OWNER’S MANUAL WASHERS
Step 1
Step 2
Step 3
Step 4
Press Start.
A. Power
B. Start/Pause
C. Display and Status Lights
Display: The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time, with larger loads taking longer.
In addition, this display will, “scroll” the washer status:
Cycle status lights: Shows whether the washer is in the Pre-wash, Delay, Fill, Soak, Wash, Rinse or Spin portion of the cycle. NOTE: Cycle status lights vary by model.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
Feature status lights indicate (see sections F and G for more details):
Spin light blinking
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
“H2O SUPPLY” (Water not entering washer)
Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lockout period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.
“CAnCELEd”
“CAnCELEd” may scroll on the display if the machine was paused for longer than 24 hours or if the machine has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances at 800. GE.CARES (800.432.2737) for service.
“Lid”
“Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.
D. Wash Cycles-Cycle Selector Knob
HER *Sanitize with Oxi
E. Pretreating or Soaking Using Water Station (on some models)
Water Station only
Select this feature:
1. Rotate the cycle selection knob to Water Station.
2. Push the Select button until the LED below Water is illuminated.
3. Select the desired water temperature using the Temp button.
4. Press the Start button to initiate the feature.
Water Station with Detergent
Select this feature:
1. Rotating the cycle selection knob to the Water Station.
2. Push the Select button until the LED below Detergent + Water is illuminated.
3. Select the desired water temperature using the Temp button.
4. Press the Start button to initiate the detergent feature.
F. Stain Removal Guide (on some models)
The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.
This feature can be applied to most wash cycles as described in the cycle guide.
To use Stain Removal Guide:
1. Select the desired wash cycle.
2. Press the Stain Removal Guide button.
Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light will show the selected stain.
To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit.
To turn off Stain Removal Guide, press until no indicator lights are illuminated.
The Soil and Temperature levels will be changed to match the recommended default setting for each stain type. Turning off Stain Removal Guide will return the settings to default.
G. Settings
H. Cycle Options
Deep Fill
Power Pre-wash
Ideal for heavily soiled loads, this cycle option works with SmartDispense™ to add a brief wash, soak and drain cycle to loosen and remove heavy soil before starting the cycle selected.
Warm Rinse
Provides a warm rinse to your wash load. Note that rinsing operations may be different with this operation selected in order to effectively apply the warm rinse water to your load.
Auto Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour and 2 hour selections and then return back to 0 soak minutes.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a higher setting) to maximize performance.
Delay Wash
When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If you press and hold the Delay Wash button for 3 seconds, it will immediately reset.
Extra Rinse
I. Additional Options
My Cycle Settings
As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for each cycle. If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you turn the selector knob to that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily (i.e. for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will load. However, the next time you select this cycle, your My Cycle settings will load. If you wish to permanently restore the factory default settings for the cycle; when the My Cycle is active (button light on) press and hold the My Cycle button for 3 seconds. The factory defaults will load for the selected cycle and the My Cycle light will turn off. The default settings will load when this cycle is selected in the future and the My Cycle light will remain off. NOTE: My Cycle saves the following options: Temp, Soil, Spin, Extra Rinse, Deep Fill, Warm Rinse, Auto Soak, Deep Rinse and Stain Removal Guide.
Sound (on some models)
Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until you reach the desired volume (high, medium, low) or off.
Control Lock
Use the control lock before or during a cycle to prevent any selections from being made. To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control lock icon will light up when it is on. NOTE: The Power button can still be used when the machine is locked.
J. SmartDispense™ (GTW840 and GTW845 models only)
When selected, this feature will automatically add detergent to the wash, eliminating the need to add detergent for each load.
The detergent amount selection on the control panel will default to AUTO when first powering up the washing machine. When AUTO is selected, the amount of detergent needed for each laundry load will automatically be determined based on the size of the load the machine senses.
If it is desired to manually select the amount of detergent for a given load, this can be done by pressing the Select button on the Smart Dispense control panel to choose between Less or More detergent. Less will provide less detergent than the Auto selection and More will provide more detergent than the Auto selection.
The smart dispense feature can be disabled by pressing the Select button on the Smart Dispense control panel until Off is selected.
Not all cycles will allow the use of the SmartDispense feature. If the Off LED is illuminated and pressing the Select button results in a beeping tone, then SmartDispense is not allowed for the cycle that has been selected. Detergent will need to be added directly to the wash basket for these cycles. This model does not have a dispenser drawer for detergent since it has a bulk detergent dispensing system.
If it is desired to manually add detergent for a load, that detergent will need to be added directly to the basket, and the smart dispense set to OFF for that particular load.
The right side of the dispensing area in the rear of the washer opening does NOT pull out. It is a spout only for water and detergent to flow from the smart dispense system.
Adding Detergent to SmartDispenser™ (GTW840 and GTW845 models only)
This machine is equipped with a bulk detergent reservoir that can hold approximately 75 ounces of liquid detergent for your convenience. This is enough detergent for about 50 average laundry loads, depending on what dispense amount is selected.
When the Tank Low or Tank Empty LED is illuminated, more detergent should be added to the reservoir to ensure detergent will be available for the next cycle.
The filling port of the detergent reservoir is located on the front left of the washing machine. To fill the reservoir with liquid detergent, first open the tank lid by rotating the small lid clockwise. Then pour LIQUID detergent into the opening until the level reaches the MAX indicator located inside the filling port, also indicated with the horizontal line next to the MAX lettering. Filling to this MAX level will provide detergent for about 50 average laundry loads.
If it is desired to change detergent type in the detergent tank, it is not required to flush the smart dispense system. The new detergent type can be added to a partiallyfilled tank, however it will not be immediately dispensed until the original detergent is completely dispensed from the system.
In the event that excessive chlorine bleach is accidentally spilled or otherwise gets into the detergent tank, please follow the Detergent Tank Clean-Out instructions in the Care and Cleaning section in order to minimize the possibility for clothing damage. If only a few drops of bleach are spilled into the detergent tank, there is no need to flush the tank.
Liquid Fabric Softener/Conditioner Dispenser (GTW840 and GTW845 models only)
Liquid fabric softener/conditioner should be added to the small drawer in the rear of the washer opening. Follow the liquid fabric softener/conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on the load size. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle. NOTE: Fabric softener crystals should NOT be added to the dispenser drawer, as they will not dispense properly
Liquid Bleach (GTW840 and GTW845 models only)
Use a measuring cup to pour the bleach into the bleach dispenser. Measure liquid bleach carefully and DO NOT pour directly from the bleach bottle into the bleach dispenser. NOTE: The bleach dispenser is a single use dispenser and is NOT a bulk dispense system. The maximum amount of bleach that should be poured into this dispenser for any load should never exceed 1 cup. NOTE: In the event that excessive chlorine bleach is accidentally spilled or otherwise gets into the detergent tank, please follow the Detergent Tank Clean-Out instructions in the Care and Cleaning section in order to minimize the possibility for clothing damage. If only a few drops of bleach are spilled into the detergent tank, there is no need to flush the tank. NOTE: In the event that detergent is accidentally spilled or otherwise gets into the bleach opening, that detergent will simply be used for the next wash cycle. In this case there is no need to perform any flushing routine.
Detergent Dispenser (GTW720 and GTW725 models only)
HE detergent should be added to the right side of the dispenser drawer. Follow the detergent manufacturer’s recommendations for the correct amount of detergent, based on load size, taking care to add detergent to the right compartment. Do not overfill or dilute detergent as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle. For optimal performance, especially when selecting cooler temperature and in cold weather climates, place powdered HE detergent directly on top of the load. NOTE: Single-dose laundry packets should not be added to the detergent dispenser, as they will not dispense properly. Put packets in the Laundry Pack Dispenser Cup.
Laundry Pack Dispenser (GTW720 and GTW725 models only)
Detergent packets (Laundry Packs) should be added to the Laundry Pack Dispenser cup. Follow the detergent manufacturer’s recommendations for the correct number of detergent packets for your wash load. Do not add more detergent packets than recommended as this can result in residual detergent being leftover at the end of the cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle. NOTE: We recommend the use of High Efficiency laundry packs such as Tide PODS™ or Gain Flings™. Some detergent packs may not dispense completely at very cold temperatures or in the delicate cycle. In these cases, you may use a warmer temperature setting or, in rare cases, remove the outer cup to use the secondary, larger chamber to dispense harder to dissolve detergent packs
Liquid Fabric Softener/Conditioner Dispenser (GTW720 and GTW725 models only)
Liquid fabric softener/conditioner should be added to the left side of the dispenser drawer. Follow the liquid fabric softener/ conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on load size, taking care to add softener/conditioner to the left compartment. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle. NOTE: Fabric softener crystals should NOT be added to the dispenser drawer, as they will not dispense properly.
Liquid Bleach Dispenser (GTW720 and GTW725 models only)
Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing. NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.
Loading
Always follow fabric manufacturer’s care label when laundering.
Automatic Load Sensing This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size. NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle; this is normal operation. NOTE: This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for a high efficiency washer.
Pretreatment
Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes. NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.
Proper Use of Detergent Using too little or too much detergent is a common cause of laundry problems. Use less detergent if you have soft water, a smaller load or a lightly soiled load. For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade. Place detergent packets in the Laundry Pack Dispenser (on some models) or the bottom of the wash basket before adding clothes. GE Appliances recommends the use of High Efficiency detergents such as Tide HE Turbo™ in your energy efficient washer. HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents. When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.
Sorting Wash Loads Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.
Loading the Washer Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use Deep Fill option if necessary. NOTE: Some cycles use a two stage wash fill. The first stage will have a lower water level than the second stage; this is normal operation
Do not place large items such as sheets, blankets and towels across the Infusor. Load them around the outside of the basket. ■ Do not put lawn or sofa cushions into the washer as they are too big to move. Remove outer covers and ONLY wash them.
Care and Cleaning
Exterior of the Washer Immediately wipe off any spills with a damp cloth. Interior of the Washer To clean the interior of the washer, select the Bulky Items feature on the control panel. This Bulky Items cycle should be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer. NOTE: Read the instructions below completely before starting the Bulky Items cycle. 1. Remove any garments or objects from the washer and ensure the washer basket is empty. 2. Open the washer lid and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket. 3. Close the lid and select the Bulky Items cycle. Push the Start button. 4. When the Bulky Items cycle is working, the display will show the estimated cycle time remaining. Do not interrupt the cycle. Bulky Items may be interrupted by pressing the Start button in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Bulky Items cycle resumes where it had stopped. When interrupted, be sure to run a complete Bulky Items cycle before using the washer. If the Power button is pressed during Bulky Items, the cycle will be lost. IMPORTANT: ■ Run Bulky Items with 1 Cup (250 ml) of bleach once a month. ■ After the completion of a Bulky Items cycle, the interior of your washer may have a bleach smell. Dispenser Drawer After some period of use, a small amount of detergent or softener residue may be present in the dispenser drawer. The drawer can easily be removed for cleaning. To remove the drawer, pull it out until the drawer stops and then lift up on the front of the drawer. The drawer can then be removed from the dispenser box. Wash the drawer in warm, soapy water using a mild detergent. Rinse drawer with warm water. If siphon caps are removed for cleaning, be sure to push siphon caps fully back into place after cleaning. The dispenser drawer and siphon caps are not dishwasher safe. The dispenser box is not removable, but it can be wiped clean using a damp cloth if necessary. Do not attempt to remove the dispenser box for cleaning. Detergent Tank Clean-Out (GTW840 and GTW845 models only) NOTE: All clothes should be removed from the washer prior to cleaning out the detergent tank. To empty out the tank and remove any remaining detergent from the reservoir: 1. Press and hold both the Detergent Dispense and Select buttons for three seconds. 2. The empty out routine will begin with the contents of tank, mixed with water, being dispensed into the basket and consequently drained from the machine at the same time. 3. The empty out routine will continue for approximately 15 minutes unless it is paused by the pressing of the Start button. If tank is initially full, routine may need to be run a second time to empty detergent tank. NOTE: Optionally, hot water can be added to the tank to aid in flushing out the system of any residual detergent prior to starting or during the cleanout routine.
Water Supply Hoses
Hoses connecting washer to faucet should be replaced every 5 years.
Long Vacations
Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.
Moving and Storage
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. GTW840 and GTW845 models only: Do not move the washer with a full tank of detergent. If moving the washer with a partially filled tank of detergent, do not tilt washer forward as detergent could spill from tank. If moving the washer will result in tipping the washer forward in any way, it is best to flush out your detergent tank. See Detergent Tank Clean-Out in this Care and Cleaning section.
Additionally, the document applies to other GE - General Electric models: GTW720, GTW725, GTW845