MFL69905434
Rev.00_060617
www.lg.com
Copyright © 2017 LG Electronics Inc. All Rights Reserved.
OWNER'S MANUAL
FRIDGE&
FREEZER
Read this owner's manual thoroughly before operating the appliance and keep
it handy for reference at all times.
TABLE OF CONTENTS
This manual may contain images or
content different from the model you
purchased.
This manual may be subject to revision
by the manufacturer.
SAFETY INSTRUCTIONS .......................................................03
Important Safety Instructions .................................................................... 04
INSTALLATION ........................................................................11
Compartments .......................................................................................... 11
Notes for Moving and Transporting .......................................................... 12
Notes for Installation ................................................................................. 12
Removing the Door ................................................................................... 13
Refitting the Door ...................................................................................... 13
Adjusting the Height of the Door ............................................................... 14
OPERATION ............................................................................15
Parts and Functions .................................................................................. 15
Notes for Operation ................................................................................. 19
............................................................................. 20
Icemaker ................................................................................................... 22
Door in Door (Optional) ............................................................................ 24
Fresh Vegetable Drawer (Optional) .......................................................... 25
Other Functions ....................................................................................... 25
............................................................26
............................................................... 26
......................................................................... 27
MAINTENANCE .......................................................................28
Notes for Cleaning ................................................................................... 28
Replacing the Pure N Fresh Filter (Optional) ........................................... 28
Cleaning the Door Basket ......................................................................... 29
Cleaning the Shelf .................................................................................... 30
Cleaning the Vegetable Drawer ................................................................ 30
TROUBLESHOOTING .............................................................31
Using Control Panel
SMART FUNCTIONS
Using Smart ThinQ Application
Using Smart Diagnosis™
03
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect operation
of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
To reduce the risk of explosion, re, death, electric
shock, injury or scalding to persons when using
this product, follow basic precautions, including the
following:
CAUTION
This indicates that failure to follow the instructions can
cause minor injury or damage to the product.
To reduce the risk of explosion, re, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
WARNING
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
04
Important Safety Instructions
Installation
•
This appliance should only be transported by two or more people
holding the appliance securely.
•
Ensure that the outlet socket is properly earthed, and that the
earth pin on the supply cord is not damaged or removed from the
plug. For more details on earthing, inquire at an LG Electronics
customer information centre.
•
This appliance is equipped with a power cord having an
equipment-earthing conductor and an earthing power plug. The
power plug must be plugged into an appropriate outlet socket that
is installed and grounded in accordance with all local codes and
ordinances.
•
If the power cord is damaged or the outlet socket are loose, do not
use the power cord and contact an authorized service centre.
•
Do not plug the appliance into multiple outlet sockets, a power
board, or an extension power cable.
•
Do not modify or extend the power cord.
•
Avoid using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
•
Install the appliance in a place where is easy to unplug the power
plug of the appliance.
•
Be careful not to point the power plug up or let the appliance lean
against the power plug.
•
Install the appliance on a rm and level oor.
•
Do not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind or
rain or temperatures below freezing.
05
•
Do not place the appliance in direct sunlight or expose it to the
heat from heating appliances such as stoves or heaters.
•
Be careful not to expose the rear of the appliance when installing.
•
Be careful not to let the appliance door fall during assembly or
disassembly.
•
Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
Operation
•
Do not use the appliance for any purpose (storage of medical
or experimental materials or shipping) other than any domestic
household food storage use.
•
In case of ood, disconnect the power plug and contact the LG
Electronics customer information centre.
•
Unplug the power plug during a severe lightening or thunderstorm
or when not in use for a long period of time.
•
Do not touch the power plug or the appliance controls with wet
hands.
•
Do not bend the power cable excessively or place a heavy object
on it.
•
If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
•
Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•
Do not apply excessive force or impact to the back cover of the
appliance.
•
Do not put animals, such as pets into the appliance.
•
Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury. Do not allow
any persons to swing from any of the doors as it can cause the unit
to topple over and cause serious injury.
06
•
Avoid the danger of children getting trapped inside the appliance.
A child trapped inside the appliance can cause suffocation.
•
Do not place heavy or fragile objects, liquid lled containers,
combustible substances, or ammable objects (such as candles
and lamps) on the appliance.
•
If there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the
area immediately. This appliance uses a very eco-friendly gas
(isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during
appliance transport, installation or operation can cause re,
explosion or injury if sparks are caused.
•
Do not use or store ammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
•
Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
•
Fill with potable water only into icemaker or dispenser water tank.
Maintenance
•
Disconnect the power cord before cleaning the appliance or
replacing the inside lamp (where tted).
•
Securely plug the power plug in to the outlet socket after
completely removing any moisture and dust.
•
Never unplug the appliance by pulling on the power cable. Always
grip the power plug rmly and pull straight out from the outlet
socket.
•
Do not spray water inside or outside the appliance to clean it.
•
Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
•
Only qualied service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an
LG Electronics customer information centre if you move and install
the appliance in a different location.
07
•
Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
Disposal
•
When discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
•
Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.
Technical safety
•
Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
•
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
•
The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or
a similarly qualied person before disposing of them.
•
This appliance contains a small amount of isobutane refrigerant
(R600a), natural gas with high environmental compatibility, but it is
also combustible. When transporting and installing the appliance,
care should be taken to ensure that no parts of the refrigerating
circuit are damaged.
•
Refrigerant leaking out of the pipes could ignite or cause an
explosion.
•
If a leak is detected, avoid any naked ames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a ammable
gas air mixture if a leak in the refrigerating circuit occurs, the size
of the room in which the appliance is used should correspond to
the amount of refrigerant used. The room must be 1 m
2
in size for
every 8 g of R600a refrigerant inside the appliance.
08
•
The amount of refrigerant in your particular appliance is shown on
the identication plate inside the appliance.
•
Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•
Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
•
This appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
CAUTION
To reduce the risk of minor injury to persons, malfunction,
or damage to the product or property when using this
product, follow basic precautions, including the following:
Installation
•
Do not tilt the appliance to pull or push it when transporting.
09
Operation
•
Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
•
Do not place glass containers or bottles in the freezer
compartment, shelves or ice bin that will be exposed to
temperatures below freezing.
•
The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch
it with hands, as this may result in injury.
•
Make sure your hands and feet do not get stuck when opening
and closing the appliance door or the door in door.
•
Do not place heavy objects on top of the door in door.
•
Do not use the door in door as a chopping board and ensure
it is not scratched by a sharp tool,as this may cause appliance
damage.
•
Do not store an excessive amount of water bottles or containers
for side dishes on the door baskets. The basket may break or your
hand may bump into the surrounding structure, causing injury.
•
Keep food organized inside the appliance.
•
Prevent animals from nibbling on the power cable or water hose.
•
Do not open or close the appliance door with excessive force.
•
If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
•
Supervise a child or a person with poor cognitive skills to ensure
they use the appliance safely.
10
•
Do not damage the pipes of the refrigerant circuit.
•
Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
•
Do not clean glass shelves or covers with warm water when
they are cold. They may break if exposed to sudden temperature
changes.
•
Never eat frozen foods immediately after they have been taken
out in the freezer compartment
Maintenance
•
Do not insert the shelves upside down. The shelves may fall,
causing injury.
•
To remove frost from the appliance, contact an LG Electronics
customer information centre.
•
Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
•
Connect the water supply line (for plumbed models only) to a
potable water source only. Otherwise, impurities in the water may
cause illness.
11
Compartments
Egg Box (Optional) Ice Tray (Optional) Spanner
Owner's Manual
•
The appearance or components of the product may differ from model to model.
INSTALLATION
INSTALLATION
INSTALLATION
12
Notes for Moving and
Transporting
•
Remove all food from inside the appliance. Then,
transport the appliance only after xing fragile
parts such as shelves and the door handle with
tape. Failure to do so may cause appliance
damage.
•
Pull the power plug out, insert and x it into the
power plug hook at the rear or on top of the
appliance. Failure to do so may cause damage to
the power plug or oor scratch.
•
When transporting the appliance, more than two
people should transport the appliance carefully.
Dropping the appliance, which is extremely
heavy, may cause personal injury or appliance
failure.
•
When transporting the appliance over a long
distance, keep the appliance upright. The
appliance may fall over, causing malfunctions.
Never transport the appliance laying down as it
can cause a refrigerant circulation malfunction
when it is turned back on again.
Notes for Installation
•
Install the appliance on a solid and at area.
–
If the appliance is installed on an uneven oor,
it can cause vibration and noise causing the
appliance to fall resulting in injury. It could
also cause the doors not to close correctly
and introduce moisture inside the unit during
operation.
–
If the appliance front or rear is not level, adjust
the front feet so that it can be corrected.
Severe cases may need the oor to be packed
out with strips of thin timber.
•
Avoid placing the unit near heat sources, direct
sunlight or moisture.
•
Connect the power supply cord (or plug) to the
outlet. Don't double up with other appliances on
the same outlet.
•
After connecting the power supply cord (or plug)
to the outlet, Wait two or three hours before
you put food into the appliance. If you add food
before the appliance has cooled completely, your
food may spoil.
•
Models with handles should be located at least
55 mm from the wall on the hinge side to open
door by 90°.
•
Allow over 55 mm clearance to the right, left,
back and top when installing.
13
Removing the Door
When it is necessary to move the appliance
through a narrow opening, removing the doors is
the recommended procedure.
WARNING
•
Disconnect the power cord, house fuse or circuit
breaker before installing or service the appliance.
Failure to follow these instructions may result in
death, re or electric shock.
If your entrance door is too narrow for the
appliance to pass through, remove the appliance
doors and pass the appliance laterally.
[For both freezer and fridge]
1
Remove the screw of the hinge cover
on top of the appliance by rotating it
counterclockwise.
2
While pressing
①
hook of the link of the
electrical connectors, remove the link by
pulling it in both directions.
1
3
Remove the hinge lever by tapping the end of
it toward the outside edge of the cabinet.
CAUTION
•
When removing the upper hinge, be sure to
support the door as it will fall forwards. It is
recommended that 2 people carry out the door
removal and retting.
4
Lift the upper hinge xed between the
appliance and the appliance door and then
remove it.
Upper hinge
Door
5
Remove the freezer and fridge compartment
door by lifting it upward.
Retting the Door
Mount them in the reverse sequence of removal
after the appliance is passed through the access
door.
14
Adjusting the Height of the
Door
If the door of the appliance is not level, adjust the
difference in the height of appliance door using the
following method.
NOTE
•
Because the hinge pin may falll out, do not adjust
the height of the appliance door more than 5 cm.
[Method 1]
* Reference
Keeper nut
Adjustment hinge pin
Spanner
1
Loosen the keeper nut by rotating it
counterclockwise using a 19 mm spanner.
To loosen
the nut
2
Adjust the difference in the height of the
appliance door by rotating the adjustment
hinge pin clockwise or counterclockwise with
an 8 mm spanner.
Up
Down
3
After adjusting the difference in the height of
the appliance door, fasten the keeper nut by
rotating it clockwise.
To tighten
the nut
If it is impossible to adjust the height of the
appliance door through the above method, level
the door according to the following guide.
[Method 2]
If the freezer compartment door is lower than
the fridge compartment door
Level the door by inserting at(-type) driver into
groove of the left height adjusting screw and rotate
it clockwise.
If the freezer compartment door is higher
than the fridge compartment door
Level the door by inserting at(-type) driver into
groove of the right height adjusting screw and
rotate it clockwise.
15
OPERATION
Control Panel
To set the freezer and fridge target temperatures.
Door in Door (Optional)
The Door inDoor is a double layered door system. It can be opened individually or together with the
main door. You can conveniently locate and access your favourite snacks or food items.
Door in Door Lever (Optional)
This lever opens Door in Door.
•
The appearance or components of the appliance may differ from model to model.
Parts and Functions
OPERATION
OPERATION
16
Icemaker (Optional)
This is where ice is manually produced and stored.
Freezer Door Basket
This is where small packages of frozen food can be stored.
•
Do not store ice cream or food which will be stored for a long period of time within these baskets.
LED Lamp
The LED lamps inside the appliance light up when you open the door.
Freezer Shelf (Optional)
This is where frozen foods such as meat, sh, and ice cream, can be stored.
Freezer Drawer (Optional)
This is for long-term storage of frozen items.
17
Smart Diagnosis Unit
Use this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
LED Lamp
The LED lamps inside the appliance light up when you open the door.
Fridge Shelf
This is where refrigerated foods and other items are stored.
•
This adjusts the shelf height by inserting the shelf in another groove of different height.
•
Store the foods with higher moisture content at the front of the shelf.
•
The actual number of shelves will differ from model to model.
Bottle Rack (Optional)
This is where drinks tall bottles or containers are stored.
CAUTION
•
Do not store short bottles or containers. The items may fall and to cause an injury or appliance
damage.
Pure N Fresh (Optional)
This function minimizes bacteria and ordor inside the appliance.
Snack Drawer (Optional)
This is where small packages of refrigerated foods are stored.
18
7
Temperature Sensor
This sensor senses the temperature of the fridge compartment.
•
Maintain the distance between the sensor and food to accurately sense the temperature.
8
Fresh Vegetable Drawer (Optional)
This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity
controller.
9
Vegetable Drawer
This is where fruits and vegetables are stored to remain fresh for as long as possible.
10
Door in Door (Optional)
This is where foods which are taken out frequently such as beverages and snacks are stored.
11
Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
19
Notes for Operation
•
Do not use the ice water dispenser tank for
beverages other than drinking water.
•
Users should keep in mind that frost can form If
the door is not closed completely, if the humidity
is high during the summer, or if the freezer door
is opened frequently.
•
Ensure there is sufcient space between food
stored on the shelf or door basket to allow the
door to close completely.
•
Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise.
•
Do not open or close the appliance door
excessively.
•
The LED lamp is only intended for use in
domestic appliances and is not suitable for
household room illumination.
Suggestion for Energy Saving
•
Ensure there is sufcient space between stored
foods. This allows cold air to be circulated evenly
and lowers electricity bills.
•
Store hot food only after it has cooled in order to
prevent dew or frost.
•
When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the appliance.
•
Do not set the temperature of the appliance lower
than needed. For ice making in normal climates,
the freezer temperatures should be set to -19 or
colder.
•
Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
least 3 cm from the sensor.
•
Please note that a temperature rise after
defrosting has a permissible range in the
appliance specications. If you wish to minimise
the impact this may have on the food storage
due to a temperature rise, seal or wrap the stored
food in several layers.
Storing Foods Effectively
•
Store frozen food or refrigerated food inside
sealed containers.
•
Check the expiration date and label (storage
instructions) before storing food in the appliance.
•
Do not store food for a long period of time(more
than four weeks) if it spoils easily at a low
temperature.
•
Place the refrigerated food or frozen food in each
fridge or freezer compartment immediately after
purchasing.
•
Avoid refreezing any food which has been
completely thawed. Freezing any food which has
been completely thawed again will lower its taste
and nutrition.
•
Do not wrap and store vegetables with
newspaper. Printing material of newspaper
or other foreign substances may smear and
contaminate food.
•
Do not overll the appliance. Fill less than 70 %
of the space. Cold air can not circulate properly if
the appliance is overlled.
•
Cool hot food before storing. If too much hot food
is placed inside, the internal temperature of the
appliance can increase and negatively affect
other foods stored in the appliance.
•
If you set an excessively low temperature
for food, it may become frozen. Do not set a
temperature lower than the required temperature
for the food to be stored correctly
•
Always keep the appliance clean.
NOTE
•
Do not put living plants into the appliance.
Max Freezing Capacity
•
The Express Freeze function will allow the
freezer to its maximum freezing capacity. This
generally takes up to seven hours, however, it
will automatically turn off after a given time and
can also be turned off manually at any given
time.
•
To get better air circulation, insert all inner parts
like baskets, drawers, and shelves.
20
•
The actual control panel may differ from model to model.
Using Control Panel
Units and Functions
<Type 1> <Type 2>
Pure N
Fresh
Fridge Temperature
• This sets the fridge target temperature.
Freezer Temperature
• This sets the freezer target temperature.
Pure N Fresh (Optional)
• This sets the Pure N Fresh function.
• This function reduces and removes odors
inside the fridge compartment.
1
2
3
Express Freeze
• This sets Express Freeze functions.
* Wi-Fi
• This sets the refrigerator to connect to
your home’s Wi-Fi network.
* Lock
• This locks the buttons on the control
panel.
4
5
6
21
Notes for Use the Control Panel
•
The control panel will turn on in any of the
following cases.
–
When the power is turned on
–
When a button is pressed
–
When the appliance door (fridge compartment,
freezer compartment, Door in Door) is opened
•
The control panel will turn off automatically for
energy saving in any of the following cases.
–
When one minute has passed after turning on
the power
–
When no button operation is carried out for 20
seconds after a desired button is pressed
–
When 20 seconds has passed after the
appliance door (fridge compartment, freezer
compartment, magic space) is opened and
closed
•
panel while cleaning it, the button function may
operate.
•
The actual control panel may differ from model to
model.
NOTE
•
Wait until two or three hours have passed after
connecting the appliance to the outlet before
storing food in the appliance.
•
The appliance can automatically detect problems
during the operation.
•
If a problem is detected, the appliance does not
operate and an error code is displayed even
when any button is pressed.
•
When this occurs, do not turn off the power and
immediately contact an LG Electronics customer
information centre. If you turn off the power,
the repair technician from the LG Electronics
customer information centre. It may have
Setting Express Freeze
The function can quickly freeze a large amount of
ice or frozen foods.
•
When you press the Express Freeze button, the
Express Freeze icon lights on the control panel.
•
The function is enabled and disabled in turn each
time you press the button.
•
The Express Freeze function automatically
Setting the Temperature
This sets the fridge temperature or freezer
temperature.
• Press the Fridge button or Freezer button to
adjust the temperature.
• The temperature can be adjusted.
− Fridge : from 1 °C to 7 °C
− Freezer : from -14 °C to -24 °C
• The actual inner temperature varies
depending on the food status, as the indicated
setting temperature is a target temperature,
not actual temperature within the appliance.
22
Setting and Resetting Lock
This locks the buttons on the control panel.
•
When you press the Lock button for three
seconds, the Set/Reset icon on the control panel
lights. The function is enabled and disabled in
turn each time you press the button.
•
If you press a button other than lock when the
child lock is set, the button will not function.
•
When you press a button other than lock when
the child lock is set, the Set/Reset icon on the
•
Lock button
for three seconds to disable the function.
Setting Pure N Fresh (Optional)
Bacteria and odor inside the appliance can
be minimized with the Pure N Fresh function.
However, the function is only effective for bacteria
onto food.
Icemaker
This is where ice is manually produced and stored.
Making Ice
[Type1]
1
Hold the handle of ice tray and pull it out.
2
Fill the ice tray with water so that all the
cubes are equally full.
3
Place the ice tray back to its position
CAUTION
•
Be careful not to spill water when inserting the
[Type2]
Fill the icetray with water so that all the cubes
are equally full. And place it in the freezer
compartment.
Setting Wi-Fi
The Wi-Fi button, when used with the LG Smart
ThinQ application, allows the refrigerator to
connect to a home Wi-Fi network.
• The Wi-Fi icon shows the status of the
refrigerator’s network connection. The icon
illuminates when the refrigerator is connected
to the Wi-Fi network.
• Press and hold the Wi-Fi button for 3 seconds
to connect to the network. The icon blinks
while the connection is being made, then turns
on once the connection is successfully made.
23
Taking Out Ice
[Type1]
1
Rotate the ice separation handle on the
icemaker clockwise.
2
Lift the ice storage bin slightly and remove.
[Type2]
Hold the icetray at its ends and twist gently.
CAUTION
•
If you open and close the freezer door frequently,
it may take longer for water to be frozen.
•
The time for water to be frozen may vary
according to the season.Until 24 hours after initial
installation, the temperature inside the appliance
may not be stabilized so that it may take longer
for water to be frozen.
•
Make sure to be careful as the edges of the
ejected ice may be sharp.
NOTE
•
If ice cannot be detached easily, rotate the ice
separation handle of the icemaker once again.
•
Please note that ice may stick together if you
rotate the ice separation handle of the icemaker
before the water has completely frozen.
•
It takes approximately three hours for water at the
temperature of -20 °C to be frozen completely.
•
When placing the ice storage bin back to its
original position after using, make sure to check
if it is inserted all the way in.
•
The proper storage amount of the ice storage bin
is the amount of ice made three times. If more
than the amount of ice made for three times is
stored, the ice storage bin may not come out and
will become stuck. Do not store more than three
ejected ice trays of ice in the ice storage bin.
Removing the Icemaker (Optional)
1
Hold both edges of the freezer door basket
on top of the icemaker and remove it by
pulling it up.
2
Hold both edges of ice tray compartment
and remove it by pulling it up.
CAUTION
•
Remove in this order. Removing the ice tray rst
may cause damage.
•
When separating the icemaker, hold and remove
it properly to prevent the ice tray from falling off.
24
Cleaning the Ice Tray (Optional)
1
Hold the handle of ice tray and pull it out to
remove.
2
After cleaning, remove it back to its original
position.
CAUTION
•
When cleaning, wipe all components with a wet
towel except for the ice tray and dry them off
completely before using. Failure to do so may
cause malfunctions.
Door in Door (Optional)
Press the lever on the lower edge door in door until
it opens.
There is plenty of storage space inside the door in
door and its surrounding baskets, allowing you to
store food in an organized manner.
Removing the Case from the Door
in Door
Hold the case from inside the door in door with
both hands and remove it by lifting it upward.
Retting the Door in Door Case
Mount them in the reverse order of the removal
process.
25
Removing the Baskets from the
Door in Door
1
Hold both edges of the basket and remove
it by lifting it upward.
2
Lift the xed basket up as shown in
①
and
remove it by pulling it out as shown in
②
.
1
2
Retting the Baskets to the Door in
Door Hombar
Mount them in the reverse order of the removal
process.
Fresh Vegetable Drawer
(Optional)
The Humidity in the vegetable crisper drawer can
be controlled by sliding the lever in either direction.
If moved to the left side, the air guide will be open
and allow air to circulate through the drawer for
reduced humidity. And if moved to the right side,
the air guide will be closed and will maintain any
humidity that is currently in the crisper drawer.
The closed state is recommended for storing
vegetables, and open state is recommended for
storing fruit.
Other Functions
Door Open Alarm
The alarm sounds 3 times in 30 second intervals if
any one of the appliance's doors are left open for
longer than 1 minute.
•
Contact an LG Electronics customer information
centre if the alarm sound continues after 30
seconds even after closing the door.
Malfunction Detection
The appliance can automatically detect certain
problems during the operation.
•
If a problem is detected, or the appliance does
not operate an error code is displayed even when
any button is pressed.
•
When this occurs, do not turn off the power but
immediately contact an LG Electronics customer
information centre. If you turn off the power,
the repair technician from an LG Electronics
customer information centre may have difculty
nding the problem.
26
SMART FUNCTIONS
Using Smart ThinQ
Application
Installing Smart ThinQ
Search for the LG Smart ThinQ application from
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
and install the application.
Wi-Fi Function
• For appliances with the or logo
Communicate with the appliance from a smart
phone using the convenient smart features.
Firmware Update
Keep the appliance performance updated.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will
be provided with the useful information such as
a correct way of using the appliance based on
the pattern of use.
Settings
Allows you to set various options on the
refrigerator and in the application.
NOTE
• To verify the Wi-Fi connection, check that
Wi-Fi icon on the control panel is lit.
• LG Smart ThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
• The machine supports 2.4 GHz Wi-Fi
networks only.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work
properly depending on the internet service
provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
RF Radiation Exposure Statement
This equipment shall be installed and used at a
minimum distance of 20 cm from the human
body.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to [email protected]. This
offer is valid for three (3) years from the date on
which you purchased the product.
Smart Diagnosis™ Using a Smart
Phone
• For appliances with the or logo
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails.
Smart Diagnosis™ can not be activated unless
the appliance is connected to power. If the
appliance is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.
27
Using Smart Diagnosis™
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information center when the appliance
malfunctions or fails. Use this function only to
contact the service representative, not during
normal operation.
1
Press the Lock button to activate the lock
function.
• If the lock function has been activated
already, press the Lock button to
deactivate the lock function, and then
press the Lock button again to activate
the lock function.
• Please note that the Smart Diagnosis
function will not operate until five minutes
has passed since the lock function was
activated.
2
Press and hold the Freezer button for three
seconds or longer while continuing to hold
your phone to the speaker.
3
Open the fridge door and then hold the
phone on the upper right speaker hole.
• Position the phone so that its microphone
is aligned with the speaker hole.
4
After the data transfer is complete, the
service agent will explain the result of the
Smart Diagnosis™.
NOTE
• Position the phone so that its microphone is
aligned with the speaker hole.
• The Smart Diagnosis™ sound is generated
after around three seconds.
• Do not take the phone off the speaker hole
while the data is transmitted.
• Hold the phone to the upper right speaker
hole and wait while the data is transmitted.
• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
• When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds. After
the customer information centre explains the
diagnosis result.
• The Smart Diagnosis™ function depends on
the local call quality.
• The communication performance will improve
and you can transmit a better signal if you use
a land line home phone.
• If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
28
MAINTENANCE
Notes for Cleaning
• When removing a shelf or drawer from inside
the appliance, remove all stored foods from
the shelf or drawer to prevent injury or
damage to the appliance.
− Otherwise, injury may occur due to the
weight of stored foods.
• If cleaning the outside air vents of the
appliance by means of vacuuming, then the
power cord should be unplugged from the
outlet to avoid any static discharge that can
damage the electronics or cause an electric
shock.
• Detach the shelves and drawers and clean
them with water, and then dry them
sufficiently, before replacing them.
• Regularly wipe the door gaskets with a wet
soft towel.
• Door basket spills and stains should be
cleaned as they can compromise storage
ability of the basket and could even be
damaged.
• After cleaning, check if the power cable is
damaged, warm or improperly plugged.
• Keep the air vents on the exterior of the
appliance clean.
− Blocked air vents can cause fire or appliance
damage.
• Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto
paste wax). Apply wax with a clean, soft cloth.
• For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
water. Do not use abrasive or harsh cleaners.
Dry thoroughly with a soft cloth.
• Never clean the shelves or containers in the
dishwasher.
− The parts may become deformed due to the
heat.
• If the appliance is equipped with an LED
lamp, do not remove lamp cover and LED
lamp in any attempt to repair or service it.
Please, contact an LG Electronics customer
information centre.
Replacing the Pure N Fresh
Filter (Optional)
To maintain the performance of the Pure N
Fresh filter, if a message indicating the filter
replacement is displayed, replace the filter as
soon as possible.
1
If Replace icon lights on the control panel,
replace the Pure N Fresh filter.
2
Hold and remove the Pure N Fresh filter
cover by rotating it counterclockwise.
3
Remove the filter inside the Pure N Fresh
filter cover and replace it with a new filter.
29
4
After replacing the filter, insert the Pure N
Fresh filter cover by rotating it clockwise.
5
To reset the filter replacement period, press
the Pure N Fresh button on the control
panel for more than three seconds. The
Replace icon on the control panel will turn
off.
6
It will operate after replacing the filter.
NOTE
• Do not insert your finger or other foreign
objects inside or its mounting. Doing so may
result in injuries or malfunctions.
• If the replacement period has passed, the
bacteria and odor removal performance may
deteriorate.
• Please note that if you wash the filter with
water, the filter performance may also
deteriorate.
• Caution should be taken not to change the
direction of the filter to be inserted into the
filter cover.
• When setting the appliance to On or Power
mode after replacing the filter, check if the
LED lamp near the filter is on.
• The filter can be purchased from an LG
Electronics customer information centre.
Cleaning the Door Basket
Removing the Fridge/Freezer Door
Basket
Hold both edges of the basket and remove it by
lifting it upward.
Retting the Fridge/Freezer Door
Basket
1
Hold both edges of the door basket, gently
push one edge to align it in place, and then in
the same manner align the other edge.
2
After aligning it, tap on the door basket gently
to secure it to its horizontal position.
30
Cleaning the Shelf
Removing the Fridge/Freezer Shelf
Remove the shelf by pulling it out.
Retting the Fridge/Freezer Shelf
Mount them in the reverse order of the removal
process.
Cleaning the Vegetable Drawer
Removing the Vegetable Drawer
1
Remove the contents of the drawer. Hold the
handle of the vegetable drawer and pull it out
completely until it outward gently until it stops.
2
Lift the vegetable drawer up and remove it by
pulling it out.
Retting the Vegetable Drawer
1
If the vegetable drawer has a cover, lift it..
2
Insert the bottom of the vegetable drawer into
its original position and gently push it back in
while lowering it.
CAUTION
•
Please note that injuries can be caused by
the weight of stored foods when removing the
vegetable drawer if they are not removed.
31
TROUBLESHOOTING
Symptoms Reason Solution
There is no
refrigeration or
freezing.
Is there a power interruption?
•
Check the power of other appliances.
If the power plug unplugged
from the outlet?
•
Plug the power plug in the outlet
properly.
There is poor
refrigeration or
freezing.
Is the fridge or freezer
temperature set to its warmest
setting?
•
Set the fridge or freezer temperature to
'Medium' or cooler and re check after
24Hrs.
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
•
Check the installation area and reinstall
it away from heat generating objects.
Did you store hot food without
•
in the fridge or freezer compartment.
Did you put in too much food?
•
Maintain an appropriate space between
food.
Are the appliance doors
completely closed?
•
Completely close the door and make
sure that stored food is not obstructing
the door.
Is there enough space around
the appliance?
•
Adjust the installation position to make
enough space around the appliance.
The appliance
contains a bad
smell.
Is the fridge or freezer
temperature set to 'Warm'?
•
Set the fridge or freezer temperature to
'Medium'.
Did you put in food with a
strong smell?
•
Store foods with strong smells in sealed
containers.
Vegetables or fruit may have
spoiled in the drawer?
•
Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
The inside lamp in
the appliance does
not turn on.
Does the inside lamp in the
appliance turn off?
•
It is hard for customers to replace the
inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact the
LG Electronics customer information
centre.
TROUBLESHOOTING
TROUBLESHOOTING
32
Symptoms Reason Solution
The appliance
door is not closed
tightly.
Is the appliance leaning
forward?
•
Adjust the front feet to raise the front
side slightly.
Were the shelves properly
assembled?
•
Ret the shelves if needed.
Did you close the door with
excessive force?
•
If you apply too much force or speed
when closing the door, it may remain
briey open before closing. Make sure
that you do not slam the door closed.
Close without force.
It is difcult to
open the appliance
door.
Did you open the door right
after you closed it?
•
If you try to open the appliance door
within one minute after you closed
it, you may have difculties because
of the pressure inside the appliance.
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
There is
condensation
inside the
appliance or on
the bottom of the
vegetable drawer
cover.
Did you store hot food without
cooling it rst?
•
Cool the hot food rst before putting it
in the fridge or freezer compartment.
Did you leave the appliance
door open?
•
Although the condensation will
disappear soon after you close the
appliance door, you can wipe it with a
dry cloth.
Do you open and close the
appliance door frequently?
•
Condensation can form due to the
temperature difference from the
outside. Wipe out the dampness with a
dry cloth.
Did you put warm or moist
food inside without sealing it
in a container?
•
Store food in a covered or sealed
container.
Frosts has formed
in the freezer
compartment.
Doors may not be closed
properly?
•
Check if the food item inside the
appliance is blocking the door and
make sure that the door is tightly
closed.
Did you store hot food without
cooling it rst?
•
Cool the hot food rst before putting it
in the fridge or freezer compartment.
33
Symptoms Reason Solution
Frosts has formed
in the freezer
compartment.
Is the air entry or exit of the
freezer compartment blocked?
•
Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
Is the freezer compartment
overlled?
•
Maintain an appropriate space between
items.
Frost or
condensation has
formed inside
or outside the
appliance.
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
•
Frosts or condensation can form if
the outside air penetrates inside the
appliance.
Is the installation environment
humid?
•
Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
The appliance
is noisy and
generates
abnormal sounds.
Is the appliance installed on
a weak oor or improperly
leveled?
•
Install the appliance on a solid and at
area.
Does the rear of the appliance
touch the wall?
•
Adjust the installation position to
allow enough clearance around the
appliance.
Are objects scattered behind
the appliance?
•
Remove the scattered objects from
behind the appliance.
Is there an object on top of the
appliance?
•
Remove the object on top of the
appliance.
The side or front
of the appliance is
warm.
There are anti condensation
pipes tted to these areas
of the appliance to reduce
condensation forming from
around the door area.
•
The heat releasing pipe to prevent
condensation is installed on the front
and side of the appliance. You may
feel it particularly hot right after the
appliance is installed or during the
summer. You can be assured that this
is not a problem and is quite normal.
There is water
inside or outside of
the appliance.
Is there water leakage around
the appliance?
•
Check if the water has leaked from a
sink or another place.
Is there water on the bottom
of the appliance?
•
Check if the water is from the thawed
frozen food or a broken or dropped
container.
34
Symptoms Reason Solution
Clicking noises
The defrost control will click
when the automatic defrost
cycle begins and ends.
The thermostat control (or
appliance control on some
models) will also click when
cycling on and off.
•
Normal Operation
Rattling nosies
Rattling noises may come
from the ow of refrigerant,
the water line on the back of
the unit (for plumbed models
only), or items stored on top
of or around the appliance.
•
Normal Operation
Appliance is not resting
evenly on the oor.
•
Floor is weak or uneven or leveling
legs need to be adjusted. See the door
alignment section.
Appliance with linear
compressor was moved while
operating.
•
Normal operation. If the compressor
does not stop rattling after three
minutes, turn the power to the
appliance off and then on again.
Whooshing nosies
Evaporator fan motor is
circulating air through
the fridge and freezer
compartments.
•
Normal Operation
Air is being forced over the
condenser by the condenser
fan.
•
Normal Operation
Gurgling nosies
Refrigerant owing through
the cooling system
•
Normal Operation
Popping nosies
Contraction and expansion
of the inside walls due to
changes in temperature.
•
Normal Operation
Vibrating
If the side or back of the
appliance is touching a
cabinet or wall, some of the
normal vibrations may make
an audible sound.
•
To eliminate the noise, make sure that
the sides and back do not make any
contact with any wall or cabinet.
