ( for units set at 230V ) or 10A, 125V (for units set at
115V). The Cord Set should have the appropriate safety approvals for the country in which the
equipment will be installed.
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file:///D|/EDFU/crt_19_6/edoc/english/202P/SAFETY/saf_other.htm2005-08-10 ¤U¤È 01:05:34
The OSD Controls
The OSD Controls
Description of the On-Screen Display • The OSD Tree
The OSD Controls : Brightness (HotKey) • Contrast (HotKey) • Language • Input Signal
Selection • Zoom • Adjust Horizontal • Adjust Vertical • Adjust Shape • Adjust Color • Reset
to Factory Settings • Extra Controls • Close Main Controls
BRIGHTNESS
To adjust your screen's brightness, follow the steps below. Brightness is the overall intensity of the
light coming from the screen. A 50% brightness is recommended.
1) Press the
or button on the monitor. The BRIGHTNESS window appears.
2) Press the or button to adjust the brightness.
3) When the brightness is adjusted to the level desired, stop pressing the
or button and
after three seconds the BRIGHTNESS window will disappear with the new adjustment saved.
Smart
Help
After the BRIGHTNESS window has disappeared, to continue to the CONTRAST
window, follow the steps under CONTRAST.
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The OSD Controls
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CONTRAST
To adjust your screen's contrast, follow the steps bellow. Contrast is the difference between the
light and dark areas on the screen. A 100% contrast is recommended.
1) Press the
or button on the monitor. The CONTRAST window appears.
2) Press the or button to adjust the contrast.
3) When the contrast is adjusted to the level desired, stop pressing the
or button and after
three seconds the CONTRAST window will disappear with the new adjustment saved.
Smart Help
After the CONTRAST window has disappeared, to continue to the MAIN
CONTROLS, follow the steps under LANGUAGE
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LANGUAGE
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The OSD Controls
The ON SCREEN DISPLAY shows its settings in one of eight languages. The default is English, but
you can select French, Spanish, German, Italian, Simplify-Chinese, Korea, or Portuguese.
1) Press the
button on the monitor. The MAIN CONTROLS window appears. LANGUAGE
should be highlighted.
2) Press the
button again. The LANGUAGE window appears.
3) Press the or button until the desired language is highlighted.
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The OSD Controls
4) Press the button to confirm your selection and return to MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted...
Smart Help
After returning to MAIN CONTROLS . . .
. . . to continue to INPUT SIGNAL SELECTION, press the button until INPUT
SIGNAL SELECTION is highlighted. Next, follow steps 3 - 5 under INPUT SIGNAL
SELECTION.
. . . to exit completely, press the
button
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INPUT SIGNAL SELECTION (Not available in all models)
INPUT SIGNAL SELECTION determines what you see on the screen. The default setting is INPUT
A, but if the video input signal is different that the output signal, you may want to change it to INPUT
B.?
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until INPUT SIGNAL SELECTION is highlighted.
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The OSD Controls
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ZOOM
ZOOM increases or decreases the size of the images on your screen. To adjust the ZOOM follow
the steps below.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ZOOM is highlighted.
3) Press the button. The ZOOM window appears.
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The OSD Controls
1) Press the button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST VERTICAL is highlighted.
3) Press the button. The ADJUST VERTICAL window appears. POSITION should be
highlighted.
4) Press the or button to move the image up or down.
5) When the position is adjusted, press the
button to return to MAIN CONTROLS window, or
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The OSD Controls
press the to highlight SIZE.
6) To adjust the vertical size, press the or button.
7) When the size is adjusted, press the
button to return to MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted.
Smart Help
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST SHAPE, press the button until ADJUST SHAPE is
highlighted. Next, start with step 3 under ADJUST SHAPE and follow the directions.
. . . to exit completely, press the
button
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ADJUST SHAPE
ADJUST SIDE CURVE
ADJUST SIDE CURVE under ADJUST SHAPE allows you to adjust two of the five preset options.
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The OSD Controls
These two options are PINCUSHION and BALANCED pincushion. Note: use these features only
when the picture is not square.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST SHAPE is highlighted.
3) Press the button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
highlighted.
4) Press the button. The SIDE CURVE window appears. PINCUSHION should be highlighted.
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The OSD Controls
8) To adjust the parallelogram, press the or button.
9) When the parallelogram is adjusted, press the
button to return to the ADJUST SHAPE
window. BACK TO MAIN WINDOWS will be highlighted.
10) Press the
button to return to the MAIN CONTROLS window, or press the button until
ROTATE IMAGE is highlighted.
Smart Help
After returning to MAIN CONTROLS . . .
...to continue to ROTATE IMAGE, start with step 5 under ROTATE IMAGE
and follow the directions.
...to exit completely, press the
button twice.
...to adjust only the PARALLELOGRAM, follow steps 1 - 4 above, then press
the
button, and follow steps 7 - 9.
ROTATE IMAGE
(Not available in all models)
ROTATE IMAGE under ADJUST SHAPE allows you to adjust one of the five preset options. These
two options are PINCUSHION and BALANCED pincushion. Note: use this feature only when the
picture is not square.
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The OSD Controls
1) Press the button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST SHAPE is highlighted.
3) Press the button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
highlighted.
4) Press the
arrow until ROTATE IMAGE is highlighted.
5) Press the button. The ROTATE IMAGE window appears. ROTATE should be highlighted.
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The OSD Controls
6) To adjust the rotation, press the or button.
7) When the rotation is adjusted, press the
button to return to the ADJUST SHAPE window.
BACK TO MAIN CONTROLS should be highlighted.
8) Press the
button to return to MAIN CONTROLS.
Smart Help
After returning to MAIN CONTROLS . . .
. . . to continue to ADJUST COLOR, press the button until ADJUST COLOR is
highlighted. Next, start with step 3 under ADJUST COLOR and follow the
directions.
...to exit completely, press the
button twice.
RETURN TO TOP OF THE PAGE
ADJUST COLOR
Your monitor has three preset options you can choose from. The first option is for GENERAL USE,
which is fine for most applications. The second option is for IMAGE MANAGEMENT, which includes
projects such as desktop publishing, viewing a DVD from your DVD player or pictures on the World
Wide Web, and playing video games. The third option is for PHOTO RETOUCH, which is for
working with pictures you have imported into your computer and want to alter. The fifth option is for
sRGB, which provides standard sRGB color performance to match another sRGB output. When you
select one of these options, the monitor automatically adjusts itself to that option. There are also
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The OSD Controls
7c) When finished with RED GAIN, press the button to highlight GREEN GAIN. Next, press
the
or button to adjust the color green gain.
7d) When finished with GREEN GAIN, press the
button to highlight BLUE GAIN. Next, press
the
or button to adjust the color blue gain.
7e) When finished with BLUE GAIN, press the
button to highlight RED CUTOFF. Next, press
the
or button to adjust the color red cutoff.
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The OSD Controls
7f) When finished with RED CUTOFF, press the button to highlight GREEN CUTOFF. Next,
press the
or button to adjust the color green cutoff.
7g) When finished with GREEN CUTOFF, press the
button to highlight BLUE CUTOFF. Next,
press the
or button to adjust the color blue cutoff.
7h) When all adjustments are complete, press the
button to confirm your adjustments and
return to the MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
Smart Help
After returning to MAIN CONTROLS. . .
. . . to continue to RESET TO FACTORY SETTINGS, press the button until
RESET TO FACTORY SETTINGS is highlighted. Next, start with step 3 under
RESET TO FACTORY SETTINGS.
. . . to exit completely, press the
button.
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The OSD Controls
5) Press the button to confirm your selection and return to the MAIN CONTROLS window.
CLOSE MAIN CONTROLS will be highlighted.
Smart Help
After returning to MAIN CONTROLS . . .
. . . to continue to EXTRA CONTROLS, press the button until EXTRA
CONTROLS is highlighted. Next, start with step 3 under EXTRA CONTROLS.
. . . to exit completely, press the
button.
RETURN TO TOP OF THE PAGE
EXTRA CONTROLS
ADJUST MOIRE (Not available in all models)
EXTRA CONTROLS is a set of three features, including ADJUST MOIRE. Moire is a fringe pattern
arising from the interference between two superimposed line patterns. To adjust your moire, follow
the steps below. Note: Use only if necessary. By activating ADJUST MOIRE, sharpness can be
affected.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the DOWN CURSOR button until EXTRA CONTROLS is highlighted.
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The OSD Controls
3) Press the button. The EXTRA CONTROLS window appears.
4) Press the
button until ADJUST MOIRE is highlighted.
5) Press the button. The ADJUST MOIRE window appears.
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The OSD Controls
2) Press the button until EXTRA CONTROLS is highlighted.
3) Press the button. The EXTRA CONTROLS window appears. Note: If you have not
degaussed the monitor, please follow the steps under the Extra Controls - Degauss section of this
manual before adjusting the convergence.
4) Press the
button until ADJUST CONVERGENCE is highlighted.
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The OSD Controls
5) Press the button. The ADJUST CONVERGENCE window appears. ADJUST HORIZONTAL
is highlighted.
6) To adjust the horizontal convergence, press the or button.
7) When the horizontal convergence is adjusted, press the
button to highlight VERTICAL
CONVERGENCE.
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The OSD Controls
8) To adjust the vertical convergence, press the or button.
9) When the vertical convergence is adjusted, press the
button to return to the EXTRA
CONTROLS window. BACK TO MAIN CONTROLS is highlighted.
Smart Help
After returning to EXTRA CONTROLS . . .
. . . to continue to ADJUST PURITY, press the
button until ADJUST
PURITY is highlighted. Next, start with step 4 under EXTRA CONTROLS -
ADJUST PURITY.
Note: If you have not degaussed the monitor, please follow the steps under
the Extra Controls - Degauss section of this manual before adjusting the purity.
. . . to exit completely, press the
button twice.
ADJUST PURITY (Not available in all models)
EXTRA CONTROLS is a set of features, including ADJUST PURITY. Purity is a process by which
colors appear clear and untainted, especially in the four corners of the monitor. Purity can be
affected by such things as the presence of a magnetic source near the monitor or even by the
ambient room temperature. For example, you might see the color red in a corner of the monitor
screen where you should see only a pure white. To adjust the purity, follow the steps below. Note:
Use only if necessary. Remember: you must degauss the monitor BEFORE adjusting the purity.
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The OSD Controls
3) Press the button. The EXTRA CONTROLS window appears.
4) Press the
button until AUTO CALIBRATE is highlighted.
5) Press the or button to select OFF or AUTO.
6) When the selection is made, press the
button to confirm your selection and return to the
MAIN CONTROLS window. CLOSE MAIN WINDOW will be highlighted.
7) Press the
button to exit the MAIN CONTROLS window.
Smart Help
After returning to MAIN CONTROLS . . .
. . . to exit completely, press the button.
CLOSE MAIN CONTROLS
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F1rst Choice Warranty
Your Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you
encounter any difficulties while installing or using this product, please contact the
Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This
three-year service warranty entitles you to a swap model on-site if your monitor
turns out to be faulty or defective.Philips aims at a swap within 48 hours of your call
being received.
What is covered?
The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for
monitors originally designed, manufactured, approved and/or authorized for usage within these
countries.
Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your
monitor will be swapped by at least an equivalent monitor in case of defects provided for under the
warranty coverage.
The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to that of your original monitor, being 36 months as from
the purchase date of your original monitor.
What is excluded?
The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended
use, in accordance with its operating instructions and upon presentation of the original invoice or
cash receipt, indicating the date of purchase, dealer's name and model and production number of
the product.
The Philips F1rst Choice Warranty may not apply if:
●
The documents have been altered in any way or made illegible;
●
The model or production number on the product has been altered, deleted, removed or made
illegible;
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F1rst Choice Warranty
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
● The full address to which the faulty monitor has to be collected and the swap model should
be delivered.
Philips' customer help desks are located worldwide. Click here to access the
F1rst Choice Contact
Information.
Or you can reach us via:
Website:
http://www.philips.com/support
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Your Guarantee in Central and Eastern Europe
Your Guarantee in Central and Eastern Europe
Dear Customer,
Thank you for purchasing this Philips product, which has been designed and manufactured to the
highest quality standards. If, unfortunately, something should go wrong with this product Philips
guarantees free of charge labor and replacement parts during a period of 36 months from date of
purchase.
What is covered?
This Philips Guarantee in Central and Eastern Europe applies within Czech Republic, Hungary,
Slovakia, Slovenia, Poland, Russia and Turkey and only for monitors originally designed,
manufactured, approved and/or authorized for usage within these countries.
Warranty coverage begins as from the day you buy your monitor. For 3 years thereafter, your
monitor will be serviced in case of defects provided for under the warranty coverage.
What is excluded?
The Philips guarantee applies provided the product is handled properly for its intended use, in
accordance with its operating instructions and upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's name and model and production number of the
product.
The Philips guarantee may not apply if:
● the documents have been altered in any way or made illegible;
● the model or production number on the product has been altered, deleted, removed or made
illegible;
● repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
● damage is caused by accidents including but not limited to lightning, water or fire, misuse or
neglect.
● Reception problems caused by signal conditions or cable or antenna systems outside the
unit;
● Defects caused by abuse or misuse of the monitor;
● Product requires modification or adaptation to enable it to comply with local or national
technical standards, which apply in countries for which the product was not originally
designed, manufactured, approved and/or authorized. Therefore always check whether a
product can be used in a specific country.
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Your Guarantee in Central and Eastern Europe
Please note that the product is not defective under this guarantee in the case where modifications
become necessary in order for the product to comply with local or national technical standards
which apply in countries for which the product was not originally designed and/or manufactured.
Therefore always check whether a product can be used in a specific country.
Just a click away
In case of any problems, we advise you to read the operating instructions carefully or go to the
www.
philips.com/support website for additional support.
Just a phone call away
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions
carefully before contacting our dealers or Information Centers
In case your Philips product is not working correctly or is defective, please contact your Philips
dealer or directly the
Philips Service and Consumer Information Centers.
Website:
www.philips.com/support
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United States Guarantee
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact the Philips Customer Care Center phone number listed below for product assistance and
procedures for servicing:
Philips Customer Care Center
(877) 835-1838 or
(919) 573-7855
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties
of merchantability and fitness for a particular purpose, are limited in duration to the duration of this
express warranty. But, because some states do not allow limitations on how long an implied
warranty may last, this limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(800) 479-6696
Three years free parts and three years free labor will be provided at Philips Canada depot or any
one of its authorized service centers.
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed
or implied, including any implied warranties of merchantability or fitness for a particular purpose.
Philips is not liable under any circumstances for any direct, indirect, special, incidental or
consequential damages, howsoever incurred, even if notified of the possibility of such damages.)
REMEMBER... Please record the model and serial numbers found on the product below.
MODEL # ________________________________________________
SERIAL # ________________________________________________
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United States Guarantee
This warranty gives you specific legal rights. You may have other rights which vary from state/
province to state/province.
Before contacting Philips, please prepare the following details so we can solve your problem
quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
● The full address to which the faulty monitor has to be collected and the swap model should
be delivered.
Just a phone call away
Philips' customer help desks are located worldwide. Within the U.S. you can contact Philips
customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from
10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.
For more information on this and more great Philips products visit our website at:
Website:
http://www.philips.com
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F1rst Choice Contact Information
F1rst Choice Contact Information
Country Telephone number Tariff
Austria 0820 901115
0.20
Belgium 070 253 010
0.17
Cyprus 800 92256 Free of Charge
Denmark 3525 8761 Local call tariff
Finland 09 2290 1908 Local call tariff
France 08 9165 0006
0.23
Germany 0180 5 007 532
0.12
Greece 00800 3122 1223 Local call tariff
Ireland 01 601 1161 Local call tariff
Italy 199 404 042
0.25
Luxembourg 26 84 30 00 Local call tariff
The Netherlands 0900 0400 063
0.20
Norway 2270 8250 Local call tariff
Portugal 2 1359 1440 Local call tariff
Spain 902 888 785
0.15
Sweden 08 632 0016 Local call tariff
Switzerland 02 2310 2116 Local call tariff
United Kingdom 0207 949 0069 Local call tariff
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Consumer Information Centers
Consumer Information Centers
Antilles • Argentina • Australia • Bangladesh • Belarus • Brasil • Bulgaria • Canada • Chile •
China • Colombia • Croatia • Czech Republic • Dubai • Estonia • Hong Kong • Hungary •
India• Indonesia • Korea • Latvia • Lithuania • Malaysia • Mexico • Morocco • New Zealand
•
Pakistan • Paraguay • Peru • Philippines • Poland • Russia • Romania • Serbia&Montenegro
•
Singapore • Slovakia • Slovenia • South Africa • Taiwan • Thailand • Turkey • Uruguay •
Ukraine • Venezuela
Eastern Europe
BELARUS
Technical Centre of JV IBA
M. Bogdanovich str. 155
BY - 220040 Minsk
Tel: +375 17 217 33 86
BULGARIA
LAN Service
140, Mimi Balkanska Str.
Office center Translog
1540 Sofia, Bulgaria
tel: +359 2 960 2360
www.lan-service.bg
CZECH REPUBLIC
Xpectrum
Lužná 591/4
CZ - 160 00 Praha 6
Tel: 800 100 697
Email:[email protected]
www.xpectrum.cz
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Consumer Information Centers
ROMANIA
Blue Ridge Int'l Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel.:+40 21 2101969
SERBIA&MONTENEGRO
Tehnicom Service d.o.o.
Bulevar Vojvode Misica 37B
YU – 11000 Belgrade
Tel: +381 11 3060 886
SLOVAKIA
Datalan Servisne Stredisko
Puchovska 8
SK - 831 06 Bratislava
Tel: +421 2 49207155
Email: [email protected]
SLOVENIA
PC HAND
Brezovce 10
SI - 1236 Trzin
Tel: +386 1 530 08 24
Email: [email protected]
POLAND
Zolter
ul.Zytnia 1
PL - 05-500 Piaseczno
Tel:+48 22 7501766
Email: [email protected]
www.zolter.com.pl
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Consumer Information Centers
RUSSIA
Tel: +7 095 961-1111
Tel: 8-800-200-0880
Web-site: www.philips.ru
TURKEY
Türk Philips Ticaret A.S.
Yukari Dudullu Org.San.Bolgesi
2.Cadde No:22
34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
UKRAINE
Comel
Shevchenko street 32
UA - 49030 Dnepropetrovsk
Tel: +380 562320045
www.csp-comel.com
Latin America
ANTILLES
Philips Antillana N.V.Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
ARGENTINA
Vedia 3892 Capital Federal
CP:1430 Buenos Aires
Phone/Fax: (011)-4544 2047
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Consumer Information Centers
BRASIL
Philips da Amazonia Ind. Elet.Ltda.
Rua Verbo Divino, 1400 -Sao Paulo-SP CEP-04719-002
Phone: 11 2121 0203
-São Paulo & 0800-701-0203 - Other Regions without São Paulo City.
CHILE
Philips Chilena S.A.
Avenida Santa Maria 0760
P.O. box 2687Santiago de Chile
Phone: (02)-730 2000
Fax : (02)-777 6730
COLOMBIA
Industrias Philips de Colombia
S.A.-Division de Servicio
CARRERA 15 Nr. 104-33
Bogota, Colombia
Phone: (01)-8000-111001 (toll free)
Fax : (01)-619-4300/619-4104
MEXICO
Consumer Information Centre
Norte 45 No.669
Col. Industrial Vallejo
C.P.02300, -Mexico, D.F.
Phone: (05)-3687788 / 9180050462
Fax : (05)-7284272
PARAGUAY
Av. Rca. Argentina 1780c/ Alfredo Seiferheld
P.O. BOX 605
Phone: (595 21)-664 333
Fax : (595 21)-664 336
Customer Desk:
Phone: 009 800 54 1 0004
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Consumer Information Centers
PERU
Philips Peruana S.A.
Customer Desk
Comandante Espinar 719
Casilla 1841
Limab18
Phone: (01)-2136200
Fax : (01)-2136276
URUGUAY
Rambla O'Higgins 5303 Montevideo
Uruguay
Phone: (598)-619 66 66
Fax : (598)-619 77 77
Customer Desk:
Phone: 0004054176
VENEZUELA
Industrias Venezolanas Philips S.A.
Apartado Postal 1167
Caracas 1010-A
Phone: (02) 2377575
Fax : (02) 2376420
Canada
CANADA
Philips Electronics Ltd.
281 Hillmount Road Markham Ontario,
L6C 2S3
Phone: 800- 479-6696
Fax:905-887-3974
Pacific
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Consumer Information Centers
THAILAND
Philips Electronics Thailand Ltd.
26-28th floor, Thai Summit Tower
1768 New Petchburi Road
Khwaeng Bangkapi, Khet Huaykhwang
Bangkok 10320 Thailand
Phone : (66) 2-652 8652
email:cic [email protected]
Africa
MOROCCO
Philips Electronique Maroc
304,BD Mohamed V
Casablanca
Phone: (02)-302992
Fax : (02)-303446
SOUTH AFRICA
PHILIPS SA (PTY) LTD
Customer Care Centre
195 Main Road
Martindale, Johannesburg
P.O. box 58088
Newville 2114
Phone: +27 (0)11-471 5194
Fax : +27 (0)11-471 5123
Middle East
DUBAI
Philips Middle East B.V.
Consumer Information Centre
P.O.Box 7785
DUBAI
Phone: (04)-3353666
Fax : (04)-3353999
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Consumer Information Centers
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It Takes Only A Moment To
PROTECT YOUR INVESTMENT.
Congratulations on investing in a Philips product. It’s an important and intelligent decision that’s sure to reward you
for many years to come. To ensure you’ll get all of the privileges and protection that come with your purchase,
please complete your Warranty Registration Card within the next ten days.
SIMPLY MAIL THE CARD BELOW TO RECEIVE ALL
OF THESE BENEFITS TO WHICH YOU’RE ENTITLED.
WARRANTY VERIFICATION
Your prompt registration verifies your right to protection
under the terms and conditions of your warranty.
OWNER CONFIRMATION
Your completed Warranty Registration Card serves as confirmation
of ownership in the event of product loss or theft.
MODEL REGISTRATION
Returning the attached card right away guarantees you’ll receive
all information and special offers for which your purchase makes you eligible. So please act today!
www.philipsusa.com
DETACH AND MAIL PORTION BELOW.
3135 015 07803 rev. 7/02
Mail This Card Today To Get The Most From Your Purchase!
❏
No, I do not want to receive personalized offers about Philips products or other information from Philips in the future.
Registering your product is an essential step to ensure that you receive all of the benefits you are entitled to as a
Philips customer. So complete the information below in ink, and drop this card in the nearest mailbox.
WARRANTY
REGISTRATION CARD
IMPORTANT - RETURN WITHIN TEN DAYS
Month
Day Year
PHILIPS Warranty Card 8/16/02 12:38 PM Page 1
RETURN THE ATTACHED CARD WITHIN
TEN DAYS TO ENSURE YOUR:
✓ Warranty Verification
✓ Owner Confirmation
✓ Model Registration
See Inside For
Valuable
Benefits!
Warranty
Registration Card
PO BOX 1533
DEPOSIT NY 13754-1533
PLEASE
APPLY FIRST
CLASS
STAMP
TIME-DATED
MATERIAL
Please Open
Promptly!
a
!1375415338!
IMPORTANT
PHILIPS Warranty Card 8/16/02 12:38 PM Page 2
