www.lg.com
OWNER’S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
WD1410SBW
ENGLISH
MFL67655153
TABLE OF CONTENTS
This manual is produced for a group of products
and may contain images or content different from
the model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS ......................................03
Important Safety Instructions ...............................................................04
INSTALLATION .......................................................07
Parts ....................................................................................................07
Accessories .........................................................................................07
Specifications ......................................................................................08
Installation Place Requirements .......................................................... 09
Unpacking and Removing Transit Bolts...............................................10
Using Anti-Slip Sheets (Optional) ........................................................ 11
Wooden Floors (Suspended Floors) .................................................... 11
Leveling the Appliance.........................................................................12
Connecting Supply Hose ..................................................................... 12
Installation of Drain Hose ....................................................................15
Electrical Connections (In the UK Only) ..............................................15
OPERATION ...........................................................16
Using the Washing Machine ................................................................ 16
Sorting Laundry ...................................................................................17
Adding Cleaning Products ................................................................... 18
Control Panel .......................................................................................20
Programme Table ................................................................................21
Option Programme ..............................................................................25
SMART FUNCTION ................................................28
Using Smart Function (Optional) .........................................................28
Using the Smart Diagnosis™ Function ...............................................29
MAINTENANCE ......................................................30
Cleaning Your Washing Machine .........................................................30
Cleaning the Water Inlet Filter .............................................................30
Cleaning the Drain Pump Filter ...........................................................31
Cleaning the Dispenser Drawer...........................................................32
Tub Clean (Optional) ...........................................................................32
Caution on Freezing During Winter .....................................................33
TROUBLESHOOTING ............................................35
Diagnosing Problems ..........................................................................35
Error Messages ...................................................................................37
03
ENGLISH
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described
below.
This symbol is displayed to the indicate matters and operations that
can cause risk. Read the part with this symbol carefully and follow the
instructions in order to avoid risk.
WARNING
- This indicates that the failure to follow the instructions
can cause serious injury or death.
CAUTION
- This indicates that the failure to follow the instructions
can cause the minor injury or damage the product.
To reduce the risk of re, electric shock, or injury to persons when using
your product, basic safety precautions should be followed, including the
following:
Children in the Household
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
For use in Europe:
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
WARNING
04
Important Safety Instructions
To reduce the risk of re, electric shock, or injury to persons when using
your product, basic safety precautions should be followed, including the
following:
Installation
•
Never attempt to operate this appliance if it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts, including a damaged cord or plug.
•
This appliance should only be transported by two or more people holding the
appliance securely.
•
Do not install the appliance in a damp and dusty place. Do not install or store the
appliance in any outdoor area, or any area that is subject to weathering conditions
such as direct sunlight, wind, rain, or temperatures below freezing.
•
Tighten the drain hose to avoid separation.
•
If the power cord is damaged or the hole of the socket outlet is loose, do not use
the power cord and contact an authorized service centre.
•
This appliance must not be installed behind a lockable door, a sliding door or a
door with a hinge on the opposite side to that of the appliance, in such a way that
a full opening of the appliance door is restricted.
•
Do not plug multiple socket outlets, an extension power cable or adapter with this
appliance.
•
This appliance must be grounded. In the event of malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current.
•
This appliance is equipped with a power cord having an equipment-grounding
conductor and a grounding power plug. The power plug must be plugged into an
appropriate socket outlet that is installed and grounded in accordance with all local
codes and ordinances.
•
Improper connection of the equipment-grounding conductor can result in risk of
electric shock. Check with a qualied electrician or service personnel if you are in
doubt as to whether the appliance is properly grounded.
•
Do not modify the power cord provided with the appliance.If it does not t the
outlet, have a proper outlet installed by a qualied electrician.
WARNING
05
ENGLISH
Operation
•
Do not attempt to separate any panels or disassemble the appliance. Do not apply
any sharp objects to the control panel in order to operate the appliance.
•
Do not repair or replace any part of the appliance. All repairs and servicing must
be performed by qualied service personnel unless specically recommended in
this Owner’s Manual. Use only authorized factory parts.
•
Keep the area underneath and around your appliances free of combustible
materials such as lint, paper, rags, chemicals, etc.
•
Do not put animals, such as pets into the appliance or allow children to play with
the appliance.
•
Do not leave this appliance door open. Children may hang on the door or crawl
inside the appliance, causing damage or injury.
•
Use new hoses or hose-set supplied with the appliance. Reusing old hoses can
cause a water leak and subsequent property damage.
•
Never reach into this appliance while it is operating. Wait until the drum has
completely stopped.
•
Do not put in, wash or dry articles that have been cleaned in, washed in, soaked
in, or spotted with combustible or explosive substances (such as wax, oil, paint,
gasoline, degreasers, drycleaning solvents, kerosene, vegetable oil, cooking oil,
etc.). Improper use can cause re or an explosion.
•
In case of ood, disconnect the power plug and contact the LG Electronics
customer information centre.
•
Do not lean or push down on the door excessively, when the appliance door is
open.
•
Do not touch the door during steam or drying programmes.
•
Do not use ammable gas and combustible substances (benzene, gasoline,
thinner, petroleum, alcohol, etc.) near the appliance.
•
If the drain hose or supply hose is frozen during winter, use it only after thawing.
•
Keep all washing detergents, softener and bleach away from children.
•
Do not touch the power plug or the appliance controls with wet hands.
•
When pulling out the power plug from an outlet, hold the power plug, not the cable.
•
Do not bend the power cable excessively or place a heavy object on it.
•
Do not wash rugs, mats, shoes or pet blankets, or any other items other than
clothes or sheets, in this machine.
•
This appliance must only be used for domestic household purposes and should
not be used in mobile applications.
•
If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the
appliance or power plug and ventilate the area immediately.
06
Maintenance
•
Securely plug the power plug in the socket outlet after completely removing any
moisture and dust.
•
Disconnect the power cord before cleaning the appliance. Turning the unit off
into stand by mode from the front panel will not isolate the mains supply from the
appliance.
•
Never unplug the appliance by pulling on the power cable. Always grip the power
plug rmly and pull straight out from the socket outlet.
•
Do not spray the water inside or outside the appliance to clean it.
Disposal
•
Before discarding an old appliance, unplug it. Cut off the cable directly behind the
appliance to prevent misuse.
•
Dispose of all packaging materials (such as plastic bags and styrofoam) away from
children. The packaging material can cause suffocatoion.
•
Remove the door before disposing of or discarding this appliance to avoid the
danger of children or small animals getting trapped inside.
•
Before the washing machine is removed from service or discarded, remove the lid
to prevent children from climbing inside.
07
ENGLISH
INSTALLATION
Parts
Transit bolts
Power plug
Drawer
Control panel
Drum
Door
Drain hose
Drain plug
Drain pump lter
Cover cap
(Location may
vary depending on
products)
Adjustable feet
Accessories
Cold supply hose (1EA)
(Option: Hot (1EA))
Spanner Caps for covering transit bolt
holes
Anti–slip sheets (2EA)
(Optional)
Elbow bracket (for securing
drain hose)
Tie strap
(Optional)
08
Specications
Model WD1410SBW
Wash Capacity 10 kg
Power Supply 220 - 240 V~, 50 Hz
Size 600 mm (W) x 640 mm (D) x 850 mm (H)
Product Weight 72 kg
Permissible Water pressure 0.1 - 0.8 MPa (1.0 - 8.0 kgf / cm²)
•
Appearance and specications may change without notice to improve the quality of the product.
•
The external hot water supply MUST NOT exceed 65°C
•
No further backow protection required for connection to the water supply.
•
Permissible cold water temperature : 4 - 25°C
09
ENGLISH
Installation Place Requirements
Location
10
cm
2
cm
2
cm
Level Floor :
Allowable slope under the entire appliance
is 1°.
Power Outlet :
Must be within 1.5 meters of either side
of the location of the appliance.
•
Do not overload the outlet with more than one
appliance.
Additional Clearance :
For the wall, 10 cm: rear
/2 cm: right & left side
•
Do not place or store laundry products on top of the
appliance at any time.
•
These products may damage the nish or controls.
WARNING
•
The plug must be plugged into an appropriate outlet
that is properly installed and grounded in accordance
with all local codes and ordinances.
Positioning
•
Install the appliance on a at hard oor. Do not install
the appliance on an elevated surface or stand unless
it is supplied by LG electronics for this model.
•
Make sure that air circulation around the appliance is
not impeded by carpets, rugs, etc.
•
Never try to correct any unevenness in the oor with
pieces of wood, cardboard or similar materials under
the appliance.
•
If it is impossible to avoid positioning the appliance
next to a gas cooker or coal burning stove, an
insulation (85x60 cm) covered with aluminum foil on
the side facing the cooker or stove must be inserted
between the two appliances.
•
Do not install your appliance in rooms where freezing
temperatures may occur. Frozen hoses may burst
under pressure. The reliability of the electronic control
unit may be impaired at temperatures below freezing
point.
•
Ensure that when the appliance is installed, it is
easily accessible for an engineer in the event of a
breakdown.
•
With the appliance installed, adjust all four feet
using the transit bolt spanner provided to ensure the
appliance is stable, and a clearance of approximately
20 mm is left between the top of the appliance and the
underside of any work-top.
•
If the appliance is delivered in winter and temperatures
are below freezing, place the appliance at room
temperature for a few hours before putting it into
operation.
WARNING
•
This equipment is not designed for maritime use or for
use in mobile installations such as caravans, aircraft
etc.
Electrical Connection
•
Do not use an extension cord or double adapter.
•
Always unplug the appliance and turn off the water
supply after use.
•
Connect the appliance to an earthed socket in
accordance with the current wiring regulations.
•
The appliance must be positioned so that the plug is
easily accessible.
•
Repairs to the appliance must only be carried out
by qualied personnel. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local service centre.
10
Unpacking and Removing Transit
Bolts
1
Lift the appliance off the foam base.
•
After removing the carton and shipping material,
lift the appliance off the foam base. Make sure
the tub support comes off with the base and is
not stuck to the bottom of the appliance.
•
If you must lay the appliance down to remove
the carton base, always protect the side of the
appliance and lay it carefully on its side. Do not
lay the appliance on its front or back.
Tub Support
(Optional)
Carton base
2
Remove the bolt assemblies.
•
Starting with the bottom two transit bolts, use the
spanner (included) to fully loosen all transit bolts
by turning them counterclockwise. Remove the
bolt assemblies by wiggling them slightly while
pulling them out.
Retainer
Transit
bolt
3
Install the hole caps.
•
Locate the hole caps included in the accessory
pack and install them in the shipping bolt holes.
Cap
NOTE
•
Save the bolt assemblies for future use. To prevent
damage to internal components, Do not transport the
washing machine without reinstalling the transit bolts.
•
Failure to remove transit bolts and retainers may
cause severe vibration and noise, which can lead to
permanent damage to the washing machine. The cord
is secured to the back of the washing machine with
a shipping bolt to help prevent operation with transit
bolts in place.
11
ENGLISH
Using Anti-Slip Sheets (Optional)
If you install the appliance on a slippery surface, it may
move because of excessive vibration. Incorrect leveling
may cause malfunction through noise and vibration. If
this occurs, install the anti-slip sheets under the leveling
feet and adjust the level.
1
Clean the oor to attach the anti-slip sheets.
•
Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains, the
anti-slip sheets may slip.
2
Adjust the level after placing the appliance in the
installation area.
3
Place the adhesive side of the anti-slip sheets on
the oor.
•
It is most effective to install the anti-slip sheets
under the front legs. If it is difcult to place the
pads under the front legs, place them under the
back legs.
This side up
Adhesive side
4
Ensure the appliance is level.
•
Push or rock the top edges of the appliance
gently to make sure that the appliance does not
rock. If the appliance rocks, level the appliance
again.
NOTE
•
You can obtain anti-slip sheets from the LG Service
Centre.
Wooden Floors (Suspended
Floors)
•
Wooden oors are particularly susceptible to vibration.
•
To reduce vibration we recommend you place rubber
cups at least 15 mm thick under each foot of the
appliance, secured to at least two oor beams with
screws.
Rubber Cup
•
If possible install the appliance in one of the corners of
the room, where the oor is more stable.
•
Fit the rubber cups to reduce vibration.
NOTE
•
Proper placement and leveling of the washing machine
will ensure long, regular, and reliable operation.
•
The washing machine must be 100% horizontal and
stand rmly in position.
•
It must not ‘Seesaw’ across corners under the load.
•
The installation surface must be clean, free from oor
wax and other lubricant coatings.
•
Do not let the feet of the washing machine get wet.
Failure to do so may cause vibration or noise.
•
You can obtain rubber cups (p/no.4620ER4002B) from
the LG Service Centre.
12
Leveling the Appliance
If the oor is uneven, turn the adjustable feet as required
(Do not insert pieces of wood etc. under the feet). Make
sure that all four feet are stable and resting on the oor
and then check that the appliance is perfectly level (Use
a spirit level).
•
Once the appliance is level, tighten the lock nuts up
towards the base of the appliance. All lock nuts must
be tightened.
Raise
Lock nut
Lower
Tighten all 4
lock nuts securely
Diagonal Check
•
When pushing down the edges of the top plate
diagonally, the appliance should not move up and
down at all (Check both directions). If the appliance
rocks when pushing the machine top plate diagonally,
adjust the feet again.
NOTE
•
Timber or suspended type ooring may contribute
to excessive vibration and unbalance errors and
malfunctions.
Connecting Supply Hose
•
Water supply pressure must be between 0.1 MPa and
0.8 MPa (1.0‒8.0 kgf/cm
2
).
•
Do not strip or crossthread when connecting supply
hose to the valve.
•
If the water supply pressure is more than 0.8 MPa, a
decompression device should be installed.
•
Periodically check the condition of the hose and
replace the hose if necessary.
Checking the Rubber Seal on the Supply
Hose
Two rubber seals are supplied with the water supply
hoses.
They are used for preventing water leaks. Make sure
the connection to taps is sufciently tight. Do not over
tighten the hoses with any mechanical device.
Hose connector
Rubber seal
Hose connector
Rubber seal
13
ENGLISH
Connecting Hose to Water Tap
Connecting Screw-Type Hose to Tap with
Thread
Screw the hose connector onto the water supply tap.
Connecting Screw-Type Hose to Tap Without
Thread
1
Loose the four xing screws.
Upper
connector
Rubber
seal
Fixing screw
2
Remove the guide plate if the tap is too large to t
the adapter.
Guide plate
3
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the four xing screws.
4
Push the supply hose vertically upwards so that the
rubber seal within the hose can adhere completely
to the tap and then tighten it by screwing it to the
right.
Plate
Supply
hose
Connecting One Touch Type Hose to Tap
Without Thread
1
Unscrew the adapter ring plate and loose the four
xing screws.
Ring plate
2
Remove the guide plate if the tap is too large to t
the adapter.
Guide plate
14
3
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the four xing screws and the adapter ring
plate .
4
Pull the connector latch plate down, push the
supply hose onto the adapter, and release the
connector latch plate. Make sure the adapter locks
into place.
Latch plate
NOTE
•
After connecting the supply hose to the water tap,
turn on the water tap to ush out foreign substances
(dirt, sand, sawdust, and etc.) in the water lines. Let
the water drain into a bucket, and check the water
temperature.
Connecting Hose to Appliance
Attach the hot water line to the hot water supply on the
back of the washer. Attach the cold water line to the cold
water supply on the back of the washer.
NOTE
•
After completing connection, if water leaks from the
hose, repeat the same steps.
Use the most conventional type of tap for the water
supply. In case the tap is square or too big, remove
the guide plate before inserting the tap into the
adaptor.
Using the Horizontal Tap
Horizontal tap
Extension tap
Square tap
Hot
water
supply
Cold
water
supply
15
ENGLISH
Installing the Drain Hose
•
The drain hose should not be placed higher than 100
cm above the oor. Water in the appliance may not
drain or may drain slowly.
•
Securing the drain hose correctly will protect the oor
from damage due to water leakage.
•
If the drain hose is too long, do not force it back into
the appliance. This will cause abnormal noise.
about 100 cm
about 145 cm
about 105 cm
•
When installing the drain hose to a sink, secure it
tightly with string or chain to prevent the hose from
lifting itself off the sink when the water ows from it.
•
Securing the drain hose correctly will protect the oor
from damage due to water leakage.
Laundry tub
Hose
retainer
Tie strap
Electrical Connections (In the UK
Only)
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
This appliance must be earthed.
Green and
Yellow (Earth)
Brown (Live)
Blue (Neutral)
Fuse
Cord grip
As the colours of the wires in the mains lead of this
apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed
as follows:
The green and yellow wire must be connected to the
terminal in the plug which is marked with the letter E or
by the earth symbol ( ) or coloured Green or Green
and Yellow.
The blue wire must be connected to the terminal which
is marked with the letter N or coloured Black.
The brown wire must be connected to the terminal which
is marked with the letter L or coloured Red.
If a 13 amp (BS 1363) plug is used, t a 13 amp BS
1362 fuse.
max. 100 cm
max. 100 cm
max. 100 cm
16
OPERATION
Using the Washing Machine
Before the rst wash, select a washing programme,
allow the washing machine to wash without clothing.
This will remove residue and water from the drum that
may have been left during manufacturing.
1
Sort laundry and load items.
•
Sort laundry by fabric type, soil level, colour and
load size as needed. Open the door and load
items into the washing machine.
2
Add cleaning products and/or detergent and
softener.
•
Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate areas
of the dispenser.
3
Turn on the washing machine.
•
Press the
Power
button to turn on the washing
machine.
4
Choose the desired washing cycle.
•
Press the programme button repeatedly or turn
the cycle selector knob until the desired cycle is
selected.
5
Begin cycle.
•
Press the
Start/Pause
button to begin the cycle.
The washing machine will agitate briey without
water to measure the weight of the load. If the
Start/Pause
button is not pressed within 5
minutes, the washing machine will shut off and
all settings will be lost.
6
End of cycle.
•
When the cycle is nished, a melody will sound.
Immediately remove your clothing from the
washing machine to reduce wrinkling. Check
around the door seal when removing the load for
small items that may be caught in the seal.
17
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Sorting Laundry
1
Look for a care label on your clothes.
•
This will tell you about the fabric content of your
garment and how it should be washed.
•
Symbols on the care labels.
Wash temperature
Normal machine wash
Permanent press
Delicate
Hand wash
Do not wash
2
Sorting laundry.
•
To get the best results, sort clothes into loads
that can be washed with the same wash cycle.
•
Different fabrics need to be washed at varying
temperatures and spin speeds.
•
Always sort dark colours from pale colours and
whites. Wash separately as dye and lint transfer
can occur causing discolouration of white and
pale garments. If possible, do not wash heavily
soiled items with lightly soiled ones.
– Soil (Heavy, Normal, Light) :
Separate clothes according to amount of soil.
– Colour (White, Lights, Darks):
Separate white fabrics from coloured fabrics.
– Lint (Lint producers, Collectors):
Wash lint producers and lint collectors
separately.
3
Caring before loading.
•
Combine large and small items in a load. Load
large items rst.
•
Large items should not be more than half the
total wash load. Do not wash single items. This
may cause an unbalanced load. Add one or two
similar items.
•
Check all pockets to make sure that they are
empty. Items such as nails, hair clips, matches,
pens, coins and keys can damage both your
washing machine and your clothes.
•
Close zippers, hooks and strings to make sure
that these items don’t snag on other clothes.
•
Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto stains
to help lift dirt.
CAUTION
•
Check inside the drum and remove any items from a
previous wash.
18
Adding Cleaning Products
Detergent Dosage
•
Detergent should be used according to the instruction
of the detergent manufacturer and selected according
to type, colour, soiling of the fabric and washing
temperature.
•
If too much detergent is used, too many suds can
occur and this will result in poor washing results
or cause heavy load to the motor and cause a
malfunction.
•
If you wish to use liquid detergent follow the guidelines
provided by the detergent manufacturer.
•
You can pour liquid detergent directly into the
main detergent drawer if you are starting the cycle
immediately. please be mindful that some liquid
detergent can remain under the drawer unushed and
the dispenser drawer should therefore be cleaned
regularly.
•
Do not use liquid detergent if you are using Time
delay, or if you have selected Pre Wash, as the liquid
may harden.
•
If too many suds occur, reduce the detergent amount.
Drum type detergent must only be used in Front
loaders. excessive suds can be caused by using the
wrong type of detergent.
•
Detergent usage may need to be adjusted for water
temperature, water hardness, size and soil level of the
load. For best results, avoid oversudsing.
•
Refer to the label of the clothes, before chooseing the
detergent and water temperature.
•
When using the washing machine, use designated
detergent for each type of clothing only:
– General powdered detergents for all types of fabric
– Powdered detergents for delicate fabric
– Liquid detergents for all types of fabric or
designated detergents only for wool
•
For better washing performance and whitening, use
detergent with the general powdered bleach.
•
Detergent is ushed from the dispenser at the
beginning of the cycle.
NOTE
•
Do not let the detergent harden. Doing so may lead to
blockages, poor rinse performance or bad odours.
•
Full load : According to manufacturer’s
recommendation.
•
Part load : 3/4 of the normal amount
•
Minimum load : 1/2 of full load
Adding Detergent and Fabric Softener
Adding Detergent
•
Main wash only →
•
Pre wash+Main wash →
NOTE
•
Too much detergent, bleach or softener may cause an
overow of that liquid and cause damage or staining
to the clothes.
•
Be sure to use the appropriate amount of detergent.
Adding Fabric Softener
•
Do not exceed the maximum ll line. Overlling can
cause early dispensing of the fabric softener, which
may stain clothes. Close the dispenser drawer slowly.
19
ENGLISH
•
Do not leave the fabric softener in the detergent
drawer for more than 2 days (Fabric softener may
harden).
•
Softener will automatically be added during the last
rinse cycle.
•
Do not open the drawer when water is being supplied.
•
Solvents (benzene, etc.) must not be used.
NOTE
•
Do not pour fabric softener directly on the clothes.
Adding Water Softener
•
A water softener, such as anti-limescale (e.g. Calgon)
can be used to cut down on the use of detergent in
extremely hard water areas. Dispense according to
the amount specied on the packaging. First add
detergent and then the water softener.
•
Use the quantity of detergent required for soft water.
Using Tablet
1
Open the door and put tablets into the drum.
2
Load the laundry into the drum and close the door.
20
Control Panel
Power Button
•
Press the
Power
button to turn the washing
machine on.
Start/Pause Button
•
This
Start/Pause
button is used to start the
wash cycle or pause the wash cycle.
•
If a temporary stop of the wash cycle is needed,
press the
Start/Pause
button.
Display
•
The display shows the settings, estimated
time remaining, options, and status messages.
When the product is turned on, the default
settings in the display will illuminate.
•
The display shows estimate time remaining.
While the size of the load is being calculated
automatically, blinking or ‘Detecting’
appears.
Programme Knob
•
Programmes are available according to laundry
type.
•
Lamp will light up to indicate the selected
programme.
Options
•
This allows you to select an additional
programme and will light when selected.
•
Use these buttons to select the desired
programme options for the selected cycle.
21
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Programme Table
Washing Programme
Programme Description Fabric Type Proper Temp.
Maximum
Load
Weight
Cotton
Provides better performance by
combining various drum motions.
Coloured fast garments (shirts,
nightdresses, pajamas, etc)
and normally soiled cotton load
(underwear).
40 °C
(Cold to 95 °C)
Rated
Capacity
Cotton Eco
Provides optimised washing
performance for a large amount of
laundry with less energy consumption.
60 °C
(Cold to 60 °C)
Easy Care
The cycle is suitable for casual shirts
that helps to reduce wrinkles.
polyamide, acrylic, polyester
40 °C
(Cold to 60 °C)
5.0 kg
Mix
Enables various fabrics to be washed
simultaneously.
Various kind of fabrics except
special garments (silk/delicate,
sports wear, dark clothes, wool,
duvet/curtains).
40 °C
(Cold to 40 °C)
4.5 kg
Allergy Care
Helps to remove allergens such as
house mites, pollen, and cat fur.
cotton, underwear, pillow covers,
bed sheets, baby wear
60 °C
Silent Wash
Provides less noise and vibration.
Color fast garments (shirts,
nightdresses, pajamas, etc)
and lightly soiled white cotton
(underwear).
40 °C
(Cold to 60°C)
6.0 kg
Steam
Refresh
Helps to remove wrinkles within
20mins with steam (Clothes may be
wet. You can put them on after hang
out to dry for 10‒30min).
cotton mixed, polyester mixed dress
shirts, blouses
No choice 3 items
Duvet
This cycle is for large items such as
bed covers, pillows, sofa covers, etc.
Cotton bedding except special
garments (delicates, wool, silk, etc.)
with lling: duvets, pillows, blankets,
sofa covers with light lling
40 °C
(Cold to 40 °C)
1 single
size
Sports Wear
This cycle is suitable for sports wear
such as jogging clothes and sports
wear.
coolmax, gore-tex, eece and
sympatex
3.0 kg
Dark Wash
If it's possible for clothes to
decolourate, please use this cycle.
The cycle prevent decolorization.
(Please use detergent for colored
fabrics.)
Dark garments made from cotton or
mixed fabrics.
20 °C
(Cold to 40 °C)
22
Programme Description Fabric Type Proper Temp.
Maximum
Load
Weight
Speed 14
This cycle provides a fast washing
time for small loads and lightly soiled
clothes.
Coloured laundry which is lightly
soiled fast.
CAUTION : Use less than 20g of
detergent (for 2.0kg load) otherwise
detergent may remain on the
clothes.
20 °C
(20 ºC to 40
ºC)
2.0 kg
Wool+
This cycle is for hand and machine
washable delicate clothes such as
washable wool, lingerie, dresses etc.
(Use detergent for machine washable
woolens).
wool, hand washable clothes,
delicate, easily damaged laundry
20 °C
(Cold to 30 ºC)
1.5 kg
Stain Care
Wash off several kinds of stain
such as wine, juice, dirt, etc. (Water
temperature is increased step by step
for washing various stains.)
cotton blended fabrics, NO delicate
clothes
60 °C
(30 ºC to 60
ºC)
3.0 kg
Download
Cycle
For downloadable cycles. If you did not download any cycles, the default is Rinse+Spin.
•
Water Temperature: Select the appropriate water temperature for chosen wash programme. Always follow garment
manufacturer’s care label or instructions when washing.
•
Set program at “Cotton Eco, 40 °C, Normal Rinse, 1400 RPM” is for normally soiled load and test in accordance or
in conformity with AS/NZS 2040.1.
NOTE
•
Neutral detergent is recommended.
23
ENGLISH
Extra Options
Programme
Time
Delay
Steam
Steam
Softener
Pre Wash Favorite
Turbo
Clean
Intensive
Medic
Rinse
Rinse+Spin
Cotton
● ● ● ● ● ● ● ● ●
Cotton Eco
● ● ● ● ● ● ● ●
Easy Care
● ● ● ● ● ● ● ● ●
Mix
● ● ● ● ● ● ● ● ●
Allergy Care
● ●* ● ● ● ●
Silent Wash
● ● ● ●
Steam Refresh
●* ●
Duvet
● ● ● ● ●
Sports Wear
● ● ● ●
Dark Wash
● ● ● ●
Speed 14
● ● ●* ●
Wool+
● ● ●
Stain Care
● ●* ● ● ●
•
* : This option is automatically included in the cycle and can not be deleted.
24
Operating Data
Programme Max RPM
Cotton
1400
Cotton Eco
1400
Easy Care
1200
Mix
1400
Allergy Care
1400
Silent Wash
1000
Steam Refresh
-
Duvet
1000
Sports Wear
800
Dark Wash
1400
Speed 14
800
Wool+
800
Stain Care
1400
25
ENGLISH
Option Programme
Time Delay
You can set a time delay so that the washing machine
will start automatically and nish after a specied time
interval.
1
Press the
Power
button.
2
Select a washing programme.
3
Press the
Time Delay
button to set time required.
4
Press the
Start/Pause
button.
NOTE
•
The delay time is the time to the end of the
programme, not the start. The actual running time may
vary due to water temperature, wash load and other
factors.
•
To cancel the Time Delay function, the power button
should be pressed.
•
Avoid using liquid detergent for this option.
Steam (Optional)
Steam features enhanced washing performance with
low energy consumption. Steam Softener sprays steam
after a spinning cycle to reduce creases and make the
laundry uffy.
1
Press the
Power
button.
2
For Steam option, select steam programmes. For
Steam Softener option, select Cotton or Cotton
Eco, Mix, Easy Care.
3
The following programme is selected depending on
the number of times you press the
Steam
button.
•
Once: Steam
•
Twice: Steam Softener
•
Three times: Steam and Steam Softener
4
Press the
Start/Pause
button.
Steam
•
For heavily stained clothes, underwear or baby
clothes.
•
Available with the Cotton, Cotton Eco, Mix, Easy Care,
Duvet, Allergy Care, Steam Refresh programmes.
•
Do not use Steam for easily discoloured clothes and
delicates such as wool, silk.
Steam Softener
•
Good to soften and uff fabrics (up to 4 kg) after air
drying.
•
Available with the Cotton, Cotton Eco, Mix, Easy Care
programmes.
•
Do not use Steam Softener for easily discoloured
clothes and delicates such as wool, silk.
•
Depending on the kind of fabric, softening
performance and results will vary.
26
Favorite
Favorite programme allows you to store a customized
wash programme for future use.
1
Press the
Power
button.
2
Select a washing programme.
3
Select the cycle (Washing method, number of
rinses, spin speed, water temperature etc.).
4
Press and hold the
Favorite
button for three
seconds.
The favorite option is now stored for future use.
To reuse the programme, select favorite programme and
press the
Start/Pause
button.
Pre Wash
If the laundry is heavily soiled, the Pre Wash programme
is recommended.
1
Press the
Power
button.
2
Select a washing programme.
3
Press the
Pre Wash
button.
4
Press the
Start/Pause
button.
Wash
Turbo Clean
Washes a limited load size in under an hour with the
advantage of energy and water savings. Some other
options may not be selectable when this option is
selected.
Intensive
If the laundry has both normal and heavily soiled clothes,
then the
Intensive
option is effective.
Temp.
The
Temp.
button selects the wash and rinse
temperature combination for the selected programme.
Press this button until the desired setting is lit. All rinses
use cold tap water.
•
Select the water temperature suitable for the type of
load you are washing. Follow the garment fabric care
labels for best results.
Rinse
Rinse+
Adds an additional rinse.
Rinse
++
Adds 2 additional rinses.
Normal + Hold
The course is paused until start button is pressed again
when rinse is nished.
Rinse
+
+ Hold
Add rinse once then after rinsing process, the course is
paused until Start/Pause button is pressed again.
27
ENGLISH
Spin
•
The Spin speed can be selected by pressing the
Spin
button repeatedly.
•
Spin Only
1
Press the
Power
button.
2
Press the
Spin
button to select desired RPM.
3
Press the
Start/Pause
button.
NOTE
•
When you select ‘No Spin’, it will still rotate slowly for
a short time to drain quickly.
Option
Medic Rinse
For best results or for cleaner rinsing. This allows the
nal rinse to be heated to 40 degrees.
Rinse + Spin
This can be helpful in preventing fresh stains from
setting in fabrics.
This is a separate cycle.
Child Lock ( )
Use this option to disable the controls. This feature can
prevent children from changing cycles or operating the
appliance
Locking the Control Panel
1
Press and hold the
Child Lock
button for three
seconds.
2
A beeper will sound, and ‘Child Lock is on.’ will
appear on the display.
When the Child Lock is set, all buttons are locked
except the
Power
button.
NOTE
•
Turning off the power will not reset the child lock
function. You must deactivate child lock before you
can access any other functions.
Unlocking the Control Panel
Press and hold the
Child Lock
button for three seconds.
•
A beeper will sound and the remaining time for the
current programme will reappear on the display.
Beep On / Off
1
Press the
Power
button.
2
Press the
Start/Pause
button to start a cycle.
3
Press and hold the
Wash
and
Temp.
button
simultaneously for three seconds to set the Beep
on/off function.
NOTE
•
Once the Beep on/off function is set, the setting is
memorized even after the power is turned off.
•
If you want to turn the Beeper off, simply repeat this
process.
28
SMART FUNCTION
Using Smart Function (Optional)
Using the Tag On Function
The Tag On function allows you to conveniently use the
LG Smart Diagnosis™ and Cycle Download features to
communicate with your appliance right from your own
smart phone.
•
The Tag On function can only be used with most smart
phones equipped with the NFC function and based on
the Android operating system (OS).
Installation of the Application
•
Search LG Smart Laundry&DW Global on the Google
Play Store from your smart phone.
-(ᜅษ✙
LG Smart
Using the Application
LG Smart Laundry&DW Global application allows you to
use various features for your convenience.
•
Cycle Download
•
Smart Diagnosis™
•
Tag On Cycle Set
•
Laundry Stats
NOTE
•
Press in the LG Smart Laundry&DW Global
application for a more detailed guide on how to use
the Tag On function.
•
Depending on the smart phone manufacturer and
Android OS version, the NFC activation process may
differ. Refer to the manual of your smart phone for
details.
•
Because of the characteristics of NFC, if the
transmission distance is too far, or if there is a metal
sticker or a protective case on the phone, transmission
will not be good. In some cases, NFC-equipped
phones may be unable to transmit successfully.
•
The content found in this manual may differ depending
on the version of LG Smart Laundry&DW Global
application, and it may be modied without informing
customers.
29
ENGLISH
Using the Smart Diagnosis™
Function
Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the product
malfunctions or fails. Use this function only to contact
the service representative, not during normal operation.
1
Press the
Power
button to turn on the washing
machine. Do not press any other buttons or turn
the programme selector knob.
2
When instructed to do so by the call centre, place
the mouthpiece of your phone close to the
Power
button.
Max.
10 mm
3
Press and hold the
Temp.
button for three seconds,
while holding the phone mouthpiece to the icon or
Power
button.
4
The display is turned off and keep the phone in
place until the tone transmission has nished.
•
For best results, do not move the phone while
the tones are being transmitted.
•
If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
LG Electronics
service centre
5
Once the tones have stopped, resume your
conversation with the call centre agent, who will
then be able to assist you using the information
transmitted for analysis.
NOTE
•
The Smart Diagnosis™ function depends on the local
call quality.
•
The communication performance will improve and you
can receive better service if you use the home phone.
•
If the Smart Diagnosis™ data transfer is poor due to
poor call quality, you may not receive the best Smart
Diagnosis™ service.
30
MAINTENANCE
WARNING
•
Unplug the washing machine before cleaning to avoid
the risk of electric shock. Failure to follow this warning
may result in serious injury, re, electric shock, or
death.
•
Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washing machine. They may
damage the nish.
Cleaning Your Washing Machine
Care After Wash
•
After the cycle is nished, wipe the door and the inside
of the door seal to remove any moisture.
•
Leave the door open if it is safe to do so to dry the
drum interior.
•
Wipe the body of the washing machine with a dry cloth
to remove any moisture.
Cleaning the Exterior
Proper care of your washing machine can extend its life.
Door:
•
Wash with a damp cloth on the outside and inside and
then dry with a soft cloth.
Exterior:
•
Immediately wipe off any spills.
•
Wipe with a damp cloth.
•
Do not press the surface or the display with sharp
objects.
Cleaning the Interior
•
Use a towel or soft cloth to wipe around the washing
machine door opening and door glass.
•
Always remove items from the washing machine as
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour
transfer, and odour.
•
Run the Tub Clean programme once a month (or more
often if needed) to remove detergent buildup and
other residue.
Cleaning the Water Inlet Filter
•
Turn off the supply taps to the machine if the washing
machine is to be left for any length of time (e.g.
holiday), especially if there is no oor drain (gully) in
the immediate vicinity.
•
' '
icon will be displayed on the control panel when
water is not entering the detergent drawer.
•
If water is very hard or contains traces of lime deposit,
the water inlet lter may become clogged. It is
therefore a good idea to clean it occasionally.
1
Turn off the water tap and unscrew the water
supply hose.
2
Remove the lter with pincers or long nose pliers.
Clean the lter using a hard bristle brush.
31
ENGLISH
Cleaning the Drain Pump Filter
•
The drain lter collects threads and small objects left
in the laundry. Check regularly that the lter is clean to
ensure smooth running of your washing machine.
•
Allow the water to cool down before cleaning the drain
pump, carrying out emergency emptying, or opening
the door in an emergency.
1
Open the cover cap and pull out the hose.
2
Unplug the drain plug and allow all the excess
water to drain into a vessel before opening the lter
by turning it to the left.
1
2
Container to
collect residual
water.
3
Remove any extraneous matter, foreign debris and
lint from the pump lter trap.
4
After cleaning, ret the pump lter cap by turning it
to the right and insert the drain plug back onto the
drain tube.
5
Close the cover cap.
CAUTION
•
First drain using the drain tube and then open the
pump lter cap to remove any threads or objects.
•
Be careful when draining, as the water may be hot.
32
Cleaning the Dispenser Drawer
Detergent and fabric softener may build up in the
dispenser drawer. Remove the drawer and inserts and
check for buildup once or twice a month.
1
Remove the detergent dispenser drawer by pulling
it straight out until it stops.
•
Press down hard on the disengage button and
remove the drawer.
2
Remove the inserts from the drawer.
•
Rinse the inserts and the drawer with warm
water to remove buildup from laundry products.
Use only water to clean the dispenser drawer.
Dry the inserts and drawer with a soft cloth or
towel.
3
To clean the drawer opening, use a cloth or small,
non-metal brush to clean the recess.
•
Remove all residue from the upper and lower
parts of the recess.
4
Wipe any moisture off the recess with a soft cloth
or towel.
5
Return the inserts to the proper compartments and
ret the drawer by reverse method.
Tub Clean (Optional)
Tub Clean is a special programme to clean the inside of
the washing machine.
A higher water level is used in this programme at higher
spin speed. Perform this programme regularly.
1
Remove any clothing or items from the washing
machine and close the door.
2
Open the dispenser drawer and add anti-limescale
(e.g. Calgon) to the main wash compartment.
•
Cleaning tablets can be placed directly into the
drum.
3
Close the dispenser drawer slowly.
4
Power On and then press and hold the
Tub Clean
button for 3 seconds. Then ‘Tub Clean’ will be
displayed on the display.
5
Press the
Start/Pause
button to start.
6
After the programme is complete, leave the door
open to allow the washing machine door opening,
gasket and door glass to dry.
CAUTION
•
If there is a child present, be careful not to leave the
door open unless it is supervised by an adult
NOTE
•
Do not add any detergent to the detergent
compartments. Excessive suds may generate and
leak from the washing machine.
33
ENGLISH
Caution on Freezing During
Winter
•
When frozen, the product does not operate normally.
Install the product where it will not freeze during
winter.
•
Do not install the washer in any outdoor or sheltered
outdoor location as this will contribute water freezing
within the unit.
How to Keep the Product from Freezing
•
After washing, remove any water remaining inside the
pump by opening the drain tube plug that's used for
removal of residual water. When the water is removed
completely, ret the drain tube and lter cap and then
close the lter cover cap.
Cover cap
Drain tube
plug
•
Lower the Drain tube so that any residual water
remaining in the tub can be drained into a low prole
vessel.
Drain hose
CAUTION
•
When the drain hose is installed in a curved shape,
the water within the curve of the hose may freeze.
•
After closing the tap, disconnect the cold supply hose
from the tap, and remove water while keeping the
hose facing downwards.
Supply
hose
Check for Freezing
•
If water does not drain when opening the drain tube
plug, check the drain pump body for ice by removing
the drain lter cap.
Drain tube
plug
Cover cap
•
Turn the power on, choose a washing programme,
and press the
Start/Pause
button.
Detergent drawer
Drain hose
•
If is shown in the display window while the product
is in operation, check water supply taps, and all hoses
for ice build up (Some models do not have an
alarm function that indicates freezing).
NOTE
•
Check that water is coming into the detergent drawer
while washing, and water is draining through the drain
hose while spinning.
34
How to Handle Freezing
•
Make sure to empty the drum, pour warm water of
50–60 °C up to the rubber part inside the drum, close
the door, and wait for 1–2 hours.
50‒60 °C
CAUTION
•
When the drain hose is installed in a curved shape,
the inner hose may freeze.
•
Open the cover cap and drain tube plug used for
removal of residual water to extract water completely.
Drain tube
plug
Cover cap
NOTE
•
If water does not drain, this means the ice is not
melted completely, or lint may be trapped inside.
•
When water is removed completely from the drum,
close the drain tube plug used for removal of residual
water, choose a washing programme, and press the
Start/Pause
button.
Drain hose
Detergent drawer
NOTE
•
Check that water is coming into the detergent drawer
while rinsing, and water is draining through the drain
hose while spinning.
•
When water supply problems occur, take the following
measures.
– Turn off the tap, and thaw out the tap and both
connection areas of supply hose of the product
using a hot water cloth.
– Take out supply hose and immerse in warm water
below 50–60 °C.
Supply
hose
50‒60 °C
35
ENGLISH
TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the appliance does not function properly or does not function at all, check the following before you call for
service:
Diagnosing Problems
Symptoms Reason Solution
Rattling and clanking
noise
Foreign objects such as coins
or safety pins may be in drum or
pump.
•
Check all pockets to make sure that they
are empty. Items such as clips, matches,
pens, coins, and keys can damage both
your washer and your clothes.
•
Close zippers, hooks, and drawstrings
to prevent these items from snagging or
tangling on other clothes.
Thumping sound
Heavy wash loads may produce a
thumping sound. This is usually
normal.
•
If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
Vibrating noise
Have all the transit bolts and tub
support been removed?
•
If not removed during installation, refer
to Installation guide for removing transit
bolts.
Are all the feet resting rmly on
the ground?
•
Check that the appliance is perfectly level
(Use a spirit level).
Water leaks
Supply hoses or drain hose are
loose at tap or washing machine.
•
Check and tighten hose connections.
House drain pipes are clogged.
•
Unclog drain pipe. Contact plumber if
necessary.
Oversudsing
•
Too much detergent or unsuitable
detergent may cause excessive foaming
which may result in water leaks.
Water does not enter
washing machine or it
enters slowly
Water supply is not adequate in
that location.
•
Check another tap in the house.
Water supply tap is not
completely open.
•
Fully open tap.
Water supply hose(s) are kinked.
•
Straighten hose.
The lter of the supply hose(s)
clogged.
•
Check the lter of the supply hose.
Water in the washing
machine does not drain
or drains slowly
Drain hose is kinked or clogged.
•
Clean and straighten the drain hose.
The drain lter is clogged.
•
Clean the drain lter.
36
Symptoms Reason Solution
Washing machine does
not start
Electrical power cord may not be
plugged in or connection may be
loose.
•
Make sure plug ts tightly in wall outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
•
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem is
a circuit overload, have it corrected by a
qualied electrician.
Water supply tap is not turned on.
•
Turn on water supply tap.
Washing machine will
not spin
Check that the door is rmly shut.
•
Close the door and press the
Start/Pause
button. After pressing the
Start/Pause
button, it may take a few moments before
the washing machine begins to spin. The
door must be locked before spin can be
achieved. Add 1 or 2 similar items to help
balance the load. Rearrange load to allow
proper spinning.
Door does not open
•
Once washing machine has started,
the door cannot be opened for safety
reasons. Check if the ‘Door Lock’ icon is
illuminated. You can safely open the door
after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
•
The washing time may vary by the
amount of laundry, water pressure, water
temperature and other usage conditions.
If an imbalance is detected or if the suds
removing programme is on, the wash time
will increase.
Fabric softener
overow
Too much softener may cause an
overow.
•
Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum ll line.
Softeners dispensed
too early
Too much softener may cause an
premature dispensing.
•
Follow the guidelines provided by the
detergent manufacturer.
•
Close the dispenser drawer slowly. Do not
open the drawer during the wash cycle.
Dry problem Check water supply.
•
Do not overload. Check that the washing
machine is draining properly to extract
adequate water from the load. Clothes
load is too small to tumble properly. Add a
few towels.
•
Turn off water supply tap.
37
ENGLISH
Error Messages
Symptoms Reason Solution
Water supply pressure is not
adequate in area.
•
Check another tap in the house.
Water supply taps are not
completely open.
•
Fully open tap.
Water supply hose(s) are kinked.
•
Straighten hose(s).
The lter of the supply hose(s)
are clogged.
•
Check the lter of the supply hose.
If water leakage occurred in the
supply hose (aqua stop hose),
indicator will become red.
•
May vary depending on the model.
Drain hose may not be installed
as per installation instructions.
•
Ensure that the drain hose is installed as
per the installation instructions.
The drain lter is clogged.
•
Clean the drain lter.
Load is too small.
•
Add 1 or 2 similar items to help balance
the load.
Feet are not adjusted correctly.
•
Adjust the front feet(or foot) so that there
is no rocking from corner to corner.
The appliance has an imbalance
detection and correction system.
If individual heavy articles are
loaded (e.g. bath mat, bath
robe, etc.) this system may stop
spinning or even interrupt the
spin cycle altogether.
•
Rearrange load to allow proper spinning.
If the laundry is still too wet at
the end of the cycle, add smaller
articles of laundry to balance the
load and repeat the spin cycle.
•
Rearrange load to allow proper spinning.
38
Symptoms Reason Solution
Ensure door is not open.
•
Close the door completely.
If ‘
,
, ’ is not released, call for
service.
Thermistor control error.
•
Unplug the power plug and call for
service.
Water overlls due to a
malfunction or excessively high
water pressures.
•
Close the water tap.
•
Unplug the power plug.
•
Call for service.
Malfunction of water level sensor.
•
Close the water tap.
•
Unplug the power plug.
•
Call for service.
Over load in motor.
•
Allow the washing machine to stand for
30 minutes to allow the motor to cool,
then restart the cycle.
Water leaks.
•
Call for service.
The washer experienced a power
failure.
•
Restart the cycle.
Does not dry (only on combo
dryer models)
•
Call for service.
Is Inlet/outlet hose or drainage
pump frozen?
•
Supply warm water into the tub and
unfreeze outlet hose and drainage pump.
Wet a towel in warm water and apply to
inlet hose.
Memo
