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6
PLEASE RETAIN THIS INSTRUCTION MANUAL
Help protect the environment!
Your appliance contains a number of recoverable or recyclable materials.
Take these to a collection centre, or to an approved service centre for processing.
Troubleshooting problems with your steam generator iron
PROBLEMS CAUSES SOLUTIONS
Water is dripping from the
holes in the soleplate
The water has condensed in the tubes
because you are using the steamer for the
rst time or have not used it for a while.
Press the steam button away from your
ironing board until the iron emits steam.
The soleplate is not hot enough to pro
-
duce steam.
Set the iron to the steam zone* (see user
manual).
Traces of water appear on
the laundry
Your ironing board cover is saturated with
water as it is not suitable for the power of
a steam generator.
Ensure you use a suitable ironing board
(a mesh ironing board which prevents
condensation).
White streaks are dripping
from the holes in the
soleplate
Your boiler is emitting limescale as it is
not rinsed regularly.
Rinse the boiler as instructed in the user
manual.
Brown streaks are drip
-
ping from the holes in the
soleplate and staining the
laundry
You are using chemical descaling agents
or additives in the water.
Never add any product to the boiler (see
the section “What water should I use?”)
The soleplate is dirty or
brown and may mark the
laundry
The iron is being used on too high a
temperature.
Clean the soleplate as instructed in the
user manual. Use a lower temperature.
The soleplate is scratched
or damaged
You have placed your iron at down on
the metal iron rest.
Always place your iron on its heel or on
the steam generator base.
The red
“WATER” indicator light is
ashing*
You have not pressed the “OK” button. Press the “OK” button located on the con
-
trol panel until the indicator light goes o.
The “anti-scale” indicator
light is ashing*
You have not pressed the “OK” button. Press the “OK” button located on the con
-
trol panel until the indicator light goes o.
The steam generator iron
will not turn on or the iron
indicator light and the
“ON-OFF” indicator light
will not turn on.*
The “auto-o” system is activated after 30
minutes of non-use and has turned o
your steam generator iron.
Press the “ON-OFF” restart button located
on the control panel.
The red “WATER” indicator
light is ashing and the
“ON-OFF” button is not
working.*
The appliance has been stored in a cold
area (around <10C°)
Unplug the appliance. Leave the appli
-
ance for 3 hours until it reaches ambient
temperature.
* Depending on the model
If you cannot determine the cause of the problem, consult an approved after sales care service.
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