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59
ENG
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
No image is displayed
Problem Resolution
Is the product power cord
connected?
See if the power cord is properly connected to the outlet.
Power is on, but the screen
appears extremely dark.
Adjust brightness and contrast again.
Backlight may need repair.
Does the 'Invalid Format'
message appear?
The signal from the PC (video card) is out of the vertical or horizontal
frequency range of the product. Adjust the frequency range by
referring to the Specifications in this manual.
* Maximum resolution
RGB : 1920 x 1080 @ 60 Hz
HDMI/DVI/DP : 1920 x 1080 @ 60 Hz
Does the 'No signal' message
appear?
The signal cable between PC and product is not connected. Check
the signal cable.
Press the 'INPUT' menu in the remote Control to check the input
signal.
'Unknown Product' message appears when the product is connected.
Problem Resolution
Did you install the driver?
See if the plug&play function is supported by referring to the video
card user manual.
The screen image looks abnormal.
Problem Resolution
Is the screen position wrong?
D-Sub analog signal - Press the "AUTO" button in the remote control
to automatically select the optimal screen status that fits into the
current mode. If adjustment is not satisfactory, use the Position OSD
menu.
See if the video card resolution and frequency are supported by the
product. If the frequency is out of range, set to the recommended
resolution in the Control Panel "Display" Setting menu.
Do thin lines appear on the
background screen?
D-Sub analog signal - Press the "AUTO" button in the remote control
to automatically select an optimal screen status that fits into the
current mode. If adjustment is not satisfactory, use the Clock OSD
menu.
Horizontal noise appears or the
characters look blurred.
D-Sub analog signal - Press the "AUTO" button in the remote control
to automatically select an optimal screen status that fits into the
current mode. If adjustment is not satisfactory, use the Phase OSD
menu.
The screen is displayed
abnormally.
The proper input signal is not connected to the signal port. Connect
the signal cable that matches with the source input signal.
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