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The Problem Solver
Stainless Steel Cooktop
19
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
BURNERS DO •Burners assembled incorrectly after cleaning. Make sure the burner
NOT LIGHT assembly is put together correctly and that the port ring is aligned.
•Clean the ignitor orifice.
•Inspect the manual cut-off valve to insure that it is not closed.
•Make sure the electrical plug is plugged into a live power outlet.
•Check for a power outage.
BURNER FLAMES •Improper LP gas connection. See the Installation Instructions.
VERY LARGE
OR YELLOW
TICKING SOUND •The spark ignitor is not deactivated. Turn the burner OFF and
OF SPARK IGNITOR relight. Some ticking is normal. If ticking is excessive call for service.
AFTER BURNER
LIGHTS
STRONG ODOR •Improper air/gas ratio in burners. Adjust the air shutters.
If you need more help…call, toll free:
GE Answer Center®
800.626.2000
consumer information service
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